Nokia Lumia 620 "Error: Unable to find bootable op...

Hello
I'm in need of some help with my Nokia Lumia 620. It is 21 months old.  It was running on Lumia Denim (WindowsPhone8 (8.10.14219) according to the Hardware/Software Info on my account on windowsphone.com)
Today the screen suddenly went black when I tried to open the email app and started to display the message "Error:  Unable to find bootable option. Press any key to shutdown"
I have tried removing the battery and replacing it after ten mins.  I still get the error.
I have tried removing the battery and sim card and replacing the battery after ten mins.  Still no joy.
I have tried to perform a HARD reset. This doesn't work as as soon as the power button vibrates and I press the volume down button the phone shuts down, the exclamation mark never appears.
Please could you point me in the right direction for solving this and getting my phone up and running

Hi, deffers90. Welcome to Microsoft Mobile Community. Since all the possible troubleshooting steps didn't help, consider sending the phone to our Care Points for assessment as suggested by @93tid. Everything will be deleted once the phone undergoes repair. To look for the nearest Care Points within your area, see: Local support. Keep us posted.

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