Nokia E71 -Hangs when we go to Maps

Question

I recently purchase Nokia E71, Whenever i used to open the MAPS it hangs. I have waited for 5 or 6 hrs even it is not comming up. Everytime i needs to remove the battery and reset the Phone.
Is this the manufacturing defect of Phone or Maps will always hangs ?.   Any users or moderators having such kind of problem.
Can you please suggest me.
Thanks

Answer 1

Hi roaming1977
I would check that in Menu > Tools > Settings > General > Positioning > Positioning methods that a valid network internet access point is defined, because if Assisted GPS feature can't get a network connection this can cause application to hang. Although in Nokia Maps application you can set "Go-online at start-up" to "always ask, no or yes" the Assisted GPS connection is a separate process. As you mention in another post that you don't have a "Data plan" then you need to DISABLE the Assisted GPS feature in "Positioning methods".
If it wasn't for need to backup essential data, I might have suggested a "hard reset" to return device to "out of the box" state to eliminate any possible software corruption. This would also be a good time to download latest version of Nokia Maps v2.0_4503 from here:http://europe.nokia.com/A4984199
Almost certainly this is a setting or software related problem and you would be also advised to download the latest regional maps to your device with Nokia Maploader on your PC.
Let us know how you are getting on and if you have any further questions. 
Message Edited by scoobyman on 27-May-2009 11:14 PM
Happy to have helped forum in a small way with a Support Ratio = 37.0