Nokia lumia 520 error unable to find a bootable option

pls help as lost all my apps and contacts it turned on fine then last week I should add so lol I installed a update however yesterday it wouldn't let me access any messages or calls just kept turning to home screen arrrrgghh xmas day lol then it just turned
off and displayed this message at top off the screen{ERROR Unable to find a bootable option. Press A\any key to shut down all my contacts banking pdfs and photos were on this phone can a\ny one help me by telling me what to do................

Unfortunately the phone is DOA.  The memory chip that stores the boot information and OS went bad.  I'd suggest you contact Nokia support over VZW to get a replacement. Phone us - Nokia - USA

Similar Messages

  • Nokia Lumia 822 ERROR: Unable to find a bootable option.

    My phone was working perfectly, and then all of a sudden it began to perform slowly.
    And so, I shut the phone off.
    Now I am getting an error message of "Unable to find a bootable option. Press any key to shut down."
    Why has this happened to my phone, and what is the remedy?

    Unfortunately the phone is DOA.  The memory chip that stores the boot information and OS went bad.  I'd suggest you contact Nokia support over VZW to get a replacement. Phone us - Nokia - USA

  • Nokia Lumia 520 Error: Unable to find bootable opt...

    My Nokia Lumia 520 unexpectadly shut down and reebotted as i proceeded to pause my music. now the only reaction i reiceve from it is a black screen which says Error: Unable to find bootable option. Press any key to shut down.
    if anyone has only proven solutions in fixing this issue, please let me know.
    Thanks.

    Hi, srikanth93. 
    If you are pertaining to Lumia phones that has the Windows Phone 8.1 software, yes, those are supported by the Nokia Software Recovery Tool. You can verify this info here: http://www.microsoft.com/en-ph/mobile/support/product/lumia520/faq/?action=singleTopic&topic=FA14298.... If the recovery tool is installed on your computer & it's still not recognizing your phone, try to uninstall it and install again. By the way, have you tried coordinating this with a different Nokia Care Point for a second opinion? 
    Note that the link will direct you to the local support page of the Philippines. If you're from a different location, go here: http://www.microsoft.com/en/mobile/support/locations/. 
    Best of luck and welcome to the Nokia Support Discussions. ;-)

  • Nokia Lumia 620 "Error: Unable to find bootable op...

    Hello
    I'm in need of some help with my Nokia Lumia 620. It is 21 months old.  It was running on Lumia Denim (WindowsPhone8 (8.10.14219) according to the Hardware/Software Info on my account on windowsphone.com)
    Today the screen suddenly went black when I tried to open the email app and started to display the message "Error:  Unable to find bootable option. Press any key to shutdown"
    I have tried removing the battery and replacing it after ten mins.  I still get the error.
    I have tried removing the battery and sim card and replacing the battery after ten mins.  Still no joy.
    I have tried to perform a HARD reset. This doesn't work as as soon as the power button vibrates and I press the volume down button the phone shuts down, the exclamation mark never appears.
    Please could you point me in the right direction for solving this and getting my phone up and running

    Hi, deffers90. Welcome to Microsoft Mobile Community. Since all the possible troubleshooting steps didn't help, consider sending the phone to our Care Points for assessment as suggested by @93tid. Everything will be deleted once the phone undergoes repair. To look for the nearest Care Points within your area, see: Local support. Keep us posted.

  • Error: Unable to find a bootable option. Press any...

    My 1020 no longer wants to boot up and stops with the above error code. I have tried the lumia software recovery tool which after an hour and half of downloading software for the 1020 says , my phone is not supported. Oh how spiffing.. I have tried as mentioned in some of the support messages of uninstaling the software, restarting the pc, reinstalling the software, and after a further 90 minutes of downloading the software, nothing. i have tried doing the hard reset with the buttons but I cant get through it without the error coming up.
    What I just want to know is, am I wasting my time with the software recovery tool? Is it location dependent? I am in the UK. The software recovery tool knows its a 1020. Should I just get the main board replaced? As far as I can see I have yet to see anybody sucessfully use the Lumia Software recovery tool.  Is my lumia 1020 toast?  I have tried disconnecting its battery for 10 minutes that didnt do anything either.
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    How come the software recovery tool knows everything about my phone goes off to get the software for it then says its not supported. Whats the point in that?  
    Kenneth.
    Attachments:
    recovery tool downloading.JPG ‏32 KB

    Yep I know about the warranty, which it was out of. All I did was replace the screen a few months ago. It was suggested I turn off the phone for 10 minutes, I was dubious about this but gave it a go any way. After the disappointing behavior of the 'recovery tool' and the lack of online help I would try any thing. I am even considering a main board transplant from a damaged phone. However I will give your idea of a discharged phone a go. Thank you.
    Using the Lumia software recovery tool 5.0.0 seems to be a waste of time. After waiting up 2 two hours to download the software it says the phone  is not supported. A former flagship phone and its not supported, stunning..  Even completely draining the battery as suggested does nothing. Any other ideas for those whose wonderful Nokia experience has just crashed and burned?  
    By the way, the phone in its current state is a brick, I have nothing to lose by trying something.
    Attachments:
    not supported.JPG ‏38 KB

  • Nokia 625 Unable to find a bootable Boot Option

    Hi.
    I have a Nokia 625 that will not boot. I only have this error message after the nokia logo :
    ERROR : unable to find a bootable option. Press any key to shut down.
    it appeared suddenly, while I was using the phone it restarted itself and since then refuse to boot.
    I tried the Nokia for retail and the Lumia software recovery tool. Both the latest version.
    Both does not detect the phone I first but detect it when using the "please connect only one phone" option.
    then my phone IMEI and model number is correcty detected, and I then download an 1.4 GB package labelled Nokia Lumia 625 (RM-942) 3052.50000.1424.0003.
    However after downloading and checking the package the install stops at 0% with the error message : Phone is not supported. The selected phone is not supported by lumia software recovery Tool.
    I tried with several USB cable that both works fine with other devices.
    I was also unable to hard reset it with the button.
    I hope somebody will be able to provide a solution, since the phone is still in warranty, but warranty service was denied since the cristal is cracked at the bottom (it falled and was cracked month ago, and the LCD and the touch function were still functionning fine). 

    Thank for your reply. Too bad there are no DIY fix.
    Do you have any idea what is the official warranty policy on broken cristal? Or perhaps somebody from MS or Nokia can clarify. The screen and touch are fully funcionnal, to me it seems harsh to deny warranty because the cristal is broken. 
    The phone was purchased in Mexico, and Nokia Mexico sent me back to the operator (telcel) for warranty, which was then denied, but since I didn´t saw anything about broken cristal on Nokia warranty policy, I don´t know if it´s a local service center policy, a case by case decision by the technician or an official policy. 
    Definitively dissapointed by Nokia here. Especially since my Note 2 that failed me at about the same time and couln´t be fixed, was replaced by a brand new Note 4 for USD $100. Quite the contrast.     

  • Nokia Lumia 520 "Find my Phone"

    I cannot get the find my Phone functionality working consistently on my Nokia Lumia 520.
    I have a data and Wifi connection.
    I am not in airplane mode.
    I have SMS functionality.
    Location Services are On.
    Services/Find my Phone is Off. When I slide the option to On, it remains off when I go back into settings!
    Any ideas what I am doing wrong?

    Have you accessed this resource?http://www.windowsphone.com/en-gb/How-to/wp8/basics/find-a-lost-phone
    Happy to have helped forum in a small way with a Support Ratio = 37.0

  • Nokia 822 ERROR: Unable to find bootable option.

    My 822 now says, "ERROR: Unable to find bootable option. Press any key to shut down."
    This occurred earlier today immediately upon installing a Verizon update. The phone worked perfectly before the update.
    What is going on? I certainly am not going to accept responsibility for this failure, or replacing this phone.
    Before you ask, the phone is in perfect condition otherwise. Never dropped. Never seen even a drop of water (or any other liquid).
    One thing peculiar I did notice was that the update took over an hour to download, which seems like quite a long time considering data transfer rates.
    So, what can be done?
    To recap:
    1) My phone worked perfectly. It was in perfect condition.
    2) An update was installed (which Verizon recommended (and I'd go as far as to say forced))
    3) Now the phone is completely inoperable, only giving the error message listed above.
    Help please?

    Hi Joel, the sim card has been removed and reinstalled multiple times with no effect. And yes, only the the original Verizon software was on the device. To be clear, the phone was attempting to install a Verizon-forced update when it died. I would rather have not had the update because the phone was working perfectly, but Verizon does not give the option to decline updates, only delay them. It should be noted that with the help of Verizon associate (Lovesa) the Nokia Software Recovery Tool was attempted, but even that did nothing. 
    I have now done at least 8 hours of research on this and it is obvious this is a widespread and known issue with the 822. There appears to be absolutely nothing that can be done to revive the phone at this point. After viewing literally hundreds of posts on the "unable to find bootable option" error no one has found a fix. This issue is well documented. 
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  • Unable to send Group text from Nokia Lumia 520

    Hi Guys,
    I am unable to send Group text from lumia 520, even after enabling the Group text option in the messaging settings.
    Please help.
    Attachments:
    wp_ss_20130729_0001[1].png ‏39 KB

    I also need to send group msg to about 100 people which was possible in Symbian, but in Lumia group limit is 25 (how ridiculous!)
    Now I have made several groups of 25 & send few mgs.
    But what I don't like is, group sms are shown in different thread, so when someone replies, his thread doesn't show the group msg so I can't make out to which msg I am getting reply.
    Earlier Symbian used to send group msg as individual sms so replies used to show all sms, sent & received. Symbian system was better for me.
    Using Nokia Lumia 1320.
    Also have Nokia E72 & Nokia N8.

  • Nokia 822 ERROR: Unable to find boot option

    My 822 says "Error: Unable to find bootable option. Press any key to shut down"
    This happened last night after installing a Verizon update.  The phone worked prior to the update.  The phone quit working solely because of the update from Verizon.  What can be done to fix the phone?

        bjurstrs,
    I am so sorry to hear that your device is no longer working after the update. Thanks for trying a factory reset. We should look into replacement options. Please private message us so we can review your account.
    LindseyT_VZW
    Follow us on Twitter @VZWSupport.

  • Where can I buy a new shell for my nokia lumia 520

    Please advise where the closest place isvthat I can buy a new shell for my nokia lumia 520. I am in new plymouth, taranaki, new zealand.

    I always find ebay a good place to start, followed by all the other online retailers. Not sure which ones you have over in NZ. 

  • Javascript disabled on my nokia lumia 520

    I have just bought a Nokia lumia 520 and downloaded the EBAY app but can use it properly when i try to reply to messages it all is says is JavaScript disabled you must enable it but i havnt got a clue how to do it

    The official eBay app? I haven’t tried myself, however, this is a bug in the app itself, additionally the error message is misleading. I would contact their support. Did you do that, already?

  • My 822 now says, "ERROR: Unable to find bootable option. Press any key to shut down." Just happened after my phone froze. Everything I've searched says to replace the phone.  I have no phone in or out, no alarm....what is going on with this?  I see others

    My 822 now says, "ERROR: Unable to find bootable option. Press any key to shut down." Just happened after my phone froze. Everything I've searched says to replace the phone.  I have no phone in or out, no alarm....what is going on with this?  I see others have the same problem.

    Just got the same error message today.  My phone went to the black screen of death with the error message at the top.  Contacted Verizon via chat.  Was online for 1 hour and 15 minutes only to find out that nothing could be done which I could have told them based upon what I had read on this site.  Of course my phone is out of warranty since I have had it for 1 1/2 years and I am not eligible for an upgrade.  How convenient!  I was told to contact Nokia which I did and they gave me a download to try to reset everything.  It looked like it was working but after almost 3 hours it got to the end and nothing happened.  It just froze even though it said it was done.  I rebooted the phone and am back at the same black screen of death.  Guess I have to buy a used phone and then will have to reconsider whether or not to stay with Verizon going forward.  I have not had any issues with the phone in the past - keep it in an otter box, never dropped, never got wet, etc.  But all of a sudden it goes haywire like this that seems like either a hardware or software problem but something completely out of my control and all I get is sorry, you're out of warranty!

  • Uninstalling Applications from Nokia Lumia 520

    I want to uninstall some applications from my Windows phone (NOKIA LUMIA 520) 8 so as to make my phone a little bit free from unused applications. I could find a place where I could do so. Please help me. Thanks.
    Solved!
    Go to Solution.

    Left Swipe on the Home Screen to go to the Applications list .. Select the application ..and Long Press on it .. select 'Uninstall' ...Some pre-installed applications can't be removed. 
    Further, you may install THIS application and store all the Maps data on the SD Card to free up space in the Phone memory ... If you wish to download the subject application, log-in using the same credentials that you use on this Forum ..or try the QR Code in the Attachment.

  • Nokia Lumia 520 - manual settings for internet

    I have just got a Nokia Lumia 520. In the UK using Three everything worked well. I live in Spain and have swapped the SIM card for my Spanish Masmovil SIM - my deal includes 1GB of data.
    The Spanish instructions on www.masmovil.es show a Nokia Lumia with different screen options and I cannot find "configuration" so I can set up the APN for Masmovil. 
    Help?

    This is not a reply but additional information. 
    The link to the masmovil website - manual configuration is http://masmovil.es/en/configuring-devices/
    Point 2 says choose "configuracion" which is obviously "settings" and I can follow through to step 4 when the display on the website says "click on ADD APN" also shown in Spanish as "agregar APN"  however all that is shown on my Nokia below "Network Selection" which is set to automatic, is SIM Applications. 
    If I click on that I just get the "recargar" or "recharge" option ... which is not APN. I am on a contract so there is no requirement for Recharge anyway, 
    Confused?  Well I am too ....

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