Nokia Mix Radio Song Download Error

Recently I got my phone replaced by the company as previous one had some irrepairable issues.....
Now when I try to download songs on nokia mixradio on my new phone .....
it gives following error :
" There seems to be problem with your downloads .
but you can still listen to 100's of curated mixes"
please reply soon

Hello, MJ883. Where are you currently located? Where did you buy your Nokia phone? Is the phone's regional setting set correctly?
MixRadio is a region-dependent service. The phone's regional setting should be set correctly and the location service is enabled for you to be able to use this service. BTW, have you used another Nokia account with the phone aside from the one currently set up in it? If you have logged in multiple Nokia accounts to activate the MixRadio subscription, the service license will be tied up to the one you registered first.
We'll wait for your feedback. BTW, congratulations on your first post!

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Nokia mix radio is showing error message while dow...

I am getting this message when ever i am trying to download some song " this mobile is already registered for nokia unlimited service" . I have even sign in with the same nokia id.

Hi luckyy,
Welcome to the forum!
When did it start to happen? Are you able to download some songs before? Have you carefully checked if it's the same Nokia account you use to access this service?
Keep us posted.

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mix radio unlimited download problem so pliz help me sir my n***bleep***6XXXXXXXX .email.. [email protected]
Moderator's Note: The phone number and the email address was edited out. Please do not publish personal information as such in a public forum.

I am not able to download song it saying that registering problem
my id is [email protected]
Moderator's Note: The email address was edited out. Please do not publish personal information a public forum.

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Sir i just reset my phone and i donot remember my nokia account details. I know i still have subscription left for my unlimited download from nokia mix radio. I have my phone imei no with me plz tell me how do i get back my subscription

https://account.nokia.com/acct/passwordReminder - has several options for input of something you remember.

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Can someone please clear few of my doubt regarding using nokia mixradio.
First of this is when Nokia write statement like this
"Listen to Nokia MixRadio – unlimited FREE music mixes to play now or download for later."
Source (http://www.nokia.com/in-en/support/product/mixradio/)
What does it mean ?
As per my understanding I can play at least mixes without having a subscription plan. Is it correct ?
In no than its too bad to advertise like that, but as always customer won't be able to anything about it other than regrating buying Mobile from Nokia.
Now comes the few more doubt. If I plan to buy the MixRadio+ subscription plan than,
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Will streaming available in HD quality also or only SD quality ?
I am fan of Mix Radio and even willing to buy subscription but only if these two restriction ( limited offline mixes and poor sd quality audio) are not there.

Hi, RDhorawat. Welcome to the Nokia Support Discussions! Given the link that you have provided, please allow me to assume that you are currently in India. If not, feel free to specify your location.
Provided that you are in India, the link refers to the Nokia Music Unlimited service. This is a music service which allows the user to download unlimited music files from the Nokia Music Store within a specific period of time (3, 6, and 12 months). To avail this, your phone must have the supported variant (India & China only) and the user is using the service within the supported territory/country.
The other Nokia Music service is Nokia MixRadio+ which supports the following feature:
- Skip an unlimited number of tracks while listening to mixes
- Save an unlimited number of mixes for offline listening
- Stream mixes with higher-quality audio
- View lyrics (when available) while listening to music on my music or MixRadio
Note: This is exclusive to certain countries: Australia, Austria, Brazil, Canada, China, Finland, France, Germany, India, Indonesia, Ireland, Italy, Malaysia, Mexico, Netherlands, Norway, Poland, Portugal, Russia, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey, UAE, UK, United States, Vietnam
Given this information, let's answer your questions in the same manner that you have presented them:
1. As per my understanding I can play at least mixes without having a subscription plan. Is it correct ? - For India & China, it will require you to have a NMU subscription to enjoy this service.
2. Will I be allowed to have only offline mixes or more at a time? Will streaming available in HD quality also or only SD quality ?
- These features are not available for your region. But for those who have MixRadio+, they can download unlimited offline mixes and can stream higher quality audio.
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Sharing option is available while playing mix radio, there's no sharing option for local music files stored on your phone.
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Hi,
Welcome to the forum!
Mix radio is available in India. May we know if you are using a local SIM card? If yes, you may try to re-insert the SIM card and then check it again. Does your Nokia account's country/region set in India? To verify this, log in to your account through this link:
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Welcome to your support community, ambar2595.
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Hi, cmr850. Where are you located and when do you usually encounter this error message (downloading music files, listening to online mixes, etc.)? Have you encountered this error message regardless of the connection that you are using when signing in? Can you try to close all of your apps that are running in the background and observe if the same issue will occur? If the issue remains, try to restart the app and the phone to refresh its system. Let us know the outcome.

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Hi kiran1212,
Welcome to the Nokia Support Discussions!
Can you further elaborate on your concern? Which particular subscription are you referring to? Nokia Music Unlimited or Nokia MixRadio+ (previously known as Nokia Music +)? Where are you located and what's the exact error message? When did it start to happen & where you able to use this service before? Keep us posted.

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