Nokia Lumia 820 - freezing / crashing frequently -...

It seems that this is a recurring problem to some Lumias - more the 820 and 920.
I am happy with the phone generaly and the OS.
What I am not happy at all is the recurring crash / freeze. it happens at least once every day, and worst it happens out of nothing. It freezes during the night when it is on charging plate - thankfully I don't have to rely on my phone's alarm clock.
I turned off bluetooth as a lot seem to be saying it may be the cause, but surely it is not. A lot don't seem to have this problem, so basically could this phone be defective? should I return it or not. It is a good equipment but it needs to be reliable. I have never seen this happen on my iphones or on the several androids that I have owned. I would expect that it would not have happened on the NOKIA's new flagship models...

There is a little more to it than just pure speculation. Having seen others with similar issues here and issues that a few long term members of this forum have experienced, we have been able to trace a lot of problems to various apps.  Personally I experienced a freeze caused by an early version of the Nokia Transit app which has since been pulled and updated and re-released. 
WP8 being so new means practically every app for it is "beta". Personally I have taken to installing apps one at a time and leaving it for a few days to monitor the new app before installing the next. What I also do before I install anything is to do a search here to see if anyone else is experience problems with the app. 
There is nothing in the description which tells you if an app is converted from a WP7 version. I know from having seen it previously for my Lumia 800. 

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