Nokia Email 3.9 SW update

I would highly recommend not to update your Nokia Email client on E5-00 phones. Version 3.9 does not work: it freezes when trying to open html emails (think that this is was the official reason for this update!), disconnects and freezes the phone, which must be switched off and rebooted. Stick to the original version of Email client. If anyone, by the way, knows how to get back to the factory pre-loaded SW version, I would greatly appreciate. Remember, never, never update a piece of SW that works all-right! Thanks all for your help.

i updated my nokia email on my e5 to(version 3.9) and uninstalled from the mobile now while i am try to update to the version 3.9 again it showing update successful but the same old version is working, how i can update the nokia email again to version 3.9???/ plz help me

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Nokia Email (v 2.1.0) - how to update?!?

Hi All,
I have Nokia e52 with Nokia Email preinstalled.
In connections configuration I can not choose Destination Network, only Access Points appear in the list.
I have read on Nokia Messaging blog about this issue. It is fixed apparently.
I cannot install newest version of Nokia Email - I get error "Incompatible version found, uninstall first". But I can not install Nokia Email - I guess it is a part of firmware (it does NOT appear in applications manager).
I have just updated my firmware and problem still remains
Please help,
Mike

Hello!
I can't update my e-mail client via Nokia e52 internet browser.
I enter address email.nokia.com, click download link. The application Nokia Email 9.07 has downloaded. After this the suggesting message to install Nokia Email 9.07 appears. But error appears after my agreement - "An incompatible version of this product is detected, and has to be uninstalled first"
I have no possibility to uninstall detected Email, so I don't see any Email client in Application Manager.
Nokia developers, please, fix this bug as soon as possible

Nokia Email 3.9 update

I just update Nokia email 3.9 and sync with mail for exchange. The problem is when I forward or reply email, I found that I cannot delete any part of the email. Previously, before updating this patch email can be edited before it was to be forwarded or replied. FYI, my phone is E72. I believe there is bug on this patch. Please assist to resolve such illogical and unthoughtful update.

I hvae an E72 and I can edit messages that I want to forward.

Nokia Email 3.9 update - Nokia E5

I Have the Nokia E5 and had a prompt to update the email to 3.9 version. I did this, but unfortunately the Alert sound now does not work after the update. I have had to roll back to factory settings to get the original email version for the alert to work.
Anyone else had this problem.

i updated my nokia email on my e5 to(version 3.9) and uninstalled from the mobile now while i am try to update to the version 3.9 again it showing update successful but the same old version is working, how i can update the nokia email again to version 3.9???/ plz help me

Nokia Email 3.21 update & phone memory question

I just updated to Nokia Email 3.21sucessfully, and it seems to be similar as it was previously on my C5-00.
Some old emails I open are not in bold and some are, is that down to whatever the format of the original email was in?
One other question I wanted to ask was that I updated using the Software Updates app on the phone, and I had no choice of where to install the update to, it seems to have installed to the phone memory. Is it normal for to install to the phone memory instead of the card memory? or is there a way to move it or perhaps it doesn't work properly unless it's on the phone memory.
Say there is another update, does the update delete the previous email client files as to not clog up space within the phones memory.

I hvae an E72 and I can edit messages that I want to forward.

E71: no longer able to send via Nokia Email

I just upgraded to 200.21.118 on my e71-2 RM-357 (in spite of all the talk, only this firmware was available).
I can no longer very easily send an email through Nokia Email. Before, I was able to select an entry through the Contacts app, choose 'Send email', and Nokia Email would have been an option to send an email through. Now I only have the choice of the default Messaging application and the accounts I have set up through that.
Similarly, I was with my version 100 firmware able to launch the email client if I configured one of the hotkeys to 'send a message.' Now, the only emails that can be sent are through the default client.
Thanks in advance...
Sriram

Hi there!
I suggest the following steps:
1) Dial *228 and select Option 1. Dial it again and select Option 2.
2) Register HRT
Homescreen > Options > Advanced Options > Host Routing Table > (it does not matter which line is current) > Register Now
3) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
4) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your BIS conduits for the affected email accounts.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
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Nokia Email conflicting versions

I seem to have two versions of Nokia Email in my 5800's Applications menu.
- One is called "Email", using a pink "@" icon.
- The other is called "Email Setup", using the same pink "@" icon but with stars around it.
I'm not sure why there are two entries or which one is newer. Both seem to do the same thing when I tap them. They start the E-mail setup process.
I can't tell whether I have two different versions of Nokia E-mail on my phone, or just two icons that point to the same thing. If I go to Options->Organize->Remove, they both ask if I want to remove Nokia Email.
I would like to remove the duplicate icon, and/or the older version of Nokia E-mail from my phone if there are two versions on it. How can I do this without accidentally removing Nokia Email altogether?

Hello,
I got a Nokia 5800 Express Rm-356 I had update to v50.005 on the handset, I am know having trouble with the email sync It will not allow me to get up to date emails when I am about? Or at home? I am using the WAP service that I been using, as of two days it stop working? It also does not allow me to send out email either? The green light on top hand side always show it online but no activations
PLease can someone help ( I am from England)

No html in Nokia Email v. 3.21.0

Hello, I have a nokia E5 and have just updated (through Nokia Suite beta) the email application from 3.16.0 to 3.21.0. Since then all of my messages which contain html code are displayed as is, without the phone parsing the code. What I mean is instead of normal writing I just get html code.

Great.
I deleted my accounts, as you suggested, and was able to replace my GMail account.
However, none of my Google Apps accounts will work now - I get the message "Unable to connect with the information provided. Please try again." when I try to set them up online.
And please don't suggest I've entered something incorrectly - there are only four boxes - email address, password, name, and username - and I've double checked that I've got them all right. I've logged into and out of my accounts to check the password, and there is no two-factor authentication or anything like that on the accounts, which were working before I allowed that BLOODY UPDATE!!!
So, svi78, suggestions please? Or are you going to fade away now things have got tricky, which is the normal M.O. for Nokia employees on these forums.

Nokia Emails Problem delivering emails..

I m using Nokia E72 with the updated firmware the new one which released in march i think.
i was using Nokia email service with Gmail and was getting emails directly on mobile.
but from last 3 days i am having so much problem, i cant get new emails directly on mobile. My Nokia Messaging account is also active , and fone is connected with gmail , i checked everything , settings on phone and gmail server , and nokia messaging server , even doing sync manually , but nothing happens, Simply not getting any emails ,
But on the other hand i can send emails from it .
Some times its delivering emails but very late or sometimes instantly but very rare , from last 3 days this problem is annoying me too much.
I am using Gmail imap server for this, and i also tried using Yahoo , but same problem faced on yahoo, emails not coming or coming but very late and only a few ,
I have checked everything at my end , as im an advanced user not a novice so i think there is nothing wrong with the settings . i checked everything.
kindly help me out ? i am from Saudi Arabia.
Take care

a) how do you go about cancelling the NM Subscription (web site would help lol)
Just open the website http://email.nokia.com
Login with ur primary email id and password (the email id which u first setup)
At the bottom you will find subscription status: press cancel.
After doing so you will remove your subscription from NMS server.
b) Once you have done this, how do you re-subscribe.
Again open website http://email.nokia.com
click SIGN up
follow on screen prompts ( mobile no in country code format, select mobile model no, email id and password)
soon you will recieve text on mobile which will automatically show u START screen.
c) How do you then set up Nokia Messaging on phone (rather than setting up email using the email wizard on phone which just creates a mailbox in Messaging)
the above mentioned method is alternate.
d) How do you use PULL mail???
Activate OFFLINE profile.
click new mailbox( in menu>email>new mailbox)
input the email id(mobile will ask to connect to internet just press cancel)
put the password for email id(mobile will ask to connect to internet just press cancel)
It will create a mailbox in messaging
open mailbox( menu>email>option>settings>when to sync>update interval>5min)
open mailbox(menu>email>option>settings>advance mailbox setting> incomming > change access point to your data plan)
open mailbox(menu>email>option>settings>advance mailbox setting> incomming > change access point to your data plan)
hope this will help you.
drop me private message if u wish more clarification.
regards
if this help u click green star

Nokia email client and yahoo small business proble...

Hi All,
I have been using nokia email client for more than a year and it was working perfectly fine until some days ago.
I updated my email client with latest build and now it is not fetching/pusing email for yahoo small business email address. I have tried all option but with no luck.
Important point to notice that it is pushing all email from simple yahoo account.
Anyone else having same kind of issue. Any help will be appreciated.
Thanks

I have the same problem! It used to work on my macbook for over a year then it just stopped. Not sure what did it...

N86 8MP, Nokia Email 2.1.0, Access point troubles

I know that his has been an never ending saga. I just don't seem to be able to give it up.
There is a well known issue about Nokia Email 2.1.0 not being able to define group access points.
When I try to do that I am offered only particular access points or "None". This is ever so annoying as I have to manually change the access point every time I leave my home WiFi.
I am aware that there are ways around this using connection manager apps (I tried several: Auto WeFi, Easy WiFi.... ) but I was not happy with the results. One of them even disabled me from editing my access points.
It is weird that it is possible to define "Internet" as a access point for Exchange but not for normal e-mail providers.
Some people suggested to setup acces point to "Default" while setting up a new email account. However, I've never seen this option.
I think Nokia's terminology is so vague. What would be "Default" connection as opposed to "Internet"?
In addition, in "Network Destionations" it is possible to define the "Internet" group as "Default" so this will be the same thing, or...??? Am I missing something?
I stumbled upon this article that Nokia would release a patch addressing this access point issue.
I spent hours searching for the patch to no avail. Does anybody know whether that patch exists at all?
http://www.e71fanatics.com/2009/01/big-ooops-in-recent-nokia-email-version.html
Having exhausted all possibilities I was thinking I could install Nokia Messaging 9.7. Apparently this version is compatible with S60v3 unlike the Nokia Messaging 10.2.
I have no idea whether Nokia Messaging 9.7 was ever ment to be for N86 8MP but if not does anybody know whether the unsigned version could be installed instead?
I would appreciate any piece of advice or suggestion.
Alex

Hello!
I can't update my e-mail client via Nokia e52 internet browser.
I enter address email.nokia.com, click download link. The application Nokia Email 9.07 has downloaded. After this the suggesting message to install Nokia Email 9.07 appears. But error appears after my agreement - "An incompatible version of this product is detected, and has to be uninstalled first"
I have no possibility to uninstall detected Email, so I don't see any Email client in Application Manager.
Nokia developers, please, fix this bug as soon as possible

Nokia C3's Nokia Email app is not responding after...

Dear Nokia Team,
When I updated my Nokia C3-00's firmware from version 4.60 to 7.20, the responsiveness of the Ovi apps (Facebook and Twitter) is much better compare before, BUT, when I am opening the Nokia Email app, is freezes into "Loading Mail" status for almost a minute... Any problems with my update?
I properly connected this to my PC and it updated without any interruption... And some 3rd party apps is not working after updating to this version (I guess those few 3rd party apps doesnt know there is incremental update you provided for this model except Snaptu which is working now)
Any address to this problem?
Appreciate your immediate response. Thanks!

hi. i also face the same thing on my nokia c3.Third party software not available and mail app not working.But unlike other replies i am going to give you a solution.
Nokia new firmvare version i.e 7.2 currently block 3rd party software downloads.It only supports applications from ovi store.There is an installation process going on in ovi when we download an app which make it usable.so if you want to use a third party app all you hav to do is download it to pc then just copy that app to your memmory card or to phone memory which will work
Next about the mail app.
I am a user from india and using the connection idea.when i updated my phone software i also lost my email app.
But yesterday when i requested for new internet setting i found in its items supported list, settings for nokia visual radio,nokia communities,nokia mail etc i set it as my configuration and used mail.At that time it was working.So you all want a propper internet settings containing settings for nokia mail to make mail app to work.Or you can configure it manually like you do on office outlook.
If u face anyproblem in using nokia c3. I will be happy to help you.
By
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Nokia Email 3.09.0 in recent E72/E52/E5/C5 firmwar...

Would anybody using one of the above phones tell me if Nokia Email 3.09.0 (or newer) was rolled into the most recent firmware? (I believe it's 071.x ?) You'd probably have needed to hard reset your phone recently to know the answer (i.e. do you still have Email 3.x after the reset or did it return to 2.x?) I ask because I recently had need to remove the email update, but then found that "SW Update" (how it was originally installed, back in March) would not offer it to me for reinstall. And 3.09.0 doesn't appear to be available from any other source! After some testing, it seems Nokia actually removed 3.09.0 from the SW Update server, and this makes no sense unless the administrator forgot about E73 users like me, who last saw a firmware update in January. Any insights?
Solved!
Go to Solution.

Replying to my own question:
"Email version is 3.13, newer than 3.09 offered as upgrade to the previous FW"
/t5/Eseries-and-Communicators/E52-Latest-Firmware-Version-071-004/m-p/1066815#M91817
So the obvious answer seems to be that 3.09.0 was removed from Software Update because the Nokia administrator assumed everybody would be running 3.13 by now. Will apparently need to make another round of calls to Nokia and T-Mobile support. Why is this so difficult?

Nokia email 3.9

i want to reinstall the software . My emai update stoped wen i update the email software please help me.

i updated my nokia email on my e5 to(version 3.9) and uninstalled from the mobile now while i am try to update to the version 3.9 again it showing update successful but the same old version is working, how i can update the nokia email again to version 3.9???/ plz help me

[E71] Cannot directly send photos via Nokia Email ...

Device: Nokia E71, firmware: 400.21.013
Hello,
Why is it not possible any more to directly send your photos via the Nokia Email Messaging tool?
I have this problem since the latest firmware upgrade of November 2009. I think it has something to do with the supporting software via Nokia Ovi Suite or Nokia PC Suite...
New situation with firmware version 400.21.013
Old situation with firmware version 300.21.012
Thanks in advance!
Message Edited by sqck on 04-Dec-2009 12:04 AM
FW: 500.21.009
Solved!
Go to Solution.

Indeed, the standard e-mail app works perfectly. However, Nokia Messaging should also work. Why has this changed since the latest firmware upgrade?
hadimassa wrote:
I can use the e-mail link on my E71 but I don't use Nokia Messaging, just the standard e-mail app.
I think my problem is a new bug.
Update 7-12-2009: Good news: the Nokia Messaging team will investigate this problem :-)
Message Edited by sqck on 07-Dec-2009 10:37 PM
FW: 500.21.009

Nokia Email 3.9 SW update

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