Nokia Lumia headphone mic sound BUG

Ok. I have a Lumia 920 and a 620. I use hands free texting and calling a LOT. Both Phones worked perfectly at 1st with headphone microphones. I used the V-Moda V-80's, V-Moda Crossfade LP2, Marshall Major FX, Beats Mixr, Beats Studio, but i have over 40 different headphones because of my job. I am away from home now but when I get back I will test the phones with other headphones.
I bought two headphone amplifiers, the Fiio E6 and the Fiio E12. After using the headphone amplifiers ONCE on each phone, headphone microphones stopped working. Not only did they stop working but while the headphones are connected, then HANDSET microphones ALSO stopped working. So while headphones are connected all you can do basically is listen to music; you can have no phone conversations and no speech capabilities.
Using these headphones on an iPad and my girlfriends' HTC 8X, all the headphone microphones worked without a problem.
I've found a workaround; if you switch the microphone cable out for a normal cable without a microphone, the handset microphone will start working again. This worked with the V-Moda and Beats headphones, the Marshall's cable is not detachable.

Any of you tried resetting the device at all?
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

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Nokia lumia 1520 loud speaker grinding sound and w...

hi,
my nokia lumia 1520 has been making sound grinding sounds which can only be heard if you put your ear close to the loud speaker. i emailed the company that i bought the phone from and this is what they said:
"for this type of issue, you can do a Master Reset on your phone (please take note that by doing this all of your data will be erased). If the problem persists, kindly go to your nearest Nokia service center to have it checked. If it's still under warranty, any repairs will be free of charge. If it's NOT under warranty, please get the code from the service center and forward it to us through [email protected] so we can review the charges (subject for approval) and give you a refund for it."
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Hi thedeepsleeper,
Welcome to the Nokia Support Discussions!
Are you still having an issue with your Lumia 1520? If yes, did something happen to your phone prior to the issue? What troubleshooting steps have you tried so far? Does it happen only when you put it on a loudspeaker? How about when connecting your earphone to your phone?
If you would like to send it for repair and since there's no international warranty, we suggest sending it to a Nokia Care Point in Dubai instead. To know more about the difference between the warranty in the UK and in Dubai, see these links:
http://www.nokia.com/gb-en/support/manufacturers-limited-warranty/
http://www.nokia.com/ae-en/support/manufacturers-limited-warranty/

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Nokia Lumia 720 with issue 20131130_0001.jpg ‏72 KB

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This is mainly about my Nokia Lumia 1520, but also some other Nokia Lumia phones.
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* Sometimes the touch-screen randomly doesn't respond (which is really annoying while playing Age of Empires: Castle Siege where I lost the chance to get several British banners due to this error), this recovers sometimes by going stand-by, but this alternates and seems completely random when the screen gets responsive again, and when not.
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* There is no back-up for settings and app data, it did this before but for some reason it does notify me that I haven't backed up in a while and any attempt to back it up is met with countless of errors, before my phone backs up my data again I don't want to factory reset it because I don't want important data to get lost, so please help me fix this.
* It sometimes starts crashing random applications with provocation.
* Sometimes it won't charge.
* It crashes randomly while playing videos on Google YouTube and other websites.
* It can't download Lumia Help + Tips.
* Sometimes the screen goes all black, and the camera stops to work, but here is the odd part, whenever I click on the back-button and hold it it shows me the ''open'' applications, but they all remain black.
* Half of the time when I take pictures with it there is a 3 second delay, and most of the time those pictures aren't saved, so I only use it to take screenshots, and maybe 1 in every 10 screenshot is actually saved.
* It won't show the profile pictures of my Microsoft Skype-contacts.
* The calendar doesn't work on the lock-screen, and shows me the wrong information all the time.'
* Cortana randomly starts in the middle of other things.
* Internet Explorer Mobile randomly crashes and closes the tab I'm on at that moment.
* Internet Explorer Mobile randomly opens tabs I didn't ask for.
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* The phone sometimes won't restart after going completely off unless one would hard reset it.
* There is no back-up for settings and app data, it did this before but for some reason it does notify me that I haven't backed up in a while and any attempt to back it up is met with countless of errors, before my phone backs up my data again I don't want to factory reset it because I don't want important data to get lost, so please help me fix this. (note for my Nokia Lumia 920 this happened after I returned from Hanoi, the issue has been constant on my Nokia Lumia 1520 even while it was in Europe)
* Microsoft Skype crashes when I want to upload a picture or drawing (unique to this specific phone, it works seamless on all the other devices).
* Microsoft Cortana often notifies me about news, but can't fetch anything when I click on the message in the Action Centre.
* It can't download Lumia Help + Tips.
* On some (Vietnamese) Wi-Fi connections it can't update nor download several applications regardless of size (for example an Angry Birds game called Angry Birds Go! that is nearly 1 G.B. nor an 8 M.B. N.O.R.A.D. Santa Tracker).
* When there is a flippable protective case around it the cellular network will crash, and can only be restored after rebooting it, before I got S.I.M. errors on it nearly 5 times a day, each time it required me to restart my phone.
* It permanently shows 2 unread mails in Microsoft Outlook and 8 in Google Mail for no reason, I have 0 mails in Yahoo! Mail but it does tell me that I have ''unread'' ones in several (NON-EXISTING) folders.
* The Calendar doesn't appear on the lock-screen, and if it does it's either several weeks too late, or shows me messages for months about things that happened last year.
* Sometimes one ear-plug goes without sound, rather than being a hardware problem it gets fixed by rebooting the phone.
* Sometimes I can't copy or paste anything.
* Internet Explorer Mobile often doesn't recognize images I want to save, while somehow it does recognize those same images either the day before and/or the next time.
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* The phone sometimes won't restart after going completely off unless one would hard reset it.
* It doesn't recognize the Micro-S.D. card it did before (it worked while on Lumia Cyan).
* It can't download Lumia Help + Tips.
* It sometimes won't charge.
Nokia Lumia 530 Dual S.I.M.:
* After inserting a Micro-S.D. card it can't download in-app videos (Microsoft Skype) or voice messages (WhatsApp-Messenger) or even links (Facebook Messenger).
* It can't download Lumia Help + Tips.
* Sometimes it doesn't recognize the 2nd S.I.M. Card.
* Like before, the Calendar doesn't function on the lock-screen.
Microsoft Lumia 353:
* Touch related issues similar to the Nokia Lumia 1520 as expressed above.
Huawei Ascend W1:
* The phone will detect low storage even when there is lots of free space.
Unrelated to these phones, but still ''Nokia'' hardware is the Nokia charger that comes with Nokia Lumia phones for some reason doesn't work, I mean like ever, and Microsoft forces me to buy new chargers, plus I still use the charger I had on my old H.T.C. Windows Phone for my Nokia Lumia 920. All the above phones have many more issues, but I just simply can't remember them right now.

Confirm that Date / Time settings are correct.

Nokia lumia 720, horrible service. Demand refund ...

Need your help!
Ref: 1-14870426163 [SR# 1-14905564118]
Big issue with Nokia Lumia 720, people calling can't hear a thing.
It has been 9 days since I raised this request and a month since I first turned my phone in for service. Completely frustrated with your service. I demand that you take back the phone and refund and compensate me for the inconvenience you have caused me.
My email to Nokia care ....
I purchased a new Nokia Lumia 720(Serial No: 357297054233805) from Croma in Bengaluru a couple of months back. Within two months of purchasing the phone, there was an issue with the ringer. When someone called, I would hear no ringing at all. When I played music on the speakers, there was no sound. I didn't expect this in the least from such an expensive Nokia phone.
When I gave the phone to Nokia Care centre in Bengaluru (Ms Silk Technologies Marathalli), they fixed the ringer the next day, but managed to get scratches on the back panel and introduced an issue with the volume controls. Now even when I reduced volume to 0 sometimes I could still hear the music play on the speakers or headphone. After having waited an hour and a half, they asked me to leave the phone with them saying they will replace the back panel and fix the volume issues.
I had to go back multiple times to Nokia care, leaving my phone and being without a replacement handset for days.
I had called the Nokia contact centre number and raised an issue and requested that you replace the handset. However after days of patient waiting, the response from you was dismal.
Ms Silk Technologies (Nokia care) called me the other day to inform that the phone was fixed again. They couldn't tell me what had gone wrong or how the issues were fixed. They simply said the volume issue is fixed and the back panel is replaced.
When I reached the centre, I had to wait for an hour again before they handed me the phone.
They had replaced the volume panel to fix the volume issue.
However, instead of replacing the back panel, they had replaced the touch screen instead!!!
Why replace a good, original working touch screen???????
They then asked me to wait and proceeded to replace the back panel.
When I tested the phone again, I found that there was a defect in the touch screen they had replaced.
They made me wait some more time before replacing the touch screen again. I don't understand why they replaced a good touch screen in the first place.
Again I could detect faint marks on the back panel where they had tried to remove the touch screen. They told me they have to manually lift the touch screen from the back panel and that only your factory had equipment which could neatly detach the touch screen from the back panel. What nonsense is this!!
While waiting at the service centre, I managed to speak to quite a few people around there who had issues with Lumia 720 phones. Clearly, you have some major issues with this handset.
It was quite late in the evening before I was finally handed the phone.
Please note, I now have a phone which is not even a couple of months old but which has the the following parts replaced
-. ringer
-. touch screen
-. back panel
-. volume controls
Clearly this was a faulty piece that was sold to me requiring replacement of so many parts. Instead of replacing all these parts Nokia should simply have replaced the faulty handset.
However I still decided to take the phone.
Next day when I started receiving calls, people calling me complained they could hardly hear me and I could hear a good amount of static noise. I had to speak up real loud or even call them back. Further after some time, I was not able to hear anything when someone called. Can you imagine my horror.
Somehow after restarting the phone, I was able to hear when someone called. However people are still complaining sometimes they can hardly hear me and I continue to hear the static sound.
I'm completely frustrated at this point. I complained to Ms Silk Technologies and their response was that I leave the phone with them again.
Thanks but no thanks, I have been running behind them and you since 3rd Dec. I can't afford to waste more time running between work and nokia care.
The decent thing for Nokia to do at this point is to refund my money and take back the phone.
I'm completely frustrated with this experience. I had expected a much more robust phone from Nokia, alas that has not been the case.

Unfortunately it is not possible to handle refunds or complaints via this forum. You need to contact Nokia directly in your country and submit a complaint about the service you received from the care centre.

Nokia Lumia 800 - Micro Stuttering / Lag in OS and...

Hi everyone,
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I'm experiencing very minor, completely random slow downs or lag sometimes when just flicking through the phone OS and also at times when watching video (either recorded on the phones own camera or Youtube etc).
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I too have this sms lag on my lumia 800. i had this issue on both formwares : 12070 and 12072. I really fed up the no of bugs in this phone.
please guys post the following bug as well. following bug is present in 5 of my frnd's lumia 800 as well. XDA please make sure this new issue reaches NOKIA. So that they can do something about.
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2."Connect your hands free or any head set to your lumia 800 play music and reduce the volume to 15 or less now make a call again you cannot adjust the volume of the call. now cut the call and now your music starts playing in max volume which you will not be able to reduce. Until you remove your hands free or headset and reinsert it.

Nokia 5310 Headphones problem...

I got this phone just yesterday and when I unwrapped the headphones from the plastic bag, I also unrolled the headphones and I noticed that the right ear wire is way longer than the left ear wire so it's rather uncomfortable when I put them on because it's a significant difference. I haven't found a way to adjust the size, is there any possible way? It's really bugging me to adjust how I move my head because of how the wires are.
Solved!
Go to Solution.

hi there, no worries, yep they come like that for everyone. even my old nokia 6288 headphones had the same problem, i tried for hours to adjust the length but to no avail . generally yes Sony ones are better for music unless you are a real music buff and will go for sennheiser/bose. but those headphones are expensive and what is the point, you don't want headphones that are so rich in bass and crisp in sound quality that give you a headache . so yeh go for Sony ones, mid-range ones should be fine (don't buy the cheap ones). i have MDR-Q38 clip-on-the-ear sony headphones they have lasted an extremely long time...you should be able to find in-ear headphones at the same price.
p.p.s yep any headphones will work for the radio, any headphones have the wiring inside that is used for FM radio signal for the phone. the link you showed me is just fine, those headphones are great (as they have the neodymium magnet which is important for better sound quality)
Message Edited by adrianhughes on 14-Sep-2008 04:54 AM
Message Edited by adrianhughes on 14-Sep-2008 04:58 AM

Win 8 - How to use StereoMix and Headphones Mic at the same time?

I am using Windows 8 64 bit and believe I may have an IDT driver problem.
I need to enable StereoMix and my Headphones Mic at the same time. I know this was previously possible with windows xp and windows 7.
What happens is If I enable either Headphones Mic (Logitech headphones with Mic) or StereoMix the other one becomes " current;ly unavailable" I cannot get them both to work together. I can get StereoMix and the Internal Mic to work together ( both enabled at the same time) but the sound quality is bad because the internal mic picks up noises from the PC. I need to have both my headphones mic and stereo mix enabled at the same time.
The driver I'm using is the one provided by HP with the laptop. It is called sp59620.exe
Would another IDT driver solve the problem? Can you think of another reason this is not working?
Here are my specs.
System Manufacturer/Model Number HP Pavillion G7-2251dx
OS Windows 8 64 bit
CPU AMD A-8 4500M
Memory 8 Gigabytes DDR3 sdram
Graphics Card Discrete ATI Radeon HD 7640G with 2 Gigs
Sound Card IDT Audio
Monitor(s) Displays 17.3
Screen Resolution 1600x900
If you cannot help, where else should I look? i have tried Windows and Microsoft forums and no one can give me an answer.
Thank you.

I have tried the instructions in that video and I cant get passed the very bad feedback i get when telling my recording device to Listen. His secone instruction from his notes here
["Right Click the Realtech HD audio device and set as default if its not already.
(note you may want to turn off any powered speakers you may have to prevent feedback.)
-Select the Recording Tab at the top of the window.
-Select the Stereo Mix device and set it to default if its not already.
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-Select the Listen Tab at the top of the window.
-Change the drop-down box to the entry for USB headset and check the Listen to this device checkbox.
-click ok to dismiss the window.
-Right click on the USB headset microphone device and select properties.
-Select the Listen Tab at the top of the window.
-Change the drop-down box to the entry for the Realtech HD Audio device and check the Listen to this device checkbox.
-click ok to dismiss the window.
So, essentially, the game audio will play through the Realtec, your mic is also set to play to the Realtec. both audio streams are now part of Stereo Mix. Stereo Mix is being listened to by your headset allowing you to hear the game and your voice.]
~~~~~~~~~~~~~~~~~
Don't know about turning off any powered speakers.. the only speakers I have besides the headphones are the internal laptop speakers. I get the same feedback if i have the headphones plugged in or not.

Nokia Lumia headphone mic sound BUG

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