Nokia E7 after refreshing problems

Hello before 2 hours I'm updating my nokia e7 but videos icon does not open and start also why when I'm listen a song Can't up or down the sound from the screen just from the +/- sound button 
please help me with these problem 

unfortunately, i got a couple of problems. Every update till belle has made my device better. this is the first time i'm having issues..
1- This music player issue stated above.
2- Didn't have microsoft apps before belle refresh, but the software update application showed microsoft applications available as an update. Got the belle refresh, and i still don't have microsoft applications. It doesn't even show up as an available update any more.
3- The web browser app was better before. It had full screen mode and a graphical menu interface with options like stop, refresh, exit, bookmarks etc, the new browser doesn't have any of these..
Hope these issues will be addressed soon.
Thanks..

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