Nokia Messaging - can sent, doesn't receive

Hi everybody,
I have a googlemail account and use Nokia Messaging with my E75. Everything was fine until today. Suddenly (without any changes to my phone or account) I don't receive any email. For some reason I can send emails and they arrive just fine.
Can anyone help?
H.

Hello,
We are aware of a Nokia Messaging issue that's currently impacting Gmail and Google Apps email accounts. The problem is that email synchronizes to the device after a significant delay. Email synchronization will eventually resume automatically, but there's currently no workaround available at this time. We are actively investigating this issue, and we are trying to get this issue resolved as quick as possible. We apologize for any inconveniences this issue may cause.
Thank you,
Jeremiah Nielsen
Nokia Messaging

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My friend recently switched from iphone to blackberry, but my messages to her are still sent as imessage. how can i send it as a normal message? she doesn't receive any of my messages. her phone number is saved in my phone under the phone tab, not iphone.

My friend recently switched from iphone to blackberry, but my messages to her are still sent as imessage. how can i send it as a normal message? she doesn't receive any of my messages. her phone number is saved in my phone under the phone tab, not iphone.

Sounds like your friend didn't disable iMessage on his/her iphone before switching. Have your friend do the following:
Go to: https://supportprofile.apple.com/MySupportProfile.do
Log in if not already logged in.
Click on "edit products"
Click on the "x" to the right of his/her old iPhone.
Click "unregister"
This should unregister it with the iMessage server, which will allow you to send texts as normal SMS.
On your iPhone make sure you have Settings>Messages>Send As SMS set to ON.

E6 (Belle) - Phone can sent but not receive emails

Hello,
I have set up a 2nd mailbox. The first mailbox functions fine. But with the second mailbox I can send, but not receive emails.
Has anybody an idea how to solve that?
Many thanks

One more try. The problem here is that I don't have hands-on experience with Belle. Some backtracking... I assume that
1) Your firmware is up to date.
2) Even manually syncing email doesn't work.
3) You are not seeing any error messages that would help us track down the problem.
I did a web search, and found other Belle users complaining about Gmail support, but mostly that push doesn't work reliably. Manually syncing (or polling every X minutes) still does. It's a long thread, but you might want to read http://discussions.nokia.com/t5/Messaging-Email-Browsing-and/E-mail-doesn-t-sync-automatically-after... in case any comments help you.
If none of that helps, try enabling logging. Within Nokia Email, I have a logging option under Settings -> Global Settings -> Log Output. It writes at least two files to Phone Memory -> Logs. In my case, one file logged only GUI calls...and so was useless, and the other file was always empty. (A third file applied only to Mail For Exchange.) But give it a try and check the files later for references to Gmail or IMAP. Read them from a computer if that helps, and then post any relevant portions here. Also turn off logging when you're finished.
Again, good luck!

Questions on Nokia Messaging (uploading sent email...

Hi all,
I have a few questions on Nokia Messaging;
Does it connect to (non-Exchange) email servers via imap idle?
When I send an email, can it be uploaded to the 'Sent' folder in my email server?
When I delete an email from my Nokia, can the email be deleted from the server as well?
Thanks!

Hi,
1) No, even though the specs state otherwise. You may only have it pull Mails every 5 Minutes, or have them pushed using Nokia Messaging Service. Quite some disappointed customers hope this will change in the future, but I don't believe in it, because I feel nokia wants to force one to use their push service.
2) No, at least not automatic. Of course you can sync your sent items folder and manually move your sent messages there from your local(on your phone)sent items folder, but that is not very efficient.
3) Yes
Mort, a happy E71 and not so happy E72 owner/user.
Message Edited by Mortis8513 on 01-Feb-2010 08:31 AM

TS3899 When i send an image via gmail on my iphone 5s, the message gets sent, but when received, the image is invalid and the mail message says that it has noncontent. I've tried turning off the phone completely, deleting all mail accounts and then reinst

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Hello Bunk94,
It sounds like iMessage may be activated with the wrong phone number. Let’s see if we can resolve this. First, go ahead and sign out of iMessage and FaceTime:
If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT204065
Sign out and back in to iMessage and FaceTime
Go to Settings > Messages > Send & Receive, tap your Apple ID, then tap Sign Out.
Go to Settings > FaceTime, tap your Apple ID, then tap Sign Out.
Afterwards, turn iMessage and FaceTime off and restart your device:
If you get an error when trying to activate iMessage or FaceTime - Apple Support
http://support.apple.com/en-us/HT201422
Turn off iMessage and FaceTime and restart
Go to Settings > Messages and turn off iMessage.
Go to Settings > FaceTime and turn off FaceTime.
Restart your device.
Turn iMessage and FaceTime back on.
Thanks,
Matt M.

Nokia Messaging (Email Client) doesn't work (N97 5...

I downloaded the Nokia Messaging app from the software update section on my phone.
Everytime I try to configure it, it says that "It can't connect to the email server"
I tried using 3G internet as well as several diferent WiFi spots, and the same problem occurs.
Is there a way to fix it? I tried uninstalling and reinstalling it again with no luck... i tried logging hotmail and gmail accounts with no luck either.

Hi, try Nokia social messaging from Nokia Beta Labs it works well if your into FB or Twitter. But for Hotmail try this
/discussions/board/message?board.id=smartphones&thread.id=183529
Good Luck
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

SMS Messages--can send but not receive--why?

I can send SMS messages from my desktop or laptop through the Skype webpage, but if someone tries to respond, they get an error message that says, "failed message". Why can I not receive SMS messages back to my Skype account online?

OK, so who is paying for it?
I would make sure that you have the personal BIS account enabled on your carrier account.
Look at Options > Security > Information. What is listed there? See the RIM Knowledge Base article here for information on how to remove an IT Policy. See the Method Three in the link: KB14202 How to remove an IT policy from a BlackBerry smartphone
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
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Blackberry Connect for the N97? (Nokia Messaging ...

DAVISFIELDS, VANDELAY, JEREMIAHN, DEAN98 ARE YOU LISTENING?
I know Nokia was pushing BlackBerry Connect for some E Series devices last year. Are they going to work with RIM to get this to the N97? The current solution of having to open three different programs for Call Log, Email traffic, and SMS Traffic blows. I can't get HTML views of exchange mail? What century is this?
If I want HTML views of any email, I have to download a second program called "Nokia Messaging" that apparently doesn't conflict with the "Nokia Messaging" that's installed on the phone already? I'm still limited to html views only of my popular webmail provider accounts.
Tech support (even Tier 2) at nokia doesn't even know what nokia messaging is. Private Messaging people in the Messaging team in the forums here doesn't work. I think it's time to recognize that the N97 and support that goes with it is half baked and it's time to sell my N97. Just to show there are no hard feelings, here's the constructive part of my criticism.
There should be a single view of all email traffic, sms traffic, and call logs. I should be able to go into this single view, and see at:
4:00pm I called Bill Rogers
4:05 I received an email on my gmail account from John Holmes
4:09 I sent an SMS to Michael Chong
4:20 I Received an SMS from Cheech Marin
4:27 I got a call from Chuck D
4:58 I sent a message to Michael Gasol from my exchange account
5:01 I sent a gmail message to [email protected]
The list should be sorted by date by default but have other sortable and search entries.This doesn't take into account that the Blackberry Connect software integrates seamlessly with their BBM (IM) client, so I also see instant messages in the list too.
Tech support at Nokia should know how to use their FLAGSHIP model. Maybe a training course on the available products?
Hire a development and UI manager for the messaging interface. The N97 is difficult to navigate at best and having such a terrible (let me repeat that, TERRIBLE) interface, makes it likely that end users think their phone is malfunctioning. A trained monkey could figure out not to ship your messaging product until it worked better.
Oh yeah, and the message store on the N97? If I plug my N97 into my USB port as a mass storage device, my messages get pushed onto the main memory where there is practically no storage! Now I have an extra two inboxes (for exchange and SMS) that I need to check once I've unplugged my phone. And if you have a message in your inbox while in landscape mode and the envelope indicator is on the upper left hand corner next to the clock, you can't press on the envelope to go to the new message. It works in portrait just fine, and when in the home screen the envelope is on the upper right and works.
Nokia, I think it's time I make a youtube video of why your N97 messaging interface sucks so hard. I think the largest reason I'm writing this is because I haven't gotten a response from 3 or 4 of the Nokia employees in the messaging team that I've tried to message in here.
Yeah, I'd appreciate a response. Otherwise, I think I've reached the tipping point where I sell this garbage, start slagging Nokia and dragging their names through online mud.

30-Nov-2008 07:18 PM
vvk7 wrote:
I just purchase a Nokia E71 thinking that Nokia E70 Blackberry Connect is compatible for the same. However I discovered that this is not working. Earlier I have been using Blackberry 8800. I personally feel Blackberry devices are best for e-mail access. Can someone helpe me setting up Blackberry on Nokia E71
me too hunting for BB on E71
Atul Mukhi

Nokia Messaging 1.2.2 has been released!

A new Nokia Messaging release (version 1.2.2) became available on Tuesday, February 16th, 2010. Please go to http://email.nokia.com on your device to download the latest version of the client. Note, if you are using the multiprotocol (built-in) client, no update is needed (E52, E55, E72, E75, 6710, 6730, N86 8MP).
Here are the highlights of this release:
Automatic consolidation of multiple accounts:
Nokia Messaging will automatically consolidate accounts when the user adds an email address that belongs to another Nokia Messaging account. In previous releases, the user would be rejected when adding a new email address to the Nokia Messaging account during setup. Now, the user may continue to setup their account and the new email address will be added to the account being configured.
Password handling simplification:
This release of Nokia Messaging now always aligns the Nokia Messaging password with the Email Service Provider (ESP) password. Users can now simply enter either their Nokia Messaging password or their current ESP password during authentication. If the authentication succeeds and their Nokia Messaging password is different from the ESP password, the account will be updated and the current ESP password will become the Nokia Messaging account password. If users forget the ESP password, they must go to the ESP to retrieve it. As such, the Nokia Messaging web site (email.nokia.com) no longer includes a Forgot Password function.
On-device email retention:
The device now retains 30 days of emails or up to 100 emails (whichever comes first). Also, the Sent Items and Draft folders as well as the subfolders retain 30 days of emails or up to 50 emails (whichever comes first).
Destination feature available on the Nokia S60 5.0 touch devices (X6, N97, N97 mini, 5800, 5530 and 5230):
Nokia Messaging can now automatically switch to WiFi internet access when it is available. Using the device’s Destinations feature, users simply add their favorite WiFi access points to the Internet Destination (or any other Destination that they configure), and Nokia Messaging will automatically switch to it when it is available. Initial setup must still be done with a valid network SIM in the device so that Nokia Messaging can validate the user’s service eligibility. With the new Tools menu item Access point, users can define a different destination to be used or even specify a fixed APN for special cases when a Destination is not appropriate.

Dear Nokia people,
I'm new to S60. I bought last week an XM 5800. Wich I'm liking pretty much. However, I think there is room for improvement in email handling. I'm just saying this as a user who knows things could be better.
Here's my case. I want to be able to view my gmail from my cell phone automatically. Wich sounds simple if it can be checked manually whenever I want (making that process automatic). But it isn't.
I've tried two methods:
1) Messaging
This creates an account and everything works great if you do it manually. When I try to set it up to get my mail I can either do one of two things under "Automatic Retrieval":
E-mail notifications, wich I'm assuming uses the IDLE funcionality. I've tried this option with both possibilities, "Auto-update" or "Only in home network". This only works when I have that inbox connected wich is a good idea since it's generating traffic (costly) and using connection (worse battery life). Maybe there could be an option, if a user wanted it, to keep the connection opened even if the program gets closed, wich would make good use of IDLE and not being annoyed by the warning about exiting the app and closing connection.
E-mail retrieval, this function seems to work, for about 1500 messages, then the phone becomes reaaaaaaaaaaaaally slow. This function should have some more options like retrieving only a certain number of mails AND only that certain number. What I'm saying here is that the phone should only handle for instance the last 50 mails and drop the rest, so if I have 50 mails and a new one arrives, the last one doesn't appear anymore (on the server yes, on the phone no). This would make the application run really smoothly and the phone would not freeze.
Even if this idea doesn't get implemented, at least make the option of Number of mails to be retrieved configurable under this mode, wich under this mode is ALL.
2) MfE
With MfE, I'm able to sync my calendar, nice. And, even if on the google sync site it says the don't suppor the email sync, it works with my mail. So I set up MfE to every 15 minutes to get my mail. This is the option I'm using right now because I don't have to be constantly updating my inbox or leave the connection opened.
The catch is that for this method to work, you have to forget about dividing mails into different carpets with filters in Gmail, I had to eliminate the "skip inbox" setting in the filters that worked with the mail I wanted to receive on my XM 5800. But I guess is a good solution until I find another.
So, in conclusion. It would be very nice to be able to set an IMAP account, like gmail to automatically (every certain amount of time) retrieve a certain number of mails and to keep the inbox with that quantity. Or, at least be able to configure how many mails the inbox should retrieve.
I hope this helps. If this is the wrong place to post this, I apologize and please direct me to where this should go.
Cheers from Chile

Nokia Messaging 6303i classic - no e-mail alerts

Hi all,
I have a problem with Nokia Messaging on my new phone - Nokia 6303i classic. The problem is that I can't enable the e-mail alert option - when I tick the "Alert me for new e-mail" option, it says "E-mail alerts not available. Alerts option ot available". My e-mail account is in Gmail. My service provider (VIVACOM, Bulgaria) says that they support Nokia Messaging and that it's up to some settings (which they apparently can't figure out!). I have all the necessary settings to access the internet and the phone browser works great; Nokia Messaging also works - connects to my Gmail account, receives messages, the only problem is with new e-mail alerts.
I know 6303i doesn't support multitasking - could the problem be related to this (e-mail client unable to run in the background)?
I used a Nokia 2330 before and it had a native e-mail client with far more capabilities - no problem with e-mail alerts, could edit (copy/paste) received e-mail body text (a very useful function which lacks in Nokia Messaging!) - can I get that on my 6303i instead of Nokia Messaging?
Phone firmware version: V10.80/21-01-11/RM-638
Nokia Messaging version: 1.3.49
Any help would be appreciated.
Regards,
N. Y.

I recieved an update from Nokia support center. For everyone wondering, here's the deal, as far as I get it 6303i comes with embedded Nokia messaging application instead of the usual s40 native e-mail client; that's why there's no e-mail alert tone option in the profiles' settings. However, when you try to enable e-mail alerts from inside the Nokia Messagign application, you get an error message stating that this option is unavailable. What I could make out is that, as s40 doesn't support multitasking, Nokia Messaging can't be left running in the background and therefore can't alert you on new e-mails. As I see it, it's a design failure.
Nokia, if you couldn't make Nokia Messaging e-mail alerts work in s40, why didn't you just leave the good old native e-mail client, for crying out loud???!!!
Regards,
N. Y.

Nokia messaging running in background even when tu...

So, Nokia messaging runs in backgorund even when turned off.
I noticed that the phone (E63) searches wlan with no reason and connectes with known ones, untillI discovered that default acces point in Nokia messaging was WLAN. When I changed the APN to other, the phone stops searching for wlan. The logical conclusion is that Nokia messaging can never be trully turned off, at least on my phone.
Why is this happening? The only way to shut up the application is uninstalling.
Solved!
Go to Solution.

Thanks guys, problem solved.
Still, I must say that it's kind of sick issue. What is the benifit of sync when the application does'n run?
If I exit the application I really mean that I don't want to use it, otherwise I choose "hide".
*moderators note: Removed potentially offensive phrase
Message Edited by shehanj on 28-Apr-2009 04:19 PM

I can sent photos from IPhoto with email. But if I try to sent the photos from the IPhoto application, it doesn't work. I receive the message : "Le serveur de messagerie n'a pas reconnu l'association de vos nom d'utilisateur et mot de passe". Help ?

I can sent photos from IPhoto with email. But if I try to sent the photos from the IPhoto application, it doesn't work. I receive the message : "Le serveur de messagerie n’a pas reconnu l’association de vos nom d’utilisateur et mot de passe". Help ?

iPhoto Menu -> Preferences -> Accounts ->
Delete and recreate your email settings.
Alternatively, use Apple's Mail for the job. It has Templates too - and more of them.

My iphone 5 went into search mode and I can't place or receive calls or use the internet but my text messages work. Sprint had me do a master reset and my phone doesn't work at all now I can't get it past the activation. Will I have to pay in store?

My iphone 5 went into search mode and I can't place or receive calls or use the internet but my text messages work. Sprint had me do a master reset and my phone doesn't work at all now I can't get it past the activation. Will I have to pay for repairs in store because I didnt get the Apple care plan when I purchased it. Sprint said it may be a phone problem not sure if I should take it to Sprint or Apple...I just need my phone

I'm sorry to learn that you are not able to make/receive calls chelseabee! (ticket number removed) results indicate that there is no issues with the network or account provisioning. Since you have already done a hard reset http://vz.to/1gBkSJc (as per your post), I recommend exploring replacement options. If your phone is within the one year manufacturers' warranty we can provide a Certified Like New replacement http://vz.to/uyYF0o as long as no physical/liquid damage exist. If your phone has sustained physical/water damage and you have insurance, you can submit a claim to the insurance company online at this link http://bit.ly/07CrqPK
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport
>> Edited to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator

Messages can no longer be sent or received in this conversation

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I can receive texts or send new ones but cannot reply. What gives? What is the fix? I'm on Verizon with webos 2.0.1. with a Pre 2
I've had this phone less than 30 days. It worked fine for about 2 weeks before this problem began. Shall I reset it? If so, how do I recover from a reset?
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Hello Henry727:
Welcome to the Palm Forums. Were you able to resolve this? I might suggest you follow the Verizon/Palm steps in this LINK
If I can help more let me know.
notimeoff

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Many Thanks, Kurt.
I knew I'd seen the solution you've provided somewhere - either in MacWorld or MacFormat - but couldn't remember the Gatekeeper bit!
I shall save it somewhere VERY safe now in case this happens again …
You have made an old man very happy and saved me from worrying that senile decay had suddenly set in. (I was 70 last week so you might understand the situation from that.)
Best wishes
OllyanDinah

Nokia Messaging - can sent, doesn't receive

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