Nokia Email 3.09.0 in recent E72/E52/E5/C5 firmwar...

Would anybody using one of the above phones tell me if Nokia Email 3.09.0 (or newer) was rolled into the most recent firmware? (I believe it's 071.x ?) You'd probably have needed to hard reset your phone recently to know the answer (i.e. do you still have Email 3.x after the reset or did it return to 2.x?) I ask because I recently had need to remove the email update, but then found that "SW Update" (how it was originally installed, back in March) would not offer it to me for reinstall. And 3.09.0 doesn't appear to be available from any other source! After some testing, it seems Nokia actually removed 3.09.0 from the SW Update server, and this makes no sense unless the administrator forgot about E73 users like me, who last saw a firmware update in January. Any insights?
Solved!
Go to Solution.

Replying to my own question:
"Email version is 3.13, newer than 3.09 offered as upgrade to the previous FW"
/t5/Eseries-and-Communicators/E52-Latest-Firmware-Version-071-004/m-p/1066815#M91817
So the obvious answer seems to be that 3.09.0 was removed from Software Update because the Nokia administrator assumed everybody would be running 3.13 by now. Will apparently need to make another round of calls to Nokia and T-Mobile support. Why is this so difficult?

Similar Messages

E72 and Nokia email Major problem

Oh Nokia what have you done. I was using the Nokia email from nokia.email.com and in there I had my yahoo.com email account. You now longer let the yahoo.com address work inside the Nokia email.
So now I had to manually add my yahoo.com email address into the E72, but everytime the phone checks for email, it takes up so much of the phone cpu power all else locks up. Even has dropped my phone call as the whole phone went into a CPU bound state...
Nokia give me back my yahoo.com email in my nokia.email.com account. Let us add them back in. What have you done. You have basically killed anyone from using a Nokia E72 and yahoo.com email address.

As for whether Yahoo is a paid service for pop email or not is not a debate here. If you are a Verizon FIOS or Comcast internet customer in the USA, you get the POP email of Yahoo free. I am one of these so it is free.
But the fact remains. I used to use the Nokia email message service and had YAHOO as one of my email accounts. It picked up my yahoo.com email for over one year with very few issues. Onfe in a while I would have to restart the phone. Then last week it suddenly stopped.
I called customer servuice and they told me that Nokia email service no longer would work as I had it, to delete the yahoo account and re-add it.
When you re-add yahoo.com email address, it forces an IMAP setup (although I can tell you how to make the Yahoo pop work as I was able to override and trick the phone). As soon as you typ in any address @yahoo.com, it forces you to their IMAP setup within the Nokia E72.
So in IMAP setup of yahoo.com email on my main Ey2 screen I have my yahoo.com email account dstatus displayed. It simply says YAHOO MAIL and in parenthesis the number of unread messages. so mine right now says Yahoo Mail (23)
I have the phone set to check for email every 5 minutes... Pick up UPTO the last 100 messages and also pickup upto 500kb of email data (the old Nokia email message service way it would ask you HOW MANY WEEKS to go back and it would pick up most all email except not download attachments)
When the phone checks. it deletes MOST every (NOT EVERY) message in the yahoo inbox. If you are wtaching the main screen, you see the "23" for the amount of unread go all the way down to 1 (never to zero I dont thing) and then count back up to either 23 or if new email is there, it will go higher.
If you are in the yahoo inbox, you see the emails disappear and then re-appear as it deletes and re-synces all the email
Now if you are unlicky to be on the cell phone during call when it does this re-sync, it take so much CPU, that soemtimes I drop, but if I am in the middle of talking, I "zap" out for a second or two and the other person is wondering what happened if I am in the middle of a sentence. Onc again the phone seems to be CPU bound and all else stops working exceopt the retrieval of that email.
So MOST of the time when the phone is checking the yahoo account, it takes up so much CPU that the phone is basically unresponsive.
I seem not to be the only one who is having issues with a Nomkia hone and Yahoo.com
LOOK here there are at least 2 others..
/t5/Messaging-Email-and-Browsing/Nokia-E7-email-syncronisation-problem/td-p/1030213
/t5/Messaging-Email-and-Browsing/E71-email-problem/td-p/1065247
NOKIA's own support people told me that the NOKIA email program changed. Yes it changed and now people are having issues with YAHOO.COM email.
Nopw if you would lik to knopw how to setup YAHOO.COM on a pop.. simply\
create ANY other POP account. It can be real or phoney. Then go back in and simply change the settings for yahoo.
they are simple
user name / login: email address w/o the yahoo.com.
pop: pop.mail.yahoo.com
smtp:: smtp.mail.yahoo.com
password: hey its your password. dont ask me
email adress: full [email protected]
this seems to work. it does not kill the phone. It does not re-do all he email every time.
There is something about imap and yahoo.com email that you have messed up here and alot of us are seeing it.
NOKIA what have you done?
All I want back is what I had just over a week ago. Once of the best phones in the world, fully working with my eMail...

E72: What is Nokia Email 3.9 ?

Hello,
When I run the Sw Update option on my phone(E72), I see this 'Nokia Email 3.9' update available. I thought Nokia Messaging is part of FW in E72. Can someone tell me what is this update then ?
Thanks

I have to agree with stanhk. Email functionality is greatly reduced after this update. You might get a friendlier interface for reading email but try writing an email and it might get sent out fine or it might just sit in the outbox.
Reply or reply all causes strange random cases of not being able to use some email addresses - only some of the time. I found that at times the screen could not keep up with my typing.
The HTML view is a nice touch but you will quickly realise how much more efficient it is to have the phone download even some of the plain body-text in the background ready for you to read instantly. Otherwise you just have to wait and stare at some spinning arrows for each email. That's what I have been doing for the past couple of days but hopefully others have had better luck.
To undo this update, I made a backup using the windows Nokia/ovi software and then did a hard reset followed by a restore and then updated some apps but I will be skipping this one for now.

Delivery failures using Nokia Email

Hello, hopefully someone can assist me with this strange issue...
Just recently 2 out of my 4 accounts on email.nokia.com cannot send any emails, they both still push mail fine, but every time I send a mail I get a rejection notification email.
They've been working fine since I started using Nokia Email about 3 weeks ago, but today, they've started failing.
The 2 accounts are the same ISP, so there is obviously a connection there, but I have a Yahoo! account and a Gmail account which both work great.
I've tried the usual tricks of reinstalling and deleting/creating the accounts again, but no luck.
I use an E90.
Any ideas?
Cheers
Moray

Hi,
I had the exact problem before. And it has gone away recently. Unfortunately, I am unable to pinpoint what happened. Below are the possibilities.
I tried to install Nokia Email again after I have upgrade the firmware to version 20 for my N97. Just like that, it works.
During the installation of Nokia Email, I have accepted the Nokia Messaging account instead of "No Thanks, let me pull my emails". Of course, this is a paid service. I have no idea what I will do after the trial expires.
Nokia Email is a bundled service between Nokia and your local telecom operator. I speculate one of the reasons of not able to get Nokia Email was that the bundled service was not live yet. Again, speculation.
Good luck.
Visit http://www.WilfridWong.com - where all good things are meant to be shared!

Nokia Emails Problem delivering emails..

I m using Nokia E72 with the updated firmware the new one which released in march i think.
i was using Nokia email service with Gmail and was getting emails directly on mobile.
but from last 3 days i am having so much problem, i cant get new emails directly on mobile. My Nokia Messaging account is also active , and fone is connected with gmail , i checked everything , settings on phone and gmail server , and nokia messaging server , even doing sync manually , but nothing happens, Simply not getting any emails ,
But on the other hand i can send emails from it .
Some times its delivering emails but very late or sometimes instantly but very rare , from last 3 days this problem is annoying me too much.
I am using Gmail imap server for this, and i also tried using Yahoo , but same problem faced on yahoo, emails not coming or coming but very late and only a few ,
I have checked everything at my end , as im an advanced user not a novice so i think there is nothing wrong with the settings . i checked everything.
kindly help me out ? i am from Saudi Arabia.
Take care

a) how do you go about cancelling the NM Subscription (web site would help lol)
Just open the website http://email.nokia.com
Login with ur primary email id and password (the email id which u first setup)
At the bottom you will find subscription status: press cancel.
After doing so you will remove your subscription from NMS server.
b) Once you have done this, how do you re-subscribe.
Again open website http://email.nokia.com
click SIGN up
follow on screen prompts ( mobile no in country code format, select mobile model no, email id and password)
soon you will recieve text on mobile which will automatically show u START screen.
c) How do you then set up Nokia Messaging on phone (rather than setting up email using the email wizard on phone which just creates a mailbox in Messaging)
the above mentioned method is alternate.
d) How do you use PULL mail???
Activate OFFLINE profile.
click new mailbox( in menu>email>new mailbox)
input the email id(mobile will ask to connect to internet just press cancel)
put the password for email id(mobile will ask to connect to internet just press cancel)
It will create a mailbox in messaging
open mailbox( menu>email>option>settings>when to sync>update interval>5min)
open mailbox(menu>email>option>settings>advance mailbox setting> incomming > change access point to your data plan)
open mailbox(menu>email>option>settings>advance mailbox setting> incomming > change access point to your data plan)
hope this will help you.
drop me private message if u wish more clarification.
regards
if this help u click green star

Nokia Messaging - Broken; Default Nokia email clie...

I've had the e65, e71 and now the N97. Great phones, they just can't do email.
So, first I want to congratulate the idiot product manager at nokia that thought that removing support for IMAP IDLE in the default Nokia email client would make the Nokia messaging service successful. That guy is definitely the BIGGEST idiot in Nokia. Second, I'd like to congratulate the second biggest Nokia idiot, for charging for the Messaging service. This was a chance for nokia to get on top and they totally screwed it up. Closed platforms eventually die. Who wants an OVI chat when you can have fring or Nimbuzz? Not only do they charge for the instant email notifications, but also the service doesn't work. You can't send mail through Nokia Messenger if your smtp server uses authentication and TLS.
So here's to Nokia becoming #3 and eventually disappearing... Cheers! The hardware's great, but there's some real idiots working for Nokia. Luckily there's Profimail...

Thanks to your suggestions I was able to get it work.
I think it is quite confusing the way Nokia handles email. At least for me anyway. I was not aware that Nokia Email, the application on the E72 is different that Nokia Messaging, which is the online service. I thought everything that goes through Nokia Email is Nokia Messaging. It turns out that the best way to have your email on E72 is through Nokia Messaging(and to get it you need a cellular data connection; Wlan connection would not do it).
To answer your question: yes, indeed, when I manaully configured my Gmail account using the option "Other" I could also opt for syncronization "After notification", which is not any more available now that I configured my email using Nokia Messaging (on the Nokia Messaging webiste I configured my Gmail account). Now for "When to syncronize" I have: Time synchronization Off. And it works.
Again, I think Nokia should work on improving the interface for setting up an email account, making it more user friendly. Today, a very well known Symbian web writer presented his work around with Nokia Email. Not sure if he got it right though, because I tried that before and it was not working for me. Click here

N86 8MP, Nokia Email 2.1.0, Access point troubles

I know that his has been an never ending saga. I just don't seem to be able to give it up.
There is a well known issue about Nokia Email 2.1.0 not being able to define group access points.
When I try to do that I am offered only particular access points or "None". This is ever so annoying as I have to manually change the access point every time I leave my home WiFi.
I am aware that there are ways around this using connection manager apps (I tried several: Auto WeFi, Easy WiFi.... ) but I was not happy with the results. One of them even disabled me from editing my access points.
It is weird that it is possible to define "Internet" as a access point for Exchange but not for normal e-mail providers.
Some people suggested to setup acces point to "Default" while setting up a new email account. However, I've never seen this option.
I think Nokia's terminology is so vague. What would be "Default" connection as opposed to "Internet"?
In addition, in "Network Destionations" it is possible to define the "Internet" group as "Default" so this will be the same thing, or...??? Am I missing something?
I stumbled upon this article that Nokia would release a patch addressing this access point issue.
I spent hours searching for the patch to no avail. Does anybody know whether that patch exists at all?
http://www.e71fanatics.com/2009/01/big-ooops-in-recent-nokia-email-version.html
Having exhausted all possibilities I was thinking I could install Nokia Messaging 9.7. Apparently this version is compatible with S60v3 unlike the Nokia Messaging 10.2.
I have no idea whether Nokia Messaging 9.7 was ever ment to be for N86 8MP but if not does anybody know whether the unsigned version could be installed instead?
I would appreciate any piece of advice or suggestion.
Alex

Hello!
I can't update my e-mail client via Nokia e52 internet browser.
I enter address email.nokia.com, click download link. The application Nokia Email 9.07 has downloaded. After this the suggesting message to install Nokia Email 9.07 appears. But error appears after my agreement - "An incompatible version of this product is detected, and has to be uninstalled first"
I have no possibility to uninstall detected Email, so I don't see any Email client in Application Manager.
Nokia developers, please, fix this bug as soon as possible

Nokia Email

I have recently migrated from an E71-1 on which Nokia Email Beta was installed (and working well) to a 3G E71-2. I have had to install a new copy of Nokia Email Beta on the E71-2. When I open Nokia Email Beta, I am asked for a login password. None of my passwords are recognized. On the E71-1 I was not asked for a login password. Is it possible to bypass the login page or set a new password for Nokia Email Beta?

I had Nokia email on my E71-2 and it asked for a password only the first time -- I had it pushing my messages from a Gmail account. Either case, you will have to enter your account password at least once. Your E71 may have had an email inbox already defined and the app tool the password from there, which is why it never asked.
In any case, I removed Nokia email from my phone, I much prefer the threaded view of Gmail's client.

Nokia email account - C3

I recently registered with Nokia email, everyday i have problems signing into my email account.
I receive a error message "Communication Error. Try again later". This is frustrating as I dont see the point of having an account I can't access most of the time...

Please Mention Properly, is it C3-00 or C3-01 ?
If I've helped in any way, a click upon the White star to the left would always be appreciated.
If however my answer also solves your problem clicking below " ACCEPT AS SOLUTION " it will benefit other users!

Nokia Email Beta - Battery problems

hi,
i have just recently purchased the E71. i used it for about a week before installing the new Email Service Beta. Since installing it, I don't seem to get more than 24hours out of the phone, which should last 10 days.
I also noticed that once the Nokia Email Service Beta was installed the 3G network connection stays permanently connected. I wondered if this might be part of the reason for the battery being used up so quickly?
I realise this is a very early beta, so i'm just pointing out my experience (reporting bugs) rather than looking for a solution.

If you still want to receive e-mail on the phone but don't need to know the second it arrives, then you can have the phone poll your e-mail account every 30 minutes. Furthermore, you can have it do so only between certain hours and on selected days
The phone will then only connect periodically, you'll still know fairly quickly if there's mail for you and your battery will last much longer.
IMAP4 is a good solution to synchronize mail across multiple machines. Whenever you sync to your mailbox on one machine, it'll automatically see whatever you've done previously on another machine accessing the same mailbox. Concurrent access to the same mailbox by multiple machines is still a bit of a headache.
Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

Nokia Email changelog?

Hi,
I gave up on Nokia Email a few months ago due to the system not working with my email addresses. I'm thinking of revisiting it after hearing favourable comments, but I can't find any notes, or even a version number of the current version.
Have there been any updates recently?
Cheers
Moray

Hello Moray, Latest version of NM is 2.2 Build 9.4.1.34. You have heard correct that NM is working much better than it was in the beginning. I will say give it a shot again.
~ Shiraz ~

Nokia Email 3.9 update

I just update Nokia email 3.9 and sync with mail for exchange. The problem is when I forward or reply email, I found that I cannot delete any part of the email. Previously, before updating this patch email can be edited before it was to be forwarded or replied. FYI, my phone is E72. I believe there is bug on this patch. Please assist to resolve such illogical and unthoughtful update.

I hvae an E72 and I can edit messages that I want to forward.

Email address from address book on E72 and removin...

Hi,
I like my E72 but I have two problems that really annoy me.
1. In the past when ever I would write a new email I would get list of suggested email addresses in the "To" field. For example, if I would was to write the letter S I would get the email address of the people in my address book whose name starts with an S (sam, Sofia etc).
for some reason this feature stopped working on my phone and I can't find how to make it work again. if I want to send an email I need to manually write the email address in the "To" field.
The auto suggestion feature works perfectly on my wife's phone (an E72 with the same firmware – 22.007) but on my phone it won't suggest email addresses from my contacts.
2. Another problem is that my Gmail that is synced to the phone, through the Nokia Messenger server is locked on "hide emails older than 2 weeks". Now, I have hundreds of emails stored on my phone that dates to February 1st – the day I got the Phone!
Is there a way to delete these emails automatically, without deleting them on the Gmail account itself? It makes my phone really when going through the emails.
Thanks in advance,
External

Hullo all...
I've fixed the problem with my email service on E72. The thing is, there's something wrong with the Nokia Messaging service. So I turned the service off. But you must remove the inbox properly, that is from the web site email/nokia.com, and manage your inbox from there and not from your cell phone.
Remove it, and make a new settings on your E72 for your preferable mailbox. When they asked you about to accept or decline the Nokia Messaging service, declined it, and set your mailbox without using Nokia Messaging. Yes the e-mail doesn't instantly sent to your inbox, but you can set the timing to always enabled synchronization, and set it to every 5 minutes. It will delivered flawlessly to your E72, and you'll get a full control for your inbox and everything without being 'locked' by nokia messaging. You can decide how much email you'd like exactly in your inbox, sent, etc. You can decide the period and everything. The device are fully functional and do very well job in maintaining email, but not Nokia Messaging. (Nokia Messaging Team, please take a serious action.)
This step will also fix your problem on email address from address book on E72. I don't really know what the connection between them, but it seems that it needs to connect to the internet to make this feature enabled. (it's kind of strange since the email in the address book is in the phone memory, not in the 'cloud' server). It sometimes happen if you don't have the internet connection, but once you had it, the problem solved.
I hope this will fix your problem. Let me know
AL

Nokia Email App and Exchange Mail quit sync'ing gm...

Life was good for many months using the Nokia Email app on my N97 to make my main email account, gmail, function essentially as push email. Suddenly, Nokia email quit getting new mail from my gmail inbox. Mail I sent from the N97 was still sent, and still sync'ed to my gmail sent mail. I uninstalled and reinstalled the Nokia Email app with no success. So I changed to the Exchange mail app which I don't find as functional, but the same thing happened - it wouldn't get mail from my gmail inbox but would still send mail from the N97 and sync that to the gmail sent box. This happened more or less two weeks ago. My son had the same setup on a N97 mini, and his Nokia email app has continued to work with his gamail inbox. This suggests something is amiss with my gmail, but I changed nothing, and Google is/was no help. So I've reinstalled the Nokia email app (from the ovi store) and changed over to ovi mail which I access with the email app on the N97, and I have my gmail forwarded to my ovi mail. So far that is working. Wonder if anyone else has had this happen and has any solution? Cheers and TIA!

I posted I had created an @ovi.com email account and that I was using the Nokia email app (form the Ovi store) to get push email working. I forwarded my @gmail.com account to the @ovi.com account. Well, that worked for a few days, then it also quit sync'ing and downloading mail even though I could send mail using it. So then out of the clear blue, I got this email directly to my N97:
From: [email protected]
Sent: 04/30/2011 4:15:49 AM
Subject: Please re-enter your password for this mailbox
Dear Nokia Messaging customer,
Recently, our email service has been unable to authenticate with your email
provider, preventing email delivery to your phone. Perhaps you changed the
password for this email address.
You must update your Nokia Messaging mailbox settings with your latest pass
word. Once you have done that, we’ll resume trying to fetch your em
ail.
Please go to Options -> Tools -> Settings -> [email protected] -> E-mail pa
ssword and re-enter your password. E-mail delivery to your phone should res
ume shortly after that.
Sincerely,
The Nokia Messaging Team
*** This email was generated automatically. Please do not reply to it. ***
Well, I had NOT changed my password, but I did what they asked, and my @ovi.com account started working with my N97 again. I did not go back and try with my @gmail.com account. I am just so tired of trying to get/keep my push email working with my N97. There are many other manufacturers with smart phones that work correctly with push email. I'm not sure which I will be changing to soon.

Nokia Email Problems and Version 10?

Hi All Nokia People
I have an E66 supplied by Vodafone UK.
I run Nokia email which has been working fine up until the last couple of months.
It is set to store emails up to 1 month, but recently it deleted all emails within a month and left a lot over a month old.
Then it removed everything, and now after doing a software and reinstalling Nokia Email it will only store 3 days even though it is set to remove older than 1 month.
Also I have seen version 10 for Symbian S60v5 is available, when will this be available for general download and more specifically my E66?

Hi there.
After dealing with every kind of email problems for about two weeks, I finally solved my issue.
I was carefully watching the imap session logs to understand the problem. I realized all my sessions with my phone was unauthorized. It was stupid and impossible as I imported the server certificate to the phone... But, everything is buggy and possible.
Ok, all my "suddenly stopped connecting", "oh does it support IMAP idle", "nothing is wrong with the great nokia, blame your server", "can't connect email", "does it support imap", "what's wrong with my pop account", "do i have to share my mail password with nokia through email.nokia.com", "what's the difference between native email support and nokia messaging" issues are gone with that.
I deleted the certificate! Since you got it, it doesn't matter whether you delete the mailbox (account) on the phone or not. It stays in the security module of the phone. So, go and delete it first. Then, accept it again on your next connection...
For my E55 device I went to:
Menu -> Control Panel -> Settings -> General -> Security -> Certificate management -> Trusted site certificates
and deleted the certificate for the server I typed for "incoming email server" when I set my account. You'll probably recognize the name of it.
I hope this will help to many out there.

Nokia Email 3.09.0 in recent E72/E52/E5/C5 firmwar...

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