Nokia Lumie 1320 - Micro SD issues

I have been battling for weeks now to get my Nokia Lumia 1320 to see an SD card, and also to see anything I put on the card.
My camera won't save to SD even if this option is selected and if I put MP3 music on the sd card, the phone does not see it.     I have tried everything I can think or, reformat on PC, reformat within the phone, 4-5 sd cards, and restarting the phone after putting the card in.   Everything except a factory reset which I am loath to do.
Can anyone help with this?  I am keen to expand the storage on the phone, which apart from this issue is excellent!

Hi, hercules038. Have your wife tried to format the memory card? Is she getting any error message? She may try the suggested steps provided on this link: http://www.microsoft.com/en-ph/mobile/support/faq/?action=singleTopic&topic=FA141381. Note that the website is intended for Philippines, but you can still use the troubleshooting steps provided.
We'll wait for your reply.

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