Nokia Lumia 928 MMS issues on unlocked device

I'm a Finnish guy and using Elisa as a carrier.
I got the chance to purchase unlocked Lumia 928 with a decent price so I checked its specifications (GSM Arena site) and also found out it could be used internationally.
It seemed to be a brilliant phone (and it sure is) so I purchased it.
But now I'm facing the problem with the MMS messages. All settings are just OK and I can send MMS messages successfully but I cannot receive them. The phone announces that "you've received a message which has media content" but when I try to open the media content, nothing happens.
This seems to be quite common problem (at least when I'm reading those most popular Windows Phone discussion forums) but I haven't found a solution to it. Someone has just said that because the phone is made for a particular carrier, it has "specialities" in its firmware. Well, the phone uses same MMS settings for sending and receiving MMS messages so how come MMS messages won't get thru to my phone correctly? I'd also like to know how the MMS firmware settiing are different between Lumia 925 and 928???
And most of all I'd like to get a remedy/solution to fix the problem from Nokia/Microsoft people Thanks a lot in advance!

Well, I suppose that even though Verizon has ordered these phones from Nokia, all the settings, applications and characteristics were preloaded to the phone at the factory. So in other words Verizon would've delivered preconfigured things to Nokia before the manufacturing process and would not start to fiddling around (=to install all the setting, apps and characteristics) when they received the phones from Nokia.
Therefore someone in Nokia/Microsoft must know the differencies between the stock firmware and the Verizon firmware, especially if we're now talking about these MMS issues. And I wanna know it. If I'd ask the same question from Verizon, they probably would not know the difference between those aforementioned firmware.
It's not rocket science, I guess it's just because of those preloaded/-configured differencies between the stock and the Verizon firmwares...

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Nokia Lumia (928) Problem.

I've recently been having this problem with my Nokia Lumia 928, I was doing a reset (Factory Reset) on my phone when I've been on spinning gears for a few couples last night. Waited and nothing, so I looked around and tried find other solutions.
I did the soft reset/hard reset but all I've been getting is the low battery, I plug it into the charger for a good 30 minutes + But still won't turn on and still saying it is low battery. I tried doing the resets again but basically all I'm getting are the two, spinning gears and the low battery. Also, while it's charging it randomly go'es to the spinning gears.

Dear Juan,
Try this... taken from another forum... it really works:
=============================================
After spending 8 hours trying to recover from spinning gears following a hard reset, of all the methods I tried, this is the one that worked:
-Phone was showing spinning gears
-Battery was low
-Took Sim card out
-I logged into find my phone and erased my phone using the on-line feature:https://www.windowsphone.com/en-us/my
-Let it sit for 1 hour then turned it off
-Press and hold the Volume down & Power buttons until the phone vibrates then release the power button but keep pressing the volume down key for approximately 10 seconds until you see a low battery on the screen.
-If you don’t get the low batt and you get the Nokia lego then press the following buttons in this order;
--Volume UP
--Volume DOWN
--POWER
--Volume DOWN.
-Your phone will now automatically reboot and try again till you get the low batt
-When the low batt shows up do nothing, it will turn off by itself
-Let sit for 1 hour and turn back on
-Press and hold the Volume down & Power buttons until the phone vibrates then release the power button but keep pressing the volume down key for approximately 10 seconds until you see a low battery on the screen.
-Plug your phone into the charger when you see the low batt
-If you don’t get the low batt and you get the Nokia lego and go back to the spinning gears of death then press the following buttons in this order;
--Volume UP
--Volume DOWN
--POWER
--Volume DOWN.
-Plug your phone into the charger when you see the low batt but not till you see it
-Now press the following buttons in this order;
--Volume UP
--Volume DOWN
--POWER
--Volume DOWN.
-Your phone will now automatically reboot it will show the spinning gears again but within 10 mins it will start up as a new device.
=============================================
Kind regards,
careduro

Nokia Lumia 928 apparently died after an attempted Windows 8.1 update. Replacement phone arrived the next day. How can I restore my contacts, photos, etc.? Backup assistant is no help and I don't know how to access the Cloud.

Nokia Lumia 928 apparently died after an attempted Windows 8.1 update. Replacement phone arrived the next day. How can I restore my contacts, photos, etc.? Backup assistant is no help and I don't know how to access the Cloud.

Did you have the phone set to backup things to the One Drive on Microsoft servers?

Nokia lumia 928 sms call back number

My wife and I both upgraded to the Nokia Lumia 928. since we have, our text messages to each other are followed by "call back at" and then it gives the phone number of the person calling. Called verizon tech support and they said that it is a feature that is sent from the "nokia" phone with your text message and that there is currently no way to dissable it from the sending "nokia" phone. Has anyone figured out how to get this to stop?

I concur with rayhipkiss. The only way I can call back the sender of a text message I've received is to tap on the name or number of the sender when viewing the text message. This is using an unbranded UK-CV Lumia 1020 and an operator branded Lumia 920.
I'd guess that that it is indeed something that your operator has added to their custom variant of the 928.
Do you see this "call back on" after messages sent to you by someone on other networks, and to they see it on messages that you send them?
Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

Nokia Lumia 928 and the ##634# brings up the lifet...

I have a Nokia Lumia 928 and the ##634# brings up the lifetime counter and color variant page not a diagnostic tool for the light sensor.
Moderator's Note: Post was moved and amended the title.

Those diagnostics have been removed from latest WP7.x updates and are not available on WP 8.x either.
Moderator's Note: Post was moved and amended the title.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Nokia Lumia 928 (with the Denim WP 8.1 update) compatible with PTT Plus?

Why does My Verizon say my Nokia Lumia 928 (with the Denim WP 8.1 update) is compatible with PTT Plus when it emails the link to download it it says it's for android??? Can someone clarify?
>> Subject edited for brevity <<
Message was edited by: Verizon Moderator

GLIMMERMAN76 wrote:
the phone is almost 3 years old they may not update it.. But then again there are suprise around every corner sometimes. People with the 830 are waiting for an update also.When the update came out the phone was about two years old. Now we expect GDR2. On the Microsoft update page there are seven AT&T Lumia phones. There would be eight but the 830 is no longer listed. Did AT&T have it removed ? Only three of these phones have the Denim update available, that is 37.5%. Is AT&T even trying, I don't think so. The same models of phones all over the world have been updated. Now WP10 is coming up. Microsoft says they will update WP10 directly, no carrier in the middle and they say it will be available to all phones and only phones running Lumia Denim, OS version 8.10.14219.341 or higher can be upgraded. So, the phone has to have at least Denim before you can update.Will Windows 10 update be available for my Lumia phone? We bought two 920's from AT&T in 2012. Wife is still using hers and I replaced mine with a 1520.3 last year. It has Qi wireless charging and 32GB memory, not the AT&T version. We no longer have a contract and never will, using 'bring your own phone'.The other 62.5% of the Lumia phone users with AT&T probably feel the same way.

Nokia Lumia 928 Texting Problem

Just upgraded to the Lumia 928 (white) yesterday. A few hours after getting home with the device I realized I was not receiving text messages. I began to troubleshoot to the best of my knowledge. I can send/receive calls, send/receive picture messages, and send texts. The only thing I can't do is receive texts. I have had two friends both attempt to send me texts multiple times with no luck. I plan to go back to verizon today for their assistance, but was maybe hoping someone else in the forums was having the same issues. Any ideas?
Thanks

Hi there Lloyd,
I had the same problem with my new 928. Doing a complete shutdown and restart fixed the issue for me. I held the middle button on the phone until the shut-down dialog opened, used that to power down and restarted about a minute later. I've had no issues with text since doing that.
Hope this helps you (and that you are having as much fun as I am with the totally awesome phone).
Regards,
Andy.

Nokia lumia 610 mms

I have a Nokia lumia 610 and since having it for a month I was unable to use my data I pay for on contract. Also am unable to send or recieve mms messages. I found the network support and did that. My internet is now working but my mms will still not send or recieve. It just says get media content. Then getting media content. Then goes back to the same etc..

Hi eflower
Thank you for posting and welcome to Nokia forum!
Mobile network settings let you control the cellular data connection for your phone. An Access Point Name (APN) is the address your phone uses to connect the internet through your operator network. On the first startup Internet and MMS settings are read from the SIM if available.
Try doing this step:
If you don't already have Network Setup application, download and install the Network Setup application which can be found in the Nokia Collection on Marketplace. Start the application and select your local carrier to setup Internet and MMS settings.
If my post helped you, please don't forget to click on the "White Star" and if it resolved your issue click on "Accept as Solution"

Nokia Lumia 510 Sync Issue

Hi,
I have an issue with my nokia Lumia 510 model. The Issue is Sync is not working if we set "as soon as mail Arrives" for the Outlook ActiveSync. Mails will come if we press Sync. So Push Option is not working for the same in the Handset. Already I logged a complaint with nokia on July 5th 2013 with Service Request Num: 1-14428498979 & 1-14586729991. And the Device surrendered to a nokia Care Centre in Trivandrum (Mobility solution, Karamana on 31st July 2013) and same device came back to me on 20 th August stating tat the issue is resolved. But Still I'm facing the issue. Talked to the Customer Care Executvies and the Store Manager (Mobility soslutions) many times. Nobody is able to solve the issue rather they are not ready to Provide the higher authoroties mail id or contact nums. I dont know what need to be done for the mobile. We have Purchased the Device for a monitoring Purpose in our Office. If anybody face same kind of Issues (Auto Sync not Working/Push ot working in the same device), Pelase help me on this. thanks,
Moderator's note: We have provided a more suitable title for your concern. In addition, your post was edited as it contains personal information that are not allowed to be published in a public Forum.

So, is anyone from Nokia going to solve this poor guy's problem, or just leave him hanging there?
Same with my Lumia 510: why is the push email not working?
Why don't I have the "as itmes arrive" option?
Also: why does my bank say: "Sorry sir, but Nokia Lumia is not compatible with mobile banking..."?
Why did you change, Nokia?
Why did you make everything so non user friendly and non compatible with the lumia?
I miss the E-series phones
Will you help us, or should we accept our fate?

Nokia lumia 920 sound issues

I have a problem with the sound of my Nokia Lumia 920. I bought the phone back in June, this issue have only just start. The sound works when i get a text message, email and other notifications, it doesn't work when i play music or games, even when i type on the keyboard it just doesn't make any sound. I hope someone can help me with this problem. Thank you

hi mate,
have you got the Portico update installed (check via Settings > Phone Update). also check that you are fully up to date with all the latest Nokia system apps in the Store. failing that, you can try soft reset (pressing the volume down and power buttons together until the phone vibrates).

Upgrade from iPhone 4 to Nokia Lumia 928; texts from iPhone contacts no longer coming through

I just upgraded from an iPhone 4 to a Nokia Lumina 928 last week. I was forced to make the upgrade because my iPhone's charging port broke (due to normal wear and tear), and could no longer be charged. I was unable to acquire a replacement prior to the phone dying completely, and as such, I was unsuccessful in resetting the iPhone.
I am unable to receive texts from any iPhone users, period. We have tried deleting my number as a contact, resetting the SMS and iMessage settings, deleting my number and unregistering my device from iCloud and Apple, and I am still not receiving messages. These are standard messages, without pictures.
What is the solution?

Your phone isn't the problem.
Your contacts may be using iMessage, which can only be used with other Apple devices.
Turning iMessage off resolves the problem.

Nokia lumia 1520 network issue(SIM not active) aft...

Dear Nokia/Microsoft Team, can someone assist me on this issue. I was using my Nokia Lumia 1520 with W8. I got notification to update to W8.1. After update now Sim not getting active. I am unable to change from flight mode. Also I tried to downgrade to W8. But no luck. Buying such expensive phone was a major mistake I think I made.

Thanks for your response.
Please find attached more info.
Presently i live in India. pls. advise how this can be degraded to WP8.
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wp_ss_20140525_0002.jpg ‏152 KB
wp_ss_20140525_0003.jpg ‏139 KB

Nokia Lumia 1520 signal issues

Hello
I bought my Nokia Lumia 1520 about 3 weeks ago. It has the international Hong Kong version. Since the first day I've been experiencing singnal issues. Sometimes I can't even get a 3G or H+ signal! It keeps dropping on Edge. I tried the same SIM card on my Samsung Galaxy S3 and it has perfect 3G signal ! I tried with a reset, manual preference for network and it still gives the same output.. I tried the same SIM card even on Samsung Galaxy Core and Samsung Galaxy S4 mini and they still have a better signal..
So..what should I do? Did anyone else have the same problem..is there any fix..?
Thank you!

Nice to see you posting here in our community. I hope you are using a regular micro SIM card. BTW, have you tried using another SIM card? If no, try using it first. If yes, the last option is to contact the point of purchase for warranty options.

Nokia Lumia 822 - Application Issues

First – I apologize in advance for the length of this post – I just wanted to provide as much detail as I could to help others that might run into problems like I did.
I just got my Nokia Lumia 822 for Verizon and had some issues that I believe were related to the phone being set up for English United Kingdom instead of English USA.
When the associate was done setting up my phone, I started using it and noticed immediately that the virtual keyboard was set for UK English (it displayed a co.uk button instead of a .com button). I went into Settings > System > Keyboard and Settings > System > language+region and switched from English UK to English USA, and I thought everything would be fine.
Although phone functionality, texting, 4G, WiFi, and voice mail from the Verizon Wireless Phone application all worked, and I was able to download applications from the Windows App Store, I had the following issues:
My Verizon Mobile hangs at “Loading Resources…” screen
Voicemail application – got “SIM Error – Unable to read SIM Data” error message
Settings > System > Nokia account – got “Hardware Problem – Couldn’t Complete Operation” error message
Settings > System > Backup Assistant Plus – would not start and returned directly to Settings > System menu
Settings > System > extras+info – would not start and returned directly to Settings > System menu
I took the phone to my local Verizon Wireless store and they told me that it looked like a hardware problem and that I should return it for an exchange where I purchased the phone. I also called Verizon Tech Support, and the support assistant tried a couple of things before coming to the same conclusion – that the hardware was probably faulty and I should exchange my phone for a new one.
I decided to ensure that my SIM card was seated properly, so I popped off the back cover, removed the battery, then removed my SD Card and SIM Tray, then reinserted everything and put the back cover back on. When the phone booted up, I noticed that the App Store had 6 updates for the apps that I was having trouble with. I went into the App Store and downloaded the updates, and now encountered the following problems:
My Verizon Mobile now launched, but I got an error message that the app could not connect to the network.
Voicemail application – still got “SIM Error”
Settings > System > Nokia account – still got “Hardware Problem”
Settings > System > Backup Assistant Plus – application launched but I got an error message
Settings > System > extras+info – now worked, and displayed version information about my phone and OS version
Finally, I went into Settings > System > about and pressed the reset your phone button. When it booted, I went through the initial setup screens and selected the default language (English USA). I noticed that English UK was right above the default selection, and I believe the associate who did the setup in the store selected this instead of clicking on the default. After selecting that I wanted to restore my data from the cloud, and waiting for about 5 minutes for this to complete, I was glad to see that all of the functionality now worked as expected.
So to make a long story short, before assuming you have a bad piece of hardware, try using Settings > System > about – reset your phone – just in case it was set up incorrectly at the store.

netsirk,
Sorry to hear that your phone has become so unresponsive! Let's see if we can get that working again. Try removing the battery for 30 seconds and then replace battery and back and power on. Should that trouble still persist then the next step would be a factory reset. This will unfortunately erase the Lumia but at least will make it functional again. Here are the instructions if you need them: http://vz.to/1mq6kLO . Best of luck.
BrianP_VZW
Follow Us on Twitter @VZWSupport

Nokia Lumia 928 phone lockup after Amer Alert

Tonight I had my brand new Lumia 928 (I had just activated this phone 24 hours earlier) sitting on my desk, on but not plugged into anything when all of a sudden I heard three loud tones and I looked at the screen and noted that I received an Amer Alert and a vehicle description. Before I could even pick up the phone to look closer, the phone dialed on its own (I still had not touched the phone) the party I had last called about thirty minutes earlier. I apologized to this friend for the accidental call and upon hanging up the phone, the phone locked up with the Amber Alert still on the screen. I then experienced similar lock-ups to others where the phone would not power down and all functions on the screen were inoperable. Not being a registered member of Verizon, I was unable to access the temporary password sent to my phone, so I was forced to drive to the local Verizon company store and learned how to reboot the Lumia 928. Numerous workers there were not complementary to this phone or any other Windows Phone. It appears Microsoft can add an additional bug to the many they already have with this phone... Amber Alerts will freeze the phone in a powered condition.

I've had my Lumia 928 lock up on me; the key to "unlocking" it seems to be holding down the power button and volume down button simultaneously until the phone restarts, typically 10-15 seconds.
Gumshoe009 wrote:
Not being a registered member of Verizon, I was unable to access the temporary password sent to my phone,
This statement puzzles me - If you have a Verizon phone number and Verizon service... you also have a MyVerizon account. Temporary password? For what?

Nokia Lumia 928 MMS issues on unlocked device

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