Nokia E63 wont send messages

Hello
I have just recieved my new E63 today, and it is all going swimingly- the phone can make phone calls, use the internet, recieve texts, however I CANNOT SEND TEXTS.
I have endlessly tried to configure the texts, changing the message centre etc., ive run through the troubleshoot guide on the 3 website nothing has worked and i got tired of waiting 20 mins for customer service.
any ideas, i am on 3 mobile.

try to insert sim to other device so you would know if its the handset problem or your network operator..if your simcard can send sms using other handset then try to dial this number on your homescreen
*#7780# default security code is 12345 it will restore uor original phone settings but will not delete any files from your device

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