Nokia lumia 1320 mix radio issue

I am not able to download songs from mixradio
Can you plss help me

hi mate, have u checked that you have a stable and reliable internet connection, and that you are up to date with the latest version of MixRadio? also check that it is available in your region and that you are up to date with the latest firmware version for your device, along with the latest Nokia system app updates from the Store.

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Lumia 720: Mix Radio revised the Nokia Music 1 yea...

I have a Lumia 720 which lost its Nokia Music free subscription of 1 year in 6 months.
IMEI No: XXXXXXXXXXXXXXX
Contact No: XXXXXXXXXX
I would like to know the reason behind revising and free music download subscription to 6 months without any notice. When the phone was bought, free subscription was given for an year.
Moderator's Note: Personal information provided were edited out. Please do not publish any unique serial number/contact information in a public forum.

Dear Nokia, please confirm "Lumia 720: Mix Radio revised the Nokia Music 1 year free subscription to 6 month" is this quoted is true? Please Revert. My phone is just 6monts old. Now I am getting pop up "Activation Problem : .....see attachemnt" Its very disappointing and shocking that one of the encouraging features in Lumia720 (Nokia Mix Radio) suddenly stops working instead of providing service for 1 Year. Initially this sudden seizure spoiled our mental peace, forcing us to try re-installation and discussions until I read some comment in Support page. We never expect such from Nokia/Windows, at least we would have given an intimation!! A reply most appreciated. Best Regards, D_Navada

Nokia Lumia 1320 RM-994 Headset Issue

Hi Support ,
I recently brought new Nokia Lumia 1320 and i am disappointed with the Earphones got in the box it is WH-108 which has no button and no chance of call answering and no Music track changing .
I also have WH-208 Headset which i got for Nokia Lumia 1520 , Trying on My Lumia 1320 and no Luck .
Is their any alternate Wired headset supports to Nokia Lumia 1320 ?.
Kindly suggest me for purchasing to fill my regular use of my Lumia 1320 on calls & Music.
Thanks
Santosh gadale

Hi, Santosh_Gadale. Why not try Nokia Purity Stereo Headset (WH-920)?
http://www.nokia.com/global/products/accessory/wh-920/#1985078
Hope this helps.

Nokia Lumia 1320 data coonection problem!

since update to 8.1 i can't use data connection on phone, but internet sharing works.
so APN works
no problems with calls, wifi, just data connection on phone!
I do not want hard reset!!!
Nokia Lumia 1320
OS v.: 8.10.12393.890
firm.: 3058.50000.1424.0003
radio: 3.2.28072.7
montenegro t-mobile

Hi Stuportuguese,
As I know, this problem is not related to development issue. I would recommend you post new thread on community forum for effective response.
http://answers.microsoft.com/en-us/winphone.
Regards,
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place. Click HERE to participate
the survey.

Nokia lumia 1320 off and continuously vibrating.

I bought Nokia lumia 1320, 5 days back. On 3rd day when I took phone, I saw it was contineously vibrating. I tried to unlock but no responce. It keeps vibrating. That is like off and vibrating. I did a soft reset by pressing volume down and power button. It restarted and worked fine. After one day same problem again happened. I again soft reset it. Today also it happened. Is this a hardware problem or software ? Anybody else facing the issue ? Any solution ?

I contacted shop and they agreed to replace my mobile. But I think the issue was when I used IM+ and Skype and when I get messages. When we close thses apps and we get messages as push notifications. I think not all but some of these push notifications are causing the issue. I don't know if this is present with all windows os.

Nokia Lumie 1320 - Micro SD issues

I have been battling for weeks now to get my Nokia Lumia 1320 to see an SD card, and also to see anything I put on the card.
My camera won't save to SD even if this option is selected and if I put MP3 music on the sd card, the phone does not see it. I have tried everything I can think or, reformat on PC, reformat within the phone, 4-5 sd cards, and restarting the phone after putting the card in. Everything except a factory reset which I am loath to do.
Can anyone help with this? I am keen to expand the storage on the phone, which apart from this issue is excellent!

Hi, hercules038. Have your wife tried to format the memory card? Is she getting any error message? She may try the suggested steps provided on this link: http://www.microsoft.com/en-ph/mobile/support/faq/?action=singleTopic&topic=FA141381. Note that the website is intended for Philippines, but you can still use the troubleshooting steps provided.
We'll wait for your reply.

Nokia Lumia 1320 random restarts after Denim updat...

Dear Microsoft / Nokia,
I am writing this forum post because my nokia lumia 1320 is suffering some problems. Since the update, the phone is restarting itselve randomly.Today, the phone restarted itselve 3 times already, which was the provocation to send you this message.
I think it is a problem resulting from the recent Lumia denim update, before the lumia was significantly more stable.
The phone was factory resetted after the lumia denim update (1 week ago), and today i also performed a soft reset, without any results. (still random restarts).
Furthermore i noticed that sometimes the phone is unresponsive when i push the powerbutton, to unlock the phone.
My phone is on 8.10.14219.341, firmware: 3058.50000.1424.0001 (it is the Country variant from the Netherlands).
Hopefully there is a way to fix this problem,
Thank you in advance,
Wouter van Buul
Ps. I am not sure if this is the right place to report bugs?!

This is a user to user forum where we try to help each other, so reporting bugs is not the purpose of this community, that should be done direct to your local Microsoft Mobile support. However your problem is not a bug, just a technical issue with your handset and we can try to help.
Have you checked that all your system apps are up to date after the Denim update ? The easiest way to do that is from settings > applications > store > check for updates. If everything is up to date, I would do the following troubleshooting if I had this problem:
1.Remove the microSD memory card temporarily and monitor whether the reboots continue
2. Get a new replacement SIM from your network
3. If none of the above works, the next step would be a hard reset (settings > about > reset my phone), but since you say you have already done it, you can try a complete full reinstall of your firmware using the Software Recovery Tool. Please note this will completely wipe you phone, so a backup is highly recommended.

Nokia Lumia 1320 does not recognize media files properly

Hello
I have the following problem with my Nokia Lumia 1320:
media files (either music or video) are not recognized properly and therefore seen in "other" section of Storage.
There has been a discussion here a while ago here:
https://social.msdn.microsoft.com/Forums/en-US/042cc9fb-ea9e-444c-98f0-8c1d0930e326/sd-card-problem-with-my-nokia-lumia-1320-unable-to-use-it-properly?forum=winphoneosissues
But my problem is in fact that media files are not recognized even on the phone itself which is very surprising.
I have tried several ways to copy the files over:
- Win Explorer on Win XP
- Win Explorer on Win 8
- special app on Win 8
with the same result.
Moreover, sometimes the files are not read by the official Music app with the following odd errors:
- 80070002
- 80070003
Even more problems occur with the SD Card:
some files fail to be transferred there and disappear after the phone restart. I have tried the ways above to copy these files with no luck.
I have also tried both hard and soft phone reset, formatted SD Card via phone and PCs.
The problems described still persist.
Does anyone have ideas/ways to fix those problems?
The phone is really nice but it's pretty annoying to meet these problems.
Interestingly, my previous WPs (HTC 7 Trophy and HTC 8X) didn't have a half of the problems described above. Bad luck...
Details of my phone are:
- Nokia Lumia 1320
- OS: 8.10.12393.890
- Region Set: United Kingdom

We have moved our support forum for OS Consumer Support, i.e. almost any support of the Preview for Developer release that is not related to developing an application, to the Microsoft Community website here: http://answers.microsoft.com/en-us/winphone/forum/wpdp
Eric Fleck, Windows Store and Windows Phone Developer Support. If you would like to provide feedback or suggestions for future improvements to the Windows Phone SDK please go to http://wpdev.uservoice.com/ where you can post your suggestions and/or cast
your votes for existing suggestions.

Nokia Lumia 1320 Wifi error Could Not Connect To T...

Hi,
I'm having trouble with my phone connecting with my Wifi router model Netgear WNAP210 Router, when I type the password in it says either that it is unable to connect or sometimes that the password is incorrect!!
I have contacted Netgear and they suggested changing the router name to remove any underscore symbols "_", I did this today but still get this annoying message on the phone.
I've tried deleting found connections and starting from scratch and have also amended the router name (which shows correctly when scanning for Wifi on the Nokia). Now it's starting to get me really wound up....please please help?
Thanks,
Adam.
Solved!
Go to Solution.

Hi, AdamTh. Make sure that your phone's software and system apps are updated. You should see 'Lumia Cyan' under Settings> extras+info to confirm that you have the latest software update. For your system apps, go here: http://discussions.nokia.com/t5/Pool-of-Knowledge/Nokia-Windows-Phone-8-App-Updates/td-p/1640082. After checking that, you can visit this link: Nokia Lumia 1320 - Troubleshooter and try the workarounds listed. The link is intended for the US. Keep us posted. By the way, welcome to our forum.

Lumia 1320 - Ram memory issues

Hi,
I have recently purchased a Lumia 1320 and I have noticed that I cannot download any app or game from the store that requires 1GB Ram. It says that my phone does not meet the minimum requirements. However as far as I know the Lumia 1320 has 1GB Ram memory. But according to insider app my phone only has 365mb of ram. I already tried a hard reset and I also tried with the Nokia Software Recover tool. After that I tried with installing all updates until the WP8.1 dev preview and the issue is still happening. See below the screenshots.
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Hi,
I tried and it shows that my phone has 512Mb ram.
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Problem with display of nokia lumia 1320

My lumia 1320 display has broken,,but the phone is still 100 percentage functional ,,,but there seems to be a lot of cracks on the display...so...what should i do???
should i replace display or digitizer or front glass screen lense cover...please help

Hi, as this is the official discussion forum, we cannot discuss warranty voiding actions such as self repair.
What I would suggest anyway, is that you bring it to a Nokia care point to have it repaired. It will cost you, but you get it professionally done.
Good luck!

Nokia Lumia 900 Front camera issues

Hi Moderator,
I bought the new Nokia Lumia 900 few days back and today for the first time when I tried using the front camera on one of my video calls it just froze. Thinking that it is software(skype, tango) problem I tried to open regular camera but the front camera wouldnt come up. I called At&t technical support he advised me to switch off the phone, remove sim, re-insert the sim and turn it on. It worked(thought I still dont understand the realtion between sim and camera). But after some time the camera again hung up on me. This time I switched my phone off for 5 minutes and then turned it on it worked. And I cannot do the whole process again and again all day. Is that a known issue or defect in my phone.

I also have a new Lumia 900 with skype installed. I am finding that the experience on wifi is still not as smooth as Facetime on an iPhone. I am also finding that after I use it a second time (my call hung up in the middle), suddenly my front camera will not work correctly anymore. It is showing the image as though it has some kind of a filter applied and there does not appear to be a way to turn or reset this filter. Switching to the front view worked fine. Audio continued to work fine and my phone did not lock up, other then possibly internet delays. I got the front camera to work again by powering down. I think there might still be software issues.

NOKIA LUMIA 1320: Thai ROM no 4G

Hi there,
Just a quick one, I bought a Lumia 1320 on ebay and somehow found out that the phone has a Thai ROM, which in itself it's not a problem but I'm just wondering if, being in the UK, this can impact the phone usage.
And eventhough I have a 4G SIM / contract, the phone doesn't offer me the option to go 4G
Is there any point in installing a UK ROM?
If so, how do I do it?
Thanks.
Solved!
Go to Solution.

johnwinchester wrote:
IMO, this whole idea of disabling 4G on certain devices is stupid.
When i purchase an operator unlocked phone, I should be able to use it with any operator anywhere in the world.
Disabling the 4G option in "max connection speed", is not doing any good is it?
What damage could it cause anyway.
If the country/ network operator doesn't provide 4G, and yet the user stupidly selects 4G in max connection speed, the phone would simply fall back to 3G (or even 2G)
But the converse is not true. If the user moves to a country which has 4G, he cannot select 3G as max speed and expect the phone to automatically jump to 4G.
I say, if the hardware is capable of doing something, then you should give it to the user.
This is classic Windows. It does the same on the computer too!
The Windows 8.1, and the Windows 8.1 Pro, are the same operating systems.
Depending on the product key used, features are locked in the standard version
The actual explanation for this, not the pub-argument version, is the following:
When using a 4G/LTE enabled phone in countries where 4G/LTE networks are not yet deployed or still under construction, there may be issues with calls, SMS, or data connection. In worst cases the phone SIM may be rejected by the network.
In line with this, when a Lumia is purchased in a country where 4G/LTE network is not yet enabled by the operator, the devices are be shipped pre-configured to 3G network connectivity to avoid these problems.
If 4G/LTE networks become available later, it is possible to enable the capability with an over-the-air software update. However, unfortunately there is no information on when this particular over the air software update may become available for a specific device.

Nokia Lumia 520 FM Radio

Dear moderate or administration of Nokia discussion I have Nokia Lumia 520 my country region is middle east Pakistan I have updated my phone as phone updater search toward Amber update right now I have got all features as Nokia described in their update listed.... But there is problem in my FM which is shown in music&video hub I just tap to open my fm but not playing an of fm frequency,,,,,, which up to 87' to 108

hi mate, have you checked your earphones work on other devices with FM radio? also check you are up to date with the altest nokia system app updates from the Store and try performing a soft reset.

Nokia Lumia 920 loads of issues after Denim update...

Everything functions well, but after updating it to Lumia Denim + Windows Phone 8.1 Update 1 I first got some weird installing issues, then it started randomly crashing, then it worked fine again, of-course it won't back-up as usual (so no hard-resseting for me), and the live folders seem buggy for no reason at all, but for some reason whenever I attempt to create a live folder it takes me 5 minutes and it won't ''accept it''.
Also for some reason there is no ''Hey Cortana'' or maybe this simply isn't for the Nokia Lumia 920.
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Hi, TulaTheQuang. You may try checking if there is any update on the phone system apps by going to Store >... > settings > check for updates and see if these will fix the problem. If not, try rebooting your phone by holding the volume down and power keys at the same time for 10-15 seconds, release and the phone will restart. After this operation, you may need to set the date and time on the phone. Let us know what will be the outcome. For the availability of Hey Cortana, you may refer to this link: Will I get “Hey Cortana” voice activation after Lumia Denim update?. Link is applicable regardless of your region.
Regarding your concern about the calendar, gilesrm74. The feature is currently unsupported on the device, but you may post your concern on this link: windowsphone.uservoice.com as a feature suggestion. And for the availability of Cortana, you may check this link: Full of features: Lumia Denim Update.

Nokia lumia 1320 mix radio issue

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