Nokia Lumia 1520 Black Factory Unlocked RM-937 4G/...

Hello!
I bought this phone by amazon to use in Peru (southamerica). I tried to setup in 4g but the option doesn't appear.
Movistar (my carrier) is already providing 4g LTE service. (I have the correct plan and sim card), (I used that service with an iphone 5s unlocked, bought in USA too). So i want to know the solution for this issue.
Thanks
Arturo Saenz.

What model is it? go to Settings > extas+info > more info and check under manufacturers name.
As shown clearly HERE or HERE the Global variant does not support the 1700MHz band used in Peru. As this information is available to anyone and easily found it would appear you did not check before you bought.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Similar Messages

Weird Issue Nokia Lumia 1520 - Black Colour Spot i...

Is anyone else also having an issue where you see a black colour spot on your screen in mobile network settings?
if you go Settings > Mobile Network > and click Data Connection, I see black mark here when the dropdown list opens.
It happens randomly
I have attached screenshots for you to see.
P.S first time i noticed this was I didnt have any apps installed , it was first few days into using the phone.
Attachments:
wp_ss_20140103_0002.jpg ‏118 KB
wp_ss_20140114_0001.jpg ‏125 KB

Hi hkkaplan,
Did something happen on the phone prior this? Did you change anything on the phone?

Nokia Lumia 1520 - Screen Brightness Problem

I have two Nokia Lumia 1520.
Both of them have the same problem. I will explain the problem to you in detail and before that let me assure you I am a Windows Phone long time user , have been part of the development , developed several apps for the platform and I have used Lumia 800 , 720 , 920 , 925 and now 1520. So I am well aware of all the settings , sunlight readability , automatic brightness etc. This problem is not due to any of these , I can assure you
Now the problem ,
I set the automatic brightness option OFF
I move the brightness to HIGH
Then I lock the phone
When I unlock the phone , the brightness drops by 10% suddenly without any intervention
This problem happens sometime. Some days I see this problem , some days I don't and there are few days where I see this problem very heavily.
I purchased another 1520 and it has the same problem. I am very sure , from my experience that this is a firm ware issue. This is NOT a hardware problem , but a serious problem from your software end. It is prudent that Nokia recognizes this problem and finds a solution to this. Interestingly , I am not the only one who is facing this problem , the whole globe is facing the same problem and for such a pricey phone , this is a frustrating experience - very frustrating. I am sending some links , which will show the problems users are facing:
http://forums.wpcentral.com/nokia-lumia-1520/255608-lumia-1520-screen-brightness-dimming-unwantedly-...
http://forums.wpcentral.com/nokia-lumia-1520/251303-screen-dimming.html
http://forums.wpcentral.com/nokia-lumia-1520/252501-screen-brightness-fluctuates-purpose-bug.html
http://forums.wpcentral.com/nokia-lumia-1520/255508-lumia-1520-screen-brightness-problem.html
The phone is rock solid and amazing except this irritating problem.
I have only few days within which I can request a exchange from the merchant. So if any Nokia official can confirm that a software fix is on the way , it would be super helpful
Nokia , please help !
Moderator's note: We have removed the IMEI numbers. Posting of personal information is not allowed in this forum for security purposes.

I have Nokia Lumia 1520 Black.
I have also been facing the same problem with screen brightness.
The problem occurs only when the Brightness is in Automatic mode.
--> When the Brightness is set to Automatic mode & take out from dark location to bright location the display turns out to weird grey color.
--> And then if the brightness is set to low, medium or high display comes to normal.
Is this issue related to the hardware or software.
If it is related to the Software will you be able to fix it ? or else How about the replacing with the new one ?
Awaiting for the response.
nonnin8 wrote:
Same here i have white 1520
I have another problem with the screen, when it wakes up or i get a call the colours are off grey colour are very light grey and after few moments it turns to normal.
I am using WP 8.1

My Nokia Lumia 1520 has a plethora of issues

This is mainly about my Nokia Lumia 1520, but also some other Nokia Lumia phones.
After I inherited my Nokia Lumia 1520 I had to wait a few weeks before I could install Windows Phone 8.1 (Blue) + Nokia Lumia Cyan on it, after doing so I signed in with my Microsoft-account (as it was of a deceased family member before, and I was using his Microsoft-account, so I had to factory reset it), after resetting it I noticed a plethora of issues that weren't present in Windows Phone 8, no offence to anyone at Microsoft, but Windows Phone 8 had absolutely 0 bugs I ever experienced, no crashes, no oddities, ever since the new operating system was released all my phones as well as my ex-girlfriend's and my girlfriend's phones have been experiencing issues, but none more than my Nokia Lumia 1520, here is a summation of each phone. Note that I am a huge Windows Phone fanboy, so I have purchased several devices for multiple people, and I'll write what they've told me down here too. Note that most are either Nokia Lumia or Microsoft Lumia, but one is by the Cantonese manufacturer, Huawei so I don't know if that will be considered (ir)relevant by the moderators.
Nokia Lumia 1520:
* Sometimes the touch-screen randomly doesn't respond (which is really annoying while playing Age of Empires: Castle Siege where I lost the chance to get several British banners due to this error), this recovers sometimes by going stand-by, but this alternates and seems completely random when the screen gets responsive again, and when not.
* It randomly starts pressing physical buttons, and when I try to press them it's not recognized by the phone, and there is no way to turn my phone off or even put it in stand-by while it's doing this.
* There is no back-up for settings and app data, it did this before but for some reason it does notify me that I haven't backed up in a while and any attempt to back it up is met with countless of errors, before my phone backs up my data again I don't want to factory reset it because I don't want important data to get lost, so please help me fix this.
* It sometimes starts crashing random applications with provocation.
* Sometimes it won't charge.
* It crashes randomly while playing videos on Google YouTube and other websites.
* It can't download Lumia Help + Tips.
* Sometimes the screen goes all black, and the camera stops to work, but here is the odd part, whenever I click on the back-button and hold it it shows me the ''open'' applications, but they all remain black.
* Half of the time when I take pictures with it there is a 3 second delay, and most of the time those pictures aren't saved, so I only use it to take screenshots, and maybe 1 in every 10 screenshot is actually saved.
* It won't show the profile pictures of my Microsoft Skype-contacts.
* The calendar doesn't work on the lock-screen, and shows me the wrong information all the time.'
* Cortana randomly starts in the middle of other things.
* Internet Explorer Mobile randomly crashes and closes the tab I'm on at that moment.
* Internet Explorer Mobile randomly opens tabs I didn't ask for.
Nokia Lumia 920:
* The phone sometimes won't restart after going completely off unless one would hard reset it.
* There is no back-up for settings and app data, it did this before but for some reason it does notify me that I haven't backed up in a while and any attempt to back it up is met with countless of errors, before my phone backs up my data again I don't want to factory reset it because I don't want important data to get lost, so please help me fix this. (note for my Nokia Lumia 920 this happened after I returned from Hanoi, the issue has been constant on my Nokia Lumia 1520 even while it was in Europe)
* Microsoft Skype crashes when I want to upload a picture or drawing (unique to this specific phone, it works seamless on all the other devices).
* Microsoft Cortana often notifies me about news, but can't fetch anything when I click on the message in the Action Centre.
* It can't download Lumia Help + Tips.
* On some (Vietnamese) Wi-Fi connections it can't update nor download several applications regardless of size (for example an Angry Birds game called Angry Birds Go! that is nearly 1 G.B. nor an 8 M.B. N.O.R.A.D. Santa Tracker).
* When there is a flippable protective case around it the cellular network will crash, and can only be restored after rebooting it, before I got S.I.M. errors on it nearly 5 times a day, each time it required me to restart my phone.
* It permanently shows 2 unread mails in Microsoft Outlook and 8 in Google Mail for no reason, I have 0 mails in Yahoo! Mail but it does tell me that I have ''unread'' ones in several (NON-EXISTING) folders.
* The Calendar doesn't appear on the lock-screen, and if it does it's either several weeks too late, or shows me messages for months about things that happened last year.
* Sometimes one ear-plug goes without sound, rather than being a hardware problem it gets fixed by rebooting the phone.
* Sometimes I can't copy or paste anything.
* Internet Explorer Mobile often doesn't recognize images I want to save, while somehow it does recognize those same images either the day before and/or the next time.
Nokia Lumia 520:
* The phone sometimes won't restart after going completely off unless one would hard reset it.
* It doesn't recognize the Micro-S.D. card it did before (it worked while on Lumia Cyan).
* It can't download Lumia Help + Tips.
* It sometimes won't charge.
Nokia Lumia 530 Dual S.I.M.:
* After inserting a Micro-S.D. card it can't download in-app videos (Microsoft Skype) or voice messages (WhatsApp-Messenger) or even links (Facebook Messenger).
* It can't download Lumia Help + Tips.
* Sometimes it doesn't recognize the 2nd S.I.M. Card.
* Like before, the Calendar doesn't function on the lock-screen.
Microsoft Lumia 353:
* Touch related issues similar to the Nokia Lumia 1520 as expressed above.
Huawei Ascend W1:
* The phone will detect low storage even when there is lots of free space.
Unrelated to these phones, but still ''Nokia'' hardware is the Nokia charger that comes with Nokia Lumia phones for some reason doesn't work, I mean like ever, and Microsoft forces me to buy new chargers, plus I still use the charger I had on my old H.T.C. Windows Phone for my Nokia Lumia 920. All the above phones have many more issues, but I just simply can't remember them right now.

Confirm that Date / Time settings are correct.

Nokia Lumia 1520 Issue

Hi , I had issues with my new nokia lumia 1520 and the issues are as follows: 1)Touch and display problem and screen flickering and doesnt let me use any app on the phone and even if im trying to unlock my phone, it inputs its own password and locks the phone again. 2)Apps not functions as if i click one app another app opens 3)Phone hangs 4)Phone gets heated up rapidly with usage of camera 5)Music volume control issue as with full volume, the phone is still not loud enough at times 6)Paint behind the phone is pealing off and Customer care people (Marathalli Nokia Care) took the phone and finally says that my screen guard is causing all these issue. whereas i was using this phone for 1.5 month without issues untill i updated it to latest firmware 1028.3562.1402.0001. please provide your views as to what can be done next as this phone is just 1.5month old and I have spent a lot on this phone?

Remove the screen guard and take it back to Nokia Care, so they will not have a stupid excuse to refuse repair.

Nokia Lumia 1520 Overheating & Battery Drain after...

Hello,
I've been experiencing an intermintent problem with my Nokia Lumia 1520 (AT&T, 16GB model) where my phone overheats and the battery drains. The problem started after I upgraded to Windows Phone 8.1 and Lumia Cyan. As of now I haven't figured out a good step by step method to reproduce the problem on demand however I have noted that when this problem occurs and I wake the phone and unlock it the Start screen shows a never ending or unusually long "Loading" message and my phone will overheat and drain the battery. So far the only way to mitigate the problem is by shutting it down manually or performing a "soft" reboot of the phone. Afterwards the problem gets resolved and the phone resumes normal operations after rebooting with the phone returning to a normal temperature and battery drain rate that is consistent with the use it is being given.
Given that I don't know anyone else carrying a Lumia 1520 has anyone seen something similar to the problem I am describing on this post with their Lumia 1520 unit after updating to Windows Phone 8.1?
So far the only big resolution step I've taken is to perform a complete phone reset and not recovering the phone from my back ups, effectively making it a "new" phone in terms of settings and software conditions.
My theory for this problem is that it is software driven as an overheated phone and a stuck "Loading" message instead of the Start screen after unlocking the phone indicates that a software process (either OS or separate Application) may be behind the issue.
Thanks for any assistance on this matter!
Michael
Nokia Lumia 1520 | Windows Phone 8.1 "Lumia Cyan"

Morpheusprime wrote:
Did not work unfortunately... But I have resolved my overheating and battery drain issue...
CORTANA is the culprit and needs to be unpinned from the start screen.
Here is the process if CORTANA is piined already..
1) Unpin CORTANA
2) Go to "Settings.. Applications and open Cortana
3) Turn off Cortana
4) Phone will RESET
5) Go to "Settings.. Applications and open Cortana
6) Turn on CORTANA
DO NOT PIN TO START SCREEN
7) Swipe your start screen over to your applications
8) select CORTANA and allow it to set it self up again.
Now CORTANA is still accessible by the Search icon or from your application menu.
Now your battery.. Before the update my battery was reading "1 day, 14+ hours"
After update After recharge I was getting 14 hours then it would start draining.
After taking CORTANA off the start screen my phone stop getting hot near the camera (Upper left) and after 2 days (Battery cycling) my battery has returned back to reading "1 day, 14+ hours"
My assumption - The matter will be resolved with the Lumia Denim update coming later this qtr.
When that arrives my understanding is CORTANA is off BETA in US. Some additional Firmware tweaking, along with the camera updates and more.. Which "SHOULD" resolve this battery drain & over heating with CORTANA
Per my experience, I believe you're right that Cortana is the culprit for the problem described by the original poster. I unpinned Cortana from my start screen 6 days ago, and so far so good. I have not had a recurrence of that problem. I did not turn Cortana off and then back on again though. I just unpinned it, and that seems to have done the trick.
I'm also hopeful the Windows Phone 8.1.1 and Lumia Denim update will fix this since Cortana will be off Beta in the U.S.

Nokia Lumia 1520 progressively worse

After receiving Lumia Denim on my Nokia Lumia 1520 the irritating issues I received on my Nokia Lumia 1520 during Lumia Cyan became worse, and I can't factory reset it as the back up function doesn't work and I don't want to lose my valuable data. The most common issues is that the screen starts randomly ''pressing'' on a non-existing button on the lower left corner of the screen, and it would randomly ''press'' the back and/or search button.
On my Nokia Lumia 920 I also had back up problems, but they were fixed with Lumia Denim, despite the ''back-up'er'' telling me that every attempt at a back up failed, so when I recently bought a new Nokia Lumia 930 it was a pleasant surprise that ALL my data (except for alarms, and Cortana reminders) was synchronised, but now my Nokia Lumia 930 has THE SAME back up problems as my Nokia Lumia 1520 and my Nokia Lumia 920... the odd part is that my American cousin who has a Microsoft Lumia 535 has the same problems, as does my Chinese girlfriend who has a Samsung ATIV SE, this seems to be a recurring problem in Windows Phone...

Hi, TulaTheQuang. Welcome to Microsoft Mobile Community! Are you using WiFi or mobile data to backup your phone? Have you tried rebooting the phone by pressing the volume down and the power keys simultaneously for 10-15 seconds? You may try the following steps provided on this link: http://www.microsoft.com/en-us/mobile/support/product/lumia1520/smartguidance/?action=singleTopic&to.... See if this helps. It is applicable regardless of your location. Let us know the outcome.

Nokia Lumia 1520 - Bluetooth and Data Connectivity...

Hi - i recently updated my Nokia lumia 1520 with a new firmware that Nokia tool told me being available. after that i have consistantly having bluetooth connectivity issues and Data connectivity issues.
i have a Jabra Clipper bluetooth headset which . i am no longer able to pair it. it detect and says jabra clipper, then starts pairing, then simply says couldn't connect.
if i have wifi on, if i go out of range of the WIFI signal, my data connection stops working as well. this is 100% of the time. i have to reboot my phone to get data connectivity back.
Its on Lumia Cyan
manufacturer name: RM-937-im_mea3_1019
core build id: 7030.80
bsp release: 2061.0066
applicatoin versoin: 3.11.2.1
build creation date: 7/8/2014
from Nokia software recovery tool:
Product Code: 059V479
Software Version: 02061.00066.14253.40002

Because I am just an end-user like you and I do not have your hardware combination here, I can only give general advice. Could be a new interoperability issue between these two devices, introduced with Lumia Cyan. Could be a old wrong pair-key. Or could be interfering between your Bluetooth and Wi-Fi (Bluetooth Adaptive Channel Hopping). Therefore, let us start with the Bluetooth part:
on the Nokia Lumia 1520, Settings » Wi-Fi » Off (to avoid any interference)
on the Nokia Lumia 1520, Settings » Bluetooth » On
(status: paired) tap and hold your Jabra CLIPPER » delete (if paired already)
on the Jabra CLIPPER, press and hold the multi-function button until the indicator light is solid blue (approximately 6 seconds) to activate the paring mode
Your Bluetooth headset should appear in your phone now. After you tapped on it, it should be paired successfully. Does it?
If not, start over again and between step 1 and 2, power off both Jabra CLIPPER and Nokia Lumia 1520.
If it still does not work, start over and between step 1 and 2, please hold volume down + power until the Nokia Lumia 1520 turns off (soft reboot; do not forget to set your date/time afterwards).
If it still does not work, start over and between step 1 and 2, turn off your Wi-Fi access point.
Does it work now?

Current issues with my Nokia Lumia 1520

Hi all,
I just wanted to list the current issues that I am having with my Nokia Lumia 1520:
- Phone freezing and restarting on double tap
- Click on scroll
- 256 color when unlocking the phone (need to turn off the screen to resolve it)
Do you think I should send it for repair or do you all have those issues?
Thanks!

I did a hard reset many times, but it fix the other bugs than click on scroll.
I updated to GDR1 and it helps to have folders for the click on scroll issue.
Had only 1click on scroll so far...

Nokia Lumia 1520 Model Question

Hello All,
i just purchased a Nokia Lumia 1520 from Ebay. The seller advertised it as RM-940. How do i know if it is RM-940 and not RM-937 or RM-938? Is there any way i can find this information from settings or other option?
Regards,
SG

Thanks Farby ! I have not received the phone yet. It is scheduled to deliver day after tomorrow. I will check then and will drop a note here.

Nokia Lumia 1520 upgraded to Windows Phone 8.1 G.D...

Hello reader(S),
Today I accepted the Fast Ring (which was the only offered ring) programme on my Nokia Lumia 1520 to install the latest preview builds of Windows 10 and provide feedback for Microsoft... but here's the odd part, it installed Windows Phone 8.1 Update 2/G.D.R. 2 and doesn't show anything even remotely related to Windows 10, whenever I go back to the Windows Insider Hub it tells me that it'll reboot my device, then it shows me everything that's new in Windows Phone 8.1 (Blue) - with Nokia Lumia Cyan, and then doesn't change anything. It had an oddity in the ''migrating your data'' portion of the update where it went, and then I'd literally watch the bar roll back, where it went, and then I'd literally watch the bar roll back, where it went, and then I'd literally watch the bar roll back, where it went, and then I'd literally watch the bar roll back, where it went, and then I'd literally watch the bar roll back, OVER and OVER again, after a while the update was done rolling out and since my Nokia Lumia 1520 is already a rubbish phone that constantly crashes and is so inusable for anyone without the patience of a Shaolin Monk that I can't give it away as a gift (I intend to give it to my sister eventually...), now I bought a Microsoft Lumia 532 mobile telephone last week, but after reading that some ''cheaper'' mobile telephones have trouble with Windows 10's technical preview I ought to install it on my Nokia Lumia 1520 which severely lacks in every respect, is a bug-fest and I wouldn't mind it getting "bricked".
¿So how can I install the Windows 10 preview? Note that I don't have a developer's account and did not download it via the Windows Phone Developer Preview Hub, I installed it over Windows (Phone) Update and did it exactly as other Windows Insiders previously have.
Sincerely,
Tula, the Quang

I also forgot to mention that I indeed have tried to roll into the Fast Ring programme again with no avail.

Nokia Lumia 1520 - Where can I see it?

Hi,
I'm really interested on Nokia Lumia 1520 but provided it's a pretty big device, I would like to hold it in my hand and feel it before buying it, just in case it's too big for me.
The problem is I live in London and I cannot find any shop that has it, apart from online sites. Do you know where I could try it or is expected to receive it in the next weeks?
Thanks.
Kind Regards

If I was you i'd try stores like Phones 4 U and Carphone Warehouse because if they have stock they will often let you seen an actual device rather than just a dummy model. With carphone you can check which stores have stock online via their website.
With it being new in the UK it may take another week or so before it's widely available.

Nokia Lumia 1520 video recording on Microsd card i...

First off, I have a Nokia Lumia 1520 for about one month now. I love the screen size and everything. My picture/video recording to phone memory works fine. I have recently purchased a Class 10 Sandisk Pixtor 64GB microsd card from Best buy for video/pictures storage due to this device having only 16GB of memory.
http://www.bestbuy.com/site/sandisk-pixtor-64gb-microsdhc-class-10-memory-card/1299201.p?id=12190475...
Picture taking is fine writing to this card. However, I noticed that on all video recording mode (720p to 1080p), the video would sometimes skip and lose a few frames here and there. For example, when i try to record a video of a kid running, the video playback will show the kid run across but would jerk or freeze a bit during his run (almost like the phone is too busy doing other tasks during recording). Playing the same videos on a computer show the same result which means the video taken were bad to begin with. My temporary fix is to switch video/picture recording to the phone storage itself but that defeats buying the sd card in the first place.
Anybody else having this issue? I couldn't find another microsd card to test but i wonder if the phone itself is having a performance issue with sd cards in general. Should i engage with tech support from Nokia?

It is quite well known that Class10 card are overkill on a mobile phone and in many cases have been proven to actually have worse performance when compared to even Class4 cards.
Class10 cards really only make sense in (high end) DSLR ca,eras where itis a requirement the shots can be written to the card fast. In practical use the class only indicates the card cab sustain a transferrate of X MB/s and with that in mind a Class4 card even will be plenty fast for your mobiel phone.
Due to the fact a Class10 card is basically overspec for the hardware it may even cause timing issues.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Nokia Lumia 1520 not finding Bluetooth headsets

Hello
I have a nokia Lumia 1520 and it won't connect to the two bluetooth headsets I have. They are not even showing up to connect to.
I tried with a Microsoft Xbox 360 Wireless Headset (bluetooth version 3.0) and a Sony MBH10 (bluetooth version 1.2). Can you give me a list of compatible bluetooth headsets and/or what version of bluetooth I need for it to be to work with my lumia 1520? My phone is updated with the latest updates and I also tried to connect via bluetooth to my other phone a Nokia E6 and it did connect succesfully.

PostMort3m wrote:
Hello
After all I managed to connect it to the sony bluetooth headset via the nfc function! But manually it wouldn't find either of the two headsets and yes I did the steps you said
The devices you are trying to connect to the phone have to be in the bluetooth pairing mode before the phone will see them in bluetooth.
Read up on how to put the headsets in pairing mode. Should be in the literature that came with them.
Pair my phone with a Bluetooth accessory
http://www.windowsphone.com/en-us/how-to/wp8/connectivity/pair-my-phone-with-a-bluetooth-accessory

Nokia Lumia 1520 having problems with Voyager Lege...

I recently purchased Nokia Lumia 1520 and I am having some problems with Plantronics Voyager Legend. Before 1520 I was using HTC Radar 4G with Plantronics Voyager Legend and I don't have any problems. The problems that I am having are, when I am on a call using the Plantronics Voyager Legend the voice of the person will automatically switched between Plantronics Voyager Legend and 1520 through out the entire conversation back and forth. It does read all my text messages without any problems. Another problem is on my HTC Radar 4G once I turn on the Bluetooth under setting Bluetooth stays on even after I reboots the phone. On 1520 after rebooting the phone Bluetooth is off automatically by the Windows 8. Why does it do that? Are there any workaround or fixes for my issues

My Voyager Legend firmware is up to date. This Voyager Legend works with all my others electronics without any problems. Problem with Nokia Lumia 1520 only. I think the problem is 1520 Windows 8 OS. I am waiting on Plantronics to contact me but looks like I am at the bottom of the list. Does anyone know why after rebooting the 1520, Nokia Windows 8 OS automatically turn the Bluetooth off in setting, under Bluetooth everytime?

Nokia Lumia 1520 Black Factory Unlocked RM-937 4G/...

Similar Messages

Maybe you are looking for