Nokia e63 pc suite problem

having problems connecting my e63 via ca-101 cable to pc suite.
running on vista
i tried installing the connectivity drivers then the pcsuite but still cant detect my phone.
please need help.
thanks in advance!

"i tried installing the connectivity drivers then the pcsuite but still cant detect my phone."
Cable drivers are included in PC Suite, So please uninstall pc suite, cable drivers, Clean Windows Registry (CCleaner) reboot, just install PC Suite and try to connect.
Previous Phones: 6600, 7610, 6230, 6230i, 1100, 1112, N70, N73, N95, N95 8GB, 5800XM, 5230, C5, iPhone 3GS, SE Xperia X10, N900, N8, SE Xperia Arc
Current Phones: Nokia N9, iPhone 4

Similar Messages

NOkia E63 All Software Problems listed, Ignored by...

here are NOkia E63 All Software Problems listed.
-- Picture Editor:
You can Zoom, Rotate a Picture but E63 never allows to Save the edited Picture, Worst SOftware Engeering.
-- No Calendar Sync with Address Book Events
Add a Birday/Annivesary event along to a contact, you will never see the event entered to Calendar/neither gets a remainder alarm on that occassion.
Very Sad to say Nokia has very less knowledged engineers who are not even capable of giving a software which Rs 500 mobile gives with colors.
-- Memory Card COrrupted and needs a restart of MObile to recongise the Mem Card
3 to 4 times a day and every time when you switch off and switch on You need to re-insert the memory card(which is supplied along with MObile by Nokia)
-- Picture Viewer
Awesome, you cannot open pics with folder wise,
Open a Pic from folder, delete the that pic, you will be routed back to Home screen instead of folder.
What a Testing Engineered SOftware.
and after encryting memopry card, and after decrypting i am not able to see pics on pic viewers.
but can access to files directly going to Mem card folders.
ENcrypt and decrypt are juts for name sake, not for functioning and serving the need.
-- Contacts
Enter one or two char in search, Say
Ma
it lists out
Mahesh
Manikanth
Martin
Mariya
though i see the contact Mariya, i cannot scroll down to select that Mariya Contact
i should have to enter full name.
then why we need Search option, lets go scrolling down from begining.
-- Message Inbox
Wow, Interesting Area,
1. Just Say i received a message from Number 123456789, now go and save 123456789 as Balaji in Contact.
Now get back to your Inbox, Surprise, you never see 123456789 updated with COntact Name Balaji, it will stay as 123456789 only, even give a try of Swithc off and Switch on 100 times, its same.
its new nokia software getting back to 1950s.
2. Now, one more test:
   You have already saved a friend number 12345 as Balaji in contacts.
   you get a SMS from 12345, well the inbox now promptly shows message from Balaji, now go back to Contacts, and change the number 12345 to any number,
   so now Contact Balaji's number is changed but you will never see this reflected in inbox.
   you will be still shown as message from Balaji, though that number is not at all saved.
One more roboustness testing:
You delete the contact Balaji, still you see in Inbox SMS from Balaji.
-- Wi-Fi.
Even with dedicated Wirelss internet connection, E63 just detects the connection but when started browsing, i just get5 this.
"No Gateway Reply !"
you give a try for 1000 times you wont get internet brrowsing in E63,
i get heavy headache if i start thinking why i paid RS12000/- for Junk.
if i meet any of NOkia people at my office i will kick to them for sure.
Nokia should be Sued.
if i keep on digging the non-sense behavior of Nokia E63 i dont know, instead i can write a pretty good software.
Dear Nokia,
I need all this and every software problems to be fixed, else i will go to COnsumer COurt,
this is cheating All indian Customers, Taking RS 12000/- and not even providing a sofwtare which a RS 1000/- gives.
And if i wont get all this erros fixed by 15days, i will publish all this info at all leading weblinks, and will ask none to go for Nokia,
because Nokia has forgotten what is SOftware.
Regards,
Balaji M
EVen after Several Mails to [email protected] i got mail as "All the mobile phones do not support all the features. Further, we endeavour to address any concern or suggestions that may be raised by our customers. We thank you for your valuable feedback and have forwarded the same to the relevant department for their due consideration."
i really dont understand why Nokia Customer Care perdonals are always so dump like Nokia SOftware Engineers, i am asking for existing features not working properly but they comment saying "All the mobile phones do not support all the features"
Again they say, if any questions ask at Nokia !!
I am listing out the problems that your very high end Mobile Costing Rs. 12000/- INR which is failing to give even Rs 1000/- worth mobile.
This is all the questions I have, again why should I have to go and ask the same at Ask Nokia" at www.nokia.co.in/asknokia ?
once listed problems are answered again and again just for formalities they are asking ask question.
I want the Board or Directors and Senior responsible personals to attend to this, and get me bug free mobile for what i have paid RS12000/- else return our money, else i will soon file a Cheating case of not providing a said fetaures working phone by Nokia at COnsumer COurt, India.
Iam not the one facing this, just visit mouthshut.com, you will see people crying with erros on NOkia even after paying RS 30,000/- who's money is all this ?
I am awaiting for the response with bug fix by 24 hours.
and also i need my money back by 1 week.
Balaji M
Moderator note: Contact information removed - it is unwise to publish such information on a public forum.
Message Edited by michaels on 14-Oct-2009 10:59 AM

Nokia E63 has a name sake encryption and decryption. Once you encrypt and decrypt it is difficult to find any of your old saved files. Paradox is that the memory status will show a huge quantity of used space. But GOD only knows where the files are. Nokia support centres have no answer for this problem. I lost a large chunk of my pics n files. Shame of Nokia.

Nokia e63 3G speed problem

my nokia e63 phone doesnt support 3g speed..
It shows only 9-10 kpbs speed.
I changd d sim 2 anthr fon.and feels gr8 speed.
Pls help me..

Hi mahirfarookpp,
Welcome to the Nokia forum.
As the E63 is older than the SIM card you have, the device will not necessarily be able to provide you with 3G and the phone is therefore most likely to provide you with 2G instead.
Make sure your phone is updated to the latest software version. You can check if any updates are available in Nokia Suite when you click on the green arrow. You will also be able to reinstall the current software with Nokia Suite if the phone is already updated to the latest version.
If the SIM card gives you 3G in another phone and the device is updated to the latest version, it won't be possible for the phone to provide you with a 3G connection.
Hope this clears things up.
Iris9290
If my post has helped you in any way, please accept it as a solution or click on the white star, so that other users will be able to benefit from it too.

Nokia N85 Pc Suite problem

Hi,
I user couple of nokia phone and currently using nokia N85 pc suite but I can't understand that we always copy things from phone using pc suite why we can't paste things in to phone. It always shows you the paste option but grayed out that me funtion not available please someone tell me why its always happening or its been disabled by Nokia? please advice.

scarboni888 wrote:
Same problem here with a 3500 on both Vista & XP computers. USB cables (yes I tried two different ones) & computers work fine - can transfer data no problem in data transfer mode. But in Nokia mode? Well PC suite knows the phone is there but you can't do anything with it.
I've disabled the firewalls & there's no AV software present on either PC.
The silence on this issue is deafening.
Nokia 6300 here and Nokia PC Suite is on and running in tray, but can't do anything with it. When shutting down the computer it says "Nokia PC Suite Responding... " and so on.
This is no solution but here's a way to make backups (OS: Win):
Navigate to PC Suite's install folder (default C:\Program Files\Nokia\Nokia PC Suite 7) and find ContentCopier.exe and run it. Now just do the backups like you'd normally do.
My version of PC Suite is Nokia_PC_Suite_7_1_26_0_fin.exe and I haven't tested any other versions. I tried to re-install, uninstall & install and repair install multiple times but still no good. I even deleted all Nokia related files from my C:/ drive and checked Nokia start-up services via msconfig.
This has to be fixed quickly
Nokia 6300 (FM 4.70)
Win XP SP2 32-bit
Nokia PC Suite 7.1.26 Fin
Bluetooth connection

Nokia E63 Video Playback Problem

I have loads of videos on my Nokia E63, but I am not satisfied with their quality. Actually I have seen how mp4 quality works superb on cell phones, but the issue with me is that they are too laggy on my phone!
I put a video on my cell phone, it's in mp4 format and the resolution is 320x240. But as soon as I start playing the video, it works absolutely fine, until it's gone through 5-6 seconds of playback, when the lag starts and this gradually keeps on happening after every 5-secong play!
Later, I re-converted the PC video and chose the same mp4 format, but the resolution this time was 176x144(QCIF). I then play the video on my cell phone. There's absolutely no lag, but the quality is poor and the appearance is blurry!
I thought that there might be a problem with the video converter I was using. But the same thing kept on happening with 5-6 other different video converters which I used.
I really need some help at this because I can't let go mp4 and try a different format. I mean, 3gp's good but not so much when it comes to it's audio. I just want to know how I can get rid of this lagging issue and play mp4 320x240 videos on my phone PERFECTLY.
Help me out please

Try lower bitrates, eg. 750kbps video, 96kbps audio. You could also match framerate of source file if you haven't already. Some general info here: /discussions/board/message?board.id=imaging&thread.id=4961

Nokia E63 outgoing mail problem

Dear all,
I am using Nokia mail to send and recieve my email and i have set up 3 accounts for the mails.
now out of 3 accounts 2 are able to send and recieve email sucessfully but one account is able to just recieve the mails but
when i try to
1. send new mail
2. reply mail
3. forward mail
then after some time it come back with MAIL delevery Notification Failure Message , which contain folllowing Exception :
500: Failure - sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: subject/issuer name chaining check failed
Please note that it happen only for one mail account and earliet this account was also working fine . its started only before few days only and this error is coming continuesly
Would be great if some one can help me out to soleve this issue.
NOTE: i updated the Latest mail client from Nokia OVI Store site but still not able to soleve the issue.

Hi mahirfarookpp,
Welcome to the Nokia forum.
As the E63 is older than the SIM card you have, the device will not necessarily be able to provide you with 3G and the phone is therefore most likely to provide you with 2G instead.
Make sure your phone is updated to the latest software version. You can check if any updates are available in Nokia Suite when you click on the green arrow. You will also be able to reinstall the current software with Nokia Suite if the phone is already updated to the latest version.
If the SIM card gives you 3G in another phone and the device is updated to the latest version, it won't be possible for the phone to provide you with a 3G connection.
Hope this clears things up.
Iris9290
If my post has helped you in any way, please accept it as a solution or click on the white star, so that other users will be able to benefit from it too.

Nokia 6170 pc suite problem

hello good people. i am tearing my hair out.
i have a nokia 6170
XP Pro SP2
DKU-2 cable
pc suite 6.4 and 6.6 tried
i have previously had my pc suite and 6170 working perfectly on a non SP2 XP system, and have all my numbers backed up. my phone recently broke, and i have a brand new one which i need to transfer my data to.
i can't get it to work! i have tried both pc suites listed above and have the same problem~: after installation, pc suite will not recognise the connection. when i look in device manager, it shows the nokia 6170 connected, but with no drivers and i cannot find the drivers anywhere on my system or on the web - i thought that pc suite 6.6 had these drivers included.
when i try to the connection manager, it does not find the phone, and when i "add new hardware" the system hangs and i have to restart. i really need to get the numbers back onto my phone, so any help will be gratefully received!
thanks,
jamex

instant gratification.
thankyou pet. problem solved.
6.7
brilliant

Nokia 5230 PC Suite problem

Hey
Recently i bought a 5230 and installed ovi suite on my system. the problem is though my usb allows transfer and syncing in all other modes, it refuses to recognise my phone in pc suite.
here's where it gets worse. my friends phone recognizes and syncs on my system with the same cable, same version of ovi. also, i went back to the person who sold me the phone and it syncs with ovi on his system.
i'm absolutely lost.i tried different ports, restarting phone, system, uninstalling and re installing ovi, but nothing is working!!
any suggestions?

Hey,
Cud u pls chck this one?
/t5/Nokia-Ovi-Suite/OVI-Suite-2-2-0-245-problem-recognizing-Nokia-device/m-p/719958#M4079
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

Nokia 6080 & PC suite problem - access to sms's

Hi,
First of all, i must apologize cause my english is not so good :-)
I have Nokia 6080 and i connect it via Cable CA-42 with my PC.
Everything seems to work fine, with PC Suite, except having access to sms's.
In Files Manager f.i. when i try to see sms's, explorer freezes and doesn't responding...
If trying to make a backup of sms... the program freezes too...
The access to other mobile files, like Images, Sounds etc... is working fine.
It seems like beeing a problem of Nokia 6080 firmware...
Is there any possible solution?
Thanks
Dimi
Tech.information:
Nokia 6080
Cable CA-42
PC Suite: v.6.84.10.4 [tried english and greek version, too]
PC: MS Windows XP Pro (Service Pack 2)
Note: Reading sms's in my mobile works fine... i have only 2-3 sms's, i mean i have not a huge number of sms's (if it could be a prob too)

Uh... no answer :-(
At least, is there a way to find if Nokia is *planning* to release new version for 6080 firmware?
Nokia 6080 isn't listed in http://europe.nokia.com/A4579163
But, how could i try to re-install it's firmware
- coz... a user here wrote:
I have a 6080 which had exactly the same problems with PC suite not recognising the message folder. I use a generic cable and it worked fine with all other models.
After many weeks of denial and three new phones, Nokia finally found a fault with the software on the phone. They flashed the software and now it's working fine. I'd suggest take it back to nokia for the software fix.
Thanks.
Dim.Message Edited by dimidimi on 07-Nov-200711:34 AM

Nokia 6300 PC Suite problem

Hi,
A problem. I installed PC Suite on my PC and worked fine. Then I tried uninstalling it but it seems only part of the program got uninstalled. So now whenever I right-click on ANY file on my PC, I get the message "NOKIA PHONE Browser - The Operation Could not be completed".
I cannot uninstall the PC Suite nor can I reinstall it again (it says you have a later version, so you cannot install it again).
Please help.
Thanks in advance.

Have you tried using the latest version of PC Suite that you can download from http://europe.nokia.com/pcsuite ?
Blitzen = Vorsprung durch Wissen | Advancement through Knowledge

Nokia 5800 - PC Suite Problem

My 5800 is experiencing sync problems with the PC suite.
I set the suite to overwrite all data on my phone it cleared all the existing data off but will not write any to the phone now
This is the error messageI am getting.
Anyone else had this problem? and how do I solve this?
PC Sync information.
PC Sync has encountered a problem and has terminated the synchronisation.
Possible Solution
Please check your Synchronisation settings and ensure your phone is in the Idle state, then restart the Synchronisation.

Hi nitrofan,
If your phone supports create new sync settings in sync settings, create new sync settings for sync, and make sure that while synching your device with PC Suite, no other application is running on the phone, restart your phone and pc and then check if still this issue is happening, if so, do backup of all your data(phone) and make sure that you have the backup, then try to do restore factory settings on your phone. This restore factory settings can be done as a last step if you dont have any other option to do so, because, restoring your factory settings on your phone will erase all the data on your phone so beware before doing this

Memory Card Problem Nokia E63

I have purchased a 4gb Transcend memory card for my nokia E63. I have data of around 3 GB. the card get corrupted wherever i acesss Images....thru gallery, and also whenever i acess music player. I have tried the same card with same data on Noki 5310 xpress music. Card works absolutely fine.Plz help urgently

Did you have the phone connected to pc in mass storage mode?
So you had changed the message memory to the memory card instead of phonememory? - In that case you will have to reset the message memory to memorycard everytime you've had your phone connected to pc using mass storage mode.

Need help: Nokia E63 - Putting "Draft" messages to...

Hello everyone I have a Nokia E63 which my mom gave to me 'cause my 5610 was broken. (R.I.P 5610) so she gave me this phone, but before my 5610 broke, I backed up my saved messages (using ovi suite). Those are very important messages.
So when I backed it up, then my phone broke, then I got the E63, and I saw there are no "saved messages" instead there are "My Folders". And Inside that there's a "Template" folder just like in The saved messages folder. Then I opened Nokia OVI suite, I run the backup of the 5610, and surprisingly it stored the messages. But the messages inside "Saved Messages" was put to the "drafts" folder of my Nokia E63.
So here's the problem. I tried to "Mark All" of the messages in the drafts, then Options, but there was no "Move to folder" or "Move" .. So I created a new folder in "My folders" then I tried marking all again, but there was no "Move" option. So my problem is I need to move those messages in the "Drafts" to "My folders" because THOSE are not drafts and It looks dirty when I see it in my drafts so I wanted to move it to a folder.
Help please? I have searched google but there was no problem like mine.. So I really need your help guys.

Hi kwjaramillo.
Have you checked the Message Centre number? Contact your service provider to obtain the number, and then update it in Messaging -> Options -> Settings -> Text message -> Message Centres.
Did you try a SIM from another Service provider? If the new one works, contact your service provider for help.
You can try these steps one by one, if the steps above do not help:
1. Turn off your phone, leave your battery and SIM out for 5-10minutes and put everything back in and turn it on .
2. Restore factory settings: type *#7780# at the standby screen. Enter 12345 for the security code or the one you've changed it to.
Before you try the next two steps, backup your phone memory using PC Suite.
3. Soft reset: This will clean up your phone memory. All user data, applications etc stored in the phone memory will be destroyed. Type *#7370#. Enter the security code when prompted
4. Hard reset: This is the last resort. Turn off your phone, press and hold down these keys: 3, * and the call (Green) button. Turn on your phone without releasing them. Leave the keys only after you see the region selection screen.
5. Reinstall the firmware: Download and install the latest Nokia Software Updater from the Nokia website. Connect to the internet, connect your phone to the PC and run NSU. Follow on-screen instructions carefully. Make sure you have a full battery and a stable PC before you proceed.
Do post back your results... Good luck
Cheers,
DeepestBlue
5800 XpressMusic (Rock Stable) | N73 Music Edition (Never Say Die) | 1108 (Old and faithful)
If you find any post useful, click on the Green "Kudos" Button on the left to say Thank You...

Nokia E63 won't update, error code 12017

I can't update my Nokia E63 using the ovi suite software.
After doing a complete memory wipe, the same error code appears during the update process.
I select update 501.21.001, hit install... but before the download can even begin I get error code 12017.
After googling issue, I see many many people have had this issue. I have tried all solutions, including installing the Nokia PC Suite, then installing the software update from there. I have also tried disabling Windows ICS.
Is there any solution to this problem? Is there some way to manually update the phone's software without using Nokia's software suite?
Thank you.

I have exactly same problem.
I can easily update my e71 (both with NSU and Nokia Suite), but can't do it with e63 - error 12017 in Nokia Suite and nothing in NSU (I see "First step" all the time).
I've tried every solution I found on nokia forums, I reinstalled whole software, drivers, turned off ICS, AV, firewall and nothing.
I have nokia suite v3.3.86, NSU 3.0.605 and nokia firmware 200.21.012 (latest is 500.21.009/501.21.001 !!)
I ran out of options.
Edit
I only add: I can manage e63 from nokia suite, I succesfuly made a backup of all content. So the phisycall connection works.

NOKIA E63

Hi,
I am not being able to access files like pdf, word, etc that I receive attached to mails.
The files show to be downloaded but do not open to be readable.Till about yesterday I was able to access all these files very normally.
Could anyone please help me out with this problem?

Hi angola2013
Try to reboot your phone, after rebooting your phone try to access again your files. If it's still the same we recommend you to use Nokia Suite to update the software version of your Nokia E63. See this link on how to download Nokia Suite.
If my post helped you, please don't forget to click on the "White Star" and if it resolved your issue click on "Accept as Solution"

Nokia e63 pc suite problem

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