Nokia Lumia 928 and the ##634# brings up the lifet...

I have a Nokia Lumia 928 and the ##634# brings up the lifetime counter and color variant page not a diagnostic tool for the light sensor.
Moderator's Note: Post was moved and amended the title.

Those diagnostics have been removed from latest WP7.x updates and are not available on WP 8.x either.
Moderator's Note: Post was moved and amended the title.
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Nokia Lumia 928 apparently died after an attempted Windows 8.1 update. Replacement phone arrived the next day. How can I restore my contacts, photos, etc.? Backup assistant is no help and I don't know how to access the Cloud.

Nokia Lumia 928 apparently died after an attempted Windows 8.1 update. Replacement phone arrived the next day. How can I restore my contacts, photos, etc.? Backup assistant is no help and I don't know how to access the Cloud.

Did you have the phone set to backup things to the One Drive on Microsoft servers?

Nokia Lumia 928 (with the Denim WP 8.1 update) compatible with PTT Plus?

Why does My Verizon say my Nokia Lumia 928 (with the Denim WP 8.1 update) is compatible with PTT Plus when it emails the link to download it it says it's for android??? Can someone clarify?
>> Subject edited for brevity <<
Message was edited by: Verizon Moderator

GLIMMERMAN76 wrote:
the phone is almost 3 years old they may not update it.. But then again there are suprise around every corner sometimes. People with the 830 are waiting for an update also.When the update came out the phone was about two years old. Now we expect GDR2. On the Microsoft update page there are seven AT&T Lumia phones. There would be eight but the 830 is no longer listed. Did AT&T have it removed ? Only three of these phones have the Denim update available, that is 37.5%. Is AT&T even trying, I don't think so. The same models of phones all over the world have been updated. Now WP10 is coming up. Microsoft says they will update WP10 directly, no carrier in the middle and they say it will be available to all phones and only phones running Lumia Denim, OS version 8.10.14219.341 or higher can be upgraded. So, the phone has to have at least Denim before you can update.Will Windows 10 update be available for my Lumia phone? We bought two 920's from AT&T in 2012. Wife is still using hers and I replaced mine with a 1520.3 last year. It has Qi wireless charging and 32GB memory, not the AT&T version. We no longer have a contract and never will, using 'bring your own phone'.The other 62.5% of the Lumia phone users with AT&T probably feel the same way.

Nokia Lumia (928) Problem.

I've recently been having this problem with my Nokia Lumia 928, I was doing a reset (Factory Reset) on my phone when I've been on spinning gears for a few couples last night. Waited and nothing, so I looked around and tried find other solutions.
I did the soft reset/hard reset but all I've been getting is the low battery, I plug it into the charger for a good 30 minutes + But still won't turn on and still saying it is low battery. I tried doing the resets again but basically all I'm getting are the two, spinning gears and the low battery. Also, while it's charging it randomly go'es to the spinning gears.

Dear Juan,
Try this... taken from another forum... it really works:
=============================================
After spending 8 hours trying to recover from spinning gears following a hard reset, of all the methods I tried, this is the one that worked:
-Phone was showing spinning gears
-Battery was low
-Took Sim card out
-I logged into find my phone and erased my phone using the on-line feature:https://www.windowsphone.com/en-us/my
-Let it sit for 1 hour then turned it off
-Press and hold the Volume down & Power buttons until the phone vibrates then release the power button but keep pressing the volume down key for approximately 10 seconds until you see a low battery on the screen.
-If you don’t get the low batt and you get the Nokia lego then press the following buttons in this order;
--Volume UP
--Volume DOWN
--POWER
--Volume DOWN.
-Your phone will now automatically reboot and try again till you get the low batt
-When the low batt shows up do nothing, it will turn off by itself
-Let sit for 1 hour and turn back on
-Press and hold the Volume down & Power buttons until the phone vibrates then release the power button but keep pressing the volume down key for approximately 10 seconds until you see a low battery on the screen.
-Plug your phone into the charger when you see the low batt
-If you don’t get the low batt and you get the Nokia lego and go back to the spinning gears of death then press the following buttons in this order;
--Volume UP
--Volume DOWN
--POWER
--Volume DOWN.
-Plug your phone into the charger when you see the low batt but not till you see it
-Now press the following buttons in this order;
--Volume UP
--Volume DOWN
--POWER
--Volume DOWN.
-Your phone will now automatically reboot it will show the spinning gears again but within 10 mins it will start up as a new device.
=============================================
Kind regards,
careduro

Nokia lumia 928 sms call back number

My wife and I both upgraded to the Nokia Lumia 928. since we have, our text messages to each other are followed by "call back at" and then it gives the phone number of the person calling. Called verizon tech support and they said that it is a feature that is sent from the "nokia" phone with your text message and that there is currently no way to dissable it from the sending "nokia" phone. Has anyone figured out how to get this to stop?

I concur with rayhipkiss. The only way I can call back the sender of a text message I've received is to tap on the name or number of the sender when viewing the text message. This is using an unbranded UK-CV Lumia 1020 and an operator branded Lumia 920.
I'd guess that that it is indeed something that your operator has added to their custom variant of the 928.
Do you see this "call back on" after messages sent to you by someone on other networks, and to they see it on messages that you send them?
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Nokia lumia 520 and 525 support touch to focus?

Do the above phones support touch to focus?

Hi. asha305user.
Thank you for posting and welcome to the Nokia Support Discussions.
The Nokia Lumia 520 and the Nokia Lumia 525 supports touch to focus. For more information, you may check this link: http://www.nokia.com/global/products/compare/?action=productcompareaction&products=2204302-3173858#p....
Let us know if you need further help.

Nokia Lumia 810 and 820 launch in India

Can you tell me when Nokia Lumia 810 and/or 820 will be launched in India. I am really in need to change my existing mobile and just waiting for these two.
Thanks!
Solved!
Go to Solution.

The 810 won't be launching in India as that model is exclusive to a US network. The 820 should be available early next year. You will need to contact Nokia India or Nokia retailers for more specific dates.

Nokia Lumia 610 - can't save pictures from the int...

hi
I've recently bought the nokia lumia 610 and I can't seem to save pictures from the internet to my phone. I searched some stuff in google images, tried to save a few pictures but there is nowhere to click on that saves images. when I press ... on my display there is no option to save image.can anyone help? I have unlimited internet so downloading data is not a problem. thanks

Hi,
Welcome to the forum!
Your phone can save images from the internet. To do that, you just have to tap and hold the image and then select save image. To view the images, go to Pictures > Albums > Saved pictures.
Hope this helps.

Nokia Lumia 625 and wifi-facebook problem

I have the ordinary problem with nokia lumia 625...everything works except facebook (when using wifi at home)...facebook app wont load,news feed in People tile wont load,internet explorer loads every page except facebook (nokia xpress has no problem)...only thing that works is facebook chat in messages...i have done firmware update of the router (belkin) and it didnt work i really dont know where the problem can be...any other devices works fine (even lumia 800 had no problems), any other pages or apps work fine on wifi and facebook works on other wifis--belkin support says it is a problem of this model of the phone not in the router

We just purchased a brand new nokia lumia 625 and are also experiencing problems with Facebook, cannot download newsfeed, also purchased a lumia 630 and have no problem using Facebook on that phone, Facebook also works on all our iPads and pcs, can only be a problem with the phone

Nokia Lumia 635 and Denim?

I have the GoPhone Nokia Lumia 635. I have never gotten the last 2 updates. How can I get the latest to Denim?

Hi there .padgett
At this time, we do not have information regarding a release for Denim on the Nokia Lumia 635 for GoPhone models. One of the requirements to install this update is that all previous updates have been installed. Do any updates show as available when checking manually?
From the Start screen, scroll to and tap Settings.
Scroll to and tap Phone update.
Tap Check for update.
The device will determine if new software is available, and begin downloading the software update.
When complete, a completion message will be displayed.
I hope this helps!
Charise

Nokia lumia 928

I have a lumia 928 and about 4 months ago it started saying i have headphones plugged in all the time. The audio doesnt work unless its on speaker phone. PLEASE HELP!!

Oh my! That's a long time to go without the phone working properly, Jeanie_Russ. Many times this is caused by something in the jack. It may not be ab actual set of headphones plugged in, but something as small as some pocket lint or debris, or even corrosion if it's come into contact with moisture. Check in the jack to make sure there's nothing in there that could be confusing the phone. You can also try plugging a headset into the jack and then unplugging it to see if the phone recognizes the removal. Let us know if those steps help.
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport

RAW Compatability between Nokia Lumia 1020 and iPhoto/Aperture

Hi everyone,
Does anyone now if the RAW Compatability between Nokia Lumia 1020 and iPhoto/Aperture works?

Here's the format the 1020 has for RAW.

Nokia Lumia 800 and 1and1 Exchange Email

Hi,
Not sure where to post this ... sorry!
I currently have an iphone 4 and i'm using a 1and1 exchange hosting email account and they use forced password security policy.
I.e. when you put the exchange account onto the phone it forces you to password the phone.
Can anyone tell me if they have a) used hosted exchange email accounts on the Nokia Lumia 800 and everything works as expected i.e. email, calendar and contacts all sync up ok and If there is any problems with forced password security policys?
Your help will be amazing as I have really fallen for the looks and slick OS of this phone. P.s. for those that are interested ... I like Cyan
Many Thanks in advance
Steve

Today I have deleted and resetup both iphones and ipad and all were happy with a numeric password as long as there wasnt ascending or decending numbers or the same number more than twice, so happy days!! Just a little worried that I keep googling and finding problems with security certs although I did find this which sounds promising.
http://brownsmart.co.uk/setting-up-windows-phone-7-for-outlook-exchange-2010/
As a bit of a bonus today I was passing a phones4u of which I never frequent but couldnt resist the urge to pop in to have a tinker with one and there was a nokia rep/expert in for that day only!! Result got a full tour and was shown a few answers to some of my questions about calenders etc
Need to be brave now to pull the plug on my iphone and take the plunge

HT3576 I have many apps where i must swipe down and it constantly brings down the notification screen. Is there anyway to disable this or activate it a different way because this really bugs me.

I have many apps where i must swipe down and it constantly brings down the notification screen. Is there anyway to disable this or activate it a different way because this really bugs me.

I don't have that problem. Perhaps I touch the screen lower when I wipe down? I don't know for sure but there's got to be some difference in the way that we wipe down. you might wish to do some experimenting.

My iPad mini displays i0S 6 and won't bring up the main menu. How do I get it to show the menu?

My iPad mini displays iOS 6 and won't bring up the main menu. How do you get it to access the main menu?

Reboot your iPad and see if that lets it start up properly.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If this doesn't work, you may have to restore your iPad using iTunes on your computer.

Nokia Lumia 928 and the ##634# brings up the lifet...

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