Nokia lumia 928 sms call back number

My wife and I both upgraded to the Nokia Lumia 928. since we have, our text messages to each other are followed by "call back at" and then it gives the phone number of the person calling. Called verizon tech support and they said that it is a feature that is sent from the "nokia" phone with your text message and that there is currently no way to dissable it from the sending "nokia" phone. Has anyone figured out how to get this to stop?

I concur with rayhipkiss. The only way I can call back the sender of a text message I've received is to tap on the name or number of the sender when viewing the text message. This is using an unbranded UK-CV Lumia 1020 and an operator branded Lumia 920.
I'd guess that that it is indeed something that your operator has added to their custom variant of the 928.
Do you see this "call back on" after messages sent to you by someone on other networks, and to they see it on messages that you send them?
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Nokia Lumia (928) Problem.

I've recently been having this problem with my Nokia Lumia 928, I was doing a reset (Factory Reset) on my phone when I've been on spinning gears for a few couples last night. Waited and nothing, so I looked around and tried find other solutions.
I did the soft reset/hard reset but all I've been getting is the low battery, I plug it into the charger for a good 30 minutes + But still won't turn on and still saying it is low battery. I tried doing the resets again but basically all I'm getting are the two, spinning gears and the low battery. Also, while it's charging it randomly go'es to the spinning gears.

Dear Juan,
Try this... taken from another forum... it really works:
=============================================
After spending 8 hours trying to recover from spinning gears following a hard reset, of all the methods I tried, this is the one that worked:
-Phone was showing spinning gears
-Battery was low
-Took Sim card out
-I logged into find my phone and erased my phone using the on-line feature:https://www.windowsphone.com/en-us/my
-Let it sit for 1 hour then turned it off
-Press and hold the Volume down & Power buttons until the phone vibrates then release the power button but keep pressing the volume down key for approximately 10 seconds until you see a low battery on the screen.
-If you don’t get the low batt and you get the Nokia lego then press the following buttons in this order;
--Volume UP
--Volume DOWN
--POWER
--Volume DOWN.
-Your phone will now automatically reboot and try again till you get the low batt
-When the low batt shows up do nothing, it will turn off by itself
-Let sit for 1 hour and turn back on
-Press and hold the Volume down & Power buttons until the phone vibrates then release the power button but keep pressing the volume down key for approximately 10 seconds until you see a low battery on the screen.
-Plug your phone into the charger when you see the low batt
-If you don’t get the low batt and you get the Nokia lego and go back to the spinning gears of death then press the following buttons in this order;
--Volume UP
--Volume DOWN
--POWER
--Volume DOWN.
-Plug your phone into the charger when you see the low batt but not till you see it
-Now press the following buttons in this order;
--Volume UP
--Volume DOWN
--POWER
--Volume DOWN.
-Your phone will now automatically reboot it will show the spinning gears again but within 10 mins it will start up as a new device.
=============================================
Kind regards,
careduro

Nokia Lumia 928 apparently died after an attempted Windows 8.1 update. Replacement phone arrived the next day. How can I restore my contacts, photos, etc.? Backup assistant is no help and I don't know how to access the Cloud.

Nokia Lumia 928 apparently died after an attempted Windows 8.1 update. Replacement phone arrived the next day. How can I restore my contacts, photos, etc.? Backup assistant is no help and I don't know how to access the Cloud.

Did you have the phone set to backup things to the One Drive on Microsoft servers?

Text Messaging Call Back Number

How Do I Permanently STOP my Text messaging Call Back Number from Popping back up. ? I take it off and save the setting but after awhile it comes back on my text messages. And I have to reset it.

Welcme to the Supprt Frums!
I am not sure i understand your question....
Nurse-Berry
Follow NurseBerry08 on Twitter

Nokia Lumia 928 and the ##634# brings up the lifet...

I have a Nokia Lumia 928 and the ##634# brings up the lifetime counter and color variant page not a diagnostic tool for the light sensor.
Moderator's Note: Post was moved and amended the title.

Those diagnostics have been removed from latest WP7.x updates and are not available on WP 8.x either.
Moderator's Note: Post was moved and amended the title.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Call back number in text messages

How do I turn off the call back number in text messages? This is an extremely annoying feature that I don't want on my phone, how do I turn it off?

Hey dkmiotek!
I know that including that signature in each message can be a bit of a nuisance so allow me to help you out today!
If you go into your messages, please click on the 3 small at the bottom corner. This will bring up a menu and you can click into settings. In there, you will see signature. Here you can simply turn it off, or put in whatever you'd like instead. I hope this helps!
Thanks!
MichelleG_VZW
Please follow us on Twitter @vzwsupport

Nokia Lumia 928 (with the Denim WP 8.1 update) compatible with PTT Plus?

Why does My Verizon say my Nokia Lumia 928 (with the Denim WP 8.1 update) is compatible with PTT Plus when it emails the link to download it it says it's for android??? Can someone clarify?
>> Subject edited for brevity <<
Message was edited by: Verizon Moderator

GLIMMERMAN76 wrote:
the phone is almost 3 years old they may not update it.. But then again there are suprise around every corner sometimes. People with the 830 are waiting for an update also.When the update came out the phone was about two years old. Now we expect GDR2. On the Microsoft update page there are seven AT&T Lumia phones. There would be eight but the 830 is no longer listed. Did AT&T have it removed ? Only three of these phones have the Denim update available, that is 37.5%. Is AT&T even trying, I don't think so. The same models of phones all over the world have been updated. Now WP10 is coming up. Microsoft says they will update WP10 directly, no carrier in the middle and they say it will be available to all phones and only phones running Lumia Denim, OS version 8.10.14219.341 or higher can be upgraded. So, the phone has to have at least Denim before you can update.Will Windows 10 update be available for my Lumia phone? We bought two 920's from AT&T in 2012. Wife is still using hers and I replaced mine with a 1520.3 last year. It has Qi wireless charging and 32GB memory, not the AT&T version. We no longer have a contract and never will, using 'bring your own phone'.The other 62.5% of the Lumia phone users with AT&T probably feel the same way.

Upgrade from iPhone 4 to Nokia Lumia 928; texts from iPhone contacts no longer coming through

I just upgraded from an iPhone 4 to a Nokia Lumina 928 last week. I was forced to make the upgrade because my iPhone's charging port broke (due to normal wear and tear), and could no longer be charged. I was unable to acquire a replacement prior to the phone dying completely, and as such, I was unsuccessful in resetting the iPhone.
I am unable to receive texts from any iPhone users, period. We have tried deleting my number as a contact, resetting the SMS and iMessage settings, deleting my number and unregistering my device from iCloud and Apple, and I am still not receiving messages. These are standard messages, without pictures.
What is the solution?

Your phone isn't the problem.
Your contacts may be using iMessage, which can only be used with other Apple devices.
Turning iMessage off resolves the problem.

Nokia Lumia 928 Texting Problem

Just upgraded to the Lumia 928 (white) yesterday. A few hours after getting home with the device I realized I was not receiving text messages. I began to troubleshoot to the best of my knowledge. I can send/receive calls, send/receive picture messages, and send texts. The only thing I can't do is receive texts. I have had two friends both attempt to send me texts multiple times with no luck. I plan to go back to verizon today for their assistance, but was maybe hoping someone else in the forums was having the same issues. Any ideas?
Thanks

Hi there Lloyd,
I had the same problem with my new 928. Doing a complete shutdown and restart fixed the issue for me. I held the middle button on the phone until the shut-down dialog opened, used that to power down and restarted about a minute later. I've had no issues with text since doing that.
Hope this helps you (and that you are having as much fun as I am with the totally awesome phone).
Regards,
Andy.

Nokia Lumia 928 phone lockup after Amer Alert

Tonight I had my brand new Lumia 928 (I had just activated this phone 24 hours earlier) sitting on my desk, on but not plugged into anything when all of a sudden I heard three loud tones and I looked at the screen and noted that I received an Amer Alert and a vehicle description. Before I could even pick up the phone to look closer, the phone dialed on its own (I still had not touched the phone) the party I had last called about thirty minutes earlier. I apologized to this friend for the accidental call and upon hanging up the phone, the phone locked up with the Amber Alert still on the screen. I then experienced similar lock-ups to others where the phone would not power down and all functions on the screen were inoperable. Not being a registered member of Verizon, I was unable to access the temporary password sent to my phone, so I was forced to drive to the local Verizon company store and learned how to reboot the Lumia 928. Numerous workers there were not complementary to this phone or any other Windows Phone. It appears Microsoft can add an additional bug to the many they already have with this phone... Amber Alerts will freeze the phone in a powered condition.

I've had my Lumia 928 lock up on me; the key to "unlocking" it seems to be holding down the power button and volume down button simultaneously until the phone restarts, typically 10-15 seconds.
Gumshoe009 wrote:
Not being a registered member of Verizon, I was unable to access the temporary password sent to my phone,
This statement puzzles me - If you have a Verizon phone number and Verizon service... you also have a MyVerizon account. Temporary password? For what?

VZW to VZW text messages have call back number in every message after Tango update

First of all I want to say how much I appreciate VZW rolling out the WP updates in a timely manner for once (is this the first time they've ever done so, for any phone?), even with the outdated technology (or just the one device), and I'm sure it'll keep us WP faithfulls happy for a little while longer. However I do have an issue with the latest update because it seems like VZW has been affected in such a way that now I have a "Call back at xxx-xxx-xxxx" after every text message received from a Verizon customer. At first I thought it was my friends and family telling me to call them back, and I did (to some degree of annoyance caused me and others) and now its just a plain nuisance. Some web perusing resulted in a few others having the same issue and only on verizon so far
I know who's texting me at any given time because their names are displayed on top and if I want to call them all I have to do is tap the name (and if no name then the number is so displayed), so displaying "call back at" so and so is just unnecessary and only serves to clutter up an otherwise clean nested message history/interface. So my question is there a way to disable this (which I have yet to find) or does VZW know about this error and plan to fix it, hopefully very soon? Or is this an issue with microsoft?

I found the answer to this problem. I think it depends on what kind of phone you have, but I was able to turn off the CB# in the messages. I have a Samsung Stratosphere. I was able to go into Messaging, then the menu icon, then choose Settings. Under the settings there was a choice called Callback enabled. I was able to to uncheck this choice and now my callback number no longer shows up. Hope this helps everyone!

Nokia Lumia 928 MMS issues on unlocked device

I'm a Finnish guy and using Elisa as a carrier.
I got the chance to purchase unlocked Lumia 928 with a decent price so I checked its specifications (GSM Arena site) and also found out it could be used internationally.
It seemed to be a brilliant phone (and it sure is) so I purchased it.
But now I'm facing the problem with the MMS messages. All settings are just OK and I can send MMS messages successfully but I cannot receive them. The phone announces that "you've received a message which has media content" but when I try to open the media content, nothing happens.
This seems to be quite common problem (at least when I'm reading those most popular Windows Phone discussion forums) but I haven't found a solution to it. Someone has just said that because the phone is made for a particular carrier, it has "specialities" in its firmware. Well, the phone uses same MMS settings for sending and receiving MMS messages so how come MMS messages won't get thru to my phone correctly? I'd also like to know how the MMS firmware settiing are different between Lumia 925 and 928???
And most of all I'd like to get a remedy/solution to fix the problem from Nokia/Microsoft people Thanks a lot in advance!

Well, I suppose that even though Verizon has ordered these phones from Nokia, all the settings, applications and characteristics were preloaded to the phone at the factory. So in other words Verizon would've delivered preconfigured things to Nokia before the manufacturing process and would not start to fiddling around (=to install all the setting, apps and characteristics) when they received the phones from Nokia.
Therefore someone in Nokia/Microsoft must know the differencies between the stock firmware and the Verizon firmware, especially if we're now talking about these MMS issues. And I wanna know it. If I'd ask the same question from Verizon, they probably would not know the difference between those aforementioned firmware.
It's not rocket science, I guess it's just because of those preloaded/-configured differencies between the stock and the Verizon firmwares...

866-845-9207 - Is this call back number a scam?

I called this number since I had a voicemail saying that I was elgible for money savings promotions. I called it back and they asked me to tell them my password. I thought this was odd, so I just asked that they reset it. I tried to log in again under the password they supposedly reset it to and it didn't work. Also, no promotions were offered. Thanks!

Its a scam. Ignore it.
Good Luck

Can callers leave call-back number/ send page from iPhone voicemail?

I have to use a medical answering service that sends patient's phone numbers for me to call. With my old Cingular/ATT voicemail (which generally sucked), a caller could press "1" during the greeting and enter a phone number that was sent as a text message to my phone. I then just pressed "call" to automatically dial the number.
Does my new iPhone's voicemail system offer this? Otherwise the answering service will have to leave a voicemail, I'll listen to it on my iPhone and then call the number. My memory is short and often don't have anything to write on, so I know I'll screw up some numbers...
I guess I could have them send a text message? But they're calling from land lines, so that might not work? If they could send a text message, is there a way to have the iphone dial the number in a text message?
Thanks

The Basic Troubleshooting Steps are:
Restart.. Reset.. Restore from Backup... Restore as New...
Restarting your device
1) Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
2) Press and hold the Sleep/Wake button until the Apple logo appears.
Follow these steps to reset your device
Note: Reset your device only if it is no longer responding and the steps above do not work.
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414

HT5035 I had a balance of $5.30 on my account. It disappeared when I added a $25 gift card. I have tried to get this issue resolved thru email. I need a call back. Where do I look to get a call back number for this issue

I have already contacted apple thru email, twice. I don't see that they have an option for a call back for a missing iTunes balance, I did however see where I could get a call back(and did) for not being able to sign in on another device to make a purchase. This problem was resolved quickly for this device. I told this rep about the unresolved problem of the missing iTunes balance and he said he could transfer me but the wait times are very long. In my 2 email correspondences on this missing balance issue both times I was told to check my balance history- which does not resolve the issue that I am having to go thru a huge hassle to get my missing balance back prior to my card purchase. I had a balance of $5.86 show on my ipad2 and on my Mac book pro prior to applying the $25 gift card. Then the balance showed only $25 after apply my gift card, now here's what's weird: aprox. A week and a half later I sign in on my iPod touch and shows a balance of $5.30!, but when it has me resign into iTunes that balance disappeared, and the $25 gift card balance shows up. I made NO PURCHASES to use the $5.86/ or $5.30- so I want my money to equal $30.30/ or $30.86 as it should, and I want to not go thru so much to take care of it. To just hope Apple would have a call back option for this type of issue. I won't be buying iTunes gift cards or purchasing thru iTunes if my balance disappears when I do so.

When you tried to contact Support with the card's images how were you trying to do it, on your phone or a browser on your computer ? And have you tried a different browser to see if you get the same error message ?
As well as images of the card they might also want an image of its receipt.
And to contact Support you were using : http://www.apple.com/support/itunes/contact/ , and clicked on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes ?

Nokia lumia 928 sms call back number

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