Nokia Lumia Icon denim update

I updated my phone as I was supposed to, and some features work. However I'm not able to open any apps, including Verizon which enables me to call. My photos don't open, in fact the only apps I can open are internet explorer, settings, and messages. Clicking on any other app just brings me back to the home screen. My error code was 80188257 which isn't displayed on the Microsoft help page. I restarted my phone, and the error code went away, and no updates are available. Nothing changed, I still can't open anything. What can I do to fix my phone???

Sounds like something went wrong during the update.
make sure the backup option in settings is enabled
Check people.live.com for your contacts
Check calendar.live.com for any calendar entries
move all media off of the phone
When you have backed up everything  do a phone reset Settings > about > reset my phone
If this does not work, use Lumia Recovery Tool to reflash the phone.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Similar Messages

  • Verizon Lumia Icon Denim update teased for possible February release

    Fingers crossed
    Verizon Lumia Icon owners are a passionate crowd and seemingly asking on a daily basis when the promised Lumia Denim update for their phones will be delivered. In late 2014 it was promised for "early 2015" but now we're into 2015 folks are getting itchy update fingers once again. Microsoft's Joe Belfiore is the target of a number of questions on the subject, and he's got a couple of things to say about it today.
    "Lumia icon people asking what I meant by "early 2015": The first part of the year. In my mind that means jan/feb or so. Less likely March."
    "Know that Vzw & MS are actively, daily working on getting it done. The test process has unpredictability so we can't say a firm end date"
    Since January is done with that would suggest Microsoft and Verizon are aiming to push it out in February. But as with the second statement, it could easily slip due to circumstances beyond Microsoft's control. But it hasn't been forgotten about, at least.
    Source:  Verizon Lumia Icon Denim update teased for possible February release | Windows Central

    I doubt it. JB's tweets were very, very vague and the very fact that he had to mention March means it's a lot more likely than not to be pushed past February.
    I take this as a very bad sign for this phone. We've been hearing soon since September.

  • Nokia Lumia 638 Denim Update

    I purchased Nokia Lumia 638 a couple of weeks back from Amazon India. The phone came preinstalled with Lumia cyan update. Therefore I checked the availability of Lumia denim update for my device. When I checked Microsoft's website it was mentioned that firmware not yet available for this device(Screenshot attached). This same phone has been updated with Lumia denim in China(Screenshot attached). Therefore I decided to use Software Recovery Tool. When I connected my phone it is showing that "You have the latest available software version"(Screenshot attached). Just before posting this I checked phone updates and it showed that "Your Phone is up to date".What should I do now to update my device to Lumia denim?
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    Hi, vasudev99. We suggest waiting as software updates are being released in a gradual manner. Your phone will notify you once an update is available. It is also worth checking our website frequently to get the latest info about the availability of the Lumia Denim update. BTW, welcome to our community.

  • Windows Phone Nokia Lumia Icon 929 Update Issues...

    My Nokia Lumina Icon was recently updated to the Lumina Denim 8.1 a few days ago. I absolutely love the new features, especially Cortana, the live pictures, and the transparent tiles. Even though the update came with a lot of positives, the few
    negatives I've been experiencing really makes me wish I never received the update. My phones battery drains so much faster, the battery life went from 2days max with me using it, to barely lasting a day... also when I push the power button to wake
    my phone, I have to wait for my phone to finish saying (Resuming....) before it would even allow me to unlock my screen and it's really annoying. Also when I'm scrolling up and down on the home screen I notice a little lag, and that takes away from the
    smooth navigation. If you can send an update soon for these inconveniences I would really appreciate it so much, thank you for your time. (:

    For help using Windows Phone please post in the Windows Phone forums on
    http://answers.microsoft.com .
    The Developing for Windows Phone forum is for developers to discuss writing their own apps.

  • Icon denim update ........

    VZW has posted a new document about the denim update on the software update page under the Icon support section of their site. This usually means that the update is about to be released. The document is dated Feb. 11, 2015. Looks like this is going to happen!

    Software Update: Nokia Lumia Icon with Windows Phone | Verizon Wireless
    The PDF names didn't have dates in them as of yesterday.  The same thing was done with the PDF names for the 822 and the 928
    Most likely see the update released anytime after 12pm est.

  • When WP Nokia Lumia Icon 929 will have Windows 8.1 with Cortana?

    When WP Nokia Lumia Icon 929 will have Windows 8.1 with Cortana?   It is already overdue !!!!

    I received the download for my Icon on Friday the 13th (Feb).
    The download is done in 2 parts... a prep program, and the OS update (1/2 hour to install).
    It is well worth it.
    Good Luck

  • Nokia Lumia Icon + DT900 wireless charging problem

    I bought a Nokia Lumia Icon which had a defected SIM card tray. I replaced the daughter engine board where the SIM card tray is located without charging the phone first (the battery was completely empty) and now when I'm trying to charge the phone wirelessly with DT900, it just doesn't work. So I don't know whether it worked (or not) before my fixing procedure.
    DT900 works with my wife's Lumia 1020 and my Lumia 928 so there's nothing wrong with it.
    So all you technical gurus over here:
    1) how does the wireless charging work with Lumia Icon/930? I.e. does anyone have any wiring diagrams for Lumia Icon/930? There are two pins on the main board but where do they go? I didn't detach the main board, only the engine cover assembly and the battery in order to replace the daughter engine board where the SIM card tray is. So does the engine cover assembly have anything to do with the wireless charging (I don't think so) or do those pins go straight to the battery?
    2) does anyone know whether this is a common problem among Lumia Icon / 930 phones? A type fault or a serie of phones with defective rear cover and its wireless charging assembly?
    I'd really appreciate if someone could help me. Thanks a lot in advance! 

    Sensonic wrote:
    No problem, I fixed it by myself.
    And I think that this kinda censorship sucks  
    I can understand that when a manufacturer provides a free user forum they do not appreciate information posted which may cause problems and then be held responsible for the damages as it is an 'official' resource provided by the manufacturer.
    I'd suggest you lookup the meaning of censorship which this most definately is not.
    Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

  • Nokia Lumia Icon/929 Available

    It looks like the phone is now available on VZW site, http://www.verizonwireless.com/b2c/device/smartphone/nokia-lumia-icon?&&ziprdr=y
    The only issue right now is that it seems still be somewhat of a place holder being the phone is still listed as $777 on contract.
    Personally once the phone is available I'm heading to my local Microsoft Store.  With insurance (I believe is $50) you'll get the phone replaced with a brand new one instead refurbished ones that VZW dishes out.

    This whole 929/Icon release is a sad and pathetic situation.  Is VZW really that worried about a good Windows Phone taking over their Droid and iPhone market share?  "Verizon is dedicated to the Windows Phone Platform" has proven to be more lip service than anything else since the release of Windows Phone 8.  That "dedication" is why you see the Nokia 1020 and 1520 at AT&T.
    In response to fireball24; I also believe that the Microsoft Store offers a better deal on hardware than Verizon.  The insurance is reasonable, you get 2 swaps, and a replacement phone is a brand new phone and not a refurbished that someone has been coughing and sneezing on.  Plus, after you get your new phone from Microsoft, you can cash in your old phone at Verizon and use the money to recover a bit of what you spent.  Plus, plus: if your current phone becomes obsolete (like the 822), Microsoft will provide you a replacement of something new.  (The same works at the Microsoft Store for the Xbox and Surface.)  The monthly bill from Verizon is enough of a shake-down.  No need to give VZW extra cash.  I made the same move this Summer with the kids iPhones.  Get it from Apple and insure it with Apple.  Everything has to be a "game" with VZW.  What's in it for them. 
    ...anyway, I have my place in line at the International Mall in Tampa for the ICON at the Microsoft Store.  Verizon releases all of their phones on Thursday, so I expect an announcement by either tomorrow or in 8 days.  Or maybe June.  Or maybe next Christmas.  It's become quite a joke.

  • Nokia Lumia Icon unresponsive and scrolling

    My Nokia Lumia Icon has been continuously scrolling through apps and screens, calling people and the touchscreen is unresponsive.  It was only happening occasionally but it has now been going on for a few hours.  I have done a hard reset on the phone, but it is still scrolling so I can not set it back up.  Any other options for fixing this piece of crap phone? 

    Almost exactly the same story.  Problem started a couple months after I got the phone.  Tried soft and hard re-sets.  Also downloaded recovery tool from Nokia.  The first re-load seemed to correct the problem for about two weeks.  It's come back and now the problem has gotten worse over the last few days.   Took it back to the store and they worked with tech support to arrange a replacement (Amanda, just be aware that it will be a reconditioned phone and not a brand new one).
    My guess is that it may be a hardware issue...   probably something related to the digitizer.  It's weird, the phone looks possessed.  Almost like it was infected with a virus or something.   But the hard re-set or the image re-load should have wiped that out if it was the case.     It's a great phone.  I hope this was just a one-off problem.
    Good luck Amanda.

  • Help! Nokia Lumia 822 Amber Update Question

    I just changed over to a Windows phone from Android. I purchased a Nokia Lumia 822 and installed the Amber Update yesterday.
    However, I don't have any of the features from the update available on my phone. My OS version is 8.0.10327.77 and my Firmware revision number is 3045.0000.1328.1031.
    Since my phone was "new" to me, I even tried resetting it to no avail.
    Everytime I go to Settings>Phone Update, it says there are no updates.
    Is there a way to reinstall the Amber Update?
    Any assistance would be greatly appreciated!

    What is it that you are looking for in the features that you can not find?

  • Nokia Lumia 820 Amber Update

    My 820 was updated but I had to do a factory reset how can I get the update back? The update does not appear in Phone Updates.

    I found the answer myself, all we have to do here is download the App Lumia System Updater that fixed all my problems once I updated my Apps. Been looking for answer for Hours. Now things like Touch Double Tap Wake Up are working and Block Numbers and SMS on the Nokia Lumia 820 I would say it would work on all LUMIAs...

  • Another request for Lumia 830 Denim update information

     I have the AT&T variant of the Lumia 830 and am waiting for a firmware update to fix two issues. However, there has been no communication as to when this firmware update will be released. I have only a short window to return this device and if I do not know when the firmware will be released, I would prefer to return it now and buy something else rather than waiting for several months. Let me be clear. I'm looking for specific availability dates and not a vague assurance that it's coming "soon" and that I should keep checking to see if it's out. If this information is not available now to Customer Support, please make the effort to reach out to the responsible team that does have this information. Even a date range specified in terms of days, months, or weeks would be helpful, along with any details that can help us understand why there is a delay. Of course, even better than knowing the release date would be having the firmware update pushed to my phone today. So that you can understand why I am eager to get this update, I've provided additional information below. I realize that this issue has been raised in other threads, but I'm adding as much detail as possible here so that I can refer to this post from support calls and any attempts to escalate my issue.   My Lumia 830's details Settings > About > More InfoOS Version: 8.1.14176.243Firmware version: 02040.00012.14404.07019Settings > Extras+InfoSoftware release: Lumia DenimManufacturer name: RM-983_1001 (AT&T variant) If you compare the AT&T variant to all other variants of this device in North America, you will note that the AT&T variant IS NOT RUNNING THE CURRENT VERSION of firmware found on all the other North American Lumia 830 variants (as of 6/29/ 2015): Canada    Lumia 830Country variantDenim8.10.14234.37502040.00021.15063.02001Lumia 830Bell MobilityDenim8.10.14234.37502040.00021.15063.02001Lumia 830RogersDenim8.10.14234.37502040.00021.15063.02001Lumia 830TelusDenim8.10.14234.37502040.00021.15063.02001United States    Lumia 830Country variantDenim8.10.14234.37502040.00021.15063.02001Lumia 830AT&TNot available yetNot available yetNot available yet  Specific Problems with the Current Firmware There are at least two specific problems with the outdated firmware available on the AT&T variant. First, the Lumia Camera application does not work and second, the Netflix app will not play videos. Lumia Camera app does not work Lumia Camera is an alternate camera app from Microsoft for recent Lumia phones that provides additional features that are unique to Lumia devices. However, when you start Lumia Camera (version 2015.507.1236.978, last updated 5/13/2015), it displays an error message: UPDATE YOUR PHONE.Lumia Camera requires the Lumia Denim software update. Your phone automatically notifies you when it's available or you can check now by going to App list > Settings > Phone Update. As noted previously, the phone reports that it is running Lumia Denim under Extras+Info, but this appears to be an early, incomplete version of this firmware. Netflix will not play videos When attempting to play ANY video in the Netflix app (version 4.1.0.16, last updated 3/2/2015), you receive the following error: Whoops, something went wrong…System Configuration ErrorThere is a problem with this system's configuration that prevents Windows from playing protected video. Please make sure you have the latest Windows Updates as well as Windows 8 certified video and audio drivers installed.Error code: Q8156-887A0004 Netflix provides additional information at https://help.netflix.com/en/node/23729 which suggest trying a soft reset and ends by noting that "Microsoft will soon be sending out an update that should resolve this error." Netflix could work around the issue, but if a firmware update is expected to address it, then it's no really reasonable to expect them to do so for one model on a single carrier. Firmware fix required A number of credible sources indicate that a firmware update is needed to fix these issues. For example, a Microsoft Support Engineer noted on the Microsoft forum site that: Lumia 830 shipped with Denim already from the factory (and many of the "Denim" features, like Live Folders, were already included) - but in order to use the new Lumia Camera version, this slighly smaller software update is needed.   It looks like this issue has been known and the fix has been available on some European variants since at least February, see The UK Lumia 830 gets Lumia Camera 5 and.... a working Netflix!. Paul Thurrott also notes that "the version of Denim that shipped with the Lumia 830 was not the final version" and that that the firmware update is needed for Lumia Camera in Lumia 830 + Denim: What You Get, What You Don’t. There are also many other threads about this in the AT&T support forums such as:Full Denim release for Lumia 830?Lumia 830 Denim Firmware UpdateLumia 830 Firmware updateand (amusingly):Lumia 830 Firmware update hostage crisis continued - day 184 We live in a world where continuous delivery has become standard in software engineering and it is extremely disappointing to see that timely releases of software to maintain our devices is such a low priority for AT&T. With customers holding onto devices for only two years, it's unacceptable to leave a phone partially functional for six months or more. I have gone to some lengths to document this issue and I expect at least a similar level of effort from AT&T to try to help me and all the Lumia 830 owners experiencing these problems. Thanks in advance, Mike

    Thanks for replying. While I was half-hoping that my lengthy plea might have been the straw that broke the camel's back, I can't say I honestly expected AT&T to change their policy and suddenly start delivering more timely releases of firmware updates with greater transparency about the process. As for me, I only had a small window of time to return the handset to AT&T. Having heard nothing, I figured that the safest course of action was to buy a carrier-unlocked RM-985 from a reputable retailer. After it shows up tomorrow, I'll still have time to return the AT&T variant. With Windows Phone 10 arriving shortly, this should ensure that I get that upgrade at least a month or two before users with the AT&T branded device. I'll also be able to lower the monthly bill, so that's a big side benefit. It's unfortunate that this is how AT&T operates. I imagine that they get more than a few returns of the device from people who couldn't get Netflix working and this has to be costing them some money.  It certainly makes Windows Phone/Microsoft look bad as well, although they did ship the device with buggy firmware in the first place, even if they did provide a fix.  Supposedly with Windows 10, Microsoft will no longer be allowing carriers to block phone updates, so the situation should improve. M  

  • Nokia Lumia 822 latest update

    My phone has a lot of the latest update features, but its also missing a lot of it too... Such as the notification drop down menu and Cortana.... My phone says it's completely up to date, but if so why do I not have certain features of the latest update to the Nokia Lumia Black?

    Welcome to Nokia Discussions, Zurrriiii.
    According to the Lumia 822 support page, the most recent software release for Nokia Lumia 822 is Lumia Black. The features you have mentioned like the action center and cortana are both integrated to a much newer update called Lumia Cyan. Availability of this update may vary per region or network provider.

  • Nokia Lumia Icon aka 929 (CP Case)

    Hi
    Is there any OEM case on the market for the Nokia Lumia aka 929 issued by Nokia, like there range that start with the CP in product code, example is CP-600 for the Lumia 920
    Cheers
    Mobiles sure aint what they used to be. They get better

    Hi Psychomania
    Thanks for reply, and details, I have come to same conclusion no official nokia CP case for device.
    Interesting Nokia have a CP-637 case for the soon to be released Lumia 930, which looks same spec as Icon and size, if buttons and ports, are in similar location it might fit Icon, but wont know until its in the wild
    Cheers
    Mobiles sure aint what they used to be. They get better

  • Nokia lumia 521 equalizer update

    So yesterday got real excited when i got this notification from the windows store.
    Downloaded the updaate and i stilo cant get it to work.
    I got to my settings and hit music
    it loads for a couple seconds, and for a fraction of a scond i can see the equalizer then it dissapears. and just shows me flip to silence
    anyone ealse having this issue? i also got the lumia black update this morning but the eq still didnt work
    am i doing something wrong or does this just suck?
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    Hi, PeroXide.
    Welcome to the Nokia Support Discussions!
    The equalizer for the Nokia Lumia 521 is not supported due to hardware limitations.
    Please, refer to the links below for further information:
    http://discussions.nokia.com/t5/Nokia-Lumia/Another-Lumia-520-user-without-an-equalizer/m-p/2532080#...
    http://www.nokia.com/in-en/support/faq/?action=singleTopic&topic=FA141450
    Thanks.

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