NOKIA E7 problem USB connection

Hi
During the weekend Saturday 16/0711at 14h, to Sunday 17/07/11 at 14h, my phone E7 constantly indicated, “error with USB connection”, or “connect your phone with the USB connection”, my phone was not connected nor in wifi or usb or Bluetooth. Do you have this problem also? Thank
SW version : 14.002
Solved!
Go to Solution.

Hi west1034,
Have you tried connecting the phone to your PC using another compatible USB cable? This will help us verify if the issue is related to the phone or to the USB cable that you're currently using. Try also to check if the phone shows any indication that it's charging while it's connected to your PC. If yes, let it charge for a while before restarting it.
Another option is to reboot your phone. Press and hold the power key for about 8 seconds. Your E7 will vibrate three times and will switch off. And then, press the power key to turn it back on. No content, such as contacts or messages, will be deleted.
Let us know if these troubleshooting steps work. BTW, enjoy being part of the Nokia Support Discussions community!

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OviUSB Connection Problem.jpg ‏31 KB

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Message Edited by illinjah on 16-Aug-2009 07:02 PM
By clicking the "Kudos!" or the "Solution?" button on the right you can say "Thank You" and you´ll show the author and others that the post is useful.
The day we stop improving is the day we stop being good.

Hi pudu
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Solved!
Go to Solution.

Hallo,
i have problem with N97 and usb connection.
Few days ago i was unable to connect my n97 by usb, before it was working fine.
Nothing happend. by bluetooth it was all ok.
I change drivers in computer ( vista ) i try on another one ( xp ) and still nothing.
Then i make a hard reset on n97 and after that when i connect by usb it was ok. but...
But...after disconet usb and n97 turn off and on and try to connect via usb - the same problem???
What is going on???
Any ideas???
Thanks a lot.

Problem with the USB-connection after upgrade to P...

Hello to everybody!
After upgrading PC-suite, I can't establish a USB-connection with the phone.
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Solved!
Go to Solution.

Thank you all for your suggestions but nothing of the above worked for me.
After of hours and hours of installing and uninstalling of several versions of the pc-suite I solved the problem as following:
1) Uninstall manually (windows - control panel - add/remove programs)Nokia-PC-Suite, Nokia Connectivity Cable Driver AND PC Connectivity Solution!
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LChmiel
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Solve Problem with USB Connection / Read this it i...

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greetings

I can verify this on win7 with latest PC suite.
I was using the cable that came with my 6500s as I didn't want to tackle the rats nest of wiring behind my pc.
This cable is a ca101 with silver writing on the plastic tab, made in China.
Using this cable, my 6620c would not complete a backup, it would just sit for hours on 2-4%.
Tested with the ca101 cable that came with the 6620c (gold writing, made in Thailand).
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NOKIA E7 problem USB connection

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