Nokia Lumia Contacts issue

basically I bought this phone today and put my contacts on it. When someone texts me It comes up with their name, but when i click peopleit comes up with 'all' but then doesnt display any of my contacts. The only options are 'set up account' or 'import SIM contacts'. I can only search for the contacts using the image of the magnifying glass..it then shows the contacts when I search the persons name.
How do I get the contacts to come up under all?
thanks

Sounds like you have contacts filtered.
Go to People > options(...) > Settings > Filter my contact list and enable all available there.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

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Nokia Lumia 820 issues after Lumia Black update...

Before updating to the Lumia Black update:
1. Was able to connect the Nokia Lumia 820 to my home PC using Windows 8.1 and it was able to see the device and files on it as well as sync music from Windows Media Player to the device.
2. Was able to connect to the Nokia Lumia 820 from one of my Office PCs using Windows 8.0 and was able to see the device and files on it.
As well as to manually install Windows Phone 8 applications or install the Windows Phone 8 applications via Microsoft Visual Studio 2012 Ultimate from either PC.
After the Lumia Black update, Neither PC can see files on the Nokia Lumia 820 nor can any application send files to the Phone's Memory Card or Second Memory Card. (SD Class 10)
Very frustrated with the Lumia Black update. Lumia Amber worked just fine.
I haven't changed anything as far as I know on my Nokia Lumia 820 device to cause said issues nor have I abused the device in any way.
PLEASE HELP!!!
Thank you,
BillNew
Solved!
Go to Solution.

Simply wanted to add 3 new audio tracks to the Music files via Windows Media Player but cannot even connect the device like it did less than 45 days ago when everything was working properly.
All my music files are on the SD Card because the file space needed is more than the 7.3 GB on the base memory for the unit. (Something like 8.1+ GB at the present time of 29.8 GB... which is the formatted size of the 32 GB SD Class 10 card.)
When the Nokia Lumia 820 is connected to my home Windows 8.1 computer, Windows knows about it but cannot finish the handshake to see the device and the 2 memory areas on the device.
Have to determine which programs that I have installed after the initialization that I want to restore.
The problem at the moment is that turning off the unit loses ALL Music Album Data but the songs are still there. This seems to have been caused by Lumia Black Update but not sure if that is true or not.
Have a lot of stuff to backup before resetting the device. Perhaps could upload everything to SkyDrive / OneDrive then restore the data after a full reset of the device.
I have all my cell phone contact data backed up but would like to backup all text messages too.
I have 2 custom applications that I have developed but are not yet setup using the Windows Phone 8 Development License as released products... that will be done soon.
Cannot backup the latest pictures on the phone... not many since the last backup but there are pictures that are not restorable that I would like to keep.
Would rather not have to do a complete reset but may have no choice.
Thanks,
BillNew

Nokia Lumia 900 Issues and Questions

I bought my Nokia Lumia 900 last March and it's running pretty well. It's fast and reliable, although I have some issues regarding it.
1. When I'm in a conversation and I receive multiple text messages, I need to press the back button as many times as the number of messages I have received so I can go back to the menu. Not a big problem at all, but it can be quite annoying once you've already received a lot of messages and you try to go back to the messages screen.
2. I don't have the compass. When I try to download apps, it says my phone is missing some features that the app requires, which happens to be the compass. The phone's specification (on the Nokia website) says that the phone has a magnetometer, GSMArena and Wikipedia both say that the Lumia 900 has a compass.
3. It doesn't have Xbox Live. It's also included in the specifications that the Lumia 900 has Xbox Live, but when I go to Games, I only get Collection.
Issue number 1 isn't that much of a problem, but issues 2 and 3 are very disappointing. I tried searching for ways to fix these and I found an article saying that a reset will fix the compass and Xbox Live issue. I did that, and when I opened it, I saw Xbox Live on my Start Screen but when I activated my Wi-Fi, it changed to Games and still no Xbox Live there. The compass problem isn't fixed either. To those who experienced the same issues, can you please tell me how you fixed it? Thanks in advance.
Also, about the 7.8 update, I've been waiting for it for some time now and it's now available on my unit. Is it safe to install? I'm worried that if it fails it might make my phone useless. How long does it usually take?

Hi Ronio9riku,
Welcome to Nokia Support Discussions!
1. Once you received multiple text messages, can you not open one message and then press the Start button to go back to the live tiles and select Messaging again to go to the next message?
2. The phone supports compass (magnetometer). Have you tried to use the On-Device Diagnostic Tools to calibrate the Magnetomer? You can open the dialer and then input ##634#. Select Magnetometer and then calibrate the phone. Make sure that the location of the phone is On under Settings!
3. The phone supports Xbox Live which you can access on the phone by selecting Games on the start screen or by going to the App List. However, Xbox Live is not available to all countries/regions. You can visit the link for the countries/regions supported: www.xbox.com/LIVE/countries.
It's safe and recommended to update the phone whenever there is a software update offered. This improves the perfomance of the phone so why not connect your phone to your computer, open the Zune and install the update?
For more information, see this link: http://www.windowsphone.com/en-us/how-to/wp7/update-central
If you're asking how long the update takes, it is usually 30 minutes to 1 hour.

Nokia Lumia 1520 Issue

Hi , I had issues with my new nokia lumia 1520 and the issues are as follows: 1)Touch and display problem and screen flickering and doesnt let me use any app on the phone and even if im trying to unlock my phone, it inputs its own password and locks the phone again. 2)Apps not functions as if i click one app another app opens 3)Phone hangs 4)Phone gets heated up rapidly with usage of camera 5)Music volume control issue as with full volume, the phone is still not loud enough at times 6)Paint behind the phone is pealing off and Customer care people (Marathalli Nokia Care) took the phone and finally says that my screen guard is causing all these issue. whereas i was using this phone for 1.5 month without issues untill i updated it to latest firmware 1028.3562.1402.0001. please provide your views as to what can be done next as this phone is just 1.5month old and I have spent a lot on this phone?

Remove the screen guard and take it back to Nokia Care, so they will not have a stupid excuse to refuse repair.

Nokia Lumia Contact: problem entering alphabet in ...

There are two very serious limitations with the Nokia Lumia 800, so far as the contact entry is concerned:
1. It doesn't have the back cursers, it only has a back space.
Problem: If you enter a number wrong at only one place, or say miss a numeral, you have to type the number from beginning.
2. it doesn't allow to enter the alphabet in the contact number
Problem: If you dial on a bridge like Webex etc, then there is a dial-in number ( generally a long) and a passcode. After you type the dial-in, an announcement will come requesting passcode, but in the old Nokia phones ( and also in Blackberry), you could introduce a pause between the dial-in and passcode by some alphabet : say 'P', 'X' etc.
Fortunately the NLM is compatible with the old Nokia phones, so if we enter 'P', it acts as a temporary pause, so the whole dial-in + passcode can be entered in one go, and you don't need to refer this every time to join the bridge.
But as the NLM-800, doesn't allow alphabet entry through the device we have problem.
If a qwerty keyboard can be provided this can act as a solution,as the phone already supports the feature, also the back cursor ( moving back without erasing the content) will also come.
Can you fix this in the next release.
Also any workaround for now, other than using the Microsoft Live ID?
Thanks
Solved!
Go to Solution.

When controlling the cursor with your finger, its better to move your finger downwards a little bit so that you can still see the cursor without the cursor moving down another line. If you move your finger down slowly to the next line while the cursor is activated then the cursor should still stay on the line above where you can see it clearly.
The cursor will snap to the beginning of each number or each letter if you move it slowly to the left or right, until it jumps to the start of the next letter.
You use the comma " , " to insert a pause, and use it after entering a space. For example if dialling number 123 then you need to pause and enter 456, you type 123 ,456 <<< so there is a space after the 3 then a pause using the comma sign.

Nokia Lumia contacts

Hi, this might sound stupid, but how do you add phone numbers on the Nokia Lumia 920 without it asking for it to be linked to a hotmal account I've added onto my phone? I just want to have a phonebook on it to make calls from, that wont bring up details from my hotmail contacts.

You can always register for a new hotmail or live account. That way.no contacts will be imported.

Nokia Lumia 920 issues after latest update. Fix in...

Since the last update we are having massive problems on our Lumia 920 from ATT. Bad reception, losing Internet connection, etc.
We have over 30 920 deployed in our company. We did tests with and without the new patch and its like day and night.
Sitting in my office, i have 1-2 bars on the phone with updates, showing 4g, but cannot access any website.Plus constantly losing connection.
On the phone without update I have 2-3 bars, showing LTE and constant internet access.
It is horrible. We first thought it was related to the Access Point Software, but it is definitively the firmware.
Please fix asap. Not good advertising for those awesome phones.

This issue has already been covered on several threads on this forum. The update was found to cause issues on AT&T and was pulled part way through it's roll out. A fresh update is being prepared that fixes the issues. For more information contact AT&T or Nokia US.

Nokia Lumia 920 issues... that nokia CANNOT fix

I have got quite a few issues with this useless phone:
MMS messages: i cannot recieve them. i can with my iphone, its a nokia issue, they are unable to let me know what is wrong.
random rebooting: this shoudnt happen but it does, very annoying.
unable to connect to WPA2 Enterprise networks :a biggie for me, will install a certificate, but cannot use it, nokia CANNOT fix this issue
battery life is nothing like advertised, i was advised by nokia to disable data, disable wifi, disable EVERYTHING turning my premium phone into a dumbphone
the phone creaks, you can hear it on calls and video's captured
Nokia support is useless, they tell me they will call me back, but never do.
the camera is useless in normal light conditions heaps of overexpsed area's
anyone have any fixes for these issues?

As has been reported by many people here as a result of an equal amount of people bringing it up Battery life on the Lumia 920 will require a number of charging cycles to optimize, This has nothing to do with the phone but is inherent of the type of batteries used in modern day phones and not specific to Lumia 920.
Battery use may vary depending on a number of issues. If you are seeing mailsync, sending and/or receiving SMS and others be troublesome and require many retries it could be you are in a region where the signal is not very good. I am _not_ saying it's not the phone, just that it does not have to be, and frankly often isn't.
Nokia Drive+ is not available as a beta for nothing. If you can't deal with or won't be willing with using beta software then don't. The latest update has reportedly improved performance significantly.
How does MMS not working have anything to do with Battery, get the correct settings from your carrier. There's plenty of information available here on how to get this sorted.
What are your expectations of battery life? In general I would say for a phone like the Lumia 920 a normal working day should be quite acceptable and many users initially reporting shorter life have cone back in confirming that battery life has seriously improved over the initial few days/weeks of use.
And in conclusion, if you feel your device is faulty talk to Nokia using the contact details here. In such a case there is nothing anyone here can say or do to help you really.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Nokia lumia 710 issue before and after send to rep...

need some advice from the forumer/nokia.
Just bought about a month but my lumia 710 already had an issue 3 days after bought it.
had send it to nokia care center at the 1st time due to battery drainage issue but the profesionalism of the staff was too bad.not satisfied with their attitude also.
had told them about another issue like zune can't detect my phone, sometimes can't heard what the people or someone want to said to me when i'm receiving the call. when call out a friend/somebody, they can't hear my voice. didn't receive any call in 1 day but after rebooting the phone got to many missed call log. had been told by my friend that they can't reach me when they call me and all the call that day has been forwarded to voice mail box.
didn't know why it happened. had been send back to authorised reseller about this issue and my phone has been handed to nokia care center by them.
after return from the nokia care center, had ask the reseller what is the root cause , the reseller said the nokia care center just downgraded my firmware/os back to 7.5 mango and said the problem solve. just use it back but my phone issue still arising. when receive/make a call the batteries drainage issue still exist. just talk about 5 minutes and the batteries was shown too be deplete but the main point is the batteries was shown 90% before make/receive a call. ?????????????.
should i returned it back to nokia care center or get back my .....
are they/the tech expert at nokia care center was too lazy or or lack of knowledge or not knowing of the level of troubleshooting method how to solve the problem and didn't know the root cause issue. its about a month send it to nokia care center but nothing/useless due to the issue/problem was still there.
check at the website support using the emei number, the repair/emei status didn't exist.

R2FRA wrote:
1st: When i want to wake up my phone it lags, getting a black screen like 3 a 5 seconds before the lockscreen appears.
I have this same issue with the 1600.3030.8773.12120 firmware as well as the original 7740 firmware.
Funny thing, I tried to call Nokia Care phone support to report this issue and the woman told me it was not a problem and that I should "live with it". The nokia rep refused to submit my error report as she felt that "a delay of a second when turning the screen on is normal, and is actually very fast"
I was outraged that a nokia rep could talk to me in this way and totally dismiss my issue as trivial. I'm really mad and disapointed about this.
I would hope that the Nokia reps on these forums have a bit more tact and will address and help us users with this confirmed issue.
Question for nokia reps: Can this screen lag be fixed in a firmware update?
Thank you.

Nokia lumia 730 issues

I have seen some new users of lumia 730 have reviewed that their lumias don't heat up easily, but quite a few day ago after using the phone lightly for 2 weeks, my lumia is getting heated rapidly while using the games app and using internet explorer with 3g on. Also I have seen significant frame skipping in games app, which is unexpected to me as my older lumia 720 was butter smooth. Also I saw some lags in start screen while using mix radio app.
It will be really helpful if some one tells me whether those are software bugs or my lumia is defective. I updated it to the latest denim version two weeks ago, but I noticed those issues 4-5 days ago.

Hi adrianhughes, I have a question for you. Heating, over heating terms are abstract. The heating which I feel is normal you may feel over heating. Is there any standard for it? Wht is the max heating temp, lumia 730 is designed to dissipate?

Nokia Lumia screen issue

Just got my new phome. Its awesome, but I think there is something wrong with my screen. When a gerey box appears, you can easily see that the grey box is like a grey box stored in jpg instead of png if you know what I mean. It can also be seen when I scroll the tiles up or down on the start screen. Then we can easily see that it is the screen itself and not the graphical objects that is having a problem. Are there other people than me having the same issue? Should I talk to the company I bought the phone from or is there some "magic trick" I can test?

Dial ##634# to get the diagnostics app. There are a number of screen tests in there.

Nokia Lumia 822 Issues

My phone has been acting up since yesterday afternoon. When I click on phone, email, or texts, it goes to a loading screen and then reverts back to home. It will let me go on facebook or instagram, strangely. The back, home, search buttons and all side buttons are not working. I can restart by holding down power and volume down, but then I still can't do anything. The battery has also been depleting a lot faster than normal the last two days. Should I reset the phone, or is the whole thing just dead?

netsirk,
Sorry to hear that your phone has become so unresponsive! Let's see if we can get that working again. Try removing the battery for 30 seconds and then replace battery and back and power on. Should that trouble still persist then the next step would be a factory reset. This will unfortunately erase the Lumia but at least will make it functional again. Here are the instructions if you need them: http://vz.to/1mq6kLO . Best of luck.
BrianP_VZW
Follow Us on Twitter @VZWSupport

Nokia 6288 Contacts issue

I am having trouble with my contacts list. Have copied all contacts from SIM to phone and vice versa, but approximately 100 of my contacts are missing from list (Yes, I have phone and SIM memory selected.)
The contacts must be somewhere though, as when I enter the number manually and dial, the contact's name comes up!
Any help would be appreciated,
Thanks
Sue-Lyn

24-Mar-2008 05:42 AM
csryan wrote:
I am having trouble with my contacts list. Have copied all contacts from SIM to phone and vice versa, but approximately 100 of my contacts are missing from list (Yes, I have phone and SIM memory selected.)
The contacts must be somewhere though, as when I enter the number manually and dial, the contact's name comes up!
Any help would be appreciated,
Thanks
Sue-Lyn
Have you checked if the missing names are duplicated ?
If my post has helped you please click the white star on the right

Nokia Lumia 710 *# issued

The *&# issued still not solve yet. I need it to check my mobile network account balance and use it to access easymenu (*118#). I'm still waiting for updated, hope the issued can be fixed soon. Thanks.
Regards,
Johne Cheah
(Malaysia)

The new updated still no fix for this issue. Will this issued will be fixed on 7.8?

Nokia Lumia 800 device Contact Sync with MSN Live

How does the sync from device to MSN live work in the Nokia Lumia phone?
If you purchase a Nokia Lumia, and the dealer synchs your old mobile phone contacts to Nokia Lumia using the contact transfer. In this process you have lots of stale contact which you don't want to retain. Now Lumia doesn't have pc connectivity software like earlier PC Suite or Ovi suite. these were the wonderful piece of sw, and you could update your contact, store on the outlook, and transfer then to and from the device.
But with Lumia you are at fix now. the only way currently appears to be deleting one by one from device.
There is a MSN account, and if you have a data connectivity then you can synch your contacts to your live account. Now you have the backup of the contacts in the server, which fortunately can be imported and exported from/to and excel.
I thought of using this for the bulk update of contacts, and the technical support team says, that if you delete the contact from the server, while switching your data connectivity from mobile, and then put it on, the new state will be, the device contacts will come to server, and the server contacts will go to the device. which means the contacts will get swapped. I somehow couldn't believe in this definition of synching, and I believe, the synching will then keep the sum of the two contacts in both the location, which means the server will be again full. and so will be the device.
Can anybody tell how does the synching works for Lumia with Live account? so that I can update my contact list on bulk?
I also request Nokia to provide a local piece of sw like PC Suite for the Lumia device, this will increase the sale significantly.
Solved!
Go to Solution.

You wont have 600 contacts in Hotmail server because you deleted them, and when you delete even one contact in Hotmail then it gets deleted from NLM because I tried it just now. I deleted one contact a supermarket number when the phone was switched on and another contact with the phone switched off. When I switched on the phone the contact disappeared from the phone.
So from this we know that if you delete all of your contacts on your Hotmail then your Nokia Lumia contacts will all be deleted from Nokia Lumia too, apart from the Facebook and Twitter contacts in the People window.
In Microsoft Outlook you can select a whole range very easily and export to .CSV format to upload to Hotmail, if you have Microsoft Outlook I think this is the most powerful and effective way but needs a few steps to do it depending on which version of Outlook you have.
For Microsoft Outlook 2007 and 2010, edit all of your contacts then go to the "File" menu, then click on "Options", then click on the "Advanced" button on the left side of the window that pops up. After that move to the "Export" section on the right of the screen and click the Export button.
Now a menu opens. You choose "Export to a file", then choose "Comma Seperated Values (Windows)", then choose the "Contacts" folder from the list that opens after that. You will be shown a box to name and save the file that Outlook is about to make.
When you save the file remember where it is, then go to Hotmail and look for the "Manage" button above the list of contacts, when you find the button click it and choose "Import" from the menu that opens up.
After that you will be taken to a different page, look for the words "Add people from other services" and underneath that is a list of pictures and one of those pictures has the word "Outlook" next to it. Click on the word "Outlook". Then you will be taken to a new webpage.
When you reach the new webpage make sure you look at the words on that webpage called "Step 2" and make sure there is a green dot beside the words "Microsoft Outlook (using CSV)". Now go to the words called "Step 3" and you will see a button called "Browse". Click on the "Browse" button and then a box will open up asking you to find the file you exported from Microsoft Outlook, which I explained how to do earlier.
You can also use this process to export calendar from Microsoft Outlook to Hotmail, which will then sync the calendar on your Lumia phone too.

Nokia Lumia Contacts issue

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