Nokia music activation problem

sir/ma'am,
i forgot my first nokia account details. and i created a new one. may be that is why my nokia music is not working. i have given the complaint with Service Request Number is 1-14327247873. and they asked for few details which i have replied accordingly. after that there is not a reply. please reply.

Hi rahul478,
Kindly answer the following questions for us to help you resolve the issue:
What's the model of your device?
Where did you purchase your phone?
Did you purchase the phone second hand?
Did you log in with your Nokia account on a different device?
Did someone other than you, log in and activate the license before you purchase the device first hand?
Did you allow someone else to log in with their Nokia Account on your device?
Did you use your Nokia account to sign up or subscribe with Nokia Music before?
Where are you located?
In addition, you can check michaels' post here: http://discussions.nokia.com/t5/Music/nokia-music-activation-problam/m-p/1969510#M22463
Thanks.

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Nokia Music.doc ‏1281 KB

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