Nokia Lumia 920 voice input problem with speaker o...

My voice input doesn't seem to pick up any sound while having the speakers on. The voice recognition doesn't work, it just says that i didn't hear anything. I'm having the same problem with soundhound, skype and turning speaker on while calling. Someone else having the same issue?

I have the latest Nokia update, and the latest Nokia system apps from the store, i've used the reset sometimes when my phone freezes but the problem's still there. Its really annoying.
I sent my phone on service about a month ago because of another issue, they said thet they changed the motherboard, and that's when this problem started to occur.
I've seen other people on the net with the same problem, but it looks like it's a rare problem.

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Nokia lumia 520 push notification problem with wha...

I have a Lumia 520, and i find that i do not receive push notifications for my whatsapp messages. I have to open the application before the messages come through. I would like to know how to correct this. I have checked all my settings.

On a HTC-forum I saw the next solution, and it works also for Nokia Lumia! That means it is a Microsoft Issue!
1) Unpin Windows store from start
2) ERASE Internet Explorer History
3) ADD new language to the keyboard (Settings-->keyboard-->add keyboards
(CHOOSE A LANGUAGE THAT REQUIRE DOWNLOAD)
4) When downloading is finished, it will ask to restart and install
5) After installation and restart do the following;
A) UNINSTALL WHATSAPP
B) REINSTALL WHATSAPP (you can get conversation history back when asked, so no problem)
After this the push function works, but there is still a delay up to 10 minutes! So when you test, be patient.
NO BETTER PRESSURE MEDIUM THAN ANTI ADVERTISING SO AFTER THIS EXPEDITION PLEASE CHANGE YOUR STATUS TEXT TO:
USING WINDOWS; THAT MEANS DELAY UP TO 10 MINUTES
When all Window Phone users display that message, Microsoft has to come with a final solution!
Please spread the word

Nokia Lumia 920: problems when playing videos on p...

Dear All,
thanks to this great support community website, I will b hopefully able to solve my prob.
Description:
my nokia lumia 920 has got the latest Win8 firmware and Lumia Amber update ( with 3 UK) but when trying to play videos on my win 7 pc's,
the actual video is corrupt or does not work properly,ie sound and slow immage processing.
I have the latest win 7 codec pack on pc and tried apps like VLC,ITunes,Windows Media Player,Nokia Media Player,Nokia Video Converter and others without success......not sure what's wrong but video were ok with my old Nokia N8......perhaps the format is not recognised??????
The fact that the pc plays the video means that format is not an issue but the quality is just terrible,video and sound.
I used both the WP desktop app to sync and dragging and/or dropping file with no difference at all.
DESPERATE,PLS HELP!!!!!!!!
Any suggestion is very much appreciated......Many thanks in advance,
Rgds, DD1

Camera resolution is low and can’t change resolution (Nokia N8 has better)
Lumia 920 is 8Mpix, N8 is 12 Mpx, that said please elaborate. I am pretty sure that you will not be able to tell which phone took a shot if I show you one and don't tell you which I used.
Navigation (Here drive + beta) not comes with traffic updates and not giving alternate routes. Yeah traffic update is in the maps but there’s no point in there (Nokia N8 has better).
HERE suite of apps is relatively new and constantly being updated. I'll come
NBA live streaming No App. And flash player not support. (IOS and Android has it) not on N8 also.
Flash is dead, not available anymore for any up to date OS. Talk to the developer of an app on bringing it to WP8
Alarm won’t work when the phone off (N8 will turn on and works)
Your N8 is never really off
Keyboard not comes with arrow (<>) keys. Can’t type a missing letter between a word, have to delete the word and type the whole thing again.
tap and hold in textbox, cursor appears, move finger (while holding) to where it needs to go
Music player app can’t close. Just pause the song.
There's an app if you feel you must remove the player. Last I checked when paused playback is stopped.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

I have a windows Nokia Lumia 920 mobile phone but cannot sync with my Mac

I cannot sync my Nokia Lumia 920 mobile phone with my Mac desktop system 10.9?

Have a look on the right of this page under 'More like this'.

Nokia Lumia 920 - Unlocked - Cannot use internet

I've been having trouble with my nokia lumia 920, namely with the internet (or rather, lack of it) ever since it was unlocked.
I purchased my locked Nokia Lumia from a Phones4U store in the UK and it worked just fine with my UK Orange sim card. However, when I had it unlocked (not by Orange. They would not sell me the unlock code because I had not bought the phone from Orange, so I had to go through another route) I noticed the internet was not working. Everything else was fine, apart from that.
At the time I was in Greece and using a Vodafone sim card. I received a text from the carrier saying I had to download an app for the internet to work, so I clicked on the link they had sent, which in turn would not work because the app I needed to download apparently did not exist. (I had to do the same thing with my iphone 4S and it worked just fine)! I assumed it was because Vodafone did not have 4G so I ignored it and resulted to using just WiFi whenever it was available.
When I went France I purchased a sim card from Orange in the hope that it would work but, again, I didn't. By this time I had already gone online and had a look for tips (I had done the Settings>mobile network>highest connection speed>3G, in case 4G was not available) but to no avail.
I really like this phone and would like to make use of it but without internet there's not much I can do. Would anyone have any tips as to how to resolve this problem? Anything will be really appreciated! Thanks in advance.
Solved!
Go to Solution.

When you click on settings - Wifi stupid i know but check it is switched on. Under that can you see a list of connection points. Also can you connect to internet via GPRS
If above is yes ( as I am sure it will be ) for Wifi. If no for GPRS have you tried inputting a new apn manually.
Name - Orange Internet
APN - everywhere
Proxy & Port - Please leave blank
Username - eesecure
Password - secure
Server - Please leave blank
MMSC - http://mms/
MMS Proxy - 149.254.201.135
MMS Port - 8080
MCC - 234
MNC - 30
Authentication type - PAP
APN type - Internet & MMS (If no selection available , leave blank )
Also in settings - mobile network ensure data (first item is set to on and in bottom item network selection (mine was set to automatic). click on setting and it will search for networks. select the one you want , I presume Orange.
See if that helps
Maybe with future updates we will be able to modify internet settings
Keith

NOKIA LUMIA 920 reciever cannot hear me...

Dear Michaels,
I contacted Lumia support in India for a sound issue i.e the reciever cannot hear me at all. This is for all networks contacting me. I am on Vodafone and using a blackberry at the same location the reciever can hear me well. I spoke to the tech support guys who advised me to take it to the repair centre. On saturday i decided to do a factory reset. Then the gears went on turning till sunday and my phone would not start or charge. I took it to the repair centre and told them about my issue. They opened my phone and said the phone has water damage and it is out of scope of warranty. I asked them how is it that the gears are still running when the phone is started and they could not answer and they returned my phone saying I have to pay them. I think this is ridiculous. I spend 38K on a phone and customer support says water damage which is impossible since the gears were still turning as you connected the phone to the charger. But the phone would not charge. I took the phone back home and restarted it and Voila it started working. However now my voice cannot be heard at all by the caller. So I basically have a big shiny brick in my hand. All calls are returned using a Blackberry Curve which is working suprisingly fine. Please advise I have mailed Nokia care in India they said simebody would get back to me no one has. It has been over 5 days since the email and 10 days since I have not been able to return a call.
Pretty frustrating. You can try calling me on 0091-xxxxxxxxx16 and see how bad the Nokia Lumia 920 sounds and then try me on my Curve at 0091-xxxxxxxxx96 and see the difference in clarity for your own self. Both are Vodafone sim cards.
please help.
Moderator's Note: Phone numbers were removed. Please don't publish your personal contact information on a public forum.

I sent my Nokia Lumina 822 to Nokia due to the fact I could not hear every now and then the person I called or called me. I was told my Verizon to take battery out for a few seconds and then reinsert. This worked for a while. It eventually got worse. I dealt with Nokia via chat on line and phone for a few weeks trying to resolve problem. I realized my warrantee was up in ten days and discussed with them having the phone looked at. Being on an extremely limited income, I could not afford the insurance. The phone was sent back to me with a letter stating it had water damage and could not be fixed under warrantee. Everything on my phone worked except what I have listed above when I sent the phone in. Now I cannot even turn the phone on. I should have received the phone back in the same condition it was when I sent to them. Now they are giving me a run around that is beyond my comprehension. They are rude and demand this is my fault. I must have submerged in water, which I had not. Now I have a phone that will not turn on. This phone was synced with my computer and used on a daily basis when away from the house. I cannot afford a new phone as I saved just to purchase this particular phone. They say I have no recourse in this situation. I am extremely tired of being taken advantage by Nokia and treated as a stupid old lady. All I want is the phone back in previous condition. Not much to ask for, right?

Nokia lumia 920 sound issues

I have a problem with the sound of my Nokia Lumia 920. I bought the phone back in June, this issue have only just start. The sound works when i get a text message, email and other notifications, it doesn't work when i play music or games, even when i type on the keyboard it just doesn't make any sound. I hope someone can help me with this problem. Thank you

hi mate,
have you got the Portico update installed (check via Settings > Phone Update). also check that you are fully up to date with all the latest Nokia system apps in the Store. failing that, you can try soft reset (pressing the volume down and power buttons together until the phone vibrates).

Nokia Lumia 920 loads of issues after Denim update...

Everything functions well, but after updating it to Lumia Denim + Windows Phone 8.1 Update 1 I first got some weird installing issues, then it started randomly crashing, then it worked fine again, of-course it won't back-up as usual (so no hard-resseting for me), and the live folders seem buggy for no reason at all, but for some reason whenever I attempt to create a live folder it takes me 5 minutes and it won't ''accept it''.
Also for some reason there is no ''Hey Cortana'' or maybe this simply isn't for the Nokia Lumia 920.
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Hi, TulaTheQuang. You may try checking if there is any update on the phone system apps by going to Store >... > settings > check for updates and see if these will fix the problem. If not, try rebooting your phone by holding the volume down and power keys at the same time for 10-15 seconds, release and the phone will restart. After this operation, you may need to set the date and time on the phone. Let us know what will be the outcome. For the availability of Hey Cortana, you may refer to this link: Will I get “Hey Cortana” voice activation after Lumia Denim update?. Link is applicable regardless of your region.
Regarding your concern about the calendar, gilesrm74. The feature is currently unsupported on the device, but you may post your concern on this link: windowsphone.uservoice.com as a feature suggestion. And for the availability of Cortana, you may check this link: Full of features: Lumia Denim Update.

File manager on nokia lumia 920

Hello
I am WP8 Nokia user. I bought a nokia lumia 920 about month ago. I have problem with file manager. WP8 has no normal file manager. Will you make an update that will have file manager like WM6/6.5 had? And there is problem with file download. I found some apps but non of them works normal. Please tell me if there is some solutions about this problems. If not i have to change from my WP to android or symbian. Thanks in advance

As far as i know its OS specific. As for the app, i regret that i cant help in this regard as i do not know.
Please mark the post as solution if it solves your problem.
Current Device - Nokia Lumia 1020/920

Nokia Lumia 920 - Not connecting on MAC OSX 10.6.8

Hello everybody,
I have this problem that alot of people are encounting but it seems having no solutions yet.
I bought my Nokia Lumia 920 a couple days ago, made all the updates alvaible but still I can't connect my phone to my MacBook Pro.
The funny part is that my dropbox application on my mac detect my phone and tries to import my pictures where neither iTunes or Finder are able to recognize my Nokia.
The all support we got is to download a app which is not working for the OSX 10.6.8 and they seem to force us to upgrade to the 10.7 OSX.
It is my right, as a consummer, to choose to OS I want for my laptop and it is to both Windows and Nokia to make their devices compatible to their customers computers.
So here is my call to all Nokia and Windows developpers: Do not ignore us, there is a problem and the first step in order to solve it is to recognize this problem.
The least you can do is to tell us that you are currently working on it because I feel all alone in the dark but I am pretty sure I am not alone and you might loose some clients that are delighted with your phone but really "**bleep**" off the way that they are treated in the process of solving this important problem.
Thank you for your time and comprehension,
I am looking forward some advices from any developpers.
JyCey

I have to raise a different view point. Many users of macs are ordinary, non-techie people, who simply want a machine to do basic things. I know people with very old macs, and they are happily using them for simple purposes. I have 10.6.8, and any upgrade would cost me some money to upgrade parallels. Macs can run for years, and I believe that it is important for equipment to be able to be used for long periods of time, if the user wishes. Also, earlier OS are very commonly unsed in coutries where money and internet is not as available as to many of us.
I also use a mac with XP as I need a small install base for only one PC based software that I occasionally use.
As a developer, I would expect them to look at the actual installed back of OS, and realise that some simple functionality should be backward to existing users. The ability for a phone to connect to earlier OS is something which I did not even think about - I thought it would be automatic. Its also not that difficult to develop.
The forums are awash with frustrated new pruchasers of Lumia phones, suddenly realising that their expected functionality with PC Suite, etc has now gone. Many of those people are very frustrated, and they will pass on their frustrations to others, and sales will be affected.
I have been a Nokia user now for about six years, and I have watched the same frustrations of users, requesting Nolia to develop expected connection, integration, and sync software that other phone manufacturers seem to be able to do. Finally, a reasonable PC Suite version is now developed, but not compatible with Lumia?? Do we have to go through the whole waiting thing again? Why cannot Nokia look at this not as a software problem, but an expected functionality feature.

Premiere Elements 9 no longer supports video files from Nokia Lumia 920 (it used to do)!

I've edited many videos from the same phone (.mp4) with the same software before (last time was 8 months ago). Now the software claims that the "file format is not supported or the required codec is not installed". How can it be? I haven't uninstalled or installed any codecs. The phone is the same. I can still open the old projects on Premiere Elements. I need to get this fixed so I can edit my videos!

nome2014
In the case that you are presenting, are you importing new Nokia video into a new project? You say that you can open old projects in Premiere Elements. Do the old projects contain Nokia video from the same camera? If so, open one of the old projects and try to import the new Nokia video into that old project. Imports or not?
What computer operating system is your Premiere Elements 9 running on? Are you running the program as the 9.0.1 Update? If not, please do so either
a. from Help Menu/Update in the opened project
or
b. from the 9.0.1 Update downloaded from Adobe online (Premiere Elements closed during download and installation).
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4929
I have just downloaded a sample from your Nokia Lumia 920 (1920 x 1080 @ 30 frames per second* AVCHD.mp4) and had no problems importing it into a new Premiere Elements 9.0/9.0.1 project set with the project preset of NTSC DSLR 1080p DSLR 1080p30.
*Potential issues....
the Nokia video comes with a variable frame rate, in my case, 4.201 to 30.090, showing a value of 29.272. Premiere Elements (any version) is known to have issue with cell phone video recorded with a variable frame rate. The problem can manifest itself as audio out of sync or just not being able to import the video at all. Remedy...take the video into HandBrake and convert the variable to a constant frame rate.
http://handbrake.fr/
Do you need a step by step how to on that? If so, we can supply one.
From what I have read, the Nokia can record with AVCHD video compression as well as MPEG-4. Both have a .mp4 file extension. Is what you used before the same video codec as you are using now? Please check the camera settings.
Please review and consider. You can post a sample of your problem video here as a Dropbox link, and I will road test it in my Premiere Elements 9.0/9.0.1 that is working with a sample download from your brand/model cell phone.
We will be watching for your follow up.
Thanks.
ATR

Nokia Lumia 920 camera key not working

Am modesta I use Nokia Lumia 920 , I woke this morning and discover that my camera shortcut button at the right down side of the phone is no longer working, I press and press nothing is coming up.please I need assistant.thanks
Moderator's note: We provided a topic-related subject to the post as it was moved to the appropriate board.

hi mate,
have you checked that you are up to date with the latest firmware thur checking in Settings > Phone Update, and that you are up to date with all the latest Nokia system app updates from the Store? if you are, and you are still encountering problems then it appears you will need to visit your Nokia Care point for inspection of your phone.

Lumia 920 Software Update problems

I have a Nokia Lumia 920 on Orange in UK.
I installed the software update provided by Nokia last weekend - 02/02/2013. Since then I have only experienced issues.
Since the update my signal has been intermittant. For every 10 seconds i have signal, I go 30 minutes without. A no entry sign appears over the signal. I have checked with Orange and run numerous diagnostics over the phone and in store with Orange, the coverage from the netwrok is fine.
Tried a soft and hard reset with no improvement!! The hard reset almost stopped the phone working completely, getting stuck on the gears rotating for 5 hours.
Any ideas? Seems to have been caused by the software update!? Phone also completely blacked out and required soft restart to begin yesterday.
I want a normal phone back, nothing but problems with this 920, especially since the update?
How can i get a clear signal again, and off this forum to catch some much needed daylight!
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hi mate,
sounds like you may have a hardware issue at hand here. you will need to take your phone to Nokia Care for inspection: http://nokia.com/support

Download different file types on nokia lumia 920

Hi,
I recently got myself a nokia lumia 920.. Great phone i must say, however i find this phone is more limiting than the iPhone, or a cheap black berry curve
Firstly, you cannot download anything from the internet that is not compatible with the phone, for example, .exe, .zip, .dll etc etc. This is the most annoying thing for me, as i constantly need to download software, drivers and tools to copy later to my computer. The other night i urgently needed internet access on my PC, and wanted to tether using my phone, NO USB tether support - HOW LAME!. anyways, i got myself a wireless card for my PC, but did not have the drivers for it... And could not download the drivers using my Lumia. So i managed to get the micro sim working in my old blackberry 9300 curve, and successfully downloaded my wifi drivers. So not being able to download anything either than apps and pictures on this lumia makes it a huge fail, what is the use of having so much storage and high broadband speed on this phone?
Next is the bluetooth,
I hate it! cannot define what services to connect over bluetooth... for example:
I have a bluetooth enabled radio in my car, and connect my Lumia to it. Works great for phone calls, however if you lock/unlock the phone, type a message or use the phone in anyway, it cuts whatever is playing on my radio and changes it to bluetooth audio mode... Now with my previous phones, blackberry, samsung etc. i could set the bluetooth service to only work as handsfree, and not stream all my phone's audio through to bluetooth. With the nokia Lumia, there is no options when it comes to bluetooth, either on or off - LAME
And then the magnetic charger....
Does not work, charged the phone until full, next morning the phone is off - dead flat (6hours after fully charged)
I exchanged the charger twice already, and sent the phone in for repairs, this problem is still not resolved. So i have been using my old blackberry charger to charge the lumia - lasts +- 1.5 days now with constant usage.
The nokia lumia has all the basic smart phone stuff - GPS navigation, exchange email supp, sync drive(skydrive etc), USB connectivity and storage, and internet tether - but the limiting options for downloading and bluetooth make this phone less of a smart phone than my blackberry curve. This phone is just pretty, and should only be used by people who want something fancy and limited, or developers that need to test apps on windows mobile 8.

Did you check the detailed Info of the Application ? Does it mention the functionality which you think is missing ?

Nokia Lumia 920 wont open applications and hot

I've had my nokia lumia 920 for 4 months now and really liking it. In the last few weeks it has begun to misbehave.
Basically when browsing internet or using apps the back of the phone gets quite hot and then when I try and open things like messaging or people or something lile that I get a black screen with "resuming" displayed and then the it simply returns to the home screen again. The strange thing it does not happen when I am calling someone or someone calls me. It seems apps not opening starts when the phone is getting hot and the only way to resolve it to restart. All this happens within 10-15mins of use.
I know people have mentioned that some apps causing problems skype being one of them, but i dont have a great deal of apps just the usual stuff facebook, ebay, twitter etc.
Does anyone else have this problem, is it hardware or software related, like i said my phone has been fine up until a few weeks ago would appreicate any feedback people may have on how to resolve.

I had exactly the same problem, 4month old 920 that suddenly started playing up. I ended up doing a factory reset (down vol + power, then down, power,down,up or something similar). So no extra apps and the same problems, I would do around 6 soft resets followed by a factory reset a day before I gave in and took it to O2 for repair at the weekend.
Whenever I got the black screen, (clock top right) and resuming displayed, the battery got really hot. After factory reset the battery cooled down but the remaining percentage had dropped by about 10%. I tried a factory reset and not putting my SIM back in but same deal. The only apps on it were the factory ones so I'm still not sure what causes the problem. Hopefully it will come back fixed and not just have a factory reset.
If the repair engineer explains what the problem is I will let you know.

Nokia Lumia 920 voice input problem with speaker o...

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