Nokia lumia 800 end call problems

I had a problem ending calls which looks like a common problem. I had a screen protector which was not a genuine Nokia item. I removed this screen protector and problem solved it now works hooray.
Solved!
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Hi
Glad to hear you solved your issue, the screen protector will interfere with the proximity sensor so it is not recommend to use one.
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Similar Messages

  • Nokia lumia 800 missed calls

    Hi, does anyone know how I can get my phone to tell me I have missed calls when its been switched off or when I am on a call?

    If the 'Call Waiting' facility is Active ( check if you have the options under Call Settings...) you will get the notification of someone calling you when you are on another call. As for the Notification when the Phone is switched OFF..you need to ask your Operator whether they can provide the details when you switch the phone ON . Normally it is a value added service charged separately by the Operator. You receive an SMS with the details of missed calls when activated ...

  • Nokia Lumia 800 rebooting 2-3 times a day at rando...

    Dear readers,
    I have a problem with my Nokia Lumia 800. The problem is that it reboots 2-3 times a day at random. It does it when making a call, being at the homescreen, using an app or not using the phone at all. I took this phone back and got a new one, even a new simcard. But with this new phone, I have the exact same problem!! How can this be? Nobody seems to have the problem, but I do.. with 2 different phones and 2 different simcards. I'm talking about the simcard, because some said it might be the problem. But replacing it doesn't solve a thing. What could the problem be? I am planning to take it back again, but if my third Lumia has this problem, then I'm gonna freak out. Could it be my fault, somehow? I am not holding it in a specific position, nor am I pushing any buttons when it happens... 
    If you know how to solve this other than taking it back, would be much appreciated. 
    Pieter Kroon

    I also had this problem and wondered if it was because i updated it in zune? I now have a second handset and havnt experienced this yet with my new handset. Your problem it seems is not just your own as my first handset would do it waking up, texting, looking in people hub, web browsing and even did it in the middle of a call. I took it back to the three shop and as the guy looked at it it said goodbye. He replaced the phone and so far i had it for about 6 hours. I did have one issue with the screen not waking up in a call on this one and had to hold the power down to end it. Also find that when holding your finger on the screen while scrolling a web page it judders. :/

  • Nokia Lumia 800. Battery and start up problems

    Hi there,
    I have been having quite a lot of problems with my nokia lumia 800.
    Firstly: When the battery dies it takes a long time to get it charged back up. I have tried cycling the charger power between the laptop and power outlet. I have to play around with the power supply for a long time before the unit actually starts charging. And even then when it has just enough charge, it tries to start up but seems to run out of power half way through the start up and I end up back playing with the charging again.
    It seems that there is no battery protection in the phone and the battery can completely discharge. Which would account for the problem with getting it to charge back up.
    Secondly: Yesterday the phone went dead for no reason. It had about a quarter charge in the battery. I tried to turn it back on but nothing. I tried charging it and nothing.
    Again after cycling the power many times between the power outlet and the laptop, I got some response. It vibrated and displayed the low battery screen. So I thought ok, it's charging. But no.
    Once it has enough battery it tries to start up and then freezes on the provider logo and does not go any further. The screen stays like this. Illuminated and with the logo.
    I have tried reseting the unit by holding the power button down for 10seconds and it vibrates and tries to start up again. But again freezes.
    I have noticed that when I leave it charging, the unit gets quite warm. But no matter what I do the startup proceedure stops on the provider logo and no more.
    I tried starting it with the charger connected and it just seems to be powering the screen because when I unplug it the unit goes dead again within a matter of minutes.
    I am at a total loss as to what happened to my phone.
    Can someone help please?

    From the sound of it I think it needs a Nokia Care Point. Could be faulty battery or faulty charging.  You can locate your nearest care point using the link below
    www.nokia.com/support

  • Nokia lumia 800 video problems.

    Hello, my friend in work has a nokia lumia 800 which a couple of days ago just stopped playing all kinds of videos, be it videos he has taken or on youtube or any thing!
    Also xbox live doesnt open either.
    Neither of us are very 'techy' so any suggestions in simple terms would be very much appreciated!
    Cheers

    WhatAmIDoing wrote:
    I seem to have a similar problem. After the most recent software update I can no longer play back videos that I have taken with the phone! I can play you tube videos ok, but not ones I take with the camera. Any suggestions why? I can't find any settings which I could have changed? The files play fine on the computer.
    Thanks
    What happens upon trying to play the videos? Is there any error message or is it just showing a blank screen?
    You can try to copy the videos to your computer, delete the videos on your phone and then transfer them back to the phone from your computer.
    If this would fail, you may consider resetting the phone by going to Settings and then About. As this will delete all the contents of the phone, ensure to sync your files or to create a backup copy. See Reset  and restore your phone found in the below link for more information as regard to syncing your files, resetting the phone and restoring the files backed up:
    http://support.microsoft.com/kb/2606900

  • Broken touch screen on Nokia Lumia 800

    I bought a Nokia Lumia 800. I also got an insurance along with it. Recently the phone fell from my pocket and landed on the top right corner to the floor. The so called Corning's gorilla glass cracked. I went to the nearest Nokia care and asked them to repair it. They took a month just to reply to me (after so many follow-ups) that they cannot do it in my city (I live in Pondicherry, India) and had to send it to New Delhi fo repair. Even in that they were not sure if it will get repaired. The following statement is from an email from Nokia Customer Care.
    "They’ll try to solve the issue. If it is repairable, they’ll repair. Otherwise they’ll return your handset without repaired. If they returned your handset without repaired, they’ll charge rs.175 for transportation expenses"
    When i asked them what if they cannot repair it, he asked me to be positive... So the problem here is in many levels
    1) Why did the phone glass crack from a fall of such short distance? The transmission of impact was from the body directly to the glass....(photo attached)
    2) Why is there not enough support from Nokia Lumia 800 yet from all the service centers?
    3) I am made to wait for more than a month with a cracked mobile phone......
    Attachments:
    Photo of the 359289042195848 Lumia 800.jpg ‏866 KB

    1) Gorilla Glass is 'Glass' and it can break/crack with impact, it is extremely robust, not indistuctable .
    2)All service centres cannot supply full support everywhere, i have to have my Nokia sent away for repair in the UK if I have an issue and can take up to 30 days, so you are not being singled out and this applies to other makes as well.
    3)See 2 and also if you have insurance as stated, and as it would never be considered a warranty issue as it was misuse by the user, contact your insurer, the issue is with them, if you paid for insurance, they are the people to contact ?
    Good Luck
    If I have helped at all, a click on the White Star is always appreciated :
    you can also help others by marking 'accept as solution' 

  • Nokia Lumia 800 - Micro Stuttering / Lag in OS and...

    Hi everyone,
    I just thought i'd bring an issue up that i've been experiencing recently.
    I have a Nokia Lumia 800 (locked to Telstra - Australia)
    I'm experiencing very minor, completely random slow downs or lag sometimes when just flicking through the phone OS and also at times when watching video (either recorded on the phones own camera or Youtube etc).
    The most repeatable way for me to demonstrate the problem is watching a video i have recorded using the phones inbuilt camera, when playing the video back (on the phone) the video randomly lags, usually for about the first 60 seconds and then plays smoothly. It is definately not a reception or buffering issue, as in most streaming cases, the phone is well buffered.
    I have also experienced slowdowns when typing an SMS, where the key presses are very slow to show up on the screen and also when launching even OS built in apps like the People Hub or Contacts.
    I'm running the latest firmware 12070 (in Australia) and have tried hard resetting my phone, disabling all background agents etc with no luck.
    I previously had a 1st gen HTC Mozart which experienced no slowdowns and played back all manner of video with no lag whatsoever.
    There has been some discussions on XDA here: http://forum.xda-developers.com/showthread.php?p=26164497&posted=1#post26164497
    Has anyone else experienced any of these symptoms?

    I too have this sms lag on my lumia 800. i had this issue on both formwares : 12070 and 12072. I really fed up the no of bugs in this phone.
    please guys post the following bug as well. following bug is present in 5 of my frnd's lumia 800 as well. XDA please make sure this new issue reaches NOKIA. So that they can do something about.
    Even i have got this latest 12072 update but still dr is one more bug guess u have not noticed it. Can u please check and clarify with the following bug description.
    1." Connect you nokia handsfree or any headphones to your lumia 800 and make a call and notice that u cannot adjust the volume. Volume remains high (max) always even if you reduce the volume to zero."
    2."Connect your hands free or any head set to your lumia 800 play music and reduce the volume to 15 or less now make a call again you cannot adjust the volume of the call. now cut the call and now your music starts playing in max volume which you will not be able to reduce. Until you remove your hands free or headset and reinsert it.

  • Nokia Lumia 800, Depleted battery Won't start up.

    Hi,  After being away for home for 5 days with no charger for my Nokia lumia 800, I foolishly allowed it to run out of battery, Unaware of the problems this can cause due faulty hardware, thanks to Nokia I returned home and plugged the phone into charge. I have allowed my Phone to run out of battery many times before in the past as you wouldn't expect any problem to come of it. After many hours of the phone being on charge I went to turn it on, it vibrated and came up with the phone providers image then no further, it stayed on this image for hours until I held down the power button and  it would turn itself off. Not being to worried at this point I went online to the many chatrooms, helpline, youtube videos you name it to source a solution. Having tried absolutely everything, about 10 times nothing has worked to multiple button combinations, heating the phone up, plugging into PC with zune - everything. Now slightly worried as I really do want this phone to work and not have to buy a new one at a great cost.  This is not a problem I have cause, it's a problem with Nokia, and the manufacturing of the phone, So if no one on  here will be able to aid me in fixing the phone, once I return to the UK I shall take it into a Nokia store to get it looked at, which i won't be happy to do as many of the Nokia outlets are in unconventional locations such as Glasgow.
    Thank in advance for any Help which is much appreciated,
    Lambtj
    Solved!
    Go to Solution.

    You are posting to a user to user support forum here and not contact ing Nokia Care. If the 800 will not start anymore and you have done all you say you have done it's likely the battery needs to be replaced. 
    Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

  • Nokia Lumia 800 won't update!!!!!!!!!!!!!!!!!!!!!!...

    Yes, I know there are already several topics on this but I'm pretty desperate now.
    I receive a Nokia Lumia 800 in December for christmas (I know it's not the latest but my family doens't have all that much money). Since christmas day I have been trying to obtain the update for the Lumia. The one that fixes battery and stuff. I've tried search for updates and I've tried searching using Zune. I've had NO success at all. I've tolerated the many flaws in my Lumia such as the lack of a screenshot ability and the bluetooth issue. Those are but two of many. I really want to like this phone and so far, I've only managed to become annoyed by it. I refuse to switch to iOS and I don't have the money for a decent android so I ask, does anyone know of any way I can get updates for my Lumia 800?

    Pretty sure it's running the latest updates.
    A lumia 720 would probably have been (much) cheaper, is faster overall, runs the latest Windows Phone OS (WP8.0 GDR3 with Nokia Black FW) and will be receiving at least the next major OS update.
    Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

  • Data Recovery on Nokia Lumia 800

    I recently went on an incredibly moving trip to Poland and took many photos and videos. My Nokia Lumia 800 ran out of battery, so I charged it overnight. When I woke up to switch it on, the memory formatted, which meant I lost so many important photos and videos. I only pressed the on button so I am at a loss as to why this happened. I have arrived home and have researched the ways I could possibly recover these life-changing photos with recovery software (since I did not have access to the internet at the time, it did not sync with SkyDrive). Is there possibly a way I could reclaim these overwritten files? I have done the 'regedit' process, so my PC can recognise it as a device independent of Zune, though it only comes up as a 'Portable Device' in Computer, meaning the recovery software doesnt detect it as a memory store from which it can recover data (ie. Removable Storage Device) . Any thoughts as to how to fix that?
    Thank you for reading, and I hope to hear a reply as soon as possible.
    Attachments:
    WP_000004.jpg ‏1709 KB

    Unless you have made a backup of the photos or synced them to skydrive I am afraid there is no way to recover them.
    Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

  • Nokia Lumia 800 camera doesn't work..

    Hi everyone.. I have problem.. I buyed NOKIA lumia 800, but camera doesn't work.. When I turn on camera i have black screen, and when i press camera button, she just turn off.. Please help.. i tried hard reset, diagnostic tool, but she doesn't work.

    Since the hard reset does not help and you have just only bought the phone, I suggest returning it to the seller for a replacement or refund. 

  • Lumia 800 WPA internet problem

    I have WiFi router and it has WPA-Personal protection.
    My computer connects to internet without problem but my Lumia 800 does not.
    The phone connects to the network but not to the internet.
    Please help I have no idea what is the problem.
    Thanks

    gondar wrote:
    i'm having the same problem, i bought last week nokia lumia 800 (vodafone), the version is: 1600.2483.8107.11501 wich is the version you said that corrects the problem?
    /t5/Nokia-with-Windows-Phone/New-update-available-for-Lumia-800-1600-2487-8107-12070/td-p/1341093

  • My new Nokia Lumia 800 changes date and time after...

    When i switch off and on my Nokia Lumia 800, date and time changes: from 2 september 2012 8.00 to 2 march 2013 14.00. I need help to understand this strange problem and find a solution.

    chrysale wrote:
    I had the same problem with my Lumia 800. The Lumia 800 kept changing time and date as soon as I switched it off and turned it back on. In my case, doing a HARD RESET helped to fix this. BEWARE! You will lose all your data!
    Switch off your phone, hold Volume Down, Power, Camera buttons down. Switch phone on. As soon as it vibrates, release Power button, keep Volume Down and Camera button pressed for a few seconds.
    I have the same problem and after going through all the various support sites- Nokia, O2, and endless forums I was told the same thing "Make sure your auto-update for date and time is switched to automatic" But after telling them I don't know how many times that my Lumia 800 didn't have this option, only a 24 hours switch I was told there was nothing that could be done. However I appear to have sorted it out myself. The problem appears to be (or on my phone at least) is wi-fi connection, before I turn my phone off I have to disconnect from wi-fi and when I turn the phone back on the date and time stays corrected.
      When I set the date and time manually (for the 3000th time!!) I held in the power button until the slide down close screen disappeared then released it and the phone restarts, then I done it again- same proceedure just to be sure and ever since the date and time has stayed correct. BUT BE SURE TO TURN OFF WI-FI BEFORE SWITCHING PHONE OFF. Hope this helps

  • Dead Nokia Lumia 800 warranty

    I purchased my nokia lumia 800 from a person on amazon market place, the phone died after just a few days and, It will not power up since then. I wondered if I would be entitled to a warranty even though I do not have an origional receipt nor can I find the seriel number as the phone will not power on. Anyone any idea ?

    @cozmoss10
    You may have problems satisfying conditions of warranty which states:-
    "When making a claim under this Limited Warranty you will be required to provide: a) the Product (or the affected part) and b) the original proof of purchase, which clearly indicates the name and address of the seller, the date and place of purchase, the product type and the IMEI or other serial number."
    More details here:http://europe.nokia.com/support/repair-and-recycle/european-limited-warranty
    I have been caught out in the past with Amazon "One Click" purchase even from established business seller, where there is no invoice included and only communication is that item has been despatched.
    Happy to have helped forum with a Support Ratio = 42.5

  • Nokia Lumia 800 is off and continually vibrating.

    Hey guys,
    I was just using my nokia lumia 800 normally and then it suddenly shut off. I've tried everything to get it working, soft reset, hard reset, taking the sim out, letting the battery go flat then plugging it in, but nothing worked. This has happened once before but it turned back on after 5 mins. It has been 2 days now and it is stil continually vibrating. What should I do?

    Hi JulseyB, Welcome to the Nokia forum!
    It sounds like you have tried most things to get it back up and running again, I have a feeling it might be a hardware failure, I suggest that you take your device to your local Nokia Care point as soon as you can to get it looked at by a specialist. 
    I hope this has helped!
    Sheldrick 
    Press the 'Accept As Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!

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