Nokia Lumia 920 internet and MMS settings

For the Lumia 920 our local cellular company(Du UAE) is not able to provide Internet, MMS settings. Nokia has launched this device exclusively with Du(UAE). Can you please help in this regard. How we can configure our handset to use all features in it. Local Nokia care is not responding to this questions.
Thanks,
Nodirbek
Moderator's notes: Post moved to own thread.

The Lumia 920 is designed to extract network information from the sim card if the information is on the sim. Sounds like their sim may not contaiun this information. If this is the case, you can manually set it up. We won't have the settings for your network so they will have t o give you that. Once you have the settings, goto Settings>Accesspoint>Add, and just fill in the boxes with the information provided by your network. This list will also tell you what information you need. Would be an idea to have this page open when you ring your network.

Similar Messages

Telstra Internet and MMS settings FIXED

Ok these settings work fully and 100% how they are meant to. Only requires 1 APN. tested on Samsung Galaxy S3 i9305 version from Kogan.
MMS will send and retrieve even while Wifi is on. Still requires mobile data though I believe.
Any questions. Comment here.
P.S. Please sticky.
Name:
Telstra
APN:
telstra.wap
Proxy:
10.1.1.181
Port:
80
Username:
(leave blank)
Password:
(leave blank)
MMSC:
http://mmsc.telstra.com:8002
MMS Proxy:
10.1.1.180
MMS Port:
80
MCC:
505
MNC:
01
Authentication Type:
None
APN type:
default, mms
APN protocol:
IPv4
Enable/Disable APN:
APN enable
Bearer:
Unspecified.

That's good, took me a good week to finally get it sorted on my own phone, Mines still stuck on 4.1.1 though (possibly due to rooting as the only way to backup my game save data). Glad to be of help

Nokia Lumia 920 does not send or receive texts

I have 2 new Nokia Lumia 920 phones and neither one can send or receive text messages. I try to send messages between the phones and it appears alright but nothing happens

Have you the correct message centre number? Your provider should have this on their website.
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

NOKIA LUMIA 920 reciever cannot hear me...

Dear Michaels,
I contacted Lumia support in India for a sound issue i.e the reciever cannot hear me at all. This is for all networks contacting me. I am on Vodafone and using a blackberry at the same location the reciever can hear me well. I spoke to the tech support guys who advised me to take it to the repair centre. On saturday i decided to do a factory reset. Then the gears went on turning till sunday and my phone would not start or charge. I took it to the repair centre and told them about my issue. They opened my phone and said the phone has water damage and it is out of scope of warranty. I asked them how is it that the gears are still running when the phone is started and they could not answer and they returned my phone saying I have to pay them. I think this is ridiculous. I spend 38K on a phone and customer support says water damage which is impossible since the gears were still turning as you connected the phone to the charger. But the phone would not charge. I took the phone back home and restarted it and Voila it started working. However now my voice cannot be heard at all by the caller. So I basically have a big shiny brick in my hand. All calls are returned using a Blackberry Curve which is working suprisingly fine. Please advise I have mailed Nokia care in India they said simebody would get back to me no one has. It has been over 5 days since the email and 10 days since I have not been able to return a call.
Pretty frustrating. You can try calling me on 0091-xxxxxxxxx16 and see how bad the Nokia Lumia 920 sounds and then try me on my Curve at 0091-xxxxxxxxx96 and see the difference in clarity for your own self. Both are Vodafone sim cards.
please help.
Moderator's Note: Phone numbers were removed. Please don't publish your personal contact information on a public forum.

I sent my Nokia Lumina 822 to Nokia due to the fact I could not hear every now and then the person I called or called me. I was told my Verizon to take battery out for a few seconds and then reinsert. This worked for a while. It eventually got worse. I dealt with Nokia via chat on line and phone for a few weeks trying to resolve problem. I realized my warrantee was up in ten days and discussed with them having the phone looked at. Being on an extremely limited income, I could not afford the insurance. The phone was sent back to me with a letter stating it had water damage and could not be fixed under warrantee. Everything on my phone worked except what I have listed above when I sent the phone in. Now I cannot even turn the phone on. I should have received the phone back in the same condition it was when I sent to them. Now they are giving me a run around that is beyond my comprehension. They are rude and demand this is my fault. I must have submerged in water, which I had not. Now I have a phone that will not turn on. This phone was synced with my computer and used on a daily basis when away from the house. I cannot afford a new phone as I saved just to purchase this particular phone. They say I have no recourse in this situation. I am extremely tired of being taken advantage by Nokia and treated as a stupid old lady. All I want is the phone back in previous condition. Not much to ask for, right?

Nokia Lumia 920 - Unlocked - Cannot use internet

I've been having trouble with my nokia lumia 920, namely with the internet (or rather, lack of it) ever since it was unlocked.
I purchased my locked Nokia Lumia from a Phones4U store in the UK and it worked just fine with my UK Orange sim card. However, when I had it unlocked (not by Orange. They would not sell me the unlock code because I had not bought the phone from Orange, so I had to go through another route) I noticed the internet was not working. Everything else was fine, apart from that.
At the time I was in Greece and using a Vodafone sim card. I received a text from the carrier saying I had to download an app for the internet to work, so I clicked on the link they had sent, which in turn would not work because the app I needed to download apparently did not exist. (I had to do the same thing with my iphone 4S and it worked just fine)! I assumed it was because Vodafone did not have 4G so I ignored it and resulted to using just WiFi whenever it was available.
When I went France I purchased a sim card from Orange in the hope that it would work but, again, I didn't. By this time I had already gone online and had a look for tips (I had done the Settings>mobile network>highest connection speed>3G, in case 4G was not available) but to no avail.
I really like this phone and would like to make use of it but without internet there's not much I can do. Would anyone have any tips as to how to resolve this problem? Anything will be really appreciated! Thanks in advance.
Solved!
Go to Solution.

When you click on settings - Wifi stupid i know but check it is switched on. Under that can you see a list of connection points. Also can you connect to internet via GPRS
If above is yes ( as I am sure it will be ) for Wifi. If no for GPRS have you tried inputting a new apn manually.
Name - Orange Internet
APN - everywhere
Proxy & Port - Please leave blank
Username - eesecure
Password - secure
Server - Please leave blank
MMSC - http://mms/
MMS Proxy - 149.254.201.135
MMS Port - 8080
MCC - 234
MNC - 30
Authentication type - PAP
APN type - Internet & MMS (If no selection available , leave blank )
Also in settings - mobile network ensure data (first item is set to on and in bottom item network selection (mine was set to automatic). click on setting and it will search for networks. select the one you want , I presume Orange.
See if that helps
Maybe with future updates we will be able to modify internet settings
Keith

Nokia Lumia 920 wont open applications and hot

I've had my nokia lumia 920 for 4 months now and really liking it. In the last few weeks it has begun to misbehave.
Basically when browsing internet or using apps the back of the phone gets quite hot and then when I try and open things like messaging or people or something lile that I get a black screen with "resuming" displayed and then the it simply returns to the home screen again. The strange thing it does not happen when I am calling someone or someone calls me. It seems apps not opening starts when the phone is getting hot and the only way to resolve it to restart. All this happens within 10-15mins of use.
I know people have mentioned that some apps causing problems skype being one of them, but i dont have a great deal of apps just the usual stuff facebook, ebay, twitter etc.
Does anyone else have this problem, is it hardware or software related, like i said my phone has been fine up until a few weeks ago would appreicate any feedback people may have on how to resolve.

I had exactly the same problem, 4month old 920 that suddenly started playing up. I ended up doing a factory reset (down vol + power, then down, power,down,up or something similar). So no extra apps and the same problems, I would do around 6 soft resets followed by a factory reset a day before I gave in and took it to O2 for repair at the weekend.
Whenever I got the black screen, (clock top right) and resuming displayed, the battery got really hot. After factory reset the battery cooled down but the remaining percentage had dropped by about 10%. I tried a factory reset and not putting my SIM back in but same deal. The only apps on it were the factory ones so I'm still not sure what causes the problem. Hopefully it will come back fixed and not just have a factory reset.
If the repair engineer explains what the problem is I will let you know.

Nokia Lumia 920 from AT&T and the 8.1 update

First of all will the Nokia Lumia 920 from AT&T get the 8.1 update or will it have already been considered EOL? Also when will the 920 from AT&T get the 8.1 update and whatever update is included with that from Nokia?
Stephen J. Mayer

“Windows Phone 8.1 will become available for […] every Lumia […] running Windows Phone 8 […] in a [firmware] package called Lumia Cyan – starting this summer.” When Lumia Cyan is available for your Nokia Product Code, you get a notification on your phone automatically (see Menu » Settings » Phone Update). More about this there …

Nokia Lumia 920 India Launch ! - Some Observations...

Hi,
Being a Nokia fan for years .. I decided to write this .. I hope people at the right level from Nokia see this.
We all know Nokia Lumia 920 has probably hit all the right spots with Users abroad and the best thing is they are loving it a lot. I probably would like to be one of them soon.
However I have certain concerns,
When Nokia launced Lumia in India people had high hopes including myself however one thing that I have always found going wrong is the 'PRICING' .. yes such insanely high pricing at launch .. why ? Look at the pricing of Lumia 800 at launch (around 33k) . Look at the pricing of Lumia 900 still (31k) ? .. Lumia 800 now sells around at the price of 19k !! - almost a 40% drop in price.
The basic thinking in the minds of people including me is 'Don't buy a Nokia phone immediately on launch !!'. Why can't this be changed ? - Yes everybody wants to earn profits but in a situation wherein you are more in search for Mindshare .. This does not make sense. Obviously I am no one to teach anybody anything but this is what I feel & what I have felt for years.
If I buy a Nokia Lumia 920 at launch only to find that after 3 months the pricing has come down by 3-5k .. I will not be a Happy Consumer.
Nokia - Launch Lumia 920 at a very competitive price (so that the likes of SGS3 & HTC 8x will feel ashamed) .. Arrive at a price & keep it steady for real long so that the initial adopters are happy & others come to know that Nokia's pricing is real good and will stay that way for long.
Nokia's Lumia are pretty good phones .. they never lag when compared to Android etc however they have not been well received by people here in India. The most common answer that I get is 'Bluetooth not there - can't transfer files' , 'Can't use memory card ' & 'Apps not available'.
Nokia - you have to change this mindset of people because with Windows Phone 8 these things are no longer hindrances ! .. especially Bluetooth & Micro-sd support.
I am expecting your Ads to have this .. be it on Radio or TV or Internet.
Can we have right people on the Job ? - Recently I went to Hypercity Mall (in Mumbai) (Nokia booth). I took in my hand a Lumia 510. I asked how much RAM ? .. to my surprise he answered 512 Mb .. and I was like What ? I asked him to recheck - still the same answer. He said we have confirmed. The phone actually comes with 256 Mb of RAM.
Now imagine what happens to a consumer who brought this phone from him ?
Nokia - Please get the right people at task for Nokia Lumia 920 & 820 because there you have got some real innovations like PureView, OIS, Wireless Charging etc. Ensure that users get the right demo of all the innovations. First impression will be the Last impression.
At Malls (without Nokia booths), the 2 phones Lumia 800 & Lumia 710 lonely guard the booths .. with rarely anybody there to explain about them. Just on the side of it I find Samsung's booth with all the latest flagships standing there & probably someone to explain about it - however Android needs no explanation these days will all aware about it (& even if not aware they know a phone with it is Cool!).
Nokia - Please set your own booths for Lumia (both WP8 & WP7) & assign one of your Guys per Booth. I really don't know the dynamics of setting up booth at a mall & the financial impact of it. All you need to do is differentiate your Lumia's from others.
Alternatively you can have a Lumia Van (or Lumia Vans) running around the City with all the possible Lumia's on it for doing Demo's. All Lumia's - since a person can come up to check a Lumia 510 too & not having a specific Lumia means Dissatisfaction for the user.
Nokia Lumia 920,820 & 620 are gem of a phones .. Hope everything is done right with them in a price sensitive market like India & I hope that Nokia you are listening to a User's opinion here.
Here's someone who wishes real good things for Nokia. Good luck with the launch of Nokia Lumia 920, 820 & 620. Desperately waiting !!

Hi slon!
Welcome to Nokia Forum!
Let me answer your question in the same manner you have presented it.
1. How can I configure networking option for individual application (it was standard option before, see N8)
- Can you tell me which particular application/s you are referring to? The phone prioritizes WLAN connection over 3G to ensure quality customer experience.
Example: Nokia Maps - when downloading map data, it would require you to use WLAN as phone would require high amount of data.
2. Where can I find the option like: Automatic, Always ask, WLAN only when using access to data connection
- These options are not available on the device. However, you can find some settings that are similar to what you are looking for:
Settings>Wifi>Tap on Advanced> you will have the following options:
Notify me when new networks are found
Automatically connect to Wi-Fi hotspots
Send information about Wi-Fi connections to help discover nearby Wi-Fi
Keep Wi-Fi on when the screen times out

Nokia lumia 920 sound issues

I have a problem with the sound of my Nokia Lumia 920. I bought the phone back in June, this issue have only just start. The sound works when i get a text message, email and other notifications, it doesn't work when i play music or games, even when i type on the keyboard it just doesn't make any sound. I hope someone can help me with this problem. Thank you

hi mate,
have you got the Portico update installed (check via Settings > Phone Update). also check that you are fully up to date with all the latest Nokia system apps in the Store. failing that, you can try soft reset (pressing the volume down and power buttons together until the phone vibrates).

Nokia Lumia 920 loads of issues after Denim update...

Everything functions well, but after updating it to Lumia Denim + Windows Phone 8.1 Update 1 I first got some weird installing issues, then it started randomly crashing, then it worked fine again, of-course it won't back-up as usual (so no hard-resseting for me), and the live folders seem buggy for no reason at all, but for some reason whenever I attempt to create a live folder it takes me 5 minutes and it won't ''accept it''.
Also for some reason there is no ''Hey Cortana'' or maybe this simply isn't for the Nokia Lumia 920.
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Hi, TulaTheQuang. You may try checking if there is any update on the phone system apps by going to Store >... > settings > check for updates and see if these will fix the problem. If not, try rebooting your phone by holding the volume down and power keys at the same time for 10-15 seconds, release and the phone will restart. After this operation, you may need to set the date and time on the phone. Let us know what will be the outcome. For the availability of Hey Cortana, you may refer to this link: Will I get “Hey Cortana” voice activation after Lumia Denim update?. Link is applicable regardless of your region.
Regarding your concern about the calendar, gilesrm74. The feature is currently unsupported on the device, but you may post your concern on this link: windowsphone.uservoice.com as a feature suggestion. And for the availability of Cortana, you may check this link: Full of features: Lumia Denim Update.

Facebook Notifications Nokia Lumia 920

Hi, I can't seem to get facebook app notifications to work on my Nokia Lumia 920. I've selected 'toasts and tile count' and all the boxes underneath are ticked, yet i still don't recieve notifications. Even on my lock screen i don't recieve notifications.
Can anyone help me?
Thanks

If you go to outlook.com and login with the Microsoft account you use on your phone, then go to the upper right and click your name, select account settings. On the left menu now go to Permissions then Manage your accounts. You should see linked accounts like Facebook, Twitter, Linkedin if you have them. If Facebook is not there, you need to add it and give permission for them to be linked. If it is there, you may want to try and remove it and add it back again and then give it a little time to sync and see if that works
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Nokia Lumia 920 - Not connecting on MAC OSX 10.6.8

Hello everybody,
I have this problem that alot of people are encounting but it seems having no solutions yet.
I bought my Nokia Lumia 920 a couple days ago, made all the updates alvaible but still I can't connect my phone to my MacBook Pro.
The funny part is that my dropbox application on my mac detect my phone and tries to import my pictures where neither iTunes or Finder are able to recognize my Nokia.
The all support we got is to download a app which is not working for the OSX 10.6.8 and they seem to force us to upgrade to the 10.7 OSX.
It is my right, as a consummer, to choose to OS I want for my laptop and it is to both Windows and Nokia to make their devices compatible to their customers computers.
So here is my call to all Nokia and Windows developpers: Do not ignore us, there is a problem and the first step in order to solve it is to recognize this problem.
The least you can do is to tell us that you are currently working on it because I feel all alone in the dark but I am pretty sure I am not alone and you might loose some clients that are delighted with your phone but really "**bleep**" off the way that they are treated in the process of solving this important problem.
Thank you for your time and comprehension,
I am looking forward some advices from any developpers.
JyCey

I have to raise a different view point. Many users of macs are ordinary, non-techie people, who simply want a machine to do basic things. I know people with very old macs, and they are happily using them for simple purposes. I have 10.6.8, and any upgrade would cost me some money to upgrade parallels. Macs can run for years, and I believe that it is important for equipment to be able to be used for long periods of time, if the user wishes. Also, earlier OS are very commonly unsed in coutries where money and internet is not as available as to many of us.
I also use a mac with XP as I need a small install base for only one PC based software that I occasionally use.
As a developer, I would expect them to look at the actual installed back of OS, and realise that some simple functionality should be backward to existing users. The ability for a phone to connect to earlier OS is something which I did not even think about - I thought it would be automatic. Its also not that difficult to develop.
The forums are awash with frustrated new pruchasers of Lumia phones, suddenly realising that their expected functionality with PC Suite, etc has now gone. Many of those people are very frustrated, and they will pass on their frustrations to others, and sales will be affected.
I have been a Nokia user now for about six years, and I have watched the same frustrations of users, requesting Nolia to develop expected connection, integration, and sync software that other phone manufacturers seem to be able to do. Finally, a reasonable PC Suite version is now developed, but not compatible with Lumia?? Do we have to go through the whole waiting thing again? Why cannot Nokia look at this not as a software problem, but an expected functionality feature.

Premiere Elements 9 no longer supports video files from Nokia Lumia 920 (it used to do)!

I've edited many videos from the same phone (.mp4) with the same software before (last time was 8 months ago). Now the software claims that the "file format is not supported or the required codec is not installed". How can it be? I haven't uninstalled or installed any codecs. The phone is the same. I can still open the old projects on Premiere Elements. I need to get this fixed so I can edit my videos!

nome2014
In the case that you are presenting, are you importing new Nokia video into a new project? You say that you can open old projects in Premiere Elements. Do the old projects contain Nokia video from the same camera? If so, open one of the old projects and try to import the new Nokia video into that old project. Imports or not?
What computer operating system is your Premiere Elements 9 running on? Are you running the program as the 9.0.1 Update? If not, please do so either
a. from Help Menu/Update in the opened project
or
b. from the 9.0.1 Update downloaded from Adobe online (Premiere Elements closed during download and installation).
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4929
I have just downloaded a sample from your Nokia Lumia 920 (1920 x 1080 @ 30 frames per second* AVCHD.mp4) and had no problems importing it into a new Premiere Elements 9.0/9.0.1 project set with the project preset of NTSC DSLR 1080p DSLR 1080p30.
*Potential issues....
the Nokia video comes with a variable frame rate, in my case, 4.201 to 30.090, showing a value of 29.272. Premiere Elements (any version) is known to have issue with cell phone video recorded with a variable frame rate. The problem can manifest itself as audio out of sync or just not being able to import the video at all. Remedy...take the video into HandBrake and convert the variable to a constant frame rate.
http://handbrake.fr/
Do you need a step by step how to on that? If so, we can supply one.
From what I have read, the Nokia can record with AVCHD video compression as well as MPEG-4. Both have a .mp4 file extension. Is what you used before the same video codec as you are using now? Please check the camera settings.
Please review and consider. You can post a sample of your problem video here as a Dropbox link, and I will road test it in my Premiere Elements 9.0/9.0.1 that is working with a sample download from your brand/model cell phone.
We will be watching for your follow up.
Thanks.
ATR

Nokia Lumia 920 camera key not working

Am modesta I use Nokia Lumia 920 , I woke this morning and discover that my camera shortcut button at the right down side of the phone is no longer working, I press and press nothing is coming up.please I need assistant.thanks
Moderator's note: We provided a topic-related subject to the post as it was moved to the appropriate board.

hi mate,
have you checked that you are up to date with the latest firmware thur checking in Settings > Phone Update, and that you are up to date with all the latest Nokia system app updates from the Store? if you are, and you are still encountering problems then it appears you will need to visit your Nokia Care point for inspection of your phone.

Lumia 920 Internet Sharing not working with Window...

I am unable to get Internet Sharing to work from a nokia Lumia 920 to Dell XPS running Windows 8 with Intel Centrino Wireless-N 1030. Help !!
Things I have tried:
+ Checked the phone was actually working with Internet sharing: Different laptop running Winows XP connected fine, everything worked
+ Checked the Dell XPS could connect to inernet sharing using an HTC One as the hot spot: everything worked fine.
+ Tried turning on FIPS: made no difference:
+ Tried updating/different drivers: made no difference
+ Tried turning of N, and only using g: made no difference
+ Tried different access point settigns on the phone: made no difference
This is one of those things I expect to just work, like it does when the phoen is used with a different laptop, or when a different phone is used with this laptop.
I've run out of ideas. Any help appreciated.

Finally fixed it. First I tried using the latest Intel drivers, but to no avail. So I did a driver rollback, and that seems to be working. Driver version now at 14.2.1.3, Microsoft release.
So problem is a compaitibility issue with the drivers on the windows laptop. All I can advise others having similar problems is keep trying different drivers (newest not necessarily the best)

Nokia Lumia 920 internet and MMS settings

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