Nokia Lumia 1520 Errors while trying to watch vide...

I get an error code of 80040154 when I try to view a video off of facebook that is not a YouTube video. Is this normal??

Hi boreasak,
What is the software version of the phone? Do you have the Lumia Cyan update already? To check, go to Settings > extras+info. Are the system apps in the phone up to date? Scan the QR code here: System Updater. About the error code, you may find this link helpful: Error Code 80040154. Unable to play videos. Keep us posted. 

Similar Messages

  • My Nokia Lumia 1520 has a plethora of issues

    This is mainly about my Nokia Lumia 1520, but also some other Nokia Lumia phones.
    After I inherited my Nokia Lumia 1520 I had to wait a few weeks before I could install Windows Phone 8.1 (Blue) + Nokia Lumia Cyan on it, after doing so I signed in with my Microsoft-account (as it was of a deceased family member before, and I was using his Microsoft-account, so I had to factory reset it), after resetting it I noticed a plethora of issues that weren't present in Windows Phone 8, no offence to anyone at Microsoft, but Windows Phone 8 had absolutely 0 bugs I ever experienced, no crashes, no oddities, ever since the new operating system was released all my phones as well as my ex-girlfriend's and my girlfriend's phones have been experiencing issues, but none more than my Nokia Lumia 1520, here is a summation of each phone. Note that I am a huge Windows Phone fanboy, so I have purchased several devices for multiple people, and I'll write what they've told me down here too. Note that most are either Nokia Lumia or Microsoft Lumia, but one is by the Cantonese manufacturer, Huawei so I don't know if that will be considered (ir)relevant by the moderators.
    Nokia Lumia 1520:
    * Sometimes the touch-screen randomly doesn't respond (which is really annoying while playing Age of Empires: Castle Siege where I lost the chance to get several British banners due to this error), this recovers sometimes by going stand-by, but this alternates and seems completely random when the screen gets responsive again, and when not.
    * It randomly starts pressing physical buttons, and when I try to press them it's not recognized by the phone, and there is no way to turn my phone off or even put it in stand-by while it's doing this.
    * There is no back-up for settings and app data, it did this before but for some reason it does notify me that I haven't backed up in a while and any attempt to back it up is met with countless of errors, before my phone backs up my data again I don't want to factory reset it because I don't want important data to get lost, so please help me fix this. 
    * It sometimes starts crashing random applications with provocation.
    * Sometimes it won't charge.
    * It crashes randomly while playing videos on Google YouTube and other websites.
    * It can't download Lumia Help + Tips.
    * Sometimes the screen goes all black, and the camera stops to work, but here is the odd part, whenever I click on the back-button and hold it it shows me the ''open'' applications, but they all remain black.
    * Half of the time when I take pictures with it there is a 3 second delay, and most of the time those pictures aren't saved, so I only use it to take screenshots, and maybe 1 in every 10 screenshot is actually saved.
    * It won't show the profile pictures of my Microsoft Skype-contacts.
    * The calendar doesn't work on the lock-screen, and shows me the wrong information all the time.'
    * Cortana randomly starts in the middle of other things.
    * Internet Explorer Mobile randomly crashes and closes the tab I'm on at that moment.
    * Internet Explorer Mobile randomly opens tabs I didn't ask for.
    Nokia Lumia 920:
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    * There is no back-up for settings and app data, it did this before but for some reason it does notify me that I haven't backed up in a while and any attempt to back it up is met with countless of errors, before my phone backs up my data again I don't want to factory reset it because I don't want important data to get lost, so please help me fix this. (note for my Nokia Lumia 920 this happened after I returned from Hanoi, the issue has been constant on my Nokia Lumia 1520 even while it was in Europe)
    * Microsoft Skype crashes when I want to upload a picture or drawing (unique to this specific phone, it works seamless on all the other devices).
    * Microsoft Cortana often notifies me about news, but can't fetch anything when I click on the message in the Action Centre.
    * It can't download Lumia Help + Tips.
    * On some (Vietnamese) Wi-Fi connections it can't update nor download several applications regardless of size (for example an Angry Birds game called Angry Birds Go! that is nearly 1 G.B. nor an 8 M.B. N.O.R.A.D. Santa Tracker).
    * When there is a flippable protective case around it the cellular network will crash, and can only be restored after rebooting it, before I got S.I.M. errors on it nearly 5 times a day, each time it required me to restart my phone.
    * It permanently shows 2 unread mails in Microsoft Outlook and 8 in Google Mail for no reason, I have 0 mails in Yahoo! Mail but it does tell me that I have ''unread'' ones in several (NON-EXISTING) folders.
    * The Calendar doesn't appear on the lock-screen, and if it does it's either several weeks too late, or shows me messages for months about things that happened last year.
    * Sometimes one ear-plug goes without sound, rather than being a hardware problem it gets fixed by rebooting the phone.
    * Sometimes I can't copy or paste anything.
    * Internet Explorer Mobile often doesn't recognize images I want to save, while somehow it does recognize those same images either the day before and/or the next time.
    Nokia Lumia 520:
    * The phone sometimes won't restart after going completely off unless one would hard reset it.
    * It doesn't recognize the Micro-S.D. card it did before (it worked while on Lumia Cyan).
    * It can't download Lumia Help + Tips.
    * It sometimes won't charge.
    Nokia Lumia 530 Dual S.I.M.:
    * After inserting a Micro-S.D. card it can't download in-app videos (Microsoft Skype) or voice messages (WhatsApp-Messenger) or even links (Facebook Messenger).
    * It can't download Lumia Help + Tips.
    * Sometimes it doesn't recognize the 2nd S.I.M. Card.
    * Like before, the Calendar doesn't function on the lock-screen.
    Microsoft Lumia 353:
    * Touch related issues similar to the Nokia Lumia 1520 as expressed above.
    Huawei Ascend W1:
    * The phone will detect low storage even when there is lots of free space.
    Unrelated to these phones, but still ''Nokia'' hardware is the Nokia charger that comes with Nokia Lumia phones for some reason doesn't work, I mean like ever, and Microsoft forces me to buy new chargers, plus I still use the charger I had on my old H.T.C. Windows Phone for my Nokia Lumia 920. All the above phones have many more issues, but I just simply can't remember them right now.

    Confirm that Date / Time settings are correct.

  • Nokia Lumia 1520 upgraded to Windows Phone 8.1 G.D...

    Hello reader(S),
    Today I accepted the Fast Ring (which was the only offered ring) programme on my Nokia Lumia 1520 to install the latest preview builds of Windows 10 and provide feedback for Microsoft... but here's the odd part, it installed Windows Phone 8.1 Update 2/G.D.R. 2 and doesn't show anything even remotely related to Windows 10, whenever I go back to the Windows Insider Hub it tells me that it'll reboot my device, then it shows me everything that's new in Windows Phone 8.1 (Blue) - with Nokia Lumia Cyan, and then doesn't change anything. It had an oddity in the ''migrating your data'' portion of the update where it went, and then I'd literally watch the bar roll back, where it went, and then I'd literally watch the bar roll back, where it went, and then I'd literally watch the bar roll back, where it went, and then I'd literally watch the bar roll back, where it went, and then I'd literally watch the bar roll back, OVER and OVER again, after a while the update was done rolling out and since my Nokia Lumia 1520 is already a rubbish phone that constantly crashes and is so inusable for anyone without the patience of a Shaolin Monk that I can't give it away as a gift (I intend to give it to my sister eventually...), now I bought a Microsoft Lumia 532 mobile telephone last week, but after reading that some ''cheaper'' mobile telephones have trouble with Windows 10's technical preview I ought to install it on my Nokia Lumia 1520 which severely lacks in every respect, is a bug-fest and I wouldn't mind it getting "bricked".
    ¿So how can I install the Windows 10 preview? Note that I don't have a developer's account and did not download it via the Windows Phone Developer Preview Hub, I installed it over Windows (Phone) Update and did it exactly as other Windows Insiders previously have.
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    Tula, the Quang

    I also forgot to mention that I indeed have tried to roll into the Fast Ring programme again with no avail. 

  • Nokia lumia 1520 with Nokia Wireless Charging Plat...

    I brought a nokia lumia 1520 and a wireless charger from AT&T. I tried to charge my phone when it had almost no power in it. But the white light kept blinking while I put my phone on it. And I'm sure that no other device between the two objects. Does anybody know what is going on with it?
    Solved!
    Go to Solution.

    The AT&T 1520 does not have Q1 wireless charging. This is what the DT-900 is.
    It has PMA wireless charging. AT&T had Nokia change the wireless chang platform to PMA, which is different than other Nokia phones.
    Complain to AT&T !     I did.

  • Nokia Lumia 1520 out-of-the-box problem

    I just got the Nokia Lumia 1520 from Germany and I took it out of the box all good and pretty, but when then I go and charge it since it didn't turn on at first (I have this british charger and a european adapter) and put it in the phone. I left it for a while to charge since the windows start button started flashing and now when I turn it on, it shows the Nokia start screen, then it shows that it's charging and then there comes a blue screen that flashes and it vibrates after that. Again the Nokia start screen shows and the blue screen flashes again, vibrates and Nokia screen again and so it goes endlessly!
    I have never gotten it to start it just flashes the blue screen and turns off again
    See the video: 
    https://www.youtube.com/watch?v=b4eOmqirqRk&feature=youtu.be
    WHAT DO I DO HELP!

    Sounds to me like the charger you are using is not powerful enough. Are you using the charger that came with the phone? You mentioned adaptors etc so thought you may be charging with another charger. You could also try charging with high output usb chargers, typically ones for tablets. 

  • How to solve: Error while trying to synchronize Audio and MIDI.

    The project consists of an hour long DVD of a play which I have loaded into Logic ( on a MacbookPro) and stripped the audio
    and cut it up into regions  to name the different parts of the play ( verse/music etc)
    Usually I am able to play the project with a small window showing the Movie and watching the audio in the back ground adding markers and notes.
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    Hello,
    open your Audio MIDI Setup utility and set the input to 44100
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  • Nokia Lumia 1520 not finding Bluetooth headsets

    Hello
    I have a nokia Lumia 1520 and it won't connect to the two bluetooth headsets I have. They are not even showing up to connect to. 
    I tried with a Microsoft Xbox 360 Wireless Headset (bluetooth version 3.0) and a Sony MBH10 (bluetooth version 1.2). Can you give me a list of compatible bluetooth headsets and/or what version of bluetooth I need for it to be to work with my lumia 1520? My phone is updated with the latest updates and I also tried to connect via bluetooth to my other phone a Nokia E6 and it did connect succesfully.

    PostMort3m wrote:
    Hello
    After all I managed to connect it to the sony bluetooth headset via the nfc function! But manually it wouldn't find either of the two headsets and yes I did the steps you said
    The devices you are trying to connect to the phone have to be in the bluetooth pairing mode before the phone will see them in bluetooth.
    Read up on how to put the headsets in pairing mode.  Should be in the literature that came with them.
    Pair my phone with a Bluetooth accessory
    http://www.windowsphone.com/en-us/how-to/wp8/conne​ctivity/pair-my-phone-with-a-bluetooth-accessory

  • Nokia Lumia 1520 Issue

    Hi , I had issues with my new nokia lumia 1520 and the issues are as follows: 1)Touch and display problem and screen flickering and doesnt let me use any app on the phone and even if im trying to unlock my phone, it inputs its own password and locks the phone again. 2)Apps not functions as if i click one app another app opens 3)Phone hangs 4)Phone gets heated up rapidly with usage of camera 5)Music volume control issue as with full volume, the phone is still not loud enough at times 6)Paint behind the phone is pealing off and Customer care people (Marathalli Nokia Care) took the phone and finally says that my screen guard is causing all these issue. whereas i was using this phone for 1.5 month without issues untill i updated it to latest firmware 1028.3562.1402.0001. please provide your views as to what can be done next as this phone is just 1.5month old and I have spent a lot on this phone?

    Remove the screen guard and take it back to Nokia Care, so they will not have a stupid excuse to refuse repair.

  • Nokia lumia 1520 network issue(SIM not active) aft...

    Dear Nokia/Microsoft Team, can someone assist me on this issue. I was using my Nokia Lumia 1520 with W8. I got notification to update to W8.1. After update now Sim not getting active. I am unable to change from flight mode. Also I tried to downgrade to W8. But no luck. Buying such expensive phone was a major mistake I think I made.

    Thanks for your response.
    Please find attached more info.
    Presently i  live in India. pls. advise how this can be degraded to WP8.
    Attachments:
    wp_ss_20140525_0001.jpg ‏121 KB
    wp_ss_20140525_0002.jpg ‏152 KB
    wp_ss_20140525_0003.jpg ‏139 KB

  • Nokia Lumia 1520 progressively worse

    After receiving Lumia Denim on my Nokia Lumia 1520 the irritating issues I received on my Nokia Lumia 1520 during Lumia Cyan became worse, and I can't factory reset it as the back up function doesn't work and I don't want to lose my valuable data. The most common issues is that the screen starts randomly ''pressing'' on a non-existing button on the lower left corner of the screen, and it would randomly ''press'' the back and/or search button.
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    Hi, TulaTheQuang. Welcome to Microsoft Mobile Community! Are you using WiFi or mobile data to backup your phone? Have you tried rebooting the phone by pressing the volume down and the power keys simultaneously for 10-15 seconds? You may try the following steps provided on this link: http://www.microsoft.com/en-us/mobile/support/product/lumia1520/smartguidance/?action=singleTopic&to.... See if this helps. It is applicable regardless of your location. Let us know the outcome.

  • Nokia lumia 1520 loud speaker grinding sound and w...

    hi,
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    i did as they said but when i went to the nokia care centre, since i live in uk and the phone is from dubai they said that its out of warranty so i asked them for a code as the company said to me but nokia care team had no idea what i was talking about. i showed them the email and nothing
    so i was wondering if anyone can help me out
    id really appreciate it 
    thanks

    Hi thedeepsleeper,
    Welcome to the Nokia Support Discussions! 
    Are you still having an issue with your Lumia 1520? If yes, did something happen to your phone prior to the issue? What troubleshooting steps have you tried so far? Does it happen only when you put it on a loudspeaker? How about when connecting your earphone to your phone? 
    If you would like to send it for repair and since there's no international warranty, we suggest sending it to a Nokia Care Point in Dubai instead. To know more about the difference between the warranty in the UK and in Dubai, see these links: 
    http://www.nokia.com/gb-en/support/manufacturers-limited-warranty/
    http://www.nokia.com/ae-en/support/manufacturers-limited-warranty/

  • Nokia Lumia 1520 signal issues

    Hello
    I bought my Nokia Lumia 1520 about 3 weeks ago. It has the international Hong Kong version. Since the first day I've been experiencing singnal issues. Sometimes I can't even get a 3G or H+ signal! It keeps dropping on Edge. I tried the same SIM card on my Samsung Galaxy S3 and it has perfect 3G signal ! I tried with a reset, manual preference  for network and it still gives the same output.. I tried the same SIM card even on Samsung Galaxy Core and Samsung Galaxy S4 mini and they still have a better signal.. 
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    Nice to see you posting here in our community. I hope you are using a regular micro SIM card. BTW, have you tried using another SIM card? If no, try using it first. If yes, the last option is to contact the point of purchase for warranty options.

  • My Nokia Lumia 1520 won't show sent a received mes...

    I am having an issue with my Nokia Lumia 1520 mobile phone. Suddenly today, my phone stopped showing messages when I go into a text message thread. If I were to receive a message, the message will display at the top of the screen, like I mean the notification message thing. But when I click on that or go into the thread, the new message is not there. The same problem is there for when I try to send a message. I type the message, then press send and nothing happens. My message thread doesn't update, but the message sends. I have tried turning my phone off and on. What can I do to resolve this? If it is not resolvable, will this fall under the warrenty as a software malfunction or something? This is very inconvienient and very difficult for me to maintain a business like this.

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