Nokia Lumia 1320 Desktop connectivity

Hello All,
I habe Problem with my phone while connecting with laptop

Any error message? We need that word for word. If simply nothing happens, how did you connect (Bluetooth and USB) and what did you expect in which app?

Similar Messages

Nokia Lumia 1320 Wifi error Could Not Connect To T...

Hi,
I'm having trouble with my phone connecting with my Wifi router model Netgear WNAP210 Router, when I type the password in it says either that it is unable to connect or sometimes that the password is incorrect!!
I have contacted Netgear and they suggested changing the router name to remove any underscore symbols "_", I did this today but still get this annoying message on the phone.
I've tried deleting found connections and starting from scratch and have also amended the router name (which shows correctly when scanning for Wifi on the Nokia). Now it's starting to get me really wound up....please please help?
Thanks,
Adam.
Solved!
Go to Solution.

Hi, AdamTh. Make sure that your phone's software and system apps are updated. You should see 'Lumia Cyan' under Settings> extras+info to confirm that you have the latest software update. For your system apps, go here: http://discussions.nokia.com/t5/Pool-of-Knowledge/Nokia-Windows-Phone-8-App-Updates/td-p/1640082. After checking that, you can visit this link: Nokia Lumia 1320 - Troubleshooter and try the workarounds listed. The link is intended for the US. Keep us posted. By the way, welcome to our forum.

Lumia 1320 - Data Connectivity Lapses

my Lumia 1320 usually connects to Mobile Data instantly when started, but sometimes it just won't connect.
With trial & error I found that when Wifi is ON, it just keeps on searching for Wifi so I have to always switch it off, also when not connecting, I have to activate flight mode & then de-activate again for mobile data to connect.
Still this doesn't always work, are there any other options to try?!!
Using Nokia Lumia 1320.
Also have Nokia E72 & Nokia N8.

Hi Stuportuguese,
As I know, this problem is not related to development issue. I would recommend you post new thread on community forum for effective response.
http://answers.microsoft.com/en-us/winphone.
Regards,
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place. Click HERE to participate
the survey.

Nokia Lumia 1320 data coonection problem!

since update to 8.1 i can't use data connection on phone, but internet sharing works.
so APN works
no problems with calls, wifi, just data connection on phone!
I do not want hard reset!!!
Nokia Lumia 1320
OS v.: 8.10.12393.890
firm.: 3058.50000.1424.0003
radio: 3.2.28072.7
montenegro t-mobile

Hi Stuportuguese,
As I know, this problem is not related to development issue. I would recommend you post new thread on community forum for effective response.
http://answers.microsoft.com/en-us/winphone.
Regards,
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place. Click HERE to participate
the survey.

Nokia lumia 1320 off and continuously vibrating.

I bought Nokia lumia 1320, 5 days back. On 3rd day when I took phone, I saw it was contineously vibrating. I tried to unlock but no responce. It keeps vibrating. That is like off and vibrating. I did a soft reset by pressing volume down and power button. It restarted and worked fine. After one day same problem again happened. I again soft reset it. Today also it happened. Is this a hardware problem or software ? Anybody else facing the issue ? Any solution ?

I contacted shop and they agreed to replace my mobile. But I think the issue was when I used IM+ and Skype and when I get messages. When we close thses apps and we get messages as push notifications. I think not all but some of these push notifications are causing the issue. I don't know if this is present with all windows os.

Nokia Lumia 1320 does not recognize media files properly

Hello
I have the following problem with my Nokia Lumia 1320:
media files (either music or video) are not recognized properly and therefore seen in "other" section of Storage.
There has been a discussion here a while ago here:
https://social.msdn.microsoft.com/Forums/en-US/042cc9fb-ea9e-444c-98f0-8c1d0930e326/sd-card-problem-with-my-nokia-lumia-1320-unable-to-use-it-properly?forum=winphoneosissues
But my problem is in fact that media files are not recognized even on the phone itself which is very surprising.
I have tried several ways to copy the files over:
- Win Explorer on Win XP
- Win Explorer on Win 8
- special app on Win 8
with the same result.
Moreover, sometimes the files are not read by the official Music app with the following odd errors:
- 80070002
- 80070003
Even more problems occur with the SD Card:
some files fail to be transferred there and disappear after the phone restart. I have tried the ways above to copy these files with no luck.
I have also tried both hard and soft phone reset, formatted SD Card via phone and PCs.
The problems described still persist.
Does anyone have ideas/ways to fix those problems?
The phone is really nice but it's pretty annoying to meet these problems.
Interestingly, my previous WPs (HTC 7 Trophy and HTC 8X) didn't have a half of the problems described above. Bad luck...
Details of my phone are:
- Nokia Lumia 1320
- OS: 8.10.12393.890
- Region Set: United Kingdom

We have moved our support forum for OS Consumer Support, i.e. almost any support of the Preview for Developer release that is not related to developing an application, to the Microsoft Community website here: http://answers.microsoft.com/en-us/winphone/forum/wpdp
Eric Fleck, Windows Store and Windows Phone Developer Support. If you would like to provide feedback or suggestions for future improvements to the Windows Phone SDK please go to http://wpdev.uservoice.com/ where you can post your suggestions and/or cast
your votes for existing suggestions.

Nokia Lumia 1320 RM-994 Headset Issue

Hi Support ,
I recently brought new Nokia Lumia 1320 and i am disappointed with the Earphones got in the box it is WH-108 which has no button and no chance of call answering and no Music track changing .
I also have WH-208 Headset which i got for Nokia Lumia 1520 , Trying on My Lumia 1320 and no Luck .
Is their any alternate Wired headset supports to Nokia Lumia 1320 ?.
Kindly suggest me for purchasing to fill my regular use of my Lumia 1320 on calls & Music.
Thanks
Santosh gadale

Hi, Santosh_Gadale. Why not try Nokia Purity Stereo Headset (WH-920)?
http://www.nokia.com/global/products/accessory/wh-920/#1985078
Hope this helps.

Nokia Lumia 1320 random restarts after Denim updat...

Dear Microsoft / Nokia,
I am writing this forum post because my nokia lumia 1320 is suffering some problems. Since the update, the phone is restarting itselve randomly.Today, the phone restarted itselve 3 times already, which was the provocation to send you this message.
I think it is a problem resulting from the recent Lumia denim update, before the lumia was significantly more stable.
The phone was factory resetted after the lumia denim update (1 week ago), and today i also performed a soft reset, without any results. (still random restarts).
Furthermore i noticed that sometimes the phone is unresponsive when i push the powerbutton, to unlock the phone.
My phone is on 8.10.14219.341, firmware: 3058.50000.1424.0001 (it is the Country variant from the Netherlands).
Hopefully there is a way to fix this problem,
Thank you in advance,
Wouter van Buul
Ps. I am not sure if this is the right place to report bugs?!

This is a user to user forum where we try to help each other, so reporting bugs is not the purpose of this community, that should be done direct to your local Microsoft Mobile support. However your problem is not a bug, just a technical issue with your handset and we can try to help.
Have you checked that all your system apps are up to date after the Denim update ? The easiest way to do that is from settings > applications > store > check for updates. If everything is up to date, I would do the following troubleshooting if I had this problem:
1.Remove the microSD memory card temporarily and monitor whether the reboots continue
2. Get a new replacement SIM from your network
3. If none of the above works, the next step would be a hard reset (settings > about > reset my phone), but since you say you have already done it, you can try a complete full reinstall of your firmware using the Software Recovery Tool. Please note this will completely wipe you phone, so a backup is highly recommended.

Nokia Lumia 630 phone connection with USB cable an...

Kindly be advised that I have been able to easily connect my Nokia E6 in the past to my Lenovo Thinkpad T530 running Windows 7 (64 bit) via Nokia Suite and Windows Explorer by both Bluetooth and the USB cable and was able to see the D and E drives (e.g. mass storage and phone memory) of such Nokia phones.
Since I connected my new Nokia Lumia 630 to the same notebook computer, the bluetooth phone appear under Bluetooth devices and music and sound can be relayed between the computer and the phone, however, no files structures are being displayed under such phone connection in Windows Explorer during a Bluetooth connection. During a USB Cable connection at least the documents and photos folders appear in Windows Explorer but nothing else on the D or E drives are displayed.
Even the Zune (the Nokia PC Suite replacement) does not want to even connect with the phone device from the notebook!
Kindly advise why I am unable to access the Nokia Lumia 630's full mass store and phone memory via BlueTooth or USB Cable from my Lenovo Thinkpad T530 running Windows 7 (64 bit) ?

Jonkie wrote:
Zune […] does not want to even connect with the phone device […]
Zune was targeted towards Windows Phone 7. It got replaced by the Windows Phone app for desktop – which does not give any more feature than you have already.
Jonkie wrote:
no files structures are being displayed under such phone connection in Windows Explorer during a Bluetooth connection.
Windows Phone 8.1 does not support the Bluetooth profile OBEX File Transfer (FTP) as Symbian did, yet. Because this is a feature request, there you go …
Jonkie wrote:
D or E drives are [not] displayed.
What files are missing, what do you expect exactly? Then, I look-up the corresponding feature request.

Problem with display of nokia lumia 1320

My lumia 1320 display has broken,,but the phone is still 100 percentage functional ,,,but there seems to be a lot of cracks on the display...so...what should i do???
should i replace display or digitizer or front glass screen lense cover...please help

Hi, as this is the official discussion forum, we cannot discuss warranty voiding actions such as self repair.
What I would suggest anyway, is that you bring it to a Nokia care point to have it repaired. It will cost you, but you get it professionally done.
Good luck!

NOKIA LUMIA 1320: Thai ROM no 4G

Hi there,
Just a quick one, I bought a Lumia 1320 on ebay and somehow found out that the phone has a Thai ROM, which in itself it's not a problem but I'm just wondering if, being in the UK, this can impact the phone usage.
And eventhough I have a 4G SIM / contract, the phone doesn't offer me the option to go 4G
Is there any point in installing a UK ROM?
If so, how do I do it?
Thanks.
Solved!
Go to Solution.

johnwinchester wrote:
IMO, this whole idea of disabling 4G on certain devices is stupid.
When i purchase an operator unlocked phone, I should be able to use it with any operator anywhere in the world.
Disabling the 4G option in "max connection speed", is not doing any good is it?
What damage could it cause anyway.
If the country/ network operator doesn't provide 4G, and yet the user stupidly selects 4G in max connection speed, the phone would simply fall back to 3G (or even 2G)
But the converse is not true. If the user moves to a country which has 4G, he cannot select 3G as max speed and expect the phone to automatically jump to 4G.
I say, if the hardware is capable of doing something, then you should give it to the user.
This is classic Windows. It does the same on the computer too!
The Windows 8.1, and the Windows 8.1 Pro, are the same operating systems.
Depending on the product key used, features are locked in the standard version
The actual explanation for this, not the pub-argument version, is the following:
When using a 4G/LTE enabled phone in countries where 4G/LTE networks are not yet deployed or still under construction, there may be issues with calls, SMS, or data connection. In worst cases the phone SIM may be rejected by the network.
In line with this, when a Lumia is purchased in a country where 4G/LTE network is not yet enabled by the operator, the devices are be shipped pre-configured to 3G network connectivity to avoid these problems.
If 4G/LTE networks become available later, it is possible to enable the capability with an over-the-air software update. However, unfortunately there is no information on when this particular over the air software update may become available for a specific device.

Nokia Lumia 1320 & Hyundai Tucson HiFi

Can someone please help me with the following problem?
Lumia 1320 pairs with vehicle apparently with no problem. Calls attempted from the phone book in the car's hifi system will not connect. If a call is initiated directly from the phone then everything works correctly with all sound coming though the hifi unit. I have been into the Bluetooth settings in the phone using the "advanced" button to use the "connect in a different way to use speech with bluetooth in my car" option, this did enable one call to be placed through the hifi unit, but the unit has reverted to as described above.
My local Hyundai dealership has shed no light on the matter and the reseller of the phone has not been much help either.

The CAR probably uses or is set to use SAP which is not supported by Windows Phone. SAP will basically tie in the phone SIM to the cellular in the car itself. You need to use PBAP for the car to read and use the phone phonebook, then use the car controls to dial using the phone and have it stream the audio back and forth to/from the car.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Nokia Lumia 610 3G connection

i bought a brand new nokia lumia 610,but its connection to internet is by chance despite 3G net work availability.the Nokia C5 003 i owned connects in a split of a second to internet with google.i thought i would enjoy browsing with this new gadget .please help me benefit from my favourite brand `NOKIA`. may be by changing this slow and non connecting `bing search engine`here in my 610.
Moderator's note: We have edited your post. A more appropriate subject was provided.

In my opinion it is always worth trying a new sim to see if that helps, especially if you have been using the same sim for a few years.

Nokia Lumia 920 - Not connecting on MAC OSX 10.6.8

Hello everybody,
I have this problem that alot of people are encounting but it seems having no solutions yet.
I bought my Nokia Lumia 920 a couple days ago, made all the updates alvaible but still I can't connect my phone to my MacBook Pro.
The funny part is that my dropbox application on my mac detect my phone and tries to import my pictures where neither iTunes or Finder are able to recognize my Nokia.
The all support we got is to download a app which is not working for the OSX 10.6.8 and they seem to force us to upgrade to the 10.7 OSX.
It is my right, as a consummer, to choose to OS I want for my laptop and it is to both Windows and Nokia to make their devices compatible to their customers computers.
So here is my call to all Nokia and Windows developpers: Do not ignore us, there is a problem and the first step in order to solve it is to recognize this problem.
The least you can do is to tell us that you are currently working on it because I feel all alone in the dark but I am pretty sure I am not alone and you might loose some clients that are delighted with your phone but really "**bleep**" off the way that they are treated in the process of solving this important problem.
Thank you for your time and comprehension,
I am looking forward some advices from any developpers.
JyCey

I have to raise a different view point. Many users of macs are ordinary, non-techie people, who simply want a machine to do basic things. I know people with very old macs, and they are happily using them for simple purposes. I have 10.6.8, and any upgrade would cost me some money to upgrade parallels. Macs can run for years, and I believe that it is important for equipment to be able to be used for long periods of time, if the user wishes. Also, earlier OS are very commonly unsed in coutries where money and internet is not as available as to many of us.
I also use a mac with XP as I need a small install base for only one PC based software that I occasionally use.
As a developer, I would expect them to look at the actual installed back of OS, and realise that some simple functionality should be backward to existing users. The ability for a phone to connect to earlier OS is something which I did not even think about - I thought it would be automatic. Its also not that difficult to develop.
The forums are awash with frustrated new pruchasers of Lumia phones, suddenly realising that their expected functionality with PC Suite, etc has now gone. Many of those people are very frustrated, and they will pass on their frustrations to others, and sales will be affected.
I have been a Nokia user now for about six years, and I have watched the same frustrations of users, requesting Nolia to develop expected connection, integration, and sync software that other phone manufacturers seem to be able to do. Finally, a reasonable PC Suite version is now developed, but not compatible with Lumia?? Do we have to go through the whole waiting thing again? Why cannot Nokia look at this not as a software problem, but an expected functionality feature.

Nokia lumia 1320 Rs.1500 gift voucer

I have downloaded and installed the Nokia gift voucher app, code is generated, but I cannot find "Microsoft gift card" option under Wallet.
Solved!
Go to Solution.

sherdil91 wrote:
go to your Microsoft account> accounts.live.com> payment options> select redeem code> and use the code to redeem Microsoft gift card of 1500INR. This money will expire in 10th months as it says for me. And use the same account you use on your phone.
This 1500$ balance then shows in wallet on phone.
Nope, it still does not work. I tried your suggestion and I got the following reply:
You currently have Rs 0.00 INR in your Microsoft account with Rs 0.00 INR expiring within 30 days.
I have sent the following email to the Nokia Customer Care centre in India:
I purchased the Lumia 1320 here in India on June 17 and then I downloaded the gift voucher app, which gave me a code to be copied into the wallet. Having done so, I went to the Wallet and it shows:
Microsoft Account
Balance: Rs 0.00
The phone was restarted but this balance is still Rs 0.00. What could be the problem? I reported this to the Nokia Customer Care on 23 June and I was assured that the problem would be resolved within five days.
After five days, I called up the Nokia Customer Care once again and I was assured this time that my problem had been escalated and that, I would expect a resolution to my problem within 24 hours.
Till now, (June 30), there has been no response from Nokia Customer Care.
Why is the Rs 1500 gift voucher being denied to me on my mew Lumia 1320? Please resolve my problem immediately.
Thanks.

Nokia Lumia 1320 Desktop connectivity

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