Nokia Lumia 520 - Screen Cracked, Touch Screen not...

The other day I accidentaly dropped my 520 in the street. The screen has a large thin crack from the top left corner to about the middle right of the screen. I can live with the crack, it's barely noticable, as it looks like a hair on the screen. However, the touch screen doesn't work either, which is quite a problem.
I've looked online and I have seen Screen Digitizers, which I believe are the glass screens which contain the touch technology. However, will I need to order anything else?

i have had my nokia lumia for 6 months and the screen cracked randomly in my coat pocket the other day,
as its touch screen i cannot use it at all.
I went back to carphone warehouse and they said i should contact nokia for help.
He also said the phone isnt a high end phone and doesnt have gorilla glass like the iphones.
I was a bit annoyed to hear that as i had assumed all phones had toughed glass and they recommened I just buy a new phone.
I have found a nokia care point in the area and
"It’s great when things work perfectly.
And it’s good to know you’ve got back up if they don’t.
That’s why we offer our 24 month warranty to everyone with a Nokia handset. It means you can carry on with your life without worrying about your phone.
And if something does go wrong, there’s always help at hand…" this is taken from the website "nokia care centre".
im going to see if they will fix it.
I dont think nokia should be selling them if they break randomly or soo easily.

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Nokia Lumia 520 screen cracked

I love my Nokia Lumia 520 but very disappointed with the thin glass on the screen. I fell over on the path and had my phone in my hand therefore when I fell over the phone screen cracked and now the touch will not work but the LCD is fine, the screen still lights up. I'm on waiting for a new screen so I can replace it myself but like I said seriously disappointed! I got this phone in June for my birthday and then one mistake it just cracked.
Solved!
Go to Solution.

Hi, josphatchoge13. To verify, those issues occured right after receiving your phone from the Nokia Care Point, is that correct? If so, did you try informing the technicians about it? By the way, are you also having issues with your SMS, MMS, mobile data connection, and voicemail? About not playing any sound, this happens regardless of what task you're doing on the phone which requires sound, right? If you have tried any troubleshooting steps, can you tell us what are they? We look forward to your reply. By the way, we're glad to see you in the forum again.

Broken Nokia Lumia 520 Screen Lcd and touch screen

How much would it cost to repair my nokia lumia 520 Screen? Please Help

Depends on the country, you'd need to ask Nokia care in your country directly. Now that the 520 has dropped in price it would probably cost less to replace it with another 520, or the newer 530.

Cracked my screen now, touch screen not working

i cracked my screen this morning, and after i finished work i only noticed the crack and whne i turned my screen on it, the screen would respond to me putting in my passcode to get onto my phone (nokia lumia 520)

You need to send your 520 off to be repaired so,there is nothing else you can do...
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

HT1320 hey i have an ipod touch 2nd gen and its a little cracked and half the screen isnt touch screen anymore how do i fix it

hey i have a 2nd gen ipod touch and its a little cracked and half the screen isnt touch screen anymore what do i do

Try:
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- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
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Nokia lumia 520 and 525 support touch to focus?

Do the above phones support touch to focus?

Hi. asha305user.
Thank you for posting and welcome to the Nokia Support Discussions.
The Nokia Lumia 520 and the Nokia Lumia 525 supports touch to focus. For more information, you may check this link: http://www.nokia.com/global/products/compare/?action=productcompareaction&products=2204302-3173858#p....
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Online Videos not playing - Nokia Lumia 520

Sir i have Nokia Lumia 520 sir i don't played the online videos on my mobile but sir you tube are play good pls help me
Moderator's Note: The subject was amended as the post was moved to the appropriate board.

Ray is correct, Windows Phone only play YouTube videos (thru YouTube clients or the mobile website, or thru YouTube videos embedded in webpages themselves).

Can not turn on Nokia Lumia 520 after Microsoft up...

Hi, I've got Nokia Lumia 520 with Windows Phone 8
before yesterday Microsoft update appeared on display and wanted me to instal. So I clicked on "instal" button and after that there was "restarting..." on the display for a while and phone went off. Since that I can't turn on my phone. I tried keep it on charger for a long time, I tried take off battery for a long time, I tried to hold all buttons combinations, but my phone is still dead. Do you have some advises or there is only one option to send that to Nokia for service?
Thank you for answers
Honza

First try rebooting by ressing and holding the vol down + power button for around 10 seconds. If it works, the phone should vibrate and restart. If this does not work you could try hard resetting, instructions as per link below. Faiuling that, you will need to get it to your local Nokia Care Point.
http://www.nokia.com/gb-en/support/product/lumia520/faq/?action=singleTopic&topic=FA141447

Nokia Lumia 520 offline maps can not be downloaded...

Hello,
I had downloaded offline maps earlier on my Nokia Lumia 520 and they worked very well. But after resetting my phone to original setings (which deleted all the previously downloaded map), I can no more use them. When I try to download offline maps, it gets stuck on 10% or something like that and then says "We can't reach maps library at the moment. Make sure flight mode is turned off and check your and mobile data or WiFi connection, then try again.".
Tring to resolve this, I had already done following things-
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5. And lastly I was using WiFi for downloading and my Flight mode was off
I need this feature working on my phone at the earliest.
Please suggest a solution for this asap, NOKIA!!!
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Hi, kanishkk. Glad to hear that you're now able to download your map data. Based on the information presented, the issue can be on your connection. If the same issue occurs, try to download using your cellular data to further isolate the issue.
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My Nokia Lumia 520 will not post pictures to social networks, transfer them to my computer, set them as my lock screen or even edit them. I purchased the phone only a couple of months ago and it was working perfectly, but then it would just come up with 'Unsupported File Format' when i tried to do anything with them. I did a full system reset, but the problem remained and I don't know what to do. I still have warranty on it and don't know wether swapping it would do any good. Please help!

Hi cjford,
Welcome to Nokia Support Discussions!
Are you still having the same issue? If so, have you tried the suggestion given by nj15? Did you reset it by going to Settings > About > Reset your phone? Are all the pictures taken from your phone's camera or came from other sources?
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New nokia lumia 520

my new nokia lumia 520 hangs.
its been only 20 days i brought my new lumia 520.
Case : I just completed call. the screen got blacked out. we can still get incoming calls.
we have the option to switch off. when it asks to slide down. it never happens. not able to slide it down.
Solution - i removed battery and replaced. (This is very bad solution but i had no other option)
tried - done power off and also volume down button with power off. it dint work.
So disappointed!!

hi mate, as a precursor to taking your phone to nokia care, you can check that you have the latest firmware updates for your device, and that you are up to date with the latest Nokia system app updates from the Store. also try performing a soft and then a hard reset if that doesn't work.

Nokia Lumia 520 - Alternative way of locking/unloc...

Hello!
I've got Nokia Lumia 520 before a week and overall the phone seems really good for my needs, but I found yesterday that the only way to lock/unlock the screen is by using the Power button every time.
My question is: Is there an alternative way of doing this like for example double tapping the touchscreen or by some app that can perform such function?
Thanks!

The 52x hardware does not support the Glace screen functionality. I would guess that in sleep mode the used screen has no power thus would not sense the tap or be able to display the clock. It's a budget phone for a reason..
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Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

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My Nokia Lumia 520 unexpectadly shut down and reebotted as i proceeded to pause my music. now the only reaction i reiceve from it is a black screen which says Error: Unable to find bootable option. Press any key to shut down.
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Hi, srikanth93.
If you are pertaining to Lumia phones that has the Windows Phone 8.1 software, yes, those are supported by the Nokia Software Recovery Tool. You can verify this info here: http://www.microsoft.com/en-ph/mobile/support/product/lumia520/faq/?action=singleTopic&topic=FA14298.... If the recovery tool is installed on your computer & it's still not recognizing your phone, try to uninstall it and install again. By the way, have you tried coordinating this with a different Nokia Care Point for a second opinion?
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I have just got a Nokia Lumia 520. In the UK using Three everything worked well. I live in Spain and have swapped the SIM card for my Spanish Masmovil SIM - my deal includes 1GB of data.
The Spanish instructions on www.masmovil.es show a Nokia Lumia with different screen options and I cannot find "configuration" so I can set up the APN for Masmovil.
Help?

This is not a reply but additional information.
The link to the masmovil website - manual configuration is http://masmovil.es/en/configuring-devices/
Point 2 says choose "configuracion" which is obviously "settings" and I can follow through to step 4 when the display on the website says "click on ADD APN" also shown in Spanish as "agregar APN" however all that is shown on my Nokia below "Network Selection" which is set to automatic, is SIM Applications.
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Uninstalling Applications from Nokia Lumia 520

I want to uninstall some applications from my Windows phone (NOKIA LUMIA 520) 8 so as to make my phone a little bit free from unused applications. I could find a place where I could do so. Please help me. Thanks.
Solved!
Go to Solution.

Left Swipe on the Home Screen to go to the Applications list .. Select the application ..and Long Press on it .. select 'Uninstall' ...Some pre-installed applications can't be removed.
Further, you may install THIS application and store all the Maps data on the SD Card to free up space in the Phone memory ... If you wish to download the subject application, log-in using the same credentials that you use on this Forum ..or try the QR Code in the Attachment.

Nokia Lumia 520 - Screen Cracked, Touch Screen not...

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