Nokia lumia 822 - out of luck I guess

I bought the Nokia Lumia 822 when I renewed my contract. Early on the phone was randomly turning itself off during the day and at night. I do not have a land line at home and this is also my business phone. Random shut downs are not safe at night nor good for getting business calls.
In order to get it to come back on I have to either remove the battery or hold the power and volume button down for 20 seconds.
I stuck it out after reading in Verizon's forums that this was a common issue and might be fixed in a software patch release by Nokia/Microsoft.
After several patches and a recent (this week) reset to factory settings the problem has persisted. Just this week it has happened over 15 times causing missed calls.
No software updates have helped.
The Verizon / Nokia forums still have numerous posts complaining of this issue but Verizon / Nokia does not seem to be aware of it or want to acknowledge it...
I had to reactivate my old Droid X on my line to keep a reliable phone powered on.
I did have a phone and email conversation with technical support who promised a solution and never got back to me. Now she will not respond to my emails.
I don't think another Nokia product will be purchased again.
Ryan

this is the OS, not phone. it is happening to other Nokia windows phones as well. i've had this phone for approx 2 mths and have been told by verizon tech support that microsoft was supposed to issue the patch to correct this issue by the end of june. ha! i've made repeated calls to tech support, now they say patch delayed till end of july. HA! again!! sad part is, verizon has known this was an issue and continued to sell the phones. i tried to return my phone within the 2 week period, but was told that the 2 weeks start on the day you ordered the phone, not received and activated it. now i'm stuck for 2 years with a piece of crap phone. no more windows phones for me. i missed the 2 week mark by 24 hours.

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Lumia 822 - bad choice...out of luck i guess

I bought the Nokia Lumia 822 when I renewed my contract. Early on the phone was randomly turning itself off during the day and at night. I do not have a land line at home and this is also my business phone. Random shut downs are not safe at night nor good for getting business calls.
I stuck it out after reading in Verizon's forums that this was a common issue and might be fixed in a software patch release by Nokia/Microsoft.
After several patches and a recent (this week) reset to factory settings the problem has persisted. Just this week it has happened over 15 times causing missed calls.
No software updates have helped.
The forum still has numerous posts complaining of this issue but Verizon does not seem to be aware of it or want to acknowledge it..
I had to reactivate my old Droid X on my line to keep a reliable phone powered on.
I did have a phone and email conversation with technical support who promised a solution and never got back to me. Now she will not respond to my emails.
After my contract is done, I will be taking my 2 phone lines elsewhere, just about the time I will be adding a 3rd line.
Hopefully someone will think twice about purchasing this phone.
Ryan

this is the OS, not phone. it is happening to other Nokia windows phones as well. i've had this phone for approx 2 mths and have been told by verizon tech support that microsoft was supposed to issue the patch to correct this issue by the end of june. ha! i've made repeated calls to tech support, now they say patch delayed till end of july. HA! again!! sad part is, verizon has known this was an issue and continued to sell the phones. i tried to return my phone within the 2 week period, but was told that the 2 weeks start on the day you ordered the phone, not received and activated it. now i'm stuck for 2 years with a piece of crap phone. no more windows phones for me. i missed the 2 week mark by 24 hours.

I NEED HELP MY NOKIA LUMIA 822 IS ALL BLACK SCREEN...

ok so, my dad has a nokia lumia 822. he said that he tried to unlock his phone, so he slid the page up and i guess it asked him for a system update? so he accidently pressed ok, or yes, or whatever and his screen went all black then later showed a :-( face.
we took out the battery and tired the VOLUME DOWN + POWER button and the same screen with the sad face is shown. WHAT DO WE DO?!!! please help!

Hope you have tried the Soft Reset correctly ..
Soft Reset : Press Power + Volume(down) keys until the phone vibrates (about 8-10 seconds).
If that doesn't work try Hard Reset : Press Power + Volume(down) + Camera keys until the phone vibrates Then release the power button but keep the volume and camera keys pressed down for another 5 seconds.
Failing that too.. you need to visit Nokia Care

Nokia Lumia 822 - Application Issues

First – I apologize in advance for the length of this post – I just wanted to provide as much detail as I could to help others that might run into problems like I did.
I just got my Nokia Lumia 822 for Verizon and had some issues that I believe were related to the phone being set up for English United Kingdom instead of English USA.
When the associate was done setting up my phone, I started using it and noticed immediately that the virtual keyboard was set for UK English (it displayed a co.uk button instead of a .com button). I went into Settings > System > Keyboard and Settings > System > language+region and switched from English UK to English USA, and I thought everything would be fine.
Although phone functionality, texting, 4G, WiFi, and voice mail from the Verizon Wireless Phone application all worked, and I was able to download applications from the Windows App Store, I had the following issues:
My Verizon Mobile hangs at “Loading Resources…” screen
Voicemail application – got “SIM Error – Unable to read SIM Data” error message
Settings > System > Nokia account – got “Hardware Problem – Couldn’t Complete Operation” error message
Settings > System > Backup Assistant Plus – would not start and returned directly to Settings > System menu
Settings > System > extras+info – would not start and returned directly to Settings > System menu
I took the phone to my local Verizon Wireless store and they told me that it looked like a hardware problem and that I should return it for an exchange where I purchased the phone. I also called Verizon Tech Support, and the support assistant tried a couple of things before coming to the same conclusion – that the hardware was probably faulty and I should exchange my phone for a new one.
I decided to ensure that my SIM card was seated properly, so I popped off the back cover, removed the battery, then removed my SD Card and SIM Tray, then reinserted everything and put the back cover back on. When the phone booted up, I noticed that the App Store had 6 updates for the apps that I was having trouble with. I went into the App Store and downloaded the updates, and now encountered the following problems:
My Verizon Mobile now launched, but I got an error message that the app could not connect to the network.
Voicemail application – still got “SIM Error”
Settings > System > Nokia account – still got “Hardware Problem”
Settings > System > Backup Assistant Plus – application launched but I got an error message
Settings > System > extras+info – now worked, and displayed version information about my phone and OS version
Finally, I went into Settings > System > about and pressed the reset your phone button. When it booted, I went through the initial setup screens and selected the default language (English USA). I noticed that English UK was right above the default selection, and I believe the associate who did the setup in the store selected this instead of clicking on the default. After selecting that I wanted to restore my data from the cloud, and waiting for about 5 minutes for this to complete, I was glad to see that all of the functionality now worked as expected.
So to make a long story short, before assuming you have a bad piece of hardware, try using Settings > System > about – reset your phone – just in case it was set up incorrectly at the store.

netsirk,
Sorry to hear that your phone has become so unresponsive! Let's see if we can get that working again. Try removing the battery for 30 seconds and then replace battery and back and power on. Should that trouble still persist then the next step would be a factory reset. This will unfortunately erase the Lumia but at least will make it functional again. Here are the instructions if you need them: http://vz.to/1mq6kLO . Best of luck.
BrianP_VZW
Follow Us on Twitter @VZWSupport

Verzion Starts Nokia Lumia 822 Pre-Ordering Tonight

At 1am ET Verizon will open the doors for pre-ordering the Nokia Lumia 822.
http://news.verizonwireless.com/news/2012/10/verizon-wireless-4G-LTE-windows-8-phones.html
I have to bite the bullet and purchase the 822 My HTC Touch Pro 2 isn't going to last and the app portfolio of Nokia out ways HTC in choice of phone. Plus I can give the 822 to my wife when/if a high end Lumia makes its way to VZW.

I bit the bigger bullet and paid $99 for the Lumia 922 on AT&T and got a free charging plate with the order. Good enough coverage for the area so goodbye Verizon. It was a good run of 10 years...

Nokia Lumia 822 Lumia Denim Update from Verizon

Hello All,
I have enrolled in Developer Preview on Nokia Lumia 822. My WPhone got windows 8.10.14219.341
The firmware version is 3051.40000.1352.0042 and it shows Lumia Black in the extras + info.
When I got the Verizon update, i tried to update several times.
It successfully downloads and prepares to install.
When it reboots and try to install the patch, it finishes quickly.
I get the message:
It's probably a temporary problem. To Try again, go to settings > Phone Update 0x80188308.
What should I do to get Lumia Denim update on my phone? Reset the phone ?
Please advise.
TechGuru72

Hi TechGuru72,
Welcome to the Microsoft Mobile Community.
Your phone is not running in commercial software because of the Windows Phone Developer Preview Program. Note that it is only intended for developers. In this case, we recommend that you use the Lumia Software Recovery Tool to return it back to the normal commercial software. Check this: http://www.microsoft.com/en-ph/mobile/support/faq/?action=singleTopic&topic=FA142987.
To get the Lumia Denim update, see this: http://www.microsoft.com/en-us/mobile/support/product/lumia822/softwareupdate/. For more information regarding your phone's update availability, click on this link: http://www.microsoft.com/en/mobile/support/software-update/wp8-software-update/availability-in-north....

Help! Nokia Lumia 822 Amber Update Question

I just changed over to a Windows phone from Android. I purchased a Nokia Lumia 822 and installed the Amber Update yesterday.
However, I don't have any of the features from the update available on my phone. My OS version is 8.0.10327.77 and my Firmware revision number is 3045.0000.1328.1031.
Since my phone was "new" to me, I even tried resetting it to no avail.
Everytime I go to Settings>Phone Update, it says there are no updates.
Is there a way to reinstall the Amber Update?
Any assistance would be greatly appreciated!

What is it that you are looking for in the features that you can not find?

Nokia Lumia 822 latest update

My phone has a lot of the latest update features, but its also missing a lot of it too... Such as the notification drop down menu and Cortana.... My phone says it's completely up to date, but if so why do I not have certain features of the latest update to the Nokia Lumia Black?

Welcome to Nokia Discussions, Zurrriiii.
According to the Lumia 822 support page, the most recent software release for Nokia Lumia 822 is Lumia Black. The features you have mentioned like the action center and cortana are both integrated to a much newer update called Lumia Cyan. Availability of this update may vary per region or network provider.

Nokia Lumia 822 for Verizon - Application Issues

First – I apologize in advance for the length of this post – I just wanted to provide as much detail as I could to help others that might run into problems like I did.
I just got my Nokia Lumia 822 for Verizon and had some issues that I believe were related to the phone being set up for English United Kingdom instead of English USA.
When the associate was done setting up my phone, I started using it and noticed immediately that the virtual keyboard was set for UK English (it displayed a co.uk button instead of a .com button). I went into Settings > System > Keyboard and Settings > System > language+region and switched from English UK to English USA, and I thought everything would be fine.
Although phone functionality, texting, 4G, WiFi, and voice mail from the Verizon Wireless Phone application all worked, and I was able to download applications from the Windows App Store, I had the following issues:
My Verizon Mobile hangs at “Loading Resources…” screen
Voicemail application – got “SIM Error – Unable to read SIM Data” error message
Settings > System > Nokia account – got “Hardware Problem – Couldn’t Complete Operation” error message
Settings > System > Backup Assistant Plus – would not start and returned directly to Settings > System menu
Settings > System > extras+info – would not start and returned directly to Settings > System menu
I took the phone to my local Verizon Wireless store and they told me that it looked like a hardware problem and that I should return it for an exchange where I purchased the phone. I also called Verizon Tech Support, and the support assistant tried a couple of things before coming to the same conclusion – that the hardware was probably faulty and I should exchange my phone for a new one.
I decided to ensure that my SIM card was seated properly, so I popped off the back cover, removed the battery, then removed my SD Card and SIM Tray, then reinserted everything and put the back cover back on. When the phone booted up, I noticed that the App Store had 6 updates for the apps that I was having trouble with. I went into the App Store and downloaded the updates, and now encountered the following problems:
My Verizon Mobile now launched, but I got an error message that the app could not connect to the network.
Voicemail application – still got “SIM Error”
Settings > System > Nokia account – still got “Hardware Problem”
Settings > System > Backup Assistant Plus – application launched but I got an error message
Settings > System > extras+info – now worked, and displayed version information about my phone and OS version
Finally, I went into Settings > System > about and pressed the reset your phone button. When it booted, I went through the initial setup screens and selected the default language (English USA). I noticed that English UK was right above the default selection, and I believe the associate who did the setup in the store selected this instead of clicking on the default. After selecting that I wanted to restore my data from the cloud, and waiting for about 5 minutes for this to complete, I was glad to see that all of the functionality now worked as expected.
So to make a long story short, before assuming you have a bad piece of hardware, try using Settings > System > about – reset your phone – just in case it was set up incorrectly at the store.

Hi ARowald,
I understand your concerns regarding the SD card issues you have encountered. A review of my resources indicate that this issue has been escalated to our software team and the manufacturer will address these issues in a future software update (No ETA).
AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/VZWSupport

First Real Pictures of Verizon Nokia Lumia 822

http://wmpoweruser.com/verizon-nokia-lumia-822-real-life-pictures-leak/
Well guys looks like its HTC 8x Flame red for me. No way I am getting this mid range water down version phone. This crap looks like one of the free phones Verizon gives you if you sign a 2 year contract

This looks like a low end entry phone, no thanks... I would not buy this one...
If this and the 8X is all Verizon is getting this round, I will be testing AT&T's network where I live and work, if it is just as good as VZW, I will go get the 920.
Verizon needs to step up their game here and not get low end models.

Enable pop up blockers on Nokia Lumia 822 phone

How do I enable pop up blockers On my Nokia lumia 822 phone? I am unable to log into certain sites,please help.
Solved!
Go to Solution.

You mean disable pop-up blockers? You can't. This has been raised several times. The browser simply takes a dislike to certain sites which it decides are not safe and nothing will persuade it otherwise. My UK bank being one. Asking for a desk top version of a site or using a different browser doesn't help.

Why is Verizon dragging its feet in the release of Windows Phone 8.1 for Nokia Lumia 822 and other phones?

I went to the Windows site and they sent me to the Nokia site. Nokia said it was a Verizon problem. Everyone seems to want to pass the buck. I suppose Verizon is going to blame it on either Nokia or Windows.

"I'm willing to bet there are way more Lumia users out there that really don't care if they get the update or not."
Really?! Apparently, you're not reading many forums. The number of forum users wanting WP8.1 on Verizon's site alone outnumbers those of you claiming that "no one really cares." From these forums alone, I know of about 6 users (you included) who claim not "to care about the update." Whereas I can count at least 6 times that number who claim otherwise. And that is just in these forums.
Regardless of the update, my complaint is not about "getting the update" or even so much the amount of time to get the update. My complaint is the total disregard, carelessness and outright rudeness Verizon has for its paying customers by not informing us on ANYTHING regarding updates. Even if Verizon were to just come out and say, "We are working on something, but due to legal reasons, we cannot discuss it," at least that would be some sort of acknowedgement of our questions regarding these updates. But to dismiss us, and ignore our pleas for information is just plan rude and not very good customer service.

Nokia Lumia 1520 out-of-the-box problem

I just got the Nokia Lumia 1520 from Germany and I took it out of the box all good and pretty, but when then I go and charge it since it didn't turn on at first (I have this british charger and a european adapter) and put it in the phone. I left it for a while to charge since the windows start button started flashing and now when I turn it on, it shows the Nokia start screen, then it shows that it's charging and then there comes a blue screen that flashes and it vibrates after that. Again the Nokia start screen shows and the blue screen flashes again, vibrates and Nokia screen again and so it goes endlessly!
I have never gotten it to start it just flashes the blue screen and turns off again
See the video:
https://www.youtube.com/watch?v=b4eOmqirqRk&feature=youtu.be
WHAT DO I DO HELP!

Sounds to me like the charger you are using is not powerful enough. Are you using the charger that came with the phone? You mentioned adaptors etc so thought you may be charging with another charger. You could also try charging with high output usb chargers, typically ones for tablets.

Sound on Nokia Lumia 822

Hi I have a Lumia 822 and I dropped it once and the screen is spider web. Would dropping it cause one speaker quit working and when I have head phones in only the right haedphone would work. And also would this void warrenty on my phone since I dropped it?

Warranty small print can be found in this resource: http://www.nokia.com/us-en/support/warranty/
Happy to have helped forum in a small way with a Support Ratio = 37.0

Apn problem nokia lumia 822

I have an unlocked lumia 822 ...and with the last update basically all settings to set apn have dissapeared! I tried with the access point app but still nothing..now I read that it is because verizon patched it like this...but this is absurd will an update be pushed to fix this? And if so when?
Thanks
Solved!
Go to Solution.

piotrstrzelczyk wrote:
Today i installed new access point update from nokia and mms and 3g/lte internet are working after that.
SMS sending still not works.
My firmware:1532.5951.1250.1012
I have hope that sms sendings wil be repair soon too.
Cjlim - you had not right with this case. Nokia did somthing with apn problem, mms and internet works now, only sms still wait for fix/repair.
Yours is a different issue unless you have a Verizon branded hadset.

Nokia lumia 822 - out of luck I guess

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