Nokia Lumia 800 boots only by plugging it after op...

Hello,
This is not a huge problem but strangely my Lumia 800 sometimes does not start normally but only if plugged to the main. I noticed that when I open and close the sim tray then this problem appears. Even when the phone is switched off!
If I just open the tray the phone starts but if I then close it switches off sometimes and won't start unless plugged.
Anyone had this strange problem?
Thank you for reading.

UPDATE: It shut down even if I did not mess up with the sim tray. Every now and then it shuts down and cannot reboot unless plugged in. Maybe is the battery that is gone? It happens even when battery says is 80-90%

Similar Messages

Nokia Lumia 800 won't boot after region+language c...

I just got my Nokia Lumia 800 and attempted to switch region+language to English(US) from English(UK). It said I had to restart the phone to make the change.
The phone turned off and turned back on, but it is now stuck at the NOKIA logo and has been for the past 10 minutes. I tried turning it off and back on, but it still did not boot.
I'm totally stuck with a bricked phone here. Any suggestions? Keep it on and wait it out?
Thanks,
Ken

@kanno41
You could try a "soft reset" by keeping Volume Down and Power buttons down until the phone vibrates three times; the phone should successfully restart with the Nokia logo after a few seconds.
Happy to have helped forum with a Support Ratio = 42.5

Nokia Lumia 800 won't charge, stuck on loading scr...

My Nokia Lumia 800 ran out of battery while I was at work (not the first time) I take it home and plug it in, after 20 mins of the red battery screen it vibrates and springs to life, but it never got past the white 'Three' welcome screen (one of three screens that flash up when the phone is first turned on, others are Nokia screen and Windows screen).
It's been charging for over 10 hours and it's still stuck on that white screen. The phone feels cold (not stone cold, but not warm either) so clearly it's not charging. I've tried a different charger, different plug, and plugging it in to the computer. When I unplug it, it dies after 20-30 mins and I go through the whole process again the next time I charge it.
When I plugged it into the computer it behaved very strangely. It rapidly connected/diconncted itself, not giving Windows time to recognoise the device was plugged in and install the driver software. Before evneutally diconnecting itself and going back to that white screen.
What's wrong with it? It's not the first time it's totally ran out of battery (although I don't let it happen very often).
The phone is only 4 months old!
What do I do?
Nokia Care on Twitter was useless, asked me to do soft resets (already tried, many times, the phone turns off briefly, vibrates, then back to that white screen).
If I have to send it in for repiars how do I do that? I live in South West England, my nearest Nokia Care store is in central London, several hours away.
Thanks for any help you can offer.
The white screen it's stuck on looks just like this: http://www.techwatch.co.uk/wp-content/uploads/2011/08/Three-Logo-235x276.jpg

You should contact the nokia care point and they will organise the device to be collected.
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Nokia Lumia 800 and 1and1 Exchange Email

Hi,
Not sure where to post this ... sorry!
I currently have an iphone 4 and i'm using a 1and1 exchange hosting email account and they use forced password security policy.
I.e. when you put the exchange account onto the phone it forces you to password the phone.
Can anyone tell me if they have a) used hosted exchange email accounts on the Nokia Lumia 800 and everything works as expected i.e. email, calendar and contacts all sync up ok and If there is any problems with forced password security policys?
Your help will be amazing as I have really fallen for the looks and slick OS of this phone. P.s. for those that are interested ... I like Cyan
Many Thanks in advance
Steve

Today I have deleted and resetup both iphones and ipad and all were happy with a numeric password as long as there wasnt ascending or decending numbers or the same number more than twice, so happy days!! Just a little worried that I keep googling and finding problems with security certs although I did find this which sounds promising.
http://brownsmart.co.uk/setting-up-windows-phone-7-for-outlook-exchange-2010/
As a bit of a bonus today I was passing a phones4u of which I never frequent but couldnt resist the urge to pop in to have a tinker with one and there was a nokia rep/expert in for that day only!! Result got a full tour and was shown a few answers to some of my questions about calenders etc
Need to be brave now to pull the plug on my iphone and take the plunge

Nokia Lumia 800, Depleted battery Won't start up.

Hi, After being away for home for 5 days with no charger for my Nokia lumia 800, I foolishly allowed it to run out of battery, Unaware of the problems this can cause due faulty hardware, thanks to Nokia I returned home and plugged the phone into charge. I have allowed my Phone to run out of battery many times before in the past as you wouldn't expect any problem to come of it. After many hours of the phone being on charge I went to turn it on, it vibrated and came up with the phone providers image then no further, it stayed on this image for hours until I held down the power button and it would turn itself off. Not being to worried at this point I went online to the many chatrooms, helpline, youtube videos you name it to source a solution. Having tried absolutely everything, about 10 times nothing has worked to multiple button combinations, heating the phone up, plugging into PC with zune - everything. Now slightly worried as I really do want this phone to work and not have to buy a new one at a great cost. This is not a problem I have cause, it's a problem with Nokia, and the manufacturing of the phone, So if no one on here will be able to aid me in fixing the phone, once I return to the UK I shall take it into a Nokia store to get it looked at, which i won't be happy to do as many of the Nokia outlets are in unconventional locations such as Glasgow.
Thank in advance for any Help which is much appreciated,
Lambtj
Solved!
Go to Solution.

You are posting to a user to user support forum here and not contact ing Nokia Care. If the 800 will not start anymore and you have done all you say you have done it's likely the battery needs to be replaced.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Nokia Lumia 800 won't update!!!!!!!!!!!!!!!!!!!!!!...

Yes, I know there are already several topics on this but I'm pretty desperate now.
I receive a Nokia Lumia 800 in December for christmas (I know it's not the latest but my family doens't have all that much money). Since christmas day I have been trying to obtain the update for the Lumia. The one that fixes battery and stuff. I've tried search for updates and I've tried searching using Zune. I've had NO success at all. I've tolerated the many flaws in my Lumia such as the lack of a screenshot ability and the bluetooth issue. Those are but two of many. I really want to like this phone and so far, I've only managed to become annoyed by it. I refuse to switch to iOS and I don't have the money for a decent android so I ask, does anyone know of any way I can get updates for my Lumia 800?

Pretty sure it's running the latest updates.
A lumia 720 would probably have been (much) cheaper, is faster overall, runs the latest Windows Phone OS (WP8.0 GDR3 with Nokia Black FW) and will be receiving at least the next major OS update.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Data Recovery on Nokia Lumia 800

I recently went on an incredibly moving trip to Poland and took many photos and videos. My Nokia Lumia 800 ran out of battery, so I charged it overnight. When I woke up to switch it on, the memory formatted, which meant I lost so many important photos and videos. I only pressed the on button so I am at a loss as to why this happened. I have arrived home and have researched the ways I could possibly recover these life-changing photos with recovery software (since I did not have access to the internet at the time, it did not sync with SkyDrive). Is there possibly a way I could reclaim these overwritten files? I have done the 'regedit' process, so my PC can recognise it as a device independent of Zune, though it only comes up as a 'Portable Device' in Computer, meaning the recovery software doesnt detect it as a memory store from which it can recover data (ie. Removable Storage Device) . Any thoughts as to how to fix that?
Thank you for reading, and I hope to hear a reply as soon as possible.
Attachments:
WP_000004.jpg ‏1709 KB

Unless you have made a backup of the photos or synced them to skydrive I am afraid there is no way to recover them.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Nokia Lumia 800 camera doesn't work..

Hi everyone.. I have problem.. I buyed NOKIA lumia 800, but camera doesn't work.. When I turn on camera i have black screen, and when i press camera button, she just turn off.. Please help.. i tried hard reset, diagnostic tool, but she doesn't work.

Since the hard reset does not help and you have just only bought the phone, I suggest returning it to the seller for a replacement or refund.

My new Nokia Lumia 800 changes date and time after...

When i switch off and on my Nokia Lumia 800, date and time changes: from 2 september 2012 8.00 to 2 march 2013 14.00. I need help to understand this strange problem and find a solution.

chrysale wrote:
I had the same problem with my Lumia 800. The Lumia 800 kept changing time and date as soon as I switched it off and turned it back on. In my case, doing a HARD RESET helped to fix this. BEWARE! You will lose all your data!
Switch off your phone, hold Volume Down, Power, Camera buttons down. Switch phone on. As soon as it vibrates, release Power button, keep Volume Down and Camera button pressed for a few seconds.
I have the same problem and after going through all the various support sites- Nokia, O2, and endless forums I was told the same thing "Make sure your auto-update for date and time is switched to automatic" But after telling them I don't know how many times that my Lumia 800 didn't have this option, only a 24 hours switch I was told there was nothing that could be done. However I appear to have sorted it out myself. The problem appears to be (or on my phone at least) is wi-fi connection, before I turn my phone off I have to disconnect from wi-fi and when I turn the phone back on the date and time stays corrected.
When I set the date and time manually (for the 3000th time!!) I held in the power button until the slide down close screen disappeared then released it and the phone restarts, then I done it again- same proceedure just to be sure and ever since the date and time has stayed correct. BUT BE SURE TO TURN OFF WI-FI BEFORE SWITCHING PHONE OFF. Hope this helps

Dead Nokia Lumia 800 warranty

I purchased my nokia lumia 800 from a person on amazon market place, the phone died after just a few days and, It will not power up since then. I wondered if I would be entitled to a warranty even though I do not have an origional receipt nor can I find the seriel number as the phone will not power on. Anyone any idea ?

@cozmoss10
You may have problems satisfying conditions of warranty which states:-
"When making a claim under this Limited Warranty you will be required to provide: a) the Product (or the affected part) and b) the original proof of purchase, which clearly indicates the name and address of the seller, the date and place of purchase, the product type and the IMEI or other serial number."
More details here:http://europe.nokia.com/support/repair-and-recycle/european-limited-warranty
I have been caught out in the past with Amazon "One Click" purchase even from established business seller, where there is no invoice included and only communication is that item has been despatched.
Happy to have helped forum with a Support Ratio = 42.5

RAM on nokia lumia 800, 512 or 363 mb???

Hi, I've bought a new Nokia lumia 800. The amount of RAM for this device is 512 Mb. but all the free app that displays the main information of the device that I've used indicates that total ram is 363 Mb and not 512. The device itself don't have the option to see the ram, in the "about" information you can see only the free storage that is 12 Gb. The free app indicates that I've total ram 363 and free ram 341 Mb, how can I be sure of the real amount of RAM. Is there a free or not free app better than mine that discover the real ram.
Thanks.
Solved!
Go to Solution.

Thanks adrianhughes,
I was almost certain that it wouldn't be possible that my phone has 363 mb inspite of 512. But it's always better to doubt because the phone was in sale, I paid 199 €. But the fact that the free apps also don't reveal the real amount of free storage space that is 16 gb, it may be a signal.
Agai thanks and by.

Nokia Lumia 800 is off and continually vibrating.

Hey guys,
I was just using my nokia lumia 800 normally and then it suddenly shut off. I've tried everything to get it working, soft reset, hard reset, taking the sim out, letting the battery go flat then plugging it in, but nothing worked. This has happened once before but it turned back on after 5 mins. It has been 2 days now and it is stil continually vibrating. What should I do?

Hi JulseyB, Welcome to the Nokia forum!
It sounds like you have tried most things to get it back up and running again, I have a feeling it might be a hardware failure, I suggest that you take your device to your local Nokia Care point as soon as you can to get it looked at by a specialist.
I hope this has helped!
Sheldrick
Press the 'Accept As Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!

Nokia Lumia 800 Draining Credit?

Hey guys I've recently brought a used Nokia Lumia 800 (really liking it so far). The only problem is that it seems to drain my credit for no reason. When I go into my history it just says $[ammount] Data usage, and it has used up $20 telstra credit in two days! Does anyone have any ideas on what I could do?

Hi Haywoodjablome, are you subscribed to your Network provider with a data plan? Or are you on Pay As You Go (PAYGO)?
Assuming it's the latter, you can try to turn off the data connection by going to Settings > Mobile Network/Cellular.
In downloading games and accessing the Internet Explorer to browse the web, use WiFi instead.

Nokia Lumia 800 screen is loose

Hello everybody, I'm back again!
But however with a new issue..
I've had my Nokia Lumia 800 since 1year 4 months~
I've dropped it a few dozen times during this time.
So last time I dropped it, the screen got loose.
So I wonder, is it safe to just use some very strong glue in the corners and press it in again?
The glue will be put on the backside of the panel
I hope you understand what the problem is
Attachments:
bild (2).JPG ‏73 KB

Oh, btw. The smartphone works good all in all.
The touchabilities isn't damaged or anything.
everything works as before only that the screenpanel needs to be in socket again

Nokia Lumia 800 2nd. device dies!!

Hi!
Today I'd like to let you know that this is the second time that my Nokia Lumia 800 dies.
Second tieme? Yes, it is second time!!! Only to a Nokia it could happen!!!
I'm really angry towards this formerly "prestigious" brand. They launch to market a Chinese product at an European price!!!!! That's it!!! A product that isn't able to be switched on longer than a week.
Two months ago my Nokia Lumia 800 died by first time. El Corte Inglés Nokia SAT (Madrid, Spain) sent it to repair; and supposedly, according Nokia technician words, Nokia SAT changed everything except for external case. Even all data in device were lost, I received it as new.
Let's say a pray for it, today Nokia brand passed away for me!!!!!

Hi Ceroberts75!!
Thanks for your replay, but it isn’t necessary you stand Nokia brand in this way. Always, in all human organizations there are lot people that suck up and scrounge around companies to beg for a fistful of scraps and they’re happy with them!!!!
You, see? In the Spanish forum my post has been deleted! Is this freedom of speech? No, it’s censure!!!
If you spent almost 500 euro for a device that supposedly is stand by one prestigious company as Nokia was; wouldn’t you expect that once after repairing device, this dvice shouldn’t have the same problem? So, I would!
NOKIA isn’t the same as it was since they started to manufacturing in China.
If you look at Nokia financial results, losses reached 150 M. € the first trimester 2013. Why? It’s clear!!
1st Because their sales were much less than expected and their investments were much higher.
2nd Because their products aren’t supported by customers as long ago due to the hip of problems that new OS causes.
Finally, this rant is for advising those that they aren’t aware about this problem and this brand.

Nokia Lumia 800 boots only by plugging it after op...

Similar Messages

Maybe you are looking for