Nokia E71 is not a business solution

Dear Nokia Support,
I am corporate support manager in a big IT company and I understand how support goes for the end users, so please do not answer "we are oriented to consumer market" or "this option is not for your region" I know what it really mean and I am already angry. Also I know that support stuff find such posts funny and nobody would fix anything for me.
About a year ago I have boulgt Nokia E71 for about $600 because I have read reviews, I liked my previous Nokia Navigator and some friends bought E71 and were kind of happy (now they have same problems and they don't). First what I was looking for was a nice metal case which would not be scratched or crashed. After a 3 months there were some dust under screen cover, now there are lot of dust. Also I have fould Nokia had 5 cent economy putting not metal but chrome plated plastic microphone cover panel (you know it, it's in a front side and at the bottom). At the moment crome start to go off and it become ugly. Nice!
Than a keyboard. Nice qwerty keyboard was so nice until 300.x firmware which broke Russian layout replasing й and э to Ukrainian variants. 6 months later you have released 400.x where this bug is fixed but not for Russians. Why? Actually 100.x firmware was good, no Facebook but less reboots and correct Russian layout. The phone itself is unstable some times (when GPS is used for a long time for example or many apps installed) but I have already got used to that bugs. I simply have removed most applications to free RAM and card space but why the hell have I got smartphone?
SMS Manager. You have add ability to create folders at the phone, but PC/OVI Suite cannot see them. Also I cannot make a filter foк incoming messages to put messages from bank to "Banking" filder. But I can send MMS which I don't use and PTT which I don't have in Russia! Great!
Then PC Suite. OK, I agree with nokia team it's outdated piece of  **bleep** and sould be replaced. But why do the Ovi Suite don't support proxy? Who the hell broke Outlook support settings? Oh, yes, I have read on support forums you are "consumer oriented" with the Ovi. It's a lie, becausу I know that using Windows proxy setting is not difficult at all from the programmer prospective. And I still got business smartphone, I am not happy when you suddenly convert it to consumer. Yes, MMS, Youtube and Facebook support are nice for kids but I need a meeting reminder! It was wokring in PC Suite, I was able to select wich calendar to sync!
PS
Are there anybody besade Nokia managers who find Ovi Store nice and handy, specially from embeded browser of Norkia E71?
PPS
I don't think my next phone would be Nokia ever. 

Hi,
Just to let you know that this is a user to user forum, so we are all Nokia users here, just like you. Although you will see some Nokia badges here, they are mainly forum moderators and the rest are employees who are here on their own accord. You will not get an official responce from Nokia here.
If you wish to contact Nokia directly, you should use the "Contact us" tab to the top right of this screen. 

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