Nokia Lumia 810 (T-Mobile) Experiencing Freezes Li...

I got a new Nokia Lumia 810 almost a month ago, and I seem to be experiencing the same sort of freezes as the 820 and 920 owners. The first freeze occurred almost immediately after setup, the second the next day, and since then the freezes vary between once a week randomly to several times within a half hour pretty much if I want it to, meaning I can virtually prompt freezes by browsing the web and/or pulling up the keyboard. This morning, for instance, I got it to freeze about once every two to three minutes at will (note, however, I can only seem to do this in the morning, for whatever reason).
I've updated my 810 to the latest firmware, uninstalled everything that can be uninstalled, removed all but my Microsoft Account, disabled Bluetooth, Wi-Fi, NFC, and location services, performed hard resets, used no memory cards, disabled "Find My Phone", etcetera, etcetera, to no real avail. Returning or exchanging my 810 is not an option because I didn't buy it from an official channel, and from what I gathered from the seller this particular unit is a new exchange (it came factory-sealed), so there's already precedent for that not guaranteeing a fix.
I'm not really mad about this, nor does this cause me to want to switch to another platform or anything like that (the grass is always greener, and my phone last round was an Android phone, so I know exactly how "green" it is). There is no "or else" for me so long as my 810 is otherwise functional (and it is), and I don't want to have to leave the WP platform again, so I sincerely hope there is a fix or at least an official acknowledgment coming soon.

Just to update this thread, about a month ago I sent my 810 to Nokia to repair. Nokia apparently reflashed the firmware, and after determining all was good, sent it back to me in about a week. Great turnaround, by the way.
Unfortunately, about a day after I got my phone back, it started freezing again. On the up side, it froze much less frequently than before (nowhere near once every few minutes), but after another freeze in the morning resulting in the alarm clock not going off, I figured I had enough dealing with this excellent but wholly unreliable phone. I was preparing to put it on eBay "as-is" and eating the loss before I stumbled on a forum thread... somewhere... suggesting that at least some of the freezing might be due to the Nokia charger. With a few other users in that thread reporting similar findings, and having nothing to lose myself, I plugged my phone into my computer to charge that night just to see if there was any truth to their findings.
Now, I'm not claiming any conclusions here, but after two weeks of charging the 810 via anything other than the Nokia charger it came with, i.e. a Samsung charger, a car charger, my computer, etc., I have so far experienced zero freezes. I don't know how. I don't know why. This could all be a huge coincidence, and my phone could freeze within the next few minutes just to punk me. It doesn't even make sense to me, since the freezing occurred both on and off the Nokia charger. But for now... no freezes!

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Nokia Lumia 810 - Colored back

Hello,
Where can we get the colored back shells for Nokia Lumia 810 as Nokia USA teases on FB - Nokia US - FB Link?
I know Cyan was available on T Mobile somtime back, but its mostly out of stock as Black as well. where can I get Red?
Thanks in advance.

lumia 810 is looking cool in back shells, now i also need this.
@svsn did you got this or still looking for it...
waqas azam

Nokia Lumia 810 and 820 launch in India

Can you tell me when Nokia Lumia 810 and/or 820 will be launched in India. I am really in need to change my existing mobile and just waiting for these two.
Thanks!
Solved!
Go to Solution.

The 810 won't be launching in India as that model is exclusive to a US network. The 820 should be available early next year. You will need to contact Nokia India or Nokia retailers for more specific dates.

A few questions about the Nokia Lumia 810 for T-Mo...

I recently upgraded from the Nokia E73 Mode to the Nokia Lumia 810, my first ever "smart phone" and I'm already having problems which I hope can be clarified in this forum/thread.
1. Supposedly this phone supports USB "drag & drop", but it doesn't seem to fully work for me. An example, with my previous phone I connected via USB cable and dragged computer files (Audio, Video, and Images) from my computer to the memory card of my phone. I can do this with this phone, but only somewhat. Once it's been "copied" to the SD card, I can't really edit the file from there. If I try renaming a music file for example, the window freezes saying "Program Not Responding". If I try to delete the file, it doesn't delete it either. Another big issue is once it's in my Nokia Lumia's SD card and I right-click it from my PC to edit an image with Photoshop, I can't do it. There's no "Open With..." feature. The same with audio files, I can't open with anything other than Windows Media Player, which I don't use. So does this phone really support "drag & drop" or is this just false advertising?
2. How does one change the message tone? If a so-called "inferior" phone like the Nokia E73 Mode could do it, easily, why can't the superior Windows 8 smart phone do it? The same with an actual ringtone. How does one change it?
I actually do love this phone, but the whole lack of file manager and it's inability to "drag & drop" files for me disappoints.

Welcome to the forum.
the drag m drop is working according to your post. Drag n drop doesn't include altering or editing files directly on the device.
coming from Symbian, I understand your dilemmas here.
best to take the file off the device by drag n drop from the device to the PC and then alter it and then drag b drop it back to your device.
as for the memory card, I have always found it faster to write directly to a card from the PC with an adapter rather then going through the device hardware.
with wp8, you can only use custom ring tones with what you drag into the ringtones folder when connected.
I would recommend changing the file genre to ringtone too
as for the messaging and email sounds currently you are limited to the sounds that available in the device. Not even the custom tones will show.
hope that helps

Camera Software Bug on Nokia Lumia 810

In mid-December 2013, following a recent Nokia software update, the camera on my Nokia Lumia 810 now no longer supports the ability to tap the screen in order to take photos or video.
Instead, I am forced to use the physical camera button which tends to cause slight movement of the phone and blurring of pictures, especially since the 810 lacks the anti-shake feature found in more advanced models.
I assume this is a software bug because I have searched for a setting that would allow me to re-enable the tap to take pictures capability and have found nothing of the kind.
Does anyone have a suggestion on how I can fix this? Will Nokia be releasing a software update to address this problem?
Would appreciate a response soon as one of the best things about this phone has been the camera and right now the camera experience is just awful because of this issue. Several photos from Christmas were ruined by it.
Please help.
Eric

Problem solved ... sort of. After a little further investigation, what I haved learned is this:
(1) When first opening the camera mode on a Nokia Lumia 810 (running GDR2+Amber), the functionality for immediately taking a picture can only be accomplished by pressing the physical button on the handset. The ability to simply touch the screen (anywhere or even on an icon) to initiate a snapshot is no longer operational.
(2) Added now appears to be the option to select a lenses, any one of several installed camera capable apps on my phone. Once an app is selected, it is then possible to touch the screen to snap a shot from within these apps.
So in summary, what was once a two step process to take a picture (i.e., 1. enter camera mode, 2. tap screen to take photo) is now a three step process involving an extra step in the middle to select a lense before tapping the screen and taking the picture.
I would prefer that the camera would continue to support the previous two step picture taking process, but at least now there does appear to be a way to take photos by tapping the screen in specifc apps, such as Smart Camera, which is important in order to avoid shaking the camera (which can happen when using the physical button).

Gnome-Bluetooth cannot receive files from Nokia Lumia 810

To whom it may concern,
I opened a bug report stating that I cannot receive files from my Nokia Lumia 810 using gnome-bluetooth. According to Nokia, it should be able to (and they claimed they tested it themselves during my phone call with them). The bug report is FS#33348. I'd appreciate if anyone could assist me on this problem.

jainkkunal wrote:
This link has been deleted could you please post the solution here Thanks in anticipation
Hi and Welcome to the Forums!
See this KB:
KB05409 Transfer a file using Bluetooth technology between two BlackBerry smartphones
Substitute, in the KB, the appropriate instructions for your other device in place of the KB section for the sending device. Do not skip the "Receive Using BT" step on the receiving BB...nothing will transfer if you do.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
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PIN: C0005A9AA Display/Scan Bar Code

WP8 Nokia Lumia 810 "Other" Storage!

I purchased two Nokia Lumia 810 WP8 phones on 12/31/2013. As of Monday, February 18, 2013 I can no longer install updates, take photos & videos; therefore playing games is also not an option since the phone cannot be updated because it continues to state it's "full" no available space. It does ask if I want to change the setting to save to my SD card which I've configured since day 1. I have a 16gb SD card with 9gb available which I cannot do anything with. I haven't even started paying for our phones and can't even use it. I've deleted many apps leaving me with pretty much the basics, turned off my back up since I ead the back up is saved to the phone, deleted Internet history/browsing, messages, call logs, I have no music and 100 photos...no vidie....seriously, haven't had the phoneslong enough to load up on pics as I typically do. I have 1,600 photos in my iPhone with 6gb available. Has anyone taken this any higher...media, Facebook, Twitter etc?? This is totally unacceptable.

You simply cannot resist it can you? No, you were not “merely stating my experience and reporting what I found”; for if you had done so, I would have no cause to respond the way I did. You added, “Spending a few minutes researching it instead of going off on a rant is usually much more productive”; which implies the questioner does not have a problem, but merely a lack of understanding. Moreover, there is no way that this could be construed, by anyone, as you “not saying others do not have an issue or that there could not be an issue, just that I am not seeing in my case.” By stating that he could have avoided the complaint by doing some research, you are virtually stating that he only requires ‘educating’; and you definitely stated that his complaint was a “rant”. I detect nothing that is overly declamatory, angry or vehement in his original question; though I’m sure he would have some justification for feeling frustrated.
Furthermore, you do not ‘merely state’ your position in reply to me; because you add the phrases, “hampered by any prejudice or negativism” and “someone feels the need to hijack a thread for his own personal baseless vindication”. This clearly implies my judgment is hampered by baseless prejudice, does it not? I have been a Nokia user, non-stop, for over 20 years; and a Microsoft one (and ardent supporter) for nearly as long. There is no-one, I suggest, less prejudiced against either organisation than me; except those who are so ‘prejudiced’ as to see any justifiable criticism as ‘ranting’.
In any event, it seems like "this behaviour makes perfect sense" is not something with which even Microsoft’s Windows Phone Design Manager, Joe Belfiore, would agree.
http://wmpoweruser.com/microsoft-acknowledges-promises-fixes-for-other-storage-issue/
The fact that he is recommending turning off Sky Drive Auto-upload indicates this is not a “baseless” problem; but one based on reasoned, ‘unprejudiced’ observation.
Like many others, it took me only a few days to recognise a looming problem; and we didn't have anyone pointing it out to us. You seem to remain oblivious to it, even with literally hundreds of people pointing it out to you, and right up until Microsoft acknowledged it; though perhaps you feel Joe Belfiore has taken to ranting?

Lumia 810 (T-mobile) - SD card issue, any updates?

As I've found by searching around, it seems like the new Nokia Windows 8 phones have issues when using Class 10 micro-SD cards. I'm using a 32GB Aopen Class 10 micro-SD card in my Lumia 810, and I'm experiencing the following issues:
*Attempting to sync music to my phone's SD card using the Sync App will cause the phone to reboot itself during file copy. If I keep trying, I can get many of the files synchronized, but eventually it will crash and reboot every time a copy is initiated.
*Using the video camera, videos recorded to the SD card will skip when playing back. When playing the videos on a PC, the skips are still there, which means they were recorded with skips.
It almost seems like the issues are related to file writes, as I've had no music playback issues. Also, I have the Xbox Music Streaming service, and I have downloaded several GBs of music to the SD card using the app on the phone itself. I recall one issue where the Xbox music app became unresponsive, and I had to reboot the phone, but other than that one incident, all the other files have been stored correctly and work fine.
I'd really love to know if there has been any updates on this from Nokia or Microsoft. While certainly not a deal-breaker for me, I'd like to know if the issue is being addressed, or if I should start shopping for an 8GB class 2 or class 4 card, if that is all that will be compatible. Officially, I know that my card is supported, but in practice, it doesn't work correctly.
Thank you.

I am also having this same issue with my Lumia 810! I have a 64gb Class 10 microsd card. When I record video to the SD card, the resulting recording skips, even skipping in the same spots when played back on a pc. However, if I record video to the phone's internal memory, there is no skipping on the recordings. This tells me that there is an issue with the Lumia 810 writing to the SD card. My brother's Lumia 810 has the same issue with yet another type of microsd card.
Any updates on this issue yet?

My nokia lumia 720 is hangung and freezing... :(

And i restrat this many times for this prob.

Is the software up to date and how old is your sim card?
Have you tried any of these options from the FAQ?
It is possible to fix many phone problems yourself in a few minutes – including phone freezes, application crashes, sound problems and a blank display. To save yourself time, try these three fixes.
1. Restart your phone
If the phone hardware is jammed, you should first try restart your phone. This does not reset the Microsoft Account (Windows Live ID) or remove any consumer data.
Option 1: To perform the power reset for phones with integrated battery (phone has a special electronic circuit which switches off the power when the key combination is pressed):
Switch the power On (if possible) and disconnect the charger.
Press the Volume Down + Power Key and hold them for 15 seconds.
You will feel vibration.
The phone will reset and boot up automatically.
Option 2: To perform power reset for phones with removable battery:
Remove the battery and reinsert it.
Boot up the phone normally.
2. Update the software
You might not be using the most recent software for your phone. Updating to the latest version of your phone may resolve your issue.
You can check for the availability of Lumia software updates in your region here.
3. Reset your phone
Warning: This erases all the personal content in the phone, including apps that have been purchased and downloaded (may be re-downloaded again), and restores the factory settings.
To reset your phone to the state in which the phone was in the first time you turned it on, go to Settings > About and then Reset your phone.
If you lose your phone, you can reset your phone remotely. In this option you need have the Find My Phone feature enabled and your phone must be connected to mobile network.
1. Login to http://www.windowsphone.com.
2. Click on the drop down menu right next to your name, and select the device that you would like to erase.
3. At the top left corner, you will see the name and model of the Windows Phone.
4. Click on Erase your phone.
And
Warning: This erases all the personal content in the phone, including apps that have been purchased and downloaded (may be re-downloaded again), and restores the factory settings.
Option 1: About menu
Use this option if you know the password.
This option warns about data loss.
Tap Settings > About > reset your phone.
Option 2: Hardware key combination
Use this option if you forget or lose the password.
Use this option if the phone fails to fully switch on when pressing the power on key.
Note: No warning about data loss!
Follow next steps to perform OS reset with the key combination.
Nokia Lumia with Windows Phone 8
Step 1
Make sure the charger is disconnected.
1. Switch the power Off.
2. Press and hold the Volume down and connect the charger, if succeed an exclamation mark (!) is shown on the screen.
(To cancel OS reset and exit to the normal mode, press the Volume Down + Power Key and hold them for 15 seconds).
Step 2
Then input Keys in the following order:
1. Volume up
2. Volume down
3. Power
4. Volume down
Step 3
The phone will reset and boot up automatically. Please note that this may take several minutes.
Nokia Lumia with Windows Phone 7
Make sure the charger is disconnected.
1. Switch the power Off.
2. Press and hold the Volume down and Camera keys.
3. Press and hold the Power key.
4. When the phone vibrates, release the power key, but continue holding the volume down and camera keys, until the phone reboots.
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Nokia Lumia 810 just dead

I don't mean the battery died, I mean the phone died. I pulled it out of my pocket and unlocked it to look at time. I saw the time and pressed the lock button again it went black like it should but then I wanted to check again so when I pressed the lock button again it wouldn't come back.
I took it to tmobile n they were like "ive never seen this before, you need a new phone!" They apperently tried 3 different things to get it to work.
They just never tried taking out the battery so I did it... and it worked after. I then did a master reset cuz mabe it was a glitch... BUT now its the next day and it's doing the same thing. It wont turn on, reset, show lock screen... nothing.
I love this phone to death so ill keep trying with tge lumia 810 but if it continues I may be forced to go with htc

Hi RickCharleston,
Are you still experiencing the issue? Instead of removing the battery and replacing it back, you can to press the down volume and power keys together until the phone vibrates and starts up.
If the software of your phone is up-to-date, performing a reset by going to Settings and then About is what I'd suggest if the issue happens again and is often. This reset deletes all the personal content on your phone so make sure to create a backup copy of your files by going to Settings and then Backup.
If above would not help, trying out another battery to further isolate the issue is what I can suggest.
If this was done and either the issue is with the battery or with the phone itself as you have identified, bringing the phone to a Nokia Care Point is the option then.
http://www.nokia.com/global/support/locations/

My NOKIA LUMIA 720 -Screen freeze & Automatic fast...

My NOKIA LUMIA 720 -Screen freeze..Automatic fast screen touch working without my input
Since yesterday, i am facing this issue. Its 1 month old mobile.
Today i scared alot with my phone working, because my lumia 720 home screen is automatically working with out any of my input. i had seen 3 to 4 times, it struck off all once and it stands on Calculator screen or messge inbox scrren.
Some times, it automatically asking for deletion of contacts & it is asking for link of contacts to one another & it is automatically going for a new message and asking for some file attachment addition.then i feared alot and i switch off the phone immidiately.
What if, any of my images or personnel files went to a wrong person.
Please suggest any of you, what to do now.

M too having this problem.. tried soft/hard reset but no use.. updated every system and app still no use.. I dont even droped my phone that could be the cause of this f*****g problem. Now the down touch not working. but after 5 to 6 hrs of rest it started to work insanely like you said. I cant even use my phone and sometimes the call been ended coz of this stupid problem -_-"

Nokia Lumia 1020 Keeps Freezing

I have the Nokia Lumia 1020 and have been using it as my primary phone since its launch in the states. I love the phone and, up until now, I haven't had any issues. However, I'm currently on a trip overseas and I've had nothing but trouble with the phone. It continually freeze, requiring me to issue a soft reboot (volume down + power buton hold). Even after issuing the reboot, the phone doesn't always act in the desired behavior. I find myself issuing the reboot several times in a row. Moreover, the phone starts to get really, really hot and acts strange (changes my time, etc..). Here is examle of what I go through, step by step:
I'm navigating my phone, normally. Looking at pictues, browsing the web, pretty basic stuff
The phone will freeze on whatever screen I'm on. I have seen it screen while I'm in the Nokia Panorma app, 6tag, and in a handful of basic apps/built in functions
No keys or buttons are responsive
I issue a soft reboot by pressing the down volume and power button at the same time for 10+ secs
Very rarely does the phone reboot and act in a normal fashion. It will usually freeze right away and I have to issue the reboot again, and again, and again
Eventually, the phone will reboot into a somewhat working session.
My date and time is set to an aribtrary one, even though I have my phone set to automatically obtain the time (I'm currently +12 ahead from my EDT origin). It actually sets my date back to March (it is currently October) and an earlier time
Any text messages I receive come in and are not sorted to the bottom of the current conversation (I have to hunt them down from previous conversations within the same thread) - I think this is due to the date/time issue
I have had situations where my last photos taken got deleted (i.e., probably never saved correctly before the freeze)
The phone will get really, really hot
My Situation/Setup
I live on the east coast of the US (GMT -4)
I'm curently in Singapore (GMT +8)
I have the phone set to roam internationally
The phone is roaming on a 4G signal
I have the date/time set to a 24 hour clock and to get time automatically
I have wi-fi enabled, but I am usually not on a network when I freeze (I have been though)
OS version: 8.0.10327.77
Firmware revision: 3045.000.1325.0001
RM-877 ATT-US varient
Lumia Amber software
I've tied uninstalling any apps I *may* have loaded since the issue began, but I have had no luck. I've also messed with the date and time to set it manually. Again, no luck. I'm about to disable photo and video backups (I currently have them set to "best quality").
My questions:
Anybody else having this issue
Anybody have an idea as to how I can solve for it.
Thanks in advanced for any help.

rusted74 wrote:
Hi there, I am experiencing the same issues. Was wondering if your hard reboot worked?
Hi. 'Same' may not be the exactly similar. Please provide us details regarding your case. Does it happen randomly or when accessing certain apps on the phone? What connections are enable on the phone (Bluetooth, tap+send, data connection, WiFi)? How about the background apps running on the phone?
Ensure that the software of the phone is updated. Latest update is the 'Black Update' currently rolling out globally: http://www.nokia.com/global/support/software-update/wp8-software-update/
Aside from the phone's software, it's also important to check that all system apps are up-to-date. Please refer here: http://discussions.nokia.com/t5/Pool-of-Knowledge/Nokia-Windows-Phone-8-App-Updates/td-p/1640082
Hi, mmansour.
To verify, the issue starts after updating the phone to Black. Correct? Or have you been encountering the issue prior updating the phone? After updating the software to Black, make sure that all system apps are updated as well. You may refer to the above link for the system apps.

There is no filter function in numbers for ipad,its very discouraging,as a ipad fan,even nokia lumia providing filter in there low cost mobile

there is no filter function in numbers for ipad,its very discouraging,as a ipad fan,even nokia lumia providing filter function in excel in there low cost mobile.
APPLE KINDLY PROVIDE THIS FEATURE AS UPDATE SOON,COZ I WORK ON EXCEL N NUMBERS IN MY IPAD IS DEAD WITH OUT FILTER FUNCTION,I CAN NOT TRAVEL WITH MY IPAD DUE TO THIS REASON,AS I HAVE TO BE IN FIELD WITH SALES FORCE SO I BOUGHT IPAD.

Probably you know that the new version of Numbers for iOS uses the filters created in the Numbers for Mac version.
It's not the best solution but it helps (of course, if you have a Mac!)

Nokia lumia 800 get freeze

hi all
my nokia lumia 800 7.5 get freez/hang most of time while i amlistening music and texting/messaging
no button works, i have to keep press power button until it turn of(no good bye screen comes)
then after restart . 2 or 3 latest text in a thread (which was open while freezing) got deleted
this happen so many times
i am bangged up bu this
pl help me out

Is Wi-Fi turned on? Applications running in the background?
As updating the software is the most recommended thing to do, can you wait a little bit more, my friend? Microsoft has announced that the 7.8 update will be available early this year (Q1). Read more here: An update on Windows Phone 7.8.

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Nokia Lumia 810 (T-Mobile) Experiencing Freezes Li...

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