Nokia music activation issue

When I have given reset to my phone then its showing login.i have tried logged in with new and old user.with both user I am able to login.but when I try to download any song from store then its showing activation problem.'your phone is already registered'.

abulazad wrote:
Hi I'm using Lumia 620.i have purchased from Malaysia lm not having Nokia music what can I want to do...please rly me.....
Not sure if this thread is of any help (Refer the solution post)

Similar Messages

  • Nokia music activation problem

    sir/ma'am,
    i forgot my first nokia account details. and i created a new one. may be that is why my nokia music is not working. i have given the complaint with Service Request Number is 1-14327247873. and they asked for few details which i have replied accordingly. after that there is not a reply. please reply.

    Hi rahul478,
    Kindly answer the following questions for us to help you resolve the issue:
    What's the model of your device?
    Where did you purchase your phone? 
    Did you purchase the phone second hand?
    Did you log in with your Nokia account on a different device?
    Did someone other than you, log in and activate the license before you purchase the device first hand?
    Did you allow someone else to log in with their Nokia Account on your device?
    Did you use your Nokia account to sign up or subscribe with Nokia Music before? 
    Where are you located?
    In addition, you can check michaels' post here: http://discussions.nokia.com/t5/Music/nokia-music-activation-problam/m-p/1969510#M22463
    Thanks.

  • Nokia music activation problam

    I have problam for nokia music activation problam.so please help me nd send my phone voucher code..

    Subodhtamang wrote:
    Hello moderator, i will tell u my exact problem. I had bought 620 in march the day when it was launched, at first i thought the phone was fine and i didn't check it. The same night when i was at home then i thought of inserting memory card but it was not being able to read it, i tried many times but it was not solved. I contacted the priority from where i had bought 620, they also tried but were unsuccessful and i told them would u give me another set, but they told me to contact nokia care. I went to care and my new 620,1 day old, had to be sent to factory for troubleshooting. After 1 week,my phone had arrived and it was working good. But whenever i tried to download music from nokia music i started to get error messages' saying ACTIVATION PROBLEM, this phone is already registered with nokia unlimited music subscription. Update was also available and i thought it would work after updating it. But the error is still persisting. I tried resetting the phone but still its of no use, went to care too but the one who is supposed to look after this problem is always absent. So this is my detail problem. And ya when i go to nokia music and login and see the details about my account they show me my subscription ends on October 14. I also thought purchasing nokia music voucher would do but i just wasted my 57 bucks. It was of no use.
    Just to clarify your concern, you haven't logged in yet before sending the phone for repair. You have sent the phone for repair due to the memory card issue. Is that correct? The issue happens after you received your phone. Is that right? Also, haven't you tried signing in your Nokia account with other Nokia devices?

  • Nokia music activation error

    Hi, i just purchased a nokia Lumia 520 a few days back. Registered my nokia account, nd everything was flawless. But yesterday, i had to do a factory reset, nd ever since then nokia music app shows errors. Even after signing my Nokia ID, it keeps showing"this account is already activated" or some txt like that every time i try the download link of a song. Help.
    [email protected]
    Moderator's Note: E-mail address was removed. Please don't publish your personal contact information on a public forum.

    I also have a same problem ,pls tell me solution

  • Nokia music activation problam slove

    This phone is alredy registered with a nokia music unlimited subscription problem

    @Hritiraj which issue and/or error message do you face exactly? Today, if you are about a ‘Comes with Music’, ‘Ovi Music Unlimited’, or ‘MixRadio Unlimited’ download subscription, please, there you go …
    If you like MixRadio, you have to go for a streaming subscription now (MixRadio+) which does not involve any vouchers anymore, but requires a credit-card – at least in my country.

  • Nokia Music Licence issue

    rather annoying problem. I downloaded some tracks from the Nokia music store onto my 5800. Each time i did a software update i lost the licences for the tracks. even though i had backed up the phone beforehand. No Problem, i just re downloaded the licence.
    It has now got to the stage where i have used up my 3 licences for each track and The music store wants me to pay for the tracks again that are in my music vault. however, it won't let me do that. instead it comes up with an error.
    If i search for the tracks manually and try to purchase them, it takes me to my music vault where it comes up with the error again
    I can't even find a way to remove the tracks from the vault so i can go back and purchase them again.
    is it possible to remove all the tracks i have purchased so i can start over again?
    If this Post is helpful. A click on the White Kudos star is always Appreciated
    Last Nokia: Nokia Lumia 800
    Current Phone: A Non Nokia Device
    Previous Phones:Don't Ask ;-)

    Hi vrakesh27
    Please contact Nokia Care with IMEI of the phone and PIN from the box. You may click on Nokia Support on the bottom right part of this page and from the website click on Contact us.
    If my post helped you, please don't forget to click on the "White Star" and if it resolved your issue click on "Accept as Solution"

  • Lumia 520 nokia music activation problem

    When i try to download song in nokia music it says-this phone is already registered with a nokia music unlimited subscription. I don't know how to fix this problem.

    Contact Nokia Care (not the same as a Nokia Care point!) through THIS link
    Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

  • Nokia Music Player feedback

    Where can i post Nokia Music Player issues, problems, feedback, suggestions, etc...??????????

    Okay, so it's been around more than a week since the release of Justin Bieber's next PYD which has yet not been updated in the store. I mean i would surely not like to spend money on a Music Player who doesn't upload latest songs in it including One Direction Midnight Memories album. I seriouslly expected more from u NOKIA

  • Nokia Music error "this phone already has unlimite...

    I'm having trouble downloading songs from Nokia music some error is out says this phone already has unlimited download register
    Moderator's note: The subject was amended.

    Hello, EglantineLorenz.
    Thank you for posting and welcome to the Nokia Support Discussion!
    Please answer these questions for us to diagnose your situation and offer a solution.
    • What is your phone model?
    • Where are you located?
    • Where did you purchase your phone?
    • Did you purchase it second hand?
    • Have you been using your nokia account to access the Nokia Music service on a different device before?
    • Did someone log in their Nokia account on your phone to access their Nokia Music service?
    To add, you may check michaels' post here: http://discussions.nokia.com/t5/Music/nokia-music-activation-problam/m-p/1969510#M22463 .
    We are looking forward to hear your response.

  • Nokia music is giving,activation error whenbtrying...

    I am,getting activation error when trying to download music from,nokia,mix application
    I tried,everything including resetting,phone, reinstalling,nokia mix app, using,different,email but no,luck
    it used to work,before but once I used this email,id on a different Lumia,phone for music app and then when,I tried the,same,email id on this phone..getting error
    any help?

    Hi rajk123,
    Welcome to the forum! 
    Please provide us more details about the issue:
    1. For which phone model is this?
    2. Where are you located? Are you using Nokia Music + or Nokia Music Unlimited? 
    3. Where did you buy the new phone? Did you purchase it from the same region or country where the 1st Lumia was bought? Was it bought brand new, or second hand?
    4. Is this the 1st Nokia Music account that you're going to register on the phone?
    Note that the Nokia Music service works with 1 Nokia account per device IMEI. Only the 1st Nokia account that was activated with the phone's IMEI will work for the Nokia Music subscription. 
    Hope to hear feedback from you soon. 

  • OVI Music and Nokia Music store login issues

    Hi,
    Yesterday Nokia rebranded Nokia Music store to OVI Music in India. Earlier I had Nokia Music Store account as OVI login was not supported in Nokia Music store.
    So my Nokia Music account and OVI login were different.
    Now when login to music.ovi.com and select India as country , I am asked to login.
    I can login with my OVI id but then dont see remaining tracks and download history.
    I login with my older Nokia Music account and I can see remaining tracks and History.
    Some of my friends report that in their case , their Nokia Music and OVI account are merged and tracks and history details are still there.But this has not happened in my case.
    Please let me know when Nokia will be able to merge 2 accounts for me. or is there any way I can do it myself? I know that similar thing happened for OVI share and Sports Tracker accounts but they were eventually merged with single OVI account.
    Best Regards,
    Suyog

    I have replied this in other thread too-
    "Me too having same issue, i got an email from nokia music that our older usernames have been changed with OVI at the end of old username and password remaining the same. As soon as you receive this email u can see your download history of earlier . and i tried to login by my friends account too by putting OVI at the end of username, the balance of tracks was there but download history is not there. So i think we all have to wait for that email to come from nokia music care to confirm about our account being updated with download history."

  • Nokia lumiya 820 music activation problem

    I have music activation problem, how to solve them ? when I start nokia music then display massage Activation problem. This problem from begining from purchase the mobile, so once I had close the nokia account and then reopnen the same account. I have not install this account any other mobile. So please give me solution for this problem.

    DineshRamolia,
    Welcome to Nokia Discussions!
    Steps on how to activate Nokia Music for Windows Phone is located on this page at http://www.nokia.com/in-en/support/product/nokia-music/userguidance/?action=singleTopic&topic=GUID-D...
    If the problem still persists, I suggest you to contact Nokia Support in your country.

  • Nokia E72 Nokia Music issue

    Hi.. I purchased a E72 and activated GPRS on it. I also got a 25 track  free download voucher. I was able to download 12-15 tracks from my phone. However when I Got to Media--Music Store. It tries to connect thru GPRS, however instead of getting regular page to search songs etc, it gives a web page with message that this device is not currently supported. It also gives me a website to check what all phones are supported. I called Nokia care line, but they were of no help. Instead they todl me to uninstall and reinstall ovi player on my phone. I tried to do that but there is no such option to do that and Ovi player is not listed as an app to be uninstalled. Please help me to understand why I am unable to download any tracks from Nokia music now where as I was able to do that earlier. I have also tried to select other access points for GPRS but no help. I can browse Ovi store and download apps from there. I can also browse other web sites on my Phone.

    Storage of up to 1000 contacts (depending on available memory).. as per phone specification..
    read out here http://europe.nokia.com/find-products/devices/nokia-e72/specifications
    ¨Arm yourself because no one else here will save you¨

  • Activating nokia music voucher.

    I have nokia lumia 510 and from february it started showing that activation problem : this mobile is already registered with a nokia music unlimited subscription. So I got a voucher from oxicash for 3 months. Now when i am trying to redeem it ots saying there's a problem. Help me with this pls.

    indirabanerjee
    If you have logged into your Nokia Music account with any other phones or if you have logged into this phone with any other account, this might have affected your music licence on the phone. In such a case, you may need to contact the national Nokia Care line on +918030303838 to check this.
    sureshrajdhandu
    You can get the Nokia Music Unlimited renewal voucher here:
    http://www.oxicash.in/recharge/nokia-music.aspx
    If this or any post answers your question, please remember to help others by pressing the 'Accept as solution' button.

  • Nokia music unlimited subscription issue

    Hi..I bought nokia lumia 720 around 4 month back in india.Now i am in sweden.That time i had unlimited music subscription.But when i tried to download music here it is showing your mobile is already registered with unlimited subsciption .So i terminated my accounts and login with facebook account but instaed of unlimited it is showing you have subsrciption till 7th feb 2014.So let me k now the procedure to solve this issue asap.
    Thanks,
    Soumya

    Hi,
    Firstly, Nokia Music Unlimited offers unlimited downloads for a fixed period, in the case of your Lumia 720 this is six months. It is not indefinite.
    The error must have occurred because your phone detected that you are now in Sweden. All Nokia Music (now known as MixRadio) services are restricted to specific countries according to the licensing arrangements with the record companies. Nokia Music Unlimited India is not available outside India.
    Even if that were not true, unfortunately it was not good to terminate your Nokia Account. When you first activate Nokia Music Unlimited, your phone's factory-provisioned NMU licence is linked to your Nokia Account. You cannot subsequently use that same phone with the NMU service on a different Nokia Account.
    Now that you are in Sweden, however, you do have access to all of the services that MixRadio Sweden has to offer, including free streaming of music mixes, and downloading music from the MixRadio Sweden catalogue,
    If this or any post answers your question, please remember to help others by pressing the 'Accept as solution' button.

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