Nokia lumia 920 camera not working

I have tried resetting it in settings and restarting phone but my camera app doesn't work regardless how I try to utilize it, Facebook or directly from menu. The screen is just totally black.
help appreciated, will I have to take this back?

Hi cgaskin,
Welcome to the forum! 
It might be that the problem is with the hardware of the phone already since reset didn't fix it. If your phone is still in the replacement period then you should contact your retailer to get a replacement. However, if your retailer can't help you, it is best to send it to Nokia Care Point. 

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