Nokia Music crash immediately after start-up

Question

Recent attempt to open Nokia Music, the new application which combines Nokia Music Store and music player function much like Apple version of iTune software, has failed with a Windows error message popped up informing that the application will be closed and contact Microsoft for the problem. Upon clicking sending error report, the application will cease operation.
Several attempts to re-open the application resulted in the same situation. Recently, I have tried to use the application by not responding to the popped up message, hiding it beneath the taskbar and continue using Nokia Music application. Surprisingly, there is no problem accessing my library, Music Store, play music and update the meta data of my music collection.
What could have caused Windows to forcibly end the application while previous usage has not prompted any errors and ignoring the error message as I did, does not affect the functionality of the application?
was: 3310--> N80 v5.0719.0.2--> N82 v31.0.016; now: 5800xm v40
KeN82Ny

Answer 1

I contacted Nokia Netherlands because I've experienced the Nokia
Music software crashes to, they emailed me a solution to this problem,
this is what the Mustafa from Nokia wrote to me:
Dear RWSS,
Thanks for contacting Nokia Care.
Remove Nokia music from your PC first, and go to the down listed path
and remove everything in the  Nokia folder, this could be a hidden location.
C:\Documents and Settings\{username}\Local Settings\Application Data\Nokia
Check if your system has the minimum system requirements
You need Internet Explorer 6 or 7, Internet Explorer 8 is not supported by
Nokia Music Store. If you have installed Internet Explorer 8 you'll have to
downgrade to Internet Explorer 6 or 7.
You also need Windows Media Player 11 because Nokia Music uses
components of Windows Media Player 11. You also need .NET framework
3.0, if you're computer is up to date you'll have .NET Framework 3.5,
remove it and replace it with version 3.0.
If automatic update is on in Windows you'll get the same problems again
and you should turn automatic update off.
If you need more information, don't hesitate to contact us again.
Regards,
Mustafa
Advanced Technical Care Team
Nokia Netherlands
NL:0900/ 202 60 55
My advice is to wait till they support Internet explorer 8 and .NET framework 3.5, don't uninstall them, don't leave your computer open to security risks, this is why Micro$oft brings updates out.
Nokia should support these because .NET framework 3.5 and IE8 are much safer then previous versions.
For Dutch Poeple only:
Dus Internet explorer 8 en .NET Framework  3.5 verwijderen en
vervangen door Internet explorer 6 of 7 en .NET Framework 3.0,
dit is geen aanrader en voor de Vista mensen al helemaal niet.
Zet ook Automatisch update niet uit, je krijgt zo belangerijke updates
niet meer binnen voor Windows.
Je **bleep** beter wachten met Nokia Music tot dat  Nokia IE8 en .NET framework 3.5
ondersteunt, want Nokia loopt weer achter de feiten aan.
Message Edited by rwss on 24-Jun-2009 04:53 PM