Nokia Lumia 800 rebooting 2-3 times a day at rando...

Dear readers,
I have a problem with my Nokia Lumia 800. The problem is that it reboots 2-3 times a day at random. It does it when making a call, being at the homescreen, using an app or not using the phone at all. I took this phone back and got a new one, even a new simcard. But with this new phone, I have the exact same problem!! How can this be? Nobody seems to have the problem, but I do.. with 2 different phones and 2 different simcards. I'm talking about the simcard, because some said it might be the problem. But replacing it doesn't solve a thing. What could the problem be? I am planning to take it back again, but if my third Lumia has this problem, then I'm gonna freak out. Could it be my fault, somehow? I am not holding it in a specific position, nor am I pushing any buttons when it happens...
If you know how to solve this other than taking it back, would be much appreciated.
Pieter Kroon

I also had this problem and wondered if it was because i updated it in zune? I now have a second handset and havnt experienced this yet with my new handset. Your problem it seems is not just your own as my first handset would do it waking up, texting, looking in people hub, web browsing and even did it in the middle of a call. I took it back to the three shop and as the guy looked at it it said goodbye. He replaced the phone and so far i had it for about 6 hours. I did have one issue with the screen not waking up in a call on this one and had to hold the power down to end it. Also find that when holding your finger on the screen while scrolling a web page it judders. :/

Similar Messages

My new Nokia Lumia 800 changes date and time after...

When i switch off and on my Nokia Lumia 800, date and time changes: from 2 september 2012 8.00 to 2 march 2013 14.00. I need help to understand this strange problem and find a solution.

chrysale wrote:
I had the same problem with my Lumia 800. The Lumia 800 kept changing time and date as soon as I switched it off and turned it back on. In my case, doing a HARD RESET helped to fix this. BEWARE! You will lose all your data!
Switch off your phone, hold Volume Down, Power, Camera buttons down. Switch phone on. As soon as it vibrates, release Power button, keep Volume Down and Camera button pressed for a few seconds.
I have the same problem and after going through all the various support sites- Nokia, O2, and endless forums I was told the same thing "Make sure your auto-update for date and time is switched to automatic" But after telling them I don't know how many times that my Lumia 800 didn't have this option, only a 24 hours switch I was told there was nothing that could be done. However I appear to have sorted it out myself. The problem appears to be (or on my phone at least) is wi-fi connection, before I turn my phone off I have to disconnect from wi-fi and when I turn the phone back on the date and time stays corrected.
When I set the date and time manually (for the 3000th time!!) I held in the power button until the slide down close screen disappeared then released it and the phone restarts, then I done it again- same proceedure just to be sure and ever since the date and time has stayed correct. BUT BE SURE TO TURN OFF WI-FI BEFORE SWITCHING PHONE OFF. Hope this helps

Nokia Lumia 800 2nd. device dies!!

Hi!
Today I'd like to let you know that this is the second time that my Nokia Lumia 800 dies.
Second tieme? Yes, it is second time!!! Only to a Nokia it could happen!!!
I'm really angry towards this formerly "prestigious" brand. They launch to market a Chinese product at an European price!!!!! That's it!!! A product that isn't able to be switched on longer than a week.
Two months ago my Nokia Lumia 800 died by first time. El Corte Inglés Nokia SAT (Madrid, Spain) sent it to repair; and supposedly, according Nokia technician words, Nokia SAT changed everything except for external case. Even all data in device were lost, I received it as new.
Let's say a pray for it, today Nokia brand passed away for me!!!!!

Hi Ceroberts75!!
Thanks for your replay, but it isn’t necessary you stand Nokia brand in this way. Always, in all human organizations there are lot people that suck up and scrounge around companies to beg for a fistful of scraps and they’re happy with them!!!!
You, see? In the Spanish forum my post has been deleted! Is this freedom of speech? No, it’s censure!!!
If you spent almost 500 euro for a device that supposedly is stand by one prestigious company as Nokia was; wouldn’t you expect that once after repairing device, this dvice shouldn’t have the same problem? So, I would!
NOKIA isn’t the same as it was since they started to manufacturing in China.
If you look at Nokia financial results, losses reached 150 M. € the first trimester 2013. Why? It’s clear!!
1st Because their sales were much less than expected and their investments were much higher.
2nd Because their products aren’t supported by customers as long ago due to the hip of problems that new OS causes.
Finally, this rant is for advising those that they aren’t aware about this problem and this brand.

Nokia Lumia 800 - Software Update

I have tried loading the Windows Phone software update on mu Nokia Lumia 800 and every single time I have done this through Zune software my phone runs through the majority of tasks it has to do and then locks up at task 9 out of 10 as it re-starts my phone. I had left this going over night but still it hangs on 9 out of 10 tasks completed.
Has anyone else had this problem and did you overcome it?
My current firmware version is 1750.0805.8773.12220
My current OS version is 7.10.8773.98
The latest versions are:-
Firmware 1750.0823.885x.124x0
OS Version 7.10.8862.144
Very frustrated as I have to start my phone again and restore it back to previous version.

Hi arumuga,
Thank you for your post and welcome to the forums.
This could be that the server could be down or busy. You can also try disabling any firewalls and anti virus software and try again.Also have a look at the following links:
http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_update/windows-update-error-8...
And have a look at the following link:
http://discussions.nokia.com/t5/Nokia-with-Windows-Phone/While-the-Nokia-site-says-the-Lumia-update-...
Let me know if any of this helps.
Regards
Raoul_Duke
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

Nokia Lumia 800, Depleted battery Won't start up.

Hi, After being away for home for 5 days with no charger for my Nokia lumia 800, I foolishly allowed it to run out of battery, Unaware of the problems this can cause due faulty hardware, thanks to Nokia I returned home and plugged the phone into charge. I have allowed my Phone to run out of battery many times before in the past as you wouldn't expect any problem to come of it. After many hours of the phone being on charge I went to turn it on, it vibrated and came up with the phone providers image then no further, it stayed on this image for hours until I held down the power button and it would turn itself off. Not being to worried at this point I went online to the many chatrooms, helpline, youtube videos you name it to source a solution. Having tried absolutely everything, about 10 times nothing has worked to multiple button combinations, heating the phone up, plugging into PC with zune - everything. Now slightly worried as I really do want this phone to work and not have to buy a new one at a great cost. This is not a problem I have cause, it's a problem with Nokia, and the manufacturing of the phone, So if no one on here will be able to aid me in fixing the phone, once I return to the UK I shall take it into a Nokia store to get it looked at, which i won't be happy to do as many of the Nokia outlets are in unconventional locations such as Glasgow.
Thank in advance for any Help which is much appreciated,
Lambtj
Solved!
Go to Solution.

You are posting to a user to user support forum here and not contact ing Nokia Care. If the 800 will not start anymore and you have done all you say you have done it's likely the battery needs to be replaced.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Nokia Lumia 800 won't charge, stuck on loading scr...

My Nokia Lumia 800 ran out of battery while I was at work (not the first time) I take it home and plug it in, after 20 mins of the red battery screen it vibrates and springs to life, but it never got past the white 'Three' welcome screen (one of three screens that flash up when the phone is first turned on, others are Nokia screen and Windows screen).
It's been charging for over 10 hours and it's still stuck on that white screen. The phone feels cold (not stone cold, but not warm either) so clearly it's not charging. I've tried a different charger, different plug, and plugging it in to the computer. When I unplug it, it dies after 20-30 mins and I go through the whole process again the next time I charge it.
When I plugged it into the computer it behaved very strangely. It rapidly connected/diconncted itself, not giving Windows time to recognoise the device was plugged in and install the driver software. Before evneutally diconnecting itself and going back to that white screen.
What's wrong with it? It's not the first time it's totally ran out of battery (although I don't let it happen very often).
The phone is only 4 months old!
What do I do?
Nokia Care on Twitter was useless, asked me to do soft resets (already tried, many times, the phone turns off briefly, vibrates, then back to that white screen).
If I have to send it in for repiars how do I do that? I live in South West England, my nearest Nokia Care store is in central London, several hours away.
Thanks for any help you can offer.
The white screen it's stuck on looks just like this: http://www.techwatch.co.uk/wp-content/uploads/2011/08/Three-Logo-235x276.jpg

You should contact the nokia care point and they will organise the device to be collected.
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Data Recovery on Nokia Lumia 800

I recently went on an incredibly moving trip to Poland and took many photos and videos. My Nokia Lumia 800 ran out of battery, so I charged it overnight. When I woke up to switch it on, the memory formatted, which meant I lost so many important photos and videos. I only pressed the on button so I am at a loss as to why this happened. I have arrived home and have researched the ways I could possibly recover these life-changing photos with recovery software (since I did not have access to the internet at the time, it did not sync with SkyDrive). Is there possibly a way I could reclaim these overwritten files? I have done the 'regedit' process, so my PC can recognise it as a device independent of Zune, though it only comes up as a 'Portable Device' in Computer, meaning the recovery software doesnt detect it as a memory store from which it can recover data (ie. Removable Storage Device) . Any thoughts as to how to fix that?
Thank you for reading, and I hope to hear a reply as soon as possible.
Attachments:
WP_000004.jpg ‏1709 KB

Unless you have made a backup of the photos or synced them to skydrive I am afraid there is no way to recover them.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Nokia Lumia 800 screen is loose

Hello everybody, I'm back again!
But however with a new issue..
I've had my Nokia Lumia 800 since 1year 4 months~
I've dropped it a few dozen times during this time.
So last time I dropped it, the screen got loose.
So I wonder, is it safe to just use some very strong glue in the corners and press it in again?
The glue will be put on the backside of the panel
I hope you understand what the problem is
Attachments:
bild (2).JPG ‏73 KB

Oh, btw. The smartphone works good all in all.
The touchabilities isn't damaged or anything.
everything works as before only that the screenpanel needs to be in socket again

Nokia lumia 800 get freeze

hi all
my nokia lumia 800 7.5 get freez/hang most of time while i amlistening music and texting/messaging
no button works, i have to keep press power button until it turn of(no good bye screen comes)
then after restart . 2 or 3 latest text in a thread (which was open while freezing) got deleted
this happen so many times
i am bangged up bu this
pl help me out

Is Wi-Fi turned on? Applications running in the background?
As updating the software is the most recommended thing to do, can you wait a little bit more, my friend? Microsoft has announced that the 7.8 update will be available early this year (Q1). Read more here: An update on Windows Phone 7.8.

Nokia Lumia 800 - sync calendar entries

Did anyone notice that Windows Live will only sync calendar entries within the last “2 weeks” to your lumia? It seems that Windows Live has limited the synchronization through their server. This has caused a lot of inconvenience as past calendar entries are also important.

Yes, I have noticed this - the more responses that users find this unsatisfactory the better and, hopefully, Microsoft/Nokia will address the problem.
There are many times when I need to refer to past items in my calendar, and a 15 day cut-off is unacceptable; I often go back 12 months! I also don't carry a laptop around with me, so logging in to my Windows Live or Google calendar is not an option - that was the reason for purchasing a smartphone.
The Nokia Lumia 800 phone has performed well for me in all other functions but this really does need to be fixed. Come on guys, listen to your users.
I am one of the people that this really DOES BOTHER!!

Nokia Lumia 800 key vibration

I bought a new Nokia Lumia 800. I noticed that despite turning off vibration, the phone vibrates each time the back key (<-) is pressed. Is there any way to turn this off. i believe this could save a lot of battery.
Also how do we completely close an application in Lumia 800? I opened a page in IE. pressed back key. Then pressed and held back key to find there is no active application or IE running. However, when i open IE next time, I see the previous page has been loaded and it has been active all this time which could have been eating in to my data usage as well as battery charge.
Thanx in advance.
Solved!
Go to Solution.

Yep it is true for Psychomania said, however I've been using Nokia since 3310 and since then I've declared that Nokia is a "connecting people" phone. Because it is easy to use, it is easy to share (contacts, sounds, pictures, messages etc), it is easy to customize. Moreover it is not hard to change from an old Nokia phone to the new one.
After Lumia comes, I believe this is the best of Nokia phone that the quality is almost equal with IOS. I do agree for following the trend of the consumer mostly (social, market, book etc) is a good thing to do. But please Nokia, do not change your ability, do not change your "connecting people" style. I'm feeling as a bird on cage with Lumia, could not change sms tone, when I was migrating contacs and I found my contacs get multiplied and I have to merge it or delete it, Could not change my phone name directly from my phone. I know IOS is using itunes for importing things inside it, yet It is not good enough if we remarks all of it. You have your own style, Nokia.

Nokia Lumia 800 Evaluation and Repair Charges

Hi,
I have an issue with my Nokia Lumia 800. Recently, the screen turns off when making or receiving calls in-door but it stays on out-door. I read a forum abt if online which indicated that it is an issue with d proximity sensor. I don't have a protective covering on the screen but still experiences this issue all the time. Can it be fixed in ur office and for how much. Also, I will like to change the screen on the phone cos it got broken when it fell down some weeks back. How much will dat cost also? Thanks.
Moderator's Note: A more appropriate subject was provided.

Questions like yours can only be answered by a Nokia Care Point. This is a user to user support forum. You can locate your local care point using the link below. I suggest you contact them directly.
www.nokia.com/support
Moderator's Note: A more appropriate subject was provided.

Nokia Lumia 800. Battery and start up problems

Hi there,
I have been having quite a lot of problems with my nokia lumia 800.
Firstly: When the battery dies it takes a long time to get it charged back up. I have tried cycling the charger power between the laptop and power outlet. I have to play around with the power supply for a long time before the unit actually starts charging. And even then when it has just enough charge, it tries to start up but seems to run out of power half way through the start up and I end up back playing with the charging again.
It seems that there is no battery protection in the phone and the battery can completely discharge. Which would account for the problem with getting it to charge back up.
Secondly: Yesterday the phone went dead for no reason. It had about a quarter charge in the battery. I tried to turn it back on but nothing. I tried charging it and nothing.
Again after cycling the power many times between the power outlet and the laptop, I got some response. It vibrated and displayed the low battery screen. So I thought ok, it's charging. But no.
Once it has enough battery it tries to start up and then freezes on the provider logo and does not go any further. The screen stays like this. Illuminated and with the logo.
I have tried reseting the unit by holding the power button down for 10seconds and it vibrates and tries to start up again. But again freezes.
I have noticed that when I leave it charging, the unit gets quite warm. But no matter what I do the startup proceedure stops on the provider logo and no more.
I tried starting it with the charger connected and it just seems to be powering the screen because when I unplug it the unit goes dead again within a matter of minutes.
I am at a total loss as to what happened to my phone.
Can someone help please?

From the sound of it I think it needs a Nokia Care Point. Could be faulty battery or faulty charging. You can locate your nearest care point using the link below
www.nokia.com/support

Nokia Lumia 800 - Micro Stuttering / Lag in OS and...

Hi everyone,
I just thought i'd bring an issue up that i've been experiencing recently.
I have a Nokia Lumia 800 (locked to Telstra - Australia)
I'm experiencing very minor, completely random slow downs or lag sometimes when just flicking through the phone OS and also at times when watching video (either recorded on the phones own camera or Youtube etc).
The most repeatable way for me to demonstrate the problem is watching a video i have recorded using the phones inbuilt camera, when playing the video back (on the phone) the video randomly lags, usually for about the first 60 seconds and then plays smoothly. It is definately not a reception or buffering issue, as in most streaming cases, the phone is well buffered.
I have also experienced slowdowns when typing an SMS, where the key presses are very slow to show up on the screen and also when launching even OS built in apps like the People Hub or Contacts.
I'm running the latest firmware 12070 (in Australia) and have tried hard resetting my phone, disabling all background agents etc with no luck.
I previously had a 1st gen HTC Mozart which experienced no slowdowns and played back all manner of video with no lag whatsoever.
There has been some discussions on XDA here: http://forum.xda-developers.com/showthread.php?p=26164497&posted=1#post26164497
Has anyone else experienced any of these symptoms?

I too have this sms lag on my lumia 800. i had this issue on both formwares : 12070 and 12072. I really fed up the no of bugs in this phone.
please guys post the following bug as well. following bug is present in 5 of my frnd's lumia 800 as well. XDA please make sure this new issue reaches NOKIA. So that they can do something about.
Even i have got this latest 12072 update but still dr is one more bug guess u have not noticed it. Can u please check and clarify with the following bug description.
1." Connect you nokia handsfree or any headphones to your lumia 800 and make a call and notice that u cannot adjust the volume. Volume remains high (max) always even if you reduce the volume to zero."
2."Connect your hands free or any head set to your lumia 800 play music and reduce the volume to 15 or less now make a call again you cannot adjust the volume of the call. now cut the call and now your music starts playing in max volume which you will not be able to reduce. Until you remove your hands free or headset and reinsert it.

Nokia Lumia 800 + Xbox 360 BT headset = Best Combi...

I just tested out my Xbox 360 BT headset w/ my Nokia Lumia 800 and it works much better than my Plantronics BT headset. Speaker is louder, connection is a breeze, I know I would always have to pair my phone every time w/ the Plantronics BT, w/ the Xbox 360 BT it connects everytime. Another thing I was surprised at was it supports ADP2, so you can listen to your music or watch netflix and hear the audio through your Xbox 360 BT headset. If you're looking for a headset try the Xbox 360 BT headset.
Nokia phones (Owned 1999-Now):
5110, 3390, 3520, 6230, 6682, N72, 5800 XM , Lumia 800, Lumia 900 (Currently owned)

PostMort3m wrote:
Hello
After all I managed to connect it to the sony bluetooth headset via the nfc function! But manually it wouldn't find either of the two headsets and yes I did the steps you said
The devices you are trying to connect to the phone have to be in the bluetooth pairing mode before the phone will see them in bluetooth.
Read up on how to put the headsets in pairing mode. Should be in the literature that came with them.
Pair my phone with a Bluetooth accessory
http://www.windowsphone.com/en-us/how-to/wp8/connectivity/pair-my-phone-with-a-bluetooth-accessory

Nokia Lumia 800 rebooting 2-3 times a day at rando...

Similar Messages

Maybe you are looking for