Nokia Messaging deletes my emails

Hi all,
I'm a new E66 user, I set up my email on Nokia messaging and started using today. I'm using an IMAP email server. I receives emails into my phone, they are kept in the server but after outlook receives the emails, they are deleted from the server. And after that emails are deleted from my phone immediately. It doesn't wait for 3 days or so. 
And also I can't change "3 days" option from the options menu, it says "Setting can not be changed!"when I tried to.
Because I'm a new user, maybe I'm doing something wrong but I tried the options and couldn't find anything about it.I updated phonesoftware and download the last version of Nokia Messaging.
Any help?
Thanks
Solved!
Go to Solution.

samilt wrote:
Hi all,
I'm a new E66 user, I set up my email on Nokia messaging and started using today. I'm using an IMAP email server. I receives emails into my phone, they are kept in the server but after outlook receives the emails, they are deleted from the server. And after that emails are deleted from my phone immediately. It doesn't wait for 3 days or so. 
And also I can't change "3 days" option from the options menu, it says "Setting can not be changed!"when I tried to.
Because I'm a new user, maybe I'm doing something wrong but I tried the options and couldn't find anything about it.I updated phonesoftware and download the last version of Nokia Messaging.
Any help?
Thanks
You're doing just great. When you pull your mail with Outlook, it will be deleted from the servers. Log in to Nokia Messaging with a PC and check the settings.
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

Similar Messages

  • Questions on Nokia Messaging (uploading sent email...

    Hi all,
    I have a few questions on Nokia Messaging;
    Does it connect to (non-Exchange)  email servers via imap idle?
    When I send an email, can it be uploaded to the 'Sent' folder in my email server?
    When I delete an email from my Nokia, can the email be deleted from the server as well?
    Thanks!

    Hi,
    1) No, even though the specs state otherwise. You may only have it pull Mails every 5 Minutes, or have them pushed using Nokia Messaging Service. Quite some disappointed customers hope this will change in the future, but I don't believe in it, because I feel nokia wants to force one to use their push service.
    2) No, at least not automatic. Of course you can sync your sent items folder and manually move your sent messages there from your local(on your phone)sent items folder, but that is not very efficient.
    3) Yes
    Mort, a happy E71 and not so happy E72 owner/user.
    Message Edited by Mortis8513 on 01-Feb-2010 08:31 AM

  • Nokia Messaging Deleting Messages Locally

    Hi
    1.  Nokia's Messaging Website shows that we can delete the messages locally (only on the handset), ( http://europe.nokia.com/get-support-and-software/product-support/nokia-e75/nokia-e75-how-to/email/ma... ) but this is not possible on my New E75 Hand set, is this a Handset related issue or something wrong with Nokia Messaging:
    2. Nokia Messaging is good, to a certain extent it not stable, Emailing hangs many a times in a day.
    3. Some times you can't delete the emails.

    I have been playing around with the Email because I have noticed the same problems on my N85 with regaurds to deleting emails. I noticed that I could only delete the emails if they had the @ symbol lit up which means you have 'retrieved' the email to your phone. You can not delete the list of emails, only delete the 'retrieved' emails off of your phone... Anything else I find I will post, I really want to get ride of this 400+ list on my phone...
    Thomas

  • Nokia Messaging - cannot send emails...

    Hi,
    I have recently got an E71 on the 3 network.
    a week or so ago i installed nokia messaging (email.nokia.com) to use with my @ntlworld.com email address.
    I believe i was receiving and sending messages ok at this point.
    the other day i tried to send an email and almost immediately received a message to say it had failed to send
    from : Mail Delivery Subsystem, subjectelivery Status Notification (Failure)
    etc etc.
    And I get this each time (and obviously the email doesn't send)
    I have tried uninstalling from phone, deleting the email address from my account on email.nokia.com, then re-seting up agin, but still have the same problem.
    Any ideas?
    Is it a problem with my phone/the network/ntlworld/nokia messaging?
    Look forward to you replies!
    Many Thanks
    E71-1(241.04) RM-346
    300.21.012

    Hello I had the same problem a few months ago the way I solved this issue was.
    1. Go to Http://email.nokia.com 2. login and click "edit setting" 3. next to the affected account(s) click "change server settings" 4. remove/delete the "outgoing email server" AND "outgoing server port"
    5. click "Save" ( X ) out and try to send a email.
    This should fix the problem it sure did for me
    After posting I checked link I didn't like where it sent me try this one--->      https://email.nokia.com/account/loginUI.action

  • Nokia Messaging Accessing CompuServe Email

    I've added a few email addresses to my Nokia Messaging account with no problem
    including Gmail, AOL & Yahoo mail accounts.
    However, when I try to add my CompuServe email address using domain Compuserve.com 
    I get an error, "Unable to connect to the server. Please try again later". 
    It also doesn't give me an opportunity to set specific parameters for the Incoming & Outgoing server as 
    another email address did. 
    Over the summer AOL converted CompuServe Classic email addresses to their AOL email system which 
    allows access with POP3 or IMAP. I have been able to access my CompuServe email via POP3 with
    several email clients with no problem. 
    Has anyone tried to been able to set-up a CompuServe email address with Nokia Messaging? 
    If you have I would appreciate hearing about your experience. 
    Mark 

    did you ever figure this out? This is a really annoying issue and you'd figure you could delete them.

  • Setting Nokia Messaging as default email

    When I go to contacts, select one and then options-> send -> email the phone says that is imposible to send an email because i need to configure an account first on messaging, but the thing is that i'm ussing Nokia Messaging and I cann't figure out how to configure this. any ideas? Thanks!

    I actually got this to work.  When I did the check for new firmware, the system told me I was up to date.  I reflashed the firmware anyway.  From a blank device, everything is integrated perfectly.
    Whe I go the new phone, I used the  backup and restore function of Nokia PC suit to restore settings to my phone.  When I did that (with up to date firmware) I had the problems mentioned above.  I suspect then that this is an issue with the restore function, although I have not bothered to isolate the issue as I now have a working phone.
    So what worked for me is:
    1) Run firmware update.  
    2) Firmware update tells me my phone is up to date and asks if I want to replace the firmware anyway.  I chose yes
    3) Reflash and lose all programs, data, themes, etc.
    4) Completely set up the phone from scratch
    5) Everything works beautifully, except for the 4 hours of my life I will never get back

  • Nokia messaging not receiving emails

    Was working fine until last night when it just suddenly stopped receiving emails; it sends them ok, but won't receive.
    Any clues?

    bump

  • Hotmail not working on Nokia Messaging

    Hello,
    My Hotmail account has stopped working on my Nokia E63's Nokia Messaging.  My Gmail account works there without any problems but I stopped receiving new messages on Hotmail.  I tried uninstalling and reinstalling Nokia Messaging, deleting and readding my Hotmail account but nothing seems to work.
    Is there a problem with Hotmail's servers?
    Thank you.

    Sorry mate its not working,
    I went in and didnt select Hotmail and selected a Custom Option, 
    But a bogus Email addy in and changed all the details POP details etc
    Setup the account, Actived and downloaded my messaged, 
    Its not working on a Push service no more tho,
    I have sent a number of test emails to the account and i only recive them when i go to send and recive, 
    A few days before hand checking my emails manuly this is what Nokia sent me:
    Dear Nokia Messaging customer,
    Recently, our email service has been unable to connect to your email service provider, preventing email delivery to your phone.
    This may occur due to one of the following reasons:
    1. Through your service provider, you have changed the email password of your email address. If so, you must update your Nokia Messaging service account with your new password. Email messages will then be delivered to your phone.
    2. The server for your email address is down. For more information, contact your service provider.
    3. You might have inadvertently changed a setting in your Nokia Messaging service account. Log in to your Nokia Messaging account on the website ******** NOKIA EMAIL ACCOUNT LINK******** to determine whether your information needs to be updated.
    Sincerely,
    The Nokia Messaging Team
    *** This email was generated automatically. Please do not reply to it. **
     And yes i can login to my account using the same username and password that is on my phone,
    this is not the default mail client thats on the phone, the Nokia Messaging Service, Push email is what i am on about just incase there is wires crossed

  • N8 Nokia Messaging - does SMTP work on only POP?

    I am using Nokia Messaging to retreive emails from my Gmail SMTP account. It works fine on my 5800, but N8 doesn't recognise/update when I delete a message or read a message on the PC (the 5800 does).
    I suspect I've got a setting wrong, but I'm fairly familiar with the 5800 and had no problems. Anyone else had this problem or can advise where I've gone wrong?
    Can I list another problem while I'm here? RSS feeds as a shortcut on the homepage are not auto refreshed. Is this correct, must I manually refresh these feeds?
    Thanks

    Yes, all functionality is as expected via SMTP both on 5800, N8 and PC.
    On the PC and 5800 there are folders called "Inbox" and "All Mail".
    On the 5800 the Inbox is the primary folder used, but I could select All Mail which showed even deleted mail (POP style).
    Either the N8 is operating as POP3 only or it can only access the All Mail folder, showing everything.

  • 5530 and Nokia Messaging problem

    Hi 
    I have managed to download the Nokia Messaging email  which sits in the 'internet' folder within my Nokia 5530, labelled 'Nokia Messaging email' okay so far so good!
    When I try and get the application running all it does it create a mailbox within the normal standard default email instead of launching the dedicated application for push email.  I have uninstalled it numerous times but no luck. Can anyone help its doing my head in
    I know what it should look like having used it on the N85.
    Steve

    try signing in to your nokia messaging account in email.nokia.com maybe that will refresh it some how, and than delete the account on your device, and set it up all over again .
    Reality is wrong....dreams are for real... 2pac .
    don't forget to hit that green kudos

  • Nokia Messaging - N97

    I recently received the below email from Nokia Messaging.  My email has now stopped working on my phone and i am unable to send or receive.  I have not changed my password with hotmail (email provider).  The server is fine as i am able to get my emails on any PC.  I have not changed any settings on my nokia account.
    I am at a loss at what i can do to sort this issue out.  It was all working fine and i cant see a reason for it to stop.
    I have reinstalled the application to my phone, just to rule out any software glitches.
    HELP!!
    Dear Nokia Messaging customer,
    Recently, our email service has been unable to connect to your email service provider, preventing email delivery to your phone.
    This may occur due to one of the following reasons:
    1. Through your service provider, you have changed the email password of your email address. If so, you must update your Nokia Messaging service account with your new password. Email messages will then be delivered to your phone.
    2. The server for your email address is down. For more information, contact your service provider.
    3. You might have inadvertently changed a setting in your Nokia Messaging service account. Log in to your Nokia Messaging account on the website http://netac6.vie.hosting.nokia.com/account to determine whether your information needs to be updated.
    Sincerely,
    The Nokia Messaging Team
     received this email from Nokia Messaging:

    Hi,
    I had the same problem and after about 24hours it just started wotking again.
    I think it was to do with my email account or internet provider not Nokia Messaging as my outlook on pc had the same problem.
    Annoying i know but just wait i guess, uninstalling/reinstalling did not help by the way.

  • E71 not starting nokia messaging but mailbox setup...

    I've recently reset my phone to factory settings (everything - code *#7370#), and the first next thing I did is reinstall nokia messaging by visiting email.nokia.com through my mobile web browser, only to find that starting the pink "@" Email or Email setup wizard, i get plain old email mailbox/account setup wizard for regular built-in mailbox.
    I've managed to install everything successfully just a couple of days earlier, when the phone was v300, and now after updating to v400 everything just fails.
    Please help

    Thank you
    But i think Nokia Messaging bad installed because i have not this set. I have only "intervalle connexion" 6h, 4h, 2h 1h and 30min.
    Often i had the possibility to modify this setting but here, it is different. ??????
    I have the sensation to have the simple version of the e-mail of Nokia.
    It is bizarre but in Menu, Installations, i have 2 icons @.
    one icon @ Config.Mess and one icon @ Email.
    When i press on the first one, i have access to the creation for a new adress mail.
    When i press on @ Email, there is nothing.
    there is a problem, no?
    bye

  • Nokia Messaging 1.1 does not work properly

    My phone model is E66. I installed Nokia Messaging 1.1 and it worked fine to me.
    Then I upgraded  my phone operating system, reinstalled Nokia Messaging 1.1. I setted up my account in Nokia Messaging, which is [email protected] While after inputing account name and password, it led me to a folder named gmail in messages. Then I tried to open the software, but nothing happend. I opened the Nokia Messaging Configuration, while it looked like nothing was setted.
    Now everytime I power on my phone, it starts installation automatically and then fails. 
    Is there anyone help?

    Hi jeremiahn, 
    Thanks for your help!
    I tried but I cannot receive SMS from Nokia. BTW, I'm in China, and I'm not sure whether the service to my country is stopped.
    I also tried access mail.nokia.com through the default browser of my phone. But the page displayed is same as the one in PC. 
    Now even after removing the software, the installation starts everytime I power on my phone, and then fails. 
    Message Edited by edwinxi on 09-Jun-2009 01:46 PM

  • Conflicting info about Nokia Messaging phone compa...

    On the page
    http://www.nokia.se/support-och-programvara/ladda-ner/nokia-email-service/kompatibla-telefoner
    it says that Nokia N80 is compatible with Nokia Messaging, while on the main Nokia Messaging site
    http://email.nokia.com
    the N80 is not listed.
    I've managed to set up an account from the phone and it briefly worked but it was set up with POP3 instead of IMAP and the server names aren't the ones currently given out by Telia. When I changed to IMAP from the web interface, the service stopped functioning altogether.
    Is this a problem with the N80 phone, or are there limitations to the number of e-mails one can have on the server in order for it to work? I've only got 2200 e-mails in my inbox at the moment, and the built in client of the N80 - while very bad in many respects - could still connect successfully when I had 12000 e-mails in my inbox. The same goes for the commercial S60 e-mail client ProfiMail from Lonely Cat Games.
    I've thought about getting an N900, but if this is the way Nokia Messaging "works", then I guess I should change my mind?
    Regards,
    A

    The program installs background service which does the communication. It is not visible, but still it is up there running. As for the incoming - I used the early beta, but generally, Nokia messaging uses Push, so that the server would force connection. So, the advantage of Nokia Messaging is that the server would sync to multiple accounts and just then connect to your device in order to deliver new mails. Actually, the Messaging application is mainly aimed at heavy business customers. If you have one mailbox which you occasionally check, then the build-in client is just that good.
    Ericsson T10i -> Nokia 7110 -> Siemens C45, C55, M55, M65 -> Nokia 6131, N73, N82 -> HTC Wildfire, Desire HD -> Nokia Lumia 800 -> HTC Desire X -> Lumia 820 -> Sony Xperia SP -> Lumia 925 + Sennheiser CX 500
    If I've helped, use the Kudos button to thank

  • REQ: Nokia Messaging - Enable cut & paste in HTML ...

    I do use Nokia Messaging to receive emails in HTML formats with forms.
    Need to cut & paste data in form fields.
    Currently available only in plain text mode.
    Possible to enable this feature in future versions?

    The same method I used for the E72 should work since it uses a newer version of S60.
    You need to use Y-Browser to extract the three default font files or download the Nokia S60 SDK for N97 to get the three fonts from the SDK.
    Then you need to merge each font with HeiseiGothS60.ttf for the Japanese glyphs.
    You will then need to merge this new font you created with a Chinese font that contains both Simplified and Traditional Chinese glyphs (for example hei font)...But before you can merge any Chinese font you need to rescale the Chinese font so it matches the ones from Nokia. If you look at the following link and look at step 1 it explains what I mean:
    http://forum.xbmc.org/showthread.php?t=55408
    So what you need to do is change the Ascent, Descent and Em Size on the Chinese font. Once you have done that you can then merge them into the 3 font files.
    Make sure not to use fonts that contain Korean glyhs...I've found during my test the fonts don't work.
    I hope this helps you...just give me a shout if you have any questions, I'm more than happy to help.

Maybe you are looking for