Nokia Lumia 800 won't update!!!!!!!!!!!!!!!!!!!!!!...

Yes, I know there are already several topics on this but I'm pretty desperate now.
I receive a Nokia Lumia 800 in December for christmas (I know it's not the latest but my family doens't have all that much money). Since christmas day I have been trying to obtain the update for the Lumia. The one that fixes battery and stuff. I've tried search for updates and I've tried searching using Zune. I've had NO success at all. I've tolerated the many flaws in my Lumia such as the lack of a screenshot ability and the bluetooth issue. Those are but two of many. I really want to like this phone and so far, I've only managed to become annoyed by it. I refuse to switch to iOS and I don't have the money for a decent android so I ask, does anyone know of any way I can get updates for my Lumia 800?

Pretty sure it's running the latest updates.
A lumia 720 would probably have been (much) cheaper, is faster overall, runs the latest Windows Phone OS (WP8.0 GDR3 with Nokia Black FW) and will be receiving at least the next major OS update.
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Nokia Lumia 800 won't charge, stuck on loading scr...

My Nokia Lumia 800 ran out of battery while I was at work (not the first time) I take it home and plug it in, after 20 mins of the red battery screen it vibrates and springs to life, but it never got past the white 'Three' welcome screen (one of three screens that flash up when the phone is first turned on, others are Nokia screen and Windows screen).
It's been charging for over 10 hours and it's still stuck on that white screen. The phone feels cold (not stone cold, but not warm either) so clearly it's not charging. I've tried a different charger, different plug, and plugging it in to the computer. When I unplug it, it dies after 20-30 mins and I go through the whole process again the next time I charge it.
When I plugged it into the computer it behaved very strangely. It rapidly connected/diconncted itself, not giving Windows time to recognoise the device was plugged in and install the driver software. Before evneutally diconnecting itself and going back to that white screen.
What's wrong with it? It's not the first time it's totally ran out of battery (although I don't let it happen very often).
The phone is only 4 months old!
What do I do?
Nokia Care on Twitter was useless, asked me to do soft resets (already tried, many times, the phone turns off briefly, vibrates, then back to that white screen).
If I have to send it in for repiars how do I do that? I live in South West England, my nearest Nokia Care store is in central London, several hours away.
Thanks for any help you can offer.
The white screen it's stuck on looks just like this: http://www.techwatch.co.uk/wp-content/uploads/2011/08/Three-Logo-235x276.jpg

You should contact the nokia care point and they will organise the device to be collected.
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Nokia Lumia 800 won't boot after region+language c...

I just got my Nokia Lumia 800 and attempted to switch region+language to English(US) from English(UK). It said I had to restart the phone to make the change.
The phone turned off and turned back on, but it is now stuck at the NOKIA logo and has been for the past 10 minutes. I tried turning it off and back on, but it still did not boot.
I'm totally stuck with a bricked phone here. Any suggestions? Keep it on and wait it out?
Thanks,
Ken

@kanno41
You could try a "soft reset" by keeping Volume Down and Power buttons down until the phone vibrates three times; the phone should successfully restart with the Nokia logo after a few seconds.
Happy to have helped forum with a Support Ratio = 42.5

Nokia Lumia 800, Depleted battery Won't start up.

Hi, After being away for home for 5 days with no charger for my Nokia lumia 800, I foolishly allowed it to run out of battery, Unaware of the problems this can cause due faulty hardware, thanks to Nokia I returned home and plugged the phone into charge. I have allowed my Phone to run out of battery many times before in the past as you wouldn't expect any problem to come of it. After many hours of the phone being on charge I went to turn it on, it vibrated and came up with the phone providers image then no further, it stayed on this image for hours until I held down the power button and it would turn itself off. Not being to worried at this point I went online to the many chatrooms, helpline, youtube videos you name it to source a solution. Having tried absolutely everything, about 10 times nothing has worked to multiple button combinations, heating the phone up, plugging into PC with zune - everything. Now slightly worried as I really do want this phone to work and not have to buy a new one at a great cost. This is not a problem I have cause, it's a problem with Nokia, and the manufacturing of the phone, So if no one on here will be able to aid me in fixing the phone, once I return to the UK I shall take it into a Nokia store to get it looked at, which i won't be happy to do as many of the Nokia outlets are in unconventional locations such as Glasgow.
Thank in advance for any Help which is much appreciated,
Lambtj
Solved!
Go to Solution.

You are posting to a user to user support forum here and not contact ing Nokia Care. If the 800 will not start anymore and you have done all you say you have done it's likely the battery needs to be replaced.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Nokia Lumia 800 - Software Update

I have tried loading the Windows Phone software update on mu Nokia Lumia 800 and every single time I have done this through Zune software my phone runs through the majority of tasks it has to do and then locks up at task 9 out of 10 as it re-starts my phone. I had left this going over night but still it hangs on 9 out of 10 tasks completed.
Has anyone else had this problem and did you overcome it?
My current firmware version is 1750.0805.8773.12220
My current OS version is 7.10.8773.98
The latest versions are:-
Firmware 1750.0823.885x.124x0
OS Version 7.10.8862.144
Very frustrated as I have to start my phone again and restore it back to previous version.

Hi arumuga,
Thank you for your post and welcome to the forums.
This could be that the server could be down or busy. You can also try disabling any firewalls and anti virus software and try again.Also have a look at the following links:
http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_update/windows-update-error-8...
And have a look at the following link:
http://discussions.nokia.com/t5/Nokia-with-Windows-Phone/While-the-Nokia-site-says-the-Lumia-update-...
Let me know if any of this helps.
Regards
Raoul_Duke
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HELP - My new Nokia Lumia 620 won't boot up, even ...

I'm worried my Nokia Lumia 620 is a lemon, and the Care Centre will just keep taking it in for repair. The reliability so far has been disappointing, especially as I was giving Nokia a try after a 10 year break, and also trying out Windows Mobile / Phone after a 6 year break. I want to recommend it - I'm continually being asked by friends and colleagues what I think of my new phone.   Nokia will be smart to just replace it.
The details: my Nokia Lumia 620 won't boot up today (again). It hung on boot this morning with the Nokia Logo. That was over 2 hours ago. It had this problem during February, and I returned it twice for repair to the local Nokia Care Centre. I guess I'll take it in again later today, but it just feels like a lemon handset so far.
Timeline:
Handset purchased in local Nokia Store on Jan 29 2013 ( 7 weeks ago)
Handset gave "Exclamation-Mark-Screen-of-Death" on Feb 19 2013 (3 weeks old handset)
Local Nokia Store sent me to local Nokia Care Centre, handed in overnight "for repair"
Phone returned on Feb-20-2013 after software refresh.
Worked fine for 1 week.   Problem returned Feb 26 2013. (4 week old handset)
Nokia Care Centre "replaced motherboard" on Feb 27 2013.
Has worked fine for 3 weeks.   Now Lumia 620 won't boot this morning - no Exclamation Mark, instead it's the Nokia Logo on boot.
The handset is 7 weeks old.
Hard reset (side-button-combination) hasn't worked either.
Any advice on getting this working, repaired or replaced?

Update on the repair - it didn't work. I returned the phone to the Yau Ma Tei Nokia Care Centre on March 20th, and was given what was termed a 'replacement' phone. I was pretty happy. All was well. But two days later when I tried to make a phone call using my headphones, I noticed that only the left audio channel was working through the earphones. I tried a second pair of earphones and the same problem. The audio was only working through the left channel. On a new phone. How strange.
So was it really new? My suspicion is that the repair centre has used old returned parts (parts they perhaps term as refurbished) - so in fact my replacement phone is my old phone assembled with old and refurbished parts. Was it in fact a refurbished phone assembled from refurbished parts? Frustrating when they tell me it's a replacement phone.
That was back in late March. I posted a couple of tweets and Nokia responded. They even phoned me to try and help. However no offer of a new phone. All they suggested was that I revisit the Nokia Service Centre. For a 4th time.
That was about 6 weeks ago, and I simply haven't made the time to go to the Service Centre again. It's hard to find the time when my last 3 visits have been so unsuccessful.
Sometimes you just get a lemon. It happened to me once before with a different manufacturer when I was on a contract and had to live with a phone for 2 years that kept cutting out during calls. Same problem - the manufacturer attempted to repair it, but it just never worked properly. That was 10 years ago. Now it's happening with my new Nokia. Luckily I'm not on contract this time. I've read good reviews for the Lumia 620, and overall it's a pretty decent handset in every other way.
But the issues this particular handset has been plagued with has overshadowed any positive feelings I have been having. I'll probably be cutting my losses and changing handsets in the summer.

Nokia lumia 800 video problems.

Hello, my friend in work has a nokia lumia 800 which a couple of days ago just stopped playing all kinds of videos, be it videos he has taken or on youtube or any thing!
Also xbox live doesnt open either.
Neither of us are very 'techy' so any suggestions in simple terms would be very much appreciated!
Cheers

WhatAmIDoing wrote:
I seem to have a similar problem. After the most recent software update I can no longer play back videos that I have taken with the phone! I can play you tube videos ok, but not ones I take with the camera. Any suggestions why? I can't find any settings which I could have changed? The files play fine on the computer.
Thanks
What happens upon trying to play the videos? Is there any error message or is it just showing a blank screen?
You can try to copy the videos to your computer, delete the videos on your phone and then transfer them back to the phone from your computer.
If this would fail, you may consider resetting the phone by going to Settings and then About. As this will delete all the contents of the phone, ensure to sync your files or to create a backup copy. See Reset and restore your phone found in the below link for more information as regard to syncing your files, resetting the phone and restoring the files backed up:
http://support.microsoft.com/kb/2606900

My new Nokia Lumia 800 changes date and time after...

When i switch off and on my Nokia Lumia 800, date and time changes: from 2 september 2012 8.00 to 2 march 2013 14.00. I need help to understand this strange problem and find a solution.

chrysale wrote:
I had the same problem with my Lumia 800. The Lumia 800 kept changing time and date as soon as I switched it off and turned it back on. In my case, doing a HARD RESET helped to fix this. BEWARE! You will lose all your data!
Switch off your phone, hold Volume Down, Power, Camera buttons down. Switch phone on. As soon as it vibrates, release Power button, keep Volume Down and Camera button pressed for a few seconds.
I have the same problem and after going through all the various support sites- Nokia, O2, and endless forums I was told the same thing "Make sure your auto-update for date and time is switched to automatic" But after telling them I don't know how many times that my Lumia 800 didn't have this option, only a 24 hours switch I was told there was nothing that could be done. However I appear to have sorted it out myself. The problem appears to be (or on my phone at least) is wi-fi connection, before I turn my phone off I have to disconnect from wi-fi and when I turn the phone back on the date and time stays corrected.
When I set the date and time manually (for the 3000th time!!) I held in the power button until the slide down close screen disappeared then released it and the phone restarts, then I done it again- same proceedure just to be sure and ever since the date and time has stayed correct. BUT BE SURE TO TURN OFF WI-FI BEFORE SWITCHING PHONE OFF. Hope this helps

Nokia lumia 800 get freeze

hi all
my nokia lumia 800 7.5 get freez/hang most of time while i amlistening music and texting/messaging
no button works, i have to keep press power button until it turn of(no good bye screen comes)
then after restart . 2 or 3 latest text in a thread (which was open while freezing) got deleted
this happen so many times
i am bangged up bu this
pl help me out

Is Wi-Fi turned on? Applications running in the background?
As updating the software is the most recommended thing to do, can you wait a little bit more, my friend? Microsoft has announced that the 7.8 update will be available early this year (Q1). Read more here: An update on Windows Phone 7.8.

Nokia Lumia 800 charging and photo messaging probl...

I got my Nokia Lumia 800 in May and was great to start with but when I updated the phone to the most recent update I started to get problems.
My picture messaging wont work at all, when i recieve a picture message I get "get media content now" but when I try and get it, it doesnt work, I have taken my phone into the shop to see if I had the correct apn etc but they cant see any problems with it. When I took it back to where I got it from and they told me that they would have to send it away without giving me a replacement until I get it back, telling me I would need to buy a new one, I cant have this as I have a micro sim card which will only fit in certain phones.
I have also recently started to get a charging problem aswell, I have reset my phone but nope, and I have tried other chargers which dont help either, my friend used my charger to see if it would work in her phone and the charger seems to be working fine, again it seems to be a fault with the phone.
I love my phone but I am not happy with the faults that seem to be happening now, as I need my phone to be in working order due to family illness.
Could anyone help me with this ?

Have you fully charged via Laptop ? If so let it run down 10% or so and connect to supplied charger and see if it will charge then, also if you have done a software update you could try reverting back to old software then re-installing latest again.
Final solution is a Nokia Care Point !
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Nokia lumia 800 - facebook chat

On my Nokia lumia 800 facebook chat doesn't work, it has been working perfectly before since few day it lets me sign in, it says im signed in and im available but it said 'no one is online' when on my laptop people are online. I've tried different things to make it work but it just won't, any help please?

WPDjalil wrote:
Hi guys,
I'm having the same problem problem as you. A month ago my Facebook chat stopped working suddenly, displaying 1 or 2 contacts as online while I had 18 contacts online on the Facebook web page. The same on my Outlook web page !
I've all the account disconnection and reconnection on my phone and my Microsoft account but still no changes.
Any new solution ?
Nokia lumia 800 on WP 7.8
This issue has been escalated to Microsoft 2-3 days ago and is still under investigation. Some users reported though that this issue has been fixed. According here, the messenger Status is running normally:
https://status.live.com/detail/msgr
If you have not setup your Facebook account in your phone, kindly set it up and check if you'll be able to see your FB friends under Messaging and then Online. Make sure to enable the Facebook Chat on your Messaging by going to Messaging > (...) > Settings > Facebook Chat and that your Status is set to Available.
You can also try to do the steps provided on the screenshot found in this link if above would not be of any help: http://discussions.nokia.com/t5/Nokia-Lumia/problem-in-connecting-facebook-chat-in-nokia-lumia/m-p/1...

Applications for Nokia Lumia 800 no more available...

I cannot find applications for my Nokia Lumia 800 with Windows 7 operative system.
Marketplace and Nokia Apps Highlights no longer support applications for my Phone?

I have no idea what you are saying, I can get apps on my L800 without any problem and new apps become available almost daily.
Also currently available apps get updated frequently for me so it is unclear to me what it is you are trying to say.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Nokia Lumia 800 - Micro Stuttering / Lag in OS and...

Hi everyone,
I just thought i'd bring an issue up that i've been experiencing recently.
I have a Nokia Lumia 800 (locked to Telstra - Australia)
I'm experiencing very minor, completely random slow downs or lag sometimes when just flicking through the phone OS and also at times when watching video (either recorded on the phones own camera or Youtube etc).
The most repeatable way for me to demonstrate the problem is watching a video i have recorded using the phones inbuilt camera, when playing the video back (on the phone) the video randomly lags, usually for about the first 60 seconds and then plays smoothly. It is definately not a reception or buffering issue, as in most streaming cases, the phone is well buffered.
I have also experienced slowdowns when typing an SMS, where the key presses are very slow to show up on the screen and also when launching even OS built in apps like the People Hub or Contacts.
I'm running the latest firmware 12070 (in Australia) and have tried hard resetting my phone, disabling all background agents etc with no luck.
I previously had a 1st gen HTC Mozart which experienced no slowdowns and played back all manner of video with no lag whatsoever.
There has been some discussions on XDA here: http://forum.xda-developers.com/showthread.php?p=26164497&posted=1#post26164497
Has anyone else experienced any of these symptoms?

I too have this sms lag on my lumia 800. i had this issue on both formwares : 12070 and 12072. I really fed up the no of bugs in this phone.
please guys post the following bug as well. following bug is present in 5 of my frnd's lumia 800 as well. XDA please make sure this new issue reaches NOKIA. So that they can do something about.
Even i have got this latest 12072 update but still dr is one more bug guess u have not noticed it. Can u please check and clarify with the following bug description.
1." Connect you nokia handsfree or any headphones to your lumia 800 and make a call and notice that u cannot adjust the volume. Volume remains high (max) always even if you reduce the volume to zero."
2."Connect your hands free or any head set to your lumia 800 play music and reduce the volume to 15 or less now make a call again you cannot adjust the volume of the call. now cut the call and now your music starts playing in max volume which you will not be able to reduce. Until you remove your hands free or headset and reinsert it.

Nokia Lumia 800 rebooting 2-3 times a day at rando...

Dear readers,
I have a problem with my Nokia Lumia 800. The problem is that it reboots 2-3 times a day at random. It does it when making a call, being at the homescreen, using an app or not using the phone at all. I took this phone back and got a new one, even a new simcard. But with this new phone, I have the exact same problem!! How can this be? Nobody seems to have the problem, but I do.. with 2 different phones and 2 different simcards. I'm talking about the simcard, because some said it might be the problem. But replacing it doesn't solve a thing. What could the problem be? I am planning to take it back again, but if my third Lumia has this problem, then I'm gonna freak out. Could it be my fault, somehow? I am not holding it in a specific position, nor am I pushing any buttons when it happens...
If you know how to solve this other than taking it back, would be much appreciated.
Pieter Kroon

I also had this problem and wondered if it was because i updated it in zune? I now have a second handset and havnt experienced this yet with my new handset. Your problem it seems is not just your own as my first handset would do it waking up, texting, looking in people hub, web browsing and even did it in the middle of a call. I took it back to the three shop and as the guy looked at it it said goodbye. He replaced the phone and so far i had it for about 6 hours. I did have one issue with the screen not waking up in a call on this one and had to hold the power down to end it. Also find that when holding your finger on the screen while scrolling a web page it judders. :/

Data Recovery on Nokia Lumia 800

I recently went on an incredibly moving trip to Poland and took many photos and videos. My Nokia Lumia 800 ran out of battery, so I charged it overnight. When I woke up to switch it on, the memory formatted, which meant I lost so many important photos and videos. I only pressed the on button so I am at a loss as to why this happened. I have arrived home and have researched the ways I could possibly recover these life-changing photos with recovery software (since I did not have access to the internet at the time, it did not sync with SkyDrive). Is there possibly a way I could reclaim these overwritten files? I have done the 'regedit' process, so my PC can recognise it as a device independent of Zune, though it only comes up as a 'Portable Device' in Computer, meaning the recovery software doesnt detect it as a memory store from which it can recover data (ie. Removable Storage Device) . Any thoughts as to how to fix that?
Thank you for reading, and I hope to hear a reply as soon as possible.
Attachments:
WP_000004.jpg ‏1709 KB

Unless you have made a backup of the photos or synced them to skydrive I am afraid there is no way to recover them.
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Nokia Lumia 800 won't update!!!!!!!!!!!!!!!!!!!!!!...

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