Nokia music connection error

hi,
when i open nokia music i am getting this message "there's a problem connecting to nokia music" try again,
i am having this problem since 5 days and my internet connection is working very fine ...
Thanks in advance

Hi i have the same problem from about one week. I resetted my phone Lumia 820, log out and in, removed the app and switch off it... Nothing! Always same message. I'm in Italy.
pleaseee help me

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I've had this randomly on my phone on O2 before. I didn't get it from O2 though.
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But i've been in the middle of a call on my N73 and it fades out and then flashes up "Connection Error" and my mate has had this quite frequently on his Orange N80.
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[email protected]
Moderator's Note: E-mail address was removed. Please don't publish your personal contact information on a public forum.

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Hi,
do you have E65 or N70?
however you can check here for the latest available firmware for your phone:
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upgrade your phone to solve your problem.
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Message Edited by St3ph3n on 14-Nov-2009 07:53 PM
n97.

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Could anyone from Nokia help? I have already phoned your careline seven times and emailed 4 times, the only person who could understand my query was on the Afrikaans service (in English I should add, nobody on the English service could speak English or understand my query).
Here's the query. I purchased two R100 Nokia music vouchers at a local record shop (Musica) and in anticipation of downloading some quality tunes logged into Nokia music, clicked on redeem voucher and typed in the voucher numbers. That's when it all went pear shaped, both vouchers gave an error saying that the promotion had finished. Considering I bought the vouchers on the 10th December 2011 and tried to redeem them on 12th December 2011, I find it a little hard to understand how they can expire in between. They were also till generated vouchers which listed Nokia music as the supplier so it wasn't a case of old stock that had been sitting around.
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@mokrypes
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Moderator's note: The subject was amended.

Hello, EglantineLorenz.
Thank you for posting and welcome to the Nokia Support Discussion!
Please answer these questions for us to diagnose your situation and offer a solution.
• What is your phone model?
• Where are you located?
• Where did you purchase your phone?
• Did you purchase it second hand?
• Have you been using your nokia account to access the Nokia Music service on a different device before?
• Did someone log in their Nokia account on your phone to access their Nokia Music service?
To add, you may check michaels' post here: http://discussions.nokia.com/t5/Music/nokia-music-activation-problam/m-p/1969510#M22463 .
We are looking forward to hear your response.

Nokia music connection error

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