Nokia music activation error

Hi, i just purchased a nokia Lumia 520 a few days back. Registered my nokia account, nd everything was flawless. But yesterday, i had to do a factory reset, nd ever since then nokia music app shows errors. Even after signing my Nokia ID, it keeps showing"this account is already activated" or some txt like that every time i try the download link of a song. Help.
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I also have a same problem ,pls tell me solution

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Nokia music activation problam

I have problam for nokia music activation problam.so please help me nd send my phone voucher code..

Subodhtamang wrote:
Hello moderator, i will tell u my exact problem. I had bought 620 in march the day when it was launched, at first i thought the phone was fine and i didn't check it. The same night when i was at home then i thought of inserting memory card but it was not being able to read it, i tried many times but it was not solved. I contacted the priority from where i had bought 620, they also tried but were unsuccessful and i told them would u give me another set, but they told me to contact nokia care. I went to care and my new 620,1 day old, had to be sent to factory for troubleshooting. After 1 week,my phone had arrived and it was working good. But whenever i tried to download music from nokia music i started to get error messages' saying ACTIVATION PROBLEM, this phone is already registered with nokia unlimited music subscription. Update was also available and i thought it would work after updating it. But the error is still persisting. I tried resetting the phone but still its of no use, went to care too but the one who is supposed to look after this problem is always absent. So this is my detail problem. And ya when i go to nokia music and login and see the details about my account they show me my subscription ends on October 14. I also thought purchasing nokia music voucher would do but i just wasted my 57 bucks. It was of no use.
Just to clarify your concern, you haven't logged in yet before sending the phone for repair. You have sent the phone for repair due to the memory card issue. Is that correct? The issue happens after you received your phone. Is that right? Also, haven't you tried signing in your Nokia account with other Nokia devices?

Nokia music activation problem

sir/ma'am,
i forgot my first nokia account details. and i created a new one. may be that is why my nokia music is not working. i have given the complaint with Service Request Number is 1-14327247873. and they asked for few details which i have replied accordingly. after that there is not a reply. please reply.

Hi rahul478,
Kindly answer the following questions for us to help you resolve the issue:
What's the model of your device?
Where did you purchase your phone?
Did you purchase the phone second hand?
Did you log in with your Nokia account on a different device?
Did someone other than you, log in and activate the license before you purchase the device first hand?
Did you allow someone else to log in with their Nokia Account on your device?
Did you use your Nokia account to sign up or subscribe with Nokia Music before?
Where are you located?
In addition, you can check michaels' post here: http://discussions.nokia.com/t5/Music/nokia-music-activation-problam/m-p/1969510#M22463
Thanks.

Activating Nokia Music Vouchers - Error Code says ...

Could anyone from Nokia help? I have already phoned your careline seven times and emailed 4 times, the only person who could understand my query was on the Afrikaans service (in English I should add, nobody on the English service could speak English or understand my query).
Here's the query. I purchased two R100 Nokia music vouchers at a local record shop (Musica) and in anticipation of downloading some quality tunes logged into Nokia music, clicked on redeem voucher and typed in the voucher numbers. That's when it all went pear shaped, both vouchers gave an error saying that the promotion had finished. Considering I bought the vouchers on the 10th December 2011 and tried to redeem them on 12th December 2011, I find it a little hard to understand how they can expire in between. They were also till generated vouchers which listed Nokia music as the supplier so it wasn't a case of old stock that had been sitting around.
I have had other problems with Nokia music previously (vanishing credit mainly) and nothing was resolved then. Could someone from Nokia help?

Hi Pocockj,
Nokia Music vouchers are valid from the time they are printed, they are not activated when you buy them. It is probably that the vouchers have been in the shop for a long time.
The person with whom you spoke at the Nokia Care line should have asked you tro send a copy of the proof of purchase for the vouchers, and as long as the purchase date is before the expiry date shown in the Nokia Music systems your credit can be added to your account.
If you are able to send your Nokia Music username and a scan or phorograph of the proof of purchase for the vouchers to support.discussions@nokia,.com, we'll ask Nokia Care to deal with this immediately for you.
If this or any post answers your question, please remember to help others by pressing the 'Accept as solution' button.

Nokia music activation issue

When I have given reset to my phone then its showing login.i have tried logged in with new and old user.with both user I am able to login.but when I try to download any song from store then its showing activation problem.'your phone is already registered'.

abulazad wrote:
Hi I'm using Lumia 620.i have purchased from Malaysia lm not having Nokia music what can I want to do...please rly me.....
Not sure if this thread is of any help (Refer the solution post)

Nokia music activation problam slove

This phone is alredy registered with a nokia music unlimited subscription problem

@Hritiraj which issue and/or error message do you face exactly? Today, if you are about a ‘Comes with Music’, ‘Ovi Music Unlimited’, or ‘MixRadio Unlimited’ download subscription, please, there you go …
If you like MixRadio, you have to go for a streaming subscription now (MixRadio+) which does not involve any vouchers anymore, but requires a credit-card – at least in my country.

Lumia 520 Nokia Music Download Error

Hello to all, I have lumia520, I have an existing account registered with Nokia Music I have terminated that account and created a new account, but now when I try to download song using Nokia Music I am getting an Activation Issue This Phone is already registered with a Nokia Music Unlimited Subscription...
Please help to resolve this issue.... Thanks

You must contact Nokia Care to get this resolved. They are the only party who can. That is the Nokia support line, not a Nokia Care Point!
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Lumia 520 nokia music activation problem

When i try to download song in nokia music it says-this phone is already registered with a nokia music unlimited subscription. I don't know how to fix this problem.

Contact Nokia Care (not the same as a Nokia Care point!) through THIS link
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Nokia music connection error

hi,
when i open nokia music i am getting this message "there's a problem connecting to nokia music" try again,
i am having this problem since 5 days and my internet connection is working very fine ...
Thanks in advance

Hi i have the same problem from about one week. I resetted my phone Lumia 820, log out and in, removed the app and switch off it... Nothing! Always same message. I'm in Italy.
pleaseee help me

Nokia Music subscription error

I have purchase lumia710 from resale market. I m facing problem in Nokia music subscription. It is showing message 'This phone already registered with unlimited subscription' but I m able to download free music. Also I don't know any details of previous owner. Please suggest me.....

Please use the search function when you have a question as it will often give you your answer straight away.
In short, the phone was registered for the service by the previous owner and you need to contact Nokia Care to get this resolved. There is nothing anyone here can do about this.
Contact Nokia Care through the 'Contact us' section on this page by phone, mail or chat.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Nokia Music error "this phone already has unlimite...

I'm having trouble downloading songs from Nokia music some error is out says this phone already has unlimited download register
Moderator's note: The subject was amended.

Hello, EglantineLorenz.
Thank you for posting and welcome to the Nokia Support Discussion!
Please answer these questions for us to diagnose your situation and offer a solution.
• What is your phone model?
• Where are you located?
• Where did you purchase your phone?
• Did you purchase it second hand?
• Have you been using your nokia account to access the Nokia Music service on a different device before?
• Did someone log in their Nokia account on your phone to access their Nokia Music service?
To add, you may check michaels' post here: http://discussions.nokia.com/t5/Music/nokia-music-activation-problam/m-p/1969510#M22463 .
We are looking forward to hear your response.

Nokia music apps problem

I have unable to download music in Nokia music store error is getting detail as under
Activation problem

Hi, thanks for your post.
You likely owned another Nokia phone before which was used with your Nokia Music Unlimited subscription. You will have to contact Nokia Care by phone, mail or chat (where available) to have the license transferred to your Lumia. Please be aware that after this is done it may take 5 working days for the transfer to propagate through the system.
Kosh
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

Nokia music is giving,activation error whenbtrying...

I am,getting activation error when trying to download music from,nokia,mix application
I tried,everything including resetting,phone, reinstalling,nokia mix app, using,different,email but no,luck
it used to work,before but once I used this email,id on a different Lumia,phone for music app and then when,I tried the,same,email id on this phone..getting error
any help?

Hi rajk123,
Welcome to the forum!
Please provide us more details about the issue:
1. For which phone model is this?
2. Where are you located? Are you using Nokia Music + or Nokia Music Unlimited?
3. Where did you buy the new phone? Did you purchase it from the same region or country where the 1st Lumia was bought? Was it bought brand new, or second hand?
4. Is this the 1st Nokia Music account that you're going to register on the phone?
Note that the Nokia Music service works with 1 Nokia account per device IMEI. Only the 1st Nokia account that was activated with the phone's IMEI will work for the Nokia Music subscription.
Hope to hear feedback from you soon.

Nokia lumiya 820 music activation problem

I have music activation problem, how to solve them ? when I start nokia music then display massage Activation problem. This problem from begining from purchase the mobile, so once I had close the nokia account and then reopnen the same account. I have not install this account any other mobile. So please give me solution for this problem.

DineshRamolia,
Welcome to Nokia Discussions!
Steps on how to activate Nokia Music for Windows Phone is located on this page at http://www.nokia.com/in-en/support/product/nokia-music/userguidance/?action=singleTopic&topic=GUID-D...
If the problem still persists, I suggest you to contact Nokia Support in your country.

I have error with Nokia Music

I'm using lumia 710...im having problem with Nokia music..when anytime I start download music..its giving error "not downloaded" so I can't download the music from it....help me to resolve this....

Hi, thanks for your post.
Nokia Music store, which allows you to buy and download separate tracks, is not available in India. You can use a Nokia Music Unlimited subscription to download music. Please see this post for more information and contact Nokia Care by voice, mail or chat (where available) to verify your Nokia Music Unlimited status/subscription. You can reach Nokia Care through the 'Contact us' section on this page.
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

Nokia music activation error

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