Nokia express 5800 bluetooth problem

hi all
my problem with my nokia 5800 express music is when i try to open the bluetooth it gives me a error message which says unable to preform blutooth operation and before it was already working , and i already upgraded the new version as try that it may work but still also the same and after the new software update i already made a hard reset and still the same problem so any idea what that could be ????

musiker wrote:
Hey, I have the same problem including that FM radio does not work. ANYONE WHO KNOWS?
THANX
If you have also tried the Firmware update / re-install and the Reset mentioned by
senior2007 without success, most probably its a Hardware failure that need s to be addressed by Nokia care ...

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Broken screen on Nokia express 5800

I have a 5800 Nokia Express Music phone that I purchased when i was outside the US a few months back. I am using it in the US now. The screen developed a small crack and when I call Nokia customer service, I am told that they will not replace / repair the unit although it is under warranty. what are my options to get the unit replaced /repaired with no charges since the instrument is under warranty?
Thanks,

I've had the same problem with my fiance's phone, she only had the phone for 4 days and the screen cracked. Got hold of O2 and they said just send it back and we'll give you a replacement, however now we've found out that that information they gave us is incorrect, and that it is going to have to be assessed by an engineer and then repaired, at a cost they are unwilling to tell me.
I asked what criteria the 'engineers' would use to ascertain whether the phone is faulty or broken because of our own fault and they could'nt give me a sraight answer beyond the basis of if there has been damage caused by excessive pressure to the screen, which sounds like, if the screen has broken. This is troubling because I obviously wouldnt send it back unless the screen was broken. The phone has absolutley no damage to it, no scratches to the screen casing or likewise, it broken under conditions which can really be classified as 'less that normal use' as we were really very careful with it. The crack simply developed on its own. Having previously owned a Samsung Pixon which had a larger touchscreen pannel and I've given some quite bad drops to it it has survived fine! Why then is there this problem with the 5800?
If anyone else has had this problem please post on here! the more recognition this gets the better!

5800 Bluetooth problem.

Right I've had my 5800 a while now and about a month ago the Bluetooth just stopped working randomly out of no where. The problem is that when I try to turn it on it says 'unable to perform Bluetooth operation' does anyone have any idea why. Thanks

backup you phone first
choose all options to backup except "files from phone memory" option
then do the resets like stated by jimmy
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Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2

Help 5800 bluetooth problem with tomtom & vauxhall...

my 5800 wont auto connect to my tom tom i have to connect manually any ideas ????
also i cant down load my phone book or see any call list in my car ( 2008 vauxhall zafira (uhp) factory fitted hands free ) please help

did you authorize your tomtom in the bluetooth settings for automatic connection?
My dad also drives the zafira with the hands free and i can tell you phonebook downloading is only supported via cable-connection (cradle).
But my carkit installer says its a normal thing with opel/vauxhall handsfree

Nokia 520 more bluetooth problems.

Bluetooth does not automatically connect when a previously paired device is powered on.
I had to reboot the phone to get this working again.
If only I could afford a moto G!

hello
I think I find a solution, at last it works with my phone. It is simple: go to Garmin website, open bluetooth compatibility list. There is no 6120c but there are similar Symbian Nokias. I used guidance given for Nokia E60 and all works perfectly incl phone book. Idiotic is, of course, to went thru all those steps any time you reconnect your phone as phone book disappears any time you disconnect and must be sent to nuvi again. And at least my phone was unable to make even simple calls before I discover that E60 thing.
Regards,
Vello

Nokia 5220 XpressMusic Bluetooth problem

Good morning:
I bought a Nokia 5220 a month ago, but since 3 or 4 days ago, I can't connect my phone with other devices. I was trying to send some ringtones, but the connections always fails... and, when I try to add a new device, the phone asks me a password that I don't know what it is, and de connection fails... Can somebody help me??? I don't know what to do...
I appreciate your collaboration.
Thanks
Message Edited by celandine on 19-Jun-2009 07:01 PM

can't remember the connectiion process off the top of my head, but try adding the devices again and the password will probably be the default ones. so either 0000 or 1234 or 00000 or 12345. try that and see if you can send files, you should be able to.
please throw some kudos our way, it would mean a lot to us
If you found this or someone's comments helpful or like what that person has to say, please give some Kudos to their post!

To Nokia - Bluetooth problems or 6300 and 3110

Dear Nokia,
Please, please you are killing everyone with your Nokia bluetooth phone incompatiblity.
What do you guys intend to do?
Do you acknowledge there is a problems.
I bought a 6300 when I lost the best Nokia ever phone 6230i.
The bluetooth connectivity is appalling.. Echoes and cut outs plague the receiver of your call.
So far bought BH200 useless, HS26W Jabras do not work, and BH100 does not work.
I then thought it was the phone, but so bought another 6300 it also has the same problems.
I then bought the 3110 classic which actually has a lovely keyboard layout. The phone is great, but the bluetooth problems are the same/ slightly better.
Nokia Uk are not helpful... They just say return the phone to o2. They live in denial...curse on their houses.
Nokia has beeen very sloppy on this bluetooth issue. They will kill their business. They have lost my loyalty...
I am now faced with buying a Samsung. Sonys are terrible and Blackberrys are too small to use in a moving car.
My hi-tech friend says it is incompatible bluetooth software on the phone. Nothing you can do till NOkia acknowledge the problem and send out a new patch..
Edit: removed e-mail addressMessage Edited by scousermodman on 25-Sep-2007 11:10 AM

I am also having the same problem.
I have a 6300 and a Samsung WEP150 headset.
The headset works fine with My SonyEricsson W810i and I can also transfer contacts between the W810i and the Nokia 6300 using bluetooth but for some reason the 6300 can't see the headset.
Seems like Nokia haven't got thier bluetooth implementation quite right (At this point it seems the most likely cause). If they can provide a solution I'll be very happy to be wrong.
I'll let you know if I find a solution.

Nokia 6234 Bluetooth problem

Basically, it wont turn on.
I got the phone about a month ago, and at first the bluetooth worked fine. Then, I came to use it, and whenever I try to turn it on, on the connectivity screen, it wont turn on, no matter how many times I press the ok button.
Oh, and at one point, I locked myself out of my phone, and had to get the PUK code. I dont know whether that could have affected it at all.
Any help on this problem would be greatly appreciated.
Thanks

Hey people i bought one of these nokia 6234 about 3 months ago and just recently i am experiencing the exact same bluetoothe problems as described here,anyway i tried turning the fone on and off a few times then the bluetoothe connected,but this didnt seem to work for long and it kept disconnecting,so i took it and all my bluetooth accessories to a vodafone shop twice and they told me that it has to be sent off to vodafone for maufactures warranty repairs which will probably take 2 months thats vodafone for you !! so i m not going to bother apparently vodafone thinks its internal software probably.

5800 Screen Problem - Nokia Response

Have detailed the problems I am having elsewhere. Have also seen many other threads started about the same problem and the WWW provides much other evidence that there is an issue with the screen malfunctioning on 5800.
I have yet to see a response from Nokia or even any comment or advice from Nokia on these forums.
Sure there is plenty of advice telling me to take it to a Nokia Care Centre which I will have to do.
Has anyone that has taken a phone to a care centre had any success ? Has it been fixed, or replaced and what reason was given ?
But what about the underlying problem. With so many phones going wrong there is clearly a serious problem with quite a lot of handsets.
Can anyone from Nokia comment on this problem on this thread. It must be a known problem.

Well I agree with you about the issue with the cold there but you make it sound as though it is normal for this to happen. I have never had this happen to any other Nokia LCD device before or any other similar device that I have owned. There is definitely some strange issue, as when the screen goes fuzzy, if you lock the phone and then place it on or near a heat source for a few moments, when you unlock it the screen is mysteriously working again. This is a very frustrating issue which is exacerbated by the fact that the device is of the touchscreen variety which effectively renders it useless as if you can't see the screen then you can't see the buttons to control the infernal machine! Unless that is you are able to memorise the menus positions and also that of their sub-menus and options!!! I don't think so!!
Anyway, one thing I will say is that the service from Nokia is absolutely amzing when it comes to repairing them. I used the online form at http://www.nokia.co.uk/support/repair/repair/warranty?c=1 and they sent a UPS guy who arrived to collect the device the ver next day!!! That was last Monday, the 29th March, and I received back a brand new Nokia 5800 today!!! Obviously rather than repair the device they have just replaced it with the revised model that they are obviously producing now that they have realised and rectified their errors. I am very impressed with getting a new device and so quickly too! Only thing is, they don't send you a new back for the phone, as they tell you to keep yours at home and not send it to them, so if your back is worn it will look out of place with the brand new phone if thats the route that they take with your case, which I think they will, or rather should. That is because I have heard that people that were getting their original device repaired and returned to them the problem was recurring soon after it being returned to the user.
Props to Nokia though on replacing my 5800! I must say that at first when I sent it I thought I was going to be waiting for ages, but as I said I only waited a week and they even have a widget on their repair part of the site that tells you the status of your repair and where they are with it, all you have to do it type in your case number.
Hope that is of some use to you.

Nokia 6230 PC Suite Bluetooth Problem

Hello, i need a help with my mobile....
I am using:
Windows XP SP 2
PC Suite 6.7
Nokia 6230
CNet Bluetooth USB Dongle
My pc can see the phone but when i tried to connect it said that cannot authorizate, but i see that when it tried to connect... the windows XP saw the phone and make a connection with the phone to share internet.
Please Help me...
Sorry if a wrote something wrong, i don't speak english. I speak spanish.
Thanks.

Problem just solved. I installed Microsoft Windows XP Home Edition SP2 operating system and now it works perfectly, so the problem was just that the performance edition operating system caused the drivers not installing properly. But now I have another kind of a problem. I am using the N96 as a modem for Internet. I can only get a speed of approx 45kb/s, while I have got almost 110kb/s with another computer using the same cable. Is it caused because of the USBv1.1 slow USB version? But shouldn't it still be able to do better than 45kb/s, while it transfers files with OK speeds? When I use the Bluetoothv1 USB Dongle, it works with about the same speed but only when using the performance edition, not when using the home original OS. When using home edition OS it works about 5kb/s, but it could have been just temporary. But my main question is, still, that how could I get the speed faster? I have installed the windows KBxxxxxxx patch, but still it works pretty slow, just about half of the speed it is supposed to work.
Message Edited by jupstejuho on 14-Feb-2009 10:10 PM
Phones history: Nokia 3210 > Nokia 5210 > Nokia 9210 Communicator > Nokia 3230 > Nokia N91 > Nokia N96
Current phone: Nokia N96, Elisa Finland Network Branded, v11 Unbranded Firmware [MADE IN FINLAND] Product Code: 0573582

XM 5800 Bluetooth idle problem.

Himy 5800 bluetooth does not goes idle when i dont use it. The story is that when i come home, then notebook connects with 5800 automaticaly. When no action, then it should go idle. Some times it does. My old E51 did it all the time( the ( ) disappeared from BT icon after few minutes). But my 5800 does not.

any news?

Bluetooth problems all around - Modem in the first row.

Hi there,
I've got a really annoying problem with the Bluetooth Setup of my Mac. Like you can see in my system description, I use Mac OS X 10.5.6. For a long time I used my old mobile via Bluetooth and GPRS as a Modem. Now it was time for a change. I bought a new mobile which supports 3G (Nokia 5800 Xpress Music).
I used the Bluetooth Wizard and told him to use all possible bluetooth functions of my device. I looked in the internet for the right configuration (APN, CID,...) and choosed to use the Nokia GPRS/3G Modem script which is preinstalled in Mac OS X (I also tried another one from www.taniwha.org.uk, it didn't work either).
The very strange thing is, the first connection worked without any problem, but after disconnecting and reconnecting it didn't work anymore. Instead I've got a message that the RFCOMM-Channel can't be opened.
I tried to fix the problem myself by searching wrong settings in some plists, but although I restored the original settings after recognizing that my changes didn't work, I've got a new problem.
Now the status symbol of the bluetooth modem always shows up that no modem configuration could be found, although I can still try to connect via Network -> Bluetooth. Of course it doesn't work this way too.
Sometimes the bluetooth modem works once after a reboot ( not after every reboot ). But only once!
File Transfer always works! The Nokia Multimedia Transfer also always works.
I definitely need advice of some of you, experts.
I'd love to hear from you!

Hi,
sorry, but the problem isn't solved yet. I tried different things but nothing helped:
I backuped and deleted the following Files:
/Library/Preferences/SystemConfiguration/Preferences.plist
/Library/Preferences/com.apple.Bluetooth.plist
/Users/benutzername/Library/Preferences/ByHost/com.apple.BluetoothHASH.plist
But it didn't help. In fact it made things worse. Therefore I restored the backuped files.
I deleted all bluetooth devices and installed just my new phone a bunch of times. - No change at all.
I used FSEventer to control the Filesystem Access. That leaded me only to the files mentioned above.
In the log-file:
/private/var/log/ppp.log
is the following error message logged:
Failed to open /dev/cu.Bluetooth-Modem: Resource busy
Up until now, I don't understand why this resource is busy.
I figured out, that the modem works using a USB-connection. That isn't a satisfying solution but it works for now.
Nevertheless I am still really interested in resolving the Bluetooth problem.

Lumia 510 Bluetooth problem

I think lumia 510 must have a basic feature like Bluetooth sharing
I read on Nokia support about Bluetooth share app but I don't find it on marketplace and one more thing I read on comments that through Bluetooth I don't send or receive data from Symbian or android phone so I want help about these problem

@hami7
Bluetooth Share is pre-installed in device firmware upon 510, at least it is upon my 710 running Windows Phone 7.8 which also received an update for this application today.
Is your 510 running firmware ending in .12460 or .12490 in settings > about > more information?
Happy to have helped forum with a Support Ratio = 42.5

Mini Bluetooth Problems - Dongle instead?

Given that the new Mini has old Mini Bluetooth problems (and no solution in sight from any Apple folks), anyone have luck or solutions for disabling the internal 'radio' and using an external BT Dongle (say, D-Link)? When I turn BT off, and plug the dongle in, nothing happens - even after a reboot.

Well, - I'm having the same problem as described in the first post. The N97 mini connects flawlessly with some PCs, headsets, and handsfree car systems.
I disagree with the purpose of remote SIM mode as before mentioned. Remote SIM access is to support the rSAP (remote SIM access profile) installed in some premium handsfree systems (like in my Skoda Superb) and basically lets the handsfree system 'steal' your SIM, including PIN etc. over BT for use with its own built in phone.
But in my new Mazda MX-5 I am having trouble to place calls with the handsfree car system. It is not a rSAP capable system and I have tried with and without rSAP in the N97 mini enabled, to no avail.
The N97 mini pairs fine and I can receive incoming calls. Also, I can place calls from the device itself, but when I try to place a call over the car's handsfree system it basically freezes for a few minutes before the car system throws an error. During these minutes I can see on the car display that it looses connection to the phone, albeit the N97 mini still shows connected state. Once these 1 or 2 minutes have passed, the phone shows disconnected, and then reconnects immediately. By experimenting a bit, I found that when I change the BT visibility, from not visible to visible or vice versa, during those minutes, the phone catches up with the number and dials.
And yes, my N97 mini is on the latest FW (12.0.110).
It's a pity that this problem is obviously already so old, that I have little hope Nokia is going to fix it. My old 6600i slide, and my wifes 6131 are working like a charm, unfortunately I need the N97 mini to work for other reasons ...
Despite I don't know if the N8 would work, it's not an option since it's not supported by PC Suite anymore, thus doesn't synchronize with Lotus Notes, which is what I need at work.
Any help would be greatly appreciated ... thanks

Nokia express music 5310..help me

i have nokia express music 5310 that my father bought in china.when he came back to malaysia,i can"t find the suitable memory card for the phone..
what should i do...
please help me...

What do you mean by you're not able to find a suitable memory card?
If your phone didn't come loaded with a memory card installed, buy one. AFAIK, 5310 supports microSD cards (not sure if it has support for microSDHC). A 2GB microSD card would work fine.
Or, do you mean to say that you cannot access the card?
Cheers,
DeepestBlue
5800 XpressMusic (Rock Stable) | N73 Music Edition (Never Say Die) | 1108 (Old and faithful)
If you find any post useful, click on the Green "Kudos" Button on the left to say Thank You...

Nokia express 5800 bluetooth problem

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