Nokia lumia 820 camera and flash not working

Hi, i have my phone for five months,and a couple of days ago my camera stoped working..it is not broken,there isnt any physical problem with it.the buttons are frozen and grey and the screen is black. I had a hard reset a couple of times,doesnt help. I went to a phone service,they dont now whats wrong.. Please help me if you had a similar problem!!

Take it to a nokia care point,whatever phone service said that should of been more concise.
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

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Take it to a nokia care point,whatever phone service said that should of been more concise.
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Nokia lumia 820 camera and flash not working

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