Nokia Lumia Wireless Charger - Invalid IMEI Number

I tried to claim my free wireless charger but it says invalid IMEI number and I have waited 2 weeks as I bought it on the 26th November

This is a user to user support forum. For something like this I suggest you contact Nokia directly using the "Nokia support" tab below.

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Invalid IMEI Number

Hello, For some reason, i am getting an Invalid IMEI number when trying to register the phone on the sony website. any suggestions on how this could have happened? i have had the phone for about 3 months now and the way i got my imei number is by typing *#06# in the phone. Thank you for your time.

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
It sounds like you have entered something else then digits or wrong number of digits. The IMEI should be 15 digits. Depending on phone and where you check the IMEI you may see more then 15 digits, in that case, only enter the first 15 digits.

My Nokia Lumia 800 has two IMEI numbers. What?!

Hi Everyone,
Purchased a Lumia 800 (white) from Nokia Store here in Bangalore, India on August 2012. The phone was working fine till August 2013 when camera stopped working. Took the phone to Nokia Care. Warranty checked out fine and the camera module had to be replaced. Got call from Nokia Care three weeks later saying there has been IMEI mismatch as such warranty is now void. Reason- the phone has two IMEI numbers. What??
And funny, Nokia's story was true. IMEI number written on the phone panel and phone box differed from internal hardware IMEI number (which can also be seen from Settings>About). They say this can only happen if the phone was serviced earlier and component changed. Well, this was my first time servicing the phone and when the phone is under warranty why will I give for servicing to a non-nokia centre?? This shocked me, I could not convince Nokia people so I just agreed to pay for the repair. Now, after 3 days, they call up and say- "Changed the camera module but it is still not working. Maybe your motherboard is damaged! you will be charged 80% of the phones price if you agree with repair". I am yet to give them the 'go ahead'.
For no fault of mine I am going through so much!! Is it possible that Nokia sold me a device with two IMEI numbers?? Can anyone please tell me what to do?? Thanks.

Nokia wouldn't have sold a device in that state. It's highly likely that the retailer is to blame for this one. They've probably sold you a refurbished or repaired set as new.
If I was you I would go and speak to the retailer about this.

Lumia wireless charging with leather flipcase / co...

Hello,
Does someone have the experience charging wireless when the Nokia Lumia is into a flipcase / cover?
Its for my new Lumia 930. ( this week I will get the 930 )

You should check on the web for reviews or previews ,highly unlikely anyone here will have it yet alone the 930.
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Nokia 1020 wireless charging

Hey guys
I will be buying the Nokia 1020 with the wireless charging cover soon. I just want to know if this phone will be compatiable with a QI wireless car holder/charger.
It's one of these:
http://www.ebay.co.uk/itm/QI-Wireless-Car-Charger-Pad-Holder-for-Phone-Nokia-Lumia-920-820-HTC-8X-/1...
It says it supports a samsung galaxy note 3 so it much be able to fit a Nokia 1020 in, tried contacting the seller; no help. They just sent me the same compatible list that is on the product description.
I think it will work but I don't get why they don't mention it, they mention all the phones that doesn't come with a genuine wireless charging. Like iphone doesn't support wireless charging, some company made them specially for them.
Anyway, I just want your opinion.
Thanks.
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Unfortunately Nokia does not have access to retailers stocks so you will need to contact retailers directly for that information. You'll probably find that if you visit a large mall you'll find plenty of stores selling them.

Nokia Lumia 2520 Charger

I bought a Nokia Lumia 2520 Tablet
One charger comes in the box. The tablet doesnt charge through usb port (data only).
There appears to be no chargers on sale (anywhere!) for this tablet.
What happens if:
The one I have breaks, is faulty, is lost, left at a hotel etc etc etc.
I want to charge the tablet in my car
Where can I get another charger from??? The current situation leaves me in a very precarious situation. If i was to lose my charger - my tablet would be unusable as I would never be able to charge it again - £400 down the drain.
Can someone please tell me where I can get a charger from?

No guarantees, but found this at Amazon. Right specs, looks like the right connector. 2520 Charger
Another one Just chatted with the MS Store and they suggested calling them at 800-642-7676 and see if they can find one. Good luck. Looks like Verizon and AT&T bailed on them. Might try calling their support, especially if you bought from one of them.
BTW, be careful. There are tons of chargers that claim to be Lumi 2520 cell phone chargers, etc, that clearly are 5v, i.e. USB, chargers. The 2520 does NOT charge off USB, as you probably know. The two I linked are the proper voltage at least, 20v.
And there is a thread here that says the Samsung series 7 slate charger works. It is 19v, but that could actually work. If it were me, I think I'd risk the Samsung. Got an actual confirmation from a real guy.

Faulty Nokia lumia 2520 charger

I have learned Nokia has suspended sales of its lumia 2520 due to risk of electric shock from the charger.
I use Nokia lumia 2520 for my day to day work.
My charger so far work well!
Let me know the serial numbers of the faulty chargers and the procedure for replacing.
We have not received any communication from Nokia about this serious fault!
Really disappointed about the customer care!
Solved!
Go to Solution.

Nuwankul,
Nokia recently released a product advisory about the aformentioned charger at http://www.nokia.com/global/2520-charger
Quoting from the product advisory page: "Microsoft Mobile is today encouraging consumers in Austria, Denmark, Finland, Germany, Russia and Switzerland with the affected charger to register their details so that Microsoft Mobile can provide a remedy that will address the product quality issue. Those consumers with an affected charger will be sent a replacement EU plug to attach to their charger base. We will also send a gift voucher to those people that register on the website by 31 May 2014, to help compensate for the inconvenience caused by this situation."
"For those with an affected charger, we recommend that you register using this web-form to enable Microsoft Mobile to provide a replacement plug for the affected part. www.nokia.com/gb-en/support/contact/ "

Nokia 925 Wireless Charging

Hi, I have just acquired a 925 and I also have 2 920 at my place.
I seem to have a problem charging wirelessly on my 925.
Charges then disconnects then charges again.
Initially, I thought it was an issue with my charging pads, fyi, I have 2 wireless charging pads as well.
The standing version & they flat on table version.
When I place my other two 920 on either one of them, no problems charging what so ever.
This totally proves to me that neither one of the charging plates are faulty
So I thought, it's probably the chaging clip on on the phone that has issues.
I went to get it replaced today by the shop I got the 925 from.
Now I'm home, I'm still having the same problems when charging.
Is it my phone since I got the charging clip replaced already?

This an issue based on "BATCH!"
I got mine resolved by going to Nokia Care.
They replaced the back charging clip to new one & now it's charging perfectly well.
It has been observed that some back plates given as free gifts by Telcos were giving this prob.
It's not isolated, so going to Nokia Care getting it replaced would be an instant fix.
At least it did for me.

Nokia Lumia 800 charging and photo messaging probl...

I got my Nokia Lumia 800 in May and was great to start with but when I updated the phone to the most recent update I started to get problems.
My picture messaging wont work at all, when i recieve a picture message I get "get media content now" but when I try and get it, it doesnt work, I have taken my phone into the shop to see if I had the correct apn etc but they cant see any problems with it. When I took it back to where I got it from and they told me that they would have to send it away without giving me a replacement until I get it back, telling me I would need to buy a new one, I cant have this as I have a micro sim card which will only fit in certain phones.
I have also recently started to get a charging problem aswell, I have reset my phone but nope, and I have tried other chargers which dont help either, my friend used my charger to see if it would work in her phone and the charger seems to be working fine, again it seems to be a fault with the phone.
I love my phone but I am not happy with the faults that seem to be happening now, as I need my phone to be in working order due to family illness.
Could anyone help me with this ?

Have you fully charged via Laptop ? If so let it run down 10% or so and connect to supplied charger and see if it will charge then, also if you have done a software update you could try reverting back to old software then re-installing latest again.
Final solution is a Nokia Care Point !
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

Nokia lumia 928 sms call back number

My wife and I both upgraded to the Nokia Lumia 928. since we have, our text messages to each other are followed by "call back at" and then it gives the phone number of the person calling. Called verizon tech support and they said that it is a feature that is sent from the "nokia" phone with your text message and that there is currently no way to dissable it from the sending "nokia" phone. Has anyone figured out how to get this to stop?

I concur with rayhipkiss. The only way I can call back the sender of a text message I've received is to tap on the name or number of the sender when viewing the text message. This is using an unbranded UK-CV Lumia 1020 and an operator branded Lumia 920.
I'd guess that that it is indeed something that your operator has added to their custom variant of the 928.
Do you see this "call back on" after messages sent to you by someone on other networks, and to they see it on messages that you send them?
Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

Nokia Lumia 925 charging

I have a lumia 925, when I plug it in the wall it takes about 2h to fully charge.
When I connect it via usb to the pc it takes 5h or 6h to charge.
Today, I started driving with the copilot app from antwerpen to amsterdam, 150km, and with the usb car charger plugged in, however when I arrived to amsterdam, the battery was at 7%, even I could see the icon on the top right as charging, it looks like the app drains the battery faster than the cable can charge.
Or maybe the cable cant charge via usb from car? do I need a special cable or charger?

2.1A should be quite adequate for this task. Any reputable charger brand would do.
I cannot see how you can possibly use the same cable to charge a Lumia and an iPhone, however that is irrelevant. If you are using a third-party app it is quite possible that the WP version is not coded as well as the iOS version and uses more power. That you would have to take up with the app developer.

Lumia wireless charger

I ordered the charger on the 4th of December. I received an email on the 24th saying it would take a further 2 weeks for it to arrive. Annoyed, but let it go I waited. Now I received another email saying another 2 weeks for them to even post. What the hell is going on. Did anyone have the same experience ?

you will have to liaise with Nokia Care or your store of purchase, as we do not have levels of inventory or know when stock is coming in etc etc: http://nokia.com/support

Nokia Lumia 925 charge

can i charge a Lumia 925 bought in USA with a AC-50AR in Argentina (5V, 1,3A, 100/240V, 50-60Hz)?
basically, because in USA the V is 110, and in my country 220...
Solved!
Go to Solution.

All Lumia devices accept 5V and 1.3A via microUSB irespective of region so will be no issues.
Happy to have helped forum in a small way with a Support Ratio = 37.0

Nokia lumia 610 charging problem

this phone is a piece of trash

Hi aarifhussain,
Can you tell us what are the issues that you are experiencing with the charging of your phone? Is your phone not charging?

Where to buy nokia lumia charger ac 60 model?

Hi,
I lost my charger that I got for nokia lumia 1020.
The model number is ac 60.
I couldnt find any being available on amazon or nokia website.
Is there any equivalent model of a charger that works as efficient and does that job of high speed charging as the ac 60 model does?
I really miss my charger! :/

i believe that is the fastest charger (i.e. with the most current output), that Nokia has in its stable at the moment. You will find that most standard chargers do not output that level of current, therefore your best bet would be to look for that exact same model.
What country do you live in and have you tried eBay or Gumtree or all?

Nokia Lumia Wireless Charger - Invalid IMEI Number

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