Nokia music crashes after 1 track download on CWM

Nokia Music crashes (NokiaMusic.exe has encountered a problem and needs to close) everytime you download 1 track from comes with music. It downloads the track and appears to add it to the right directory if you look using file explorer, but it always comes up with the "encountered a problem" popup. Complete re-install on v1.2 on XP sp3. With deleting all "document and settings " related Nokia directories prior to re-installation. Also, crashes every time you do menu/file/import and choose a directory and go. I've re-installed it numerous times and dont know what else to do. Any help much appreciated.

Hi there,
just to share that i had this problem of nokia music crashing after every download and going on to the next.. this happened after i changed the music collection to a remote drive off my lappy( No space). Anyway that idiot pop up appeared and i tot i was doomed.. so i uninstalled the nokia music from the control panel.. then unhide all hidden files and ran the search for files in windows explorer for all file "Nokia"... deleted them. I went to C:\Documents and Settings\Whatever\Local Settings\Application Data\ and deleted the nokia folder. then go to C:\Program Files\ and delete "Nokia" folder. after i cleared all the damn nokia stuff, i restarted the PC then reinstalled nokia music.. suprisingly it worked the library had to rebuild itself and the login was still working fine. now it works again!! yahoo.
Message Edited by toufooking on 21-Apr-2009 09:23 AM

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Nokia Music crashes

While transferring AAC files (purchased on itunes store) nokia music crashes with no meaningful message ... the only workaroud seems to be creating mp3 files and then transfer those files.
Nokia Music v1.1.xyz with Nokia 5800 XM
Message Edited by mauro_zz on 24-Jan-2009 08:07 PM

Try the music manager in Nokia Suite, I find it is alot better.
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Nokia Music crash immediately after start-up

Recent attempt to open Nokia Music, the new application which combines Nokia Music Store and music player function much like Apple version of iTune software, has failed with a Windows error message popped up informing that the application will be closed and contact Microsoft for the problem. Upon clicking sending error report, the application will cease operation.
Several attempts to re-open the application resulted in the same situation. Recently, I have tried to use the application by not responding to the popped up message, hiding it beneath the taskbar and continue using Nokia Music application. Surprisingly, there is no problem accessing my library, Music Store, play music and update the meta data of my music collection.
What could have caused Windows to forcibly end the application while previous usage has not prompted any errors and ignoring the error message as I did, does not affect the functionality of the application?
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I contacted Nokia Netherlands because I've experienced the Nokia
Music software crashes to, they emailed me a solution to this problem,
this is what the Mustafa from Nokia wrote to me:
Dear RWSS,
Thanks for contacting Nokia Care.
Remove Nokia music from your PC first, and go to the down listed path
and remove everything in the Nokia folder, this could be a hidden location.
C:\Documents and Settings\{username}\Local Settings\Application Data\Nokia
Check if your system has the minimum system requirements
You need Internet Explorer 6 or 7, Internet Explorer 8 is not supported by
Nokia Music Store. If you have installed Internet Explorer 8 you'll have to
downgrade to Internet Explorer 6 or 7.
You also need Windows Media Player 11 because Nokia Music uses
components of Windows Media Player 11. You also need .NET framework
3.0, if you're computer is up to date you'll have .NET Framework 3.5,
remove it and replace it with version 3.0.
If automatic update is on in Windows you'll get the same problems again
and you should turn automatic update off.
If you need more information, don't hesitate to contact us again.
Regards,
Mustafa
Advanced Technical Care Team
Nokia Netherlands
NL:0900/ 202 60 55
My advice is to wait till they support Internet explorer 8 and .NET framework 3.5, don't uninstall them, don't leave your computer open to security risks, this is why Micro$oft brings updates out.
Nokia should support these because .NET framework 3.5 and IE8 are much safer then previous versions.
For Dutch Poeple only:
Dus Internet explorer 8 en .NET Framework 3.5 verwijderen en
vervangen door Internet explorer 6 of 7 en .NET Framework 3.0,
dit is geen aanrader en voor de Vista mensen al helemaal niet.
Zet ook Automatisch update niet uit, je krijgt zo belangerijke updates
niet meer binnen voor Windows.
Je **bleep** beter wachten met Nokia Music tot dat Nokia IE8 en .NET framework 3.5
ondersteunt, want Nokia loopt weer achter de feiten aan.
Message Edited by rwss on 24-Jun-2009 04:53 PM

PC Suite/Nokia Music Crashes Windows media Player

Vista X64 SP1
PC suite 7.1.30.9
nokia music 1.3.20722.01
After downloading, installing and running these programs yesterday I got a message saying 'Windows media player has stopped working, I haven't loaded windows media player, so presumably this is down to the music application. After I receive this message I can't run media player, or winamp until I restart my computer.
After a restart if I load winamp before nokia music it plays fine, I get the error message but winamp keeps working, but if I close it and try and open it it won't load again.
It's pretty weak that these applications are preventing other software on my computer from working, I mean it's not like media player and winamp are obscure programs.
Has anyone else had this or know of a way to fix it.

I have a similar problem. When I connect my E52 to my PC in "PC Suite" mode (USB/or Bluetooth) the currently running WinAmp will be crash in a few secounds. If I try to restart it, the same will happen as long as the phone connected. This poblem exits on both of my computers (on has Win XP, the oder has VIsta on it)
Regards
Attila

Nokia Music crashing system

Hello,
I am experiencing a lot of difficulty with the Nokia Music software. I currently use iTunes as I have an iPod to manage my music library. I've installed the software on the disc that came with my 5800, but when I try to import music (.m4a files) it does the first couple of artists and then freezes. It makes the whole system incredibly slow before freezing it completely.
I've tried doing it one folder at a time but the same thing happens. I thought it might be that because I have lots of files to import it might just take a long time, so left it overnight to see if it did it. When I came down this morning I had the blue screen of death. I restarted the computer and it came up saying something about a Realtek driver, no boot disc available. I tried starting up in safe mode and it got so far and then seemed to reset and go back to the screen re: booting. I tried this numerous times - I even tried restarting with last known good version and this did the same.
So, I have used the manufacturer's restore disc to boot the entire system. Has anyone else had any major problems with the software? When I installed it, the Windows Media Player Component failed but everything else installed ok. I have plenty of space on my hard drive and plenty of memory, so I don't understand what the problem is.
I'm using Windows XP Home SP2.
Thanks in advance

Have you tried updating your windows to SP3 as it fixes many bugs?
Other than that it seems like something on your system is causing a conflict. The iTunes software has been known in the past to cause issues with nokia software.
Also try downloading the nokia music software from the website as it may be newer than the version on the disc.
http://musicstore.nokia.com/download.aspx

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Hello All,
Thank you for your feedback. Please conclude this thread and post in this thread instead.
Many thanks
Press the 'Accept Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!

Nokia Ovi Suite and Nokia 5800 crashing after fw u...

When I start my Nokia Ovi Suite (V. 2.2.0.245) it works as usual, I can brows around my content without any problems. As soon as I connect my Nokia 5800 XM (RM-356 V. 51.0.006) it crashes. Worked just fine before I upgraded to the latest version on the phone.
===============================================================
I get the following error reported from Windows XP:
===============================================================
AppName: nokiaovisuite.exe
AppVer: 2.2.0.245
ModName: msvcr90.dll
ModVer: 9.0.30729.4148
Offset: 0003b000
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01/09/2010 16:43:48 (OviSuite) - ERROR   - DAL_Plugin_PCCS, Thread 12, Line 168,    .\Application\CDalPCCSDevice.cpp, CDalPCCSDevice::getHandle(): DAL failure detected: (102) converted from PCCS error [0x80100023: Device do not support operation] / DA_OpenCA / @ CDalPCCSDevice::getHandle (.\Application\CDalPCCSDevice.cpp:168)
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01/09/2010 16:43:47 (OviSuite) - INFO    - AO Action: Id = 20 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010020 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 14
01/09/2010 16:43:47 (OviSuite) - INFO    - AO Action: Id = 19 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010019 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 13
01/09/2010 16:43:46 (OviSuite) - INFO    - AO Action: Id = 18 Oper = Assign Result = 0 Classname = DeviceMemoryStatusReader Resource = 355225038859660 Content = {2468e4ca-72d2-6000-9000-e48a86b1f700} Queue = 8
01/09/2010 16:43:46 (OviSuite) - INFO    - AO Action: Id = 17 Oper = Start Result = 0 Classname = CAOGetContentCapability Resource = 355225038859660 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 8
01/09/2010 16:43:45 (OviSuite) - INFO    - AO Action: Id = 16 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010016 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 12
01/09/2010 16:43:44 (OviSuite) - INFO    - AO Action: Id = 15 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010015 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 11
01/09/2010 16:43:44 (OviSuite) - INFO    - AO Action: Id = 14 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010014 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 10
01/09/2010 16:43:44 (OviSuite) - INFO    - AO Action: Id = 13 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010013 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 9
01/09/2010 16:43:46 (OviSuite) - INFO    - AO Action: Id = 12 Oper = Finish Result = 0 Classname = DeviceInitializer Resource = 355225038859660 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 8
01/09/2010 16:43:40 (OviSuite) - INFO    - AO Action: Id = 11 Oper = Finish Result = 0 Classname = PlantImeiFile Resource = 355225038859660 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 8
01/09/2010 16:43:36 (OviSuite) - INFO    - AO Action: Id = 10 Oper = Finish Result = 0 Classname = CContactContentObjectsOperation Resource = 8000000000000001 Content = {41803f8d-ddf7-4bac-9fc4-e54d248305d5} Queue = 4
01/09/2010 16:43:32 (OviSuite) - INFO    - AO Action: Id = 9 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010009 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 7
01/09/2010 16:43:32 (OviSuite) - INFO    - AO Action: Id = 8 Oper = Start Result = 0 Classname = CDalPccsDeviceObjects Resource = 355225038859660_persistent Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 6
01/09/2010 16:43:32 (OviSuite) - INFO    - AO Action: Id = 7 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010007 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 5
01/09/2010 16:43:36 (OviSuite) - INFO    - AO Action: Id = 6 Oper = Finish Result = 0 Classname = CContactContentObjectsOperation Resource = 8000000000000001 Content = {41803f8d-ddf7-4bac-9fc4-e54d248305d5} Queue = 4
01/09/2010 16:43:33 (OviSuite) - INFO    - AO Action: Id = 5 Oper = Finish Result = 0 Classname = CContactContentObjectsOperation Resource = 8000000000000001 Content = {41803f8d-ddf7-4bac-9fc4-e54d248305d5} Queue = 4
Nokia M Platform 2.6.195 (NLib 0.8.641)
Nokia M Data Store opened at location "C:\Documents and Settings\Petri\Local Settings\Temp\Nokia Remote Data Store\355225038859660-mtp\DataBase\MDataStore.db3"
Nokia M Platform 2.6.195 (NLib 0.8.641)
Nokia M Data Store opened at location "c:\docume~1\Petri\locals~1\applic~1\nokia\nokiad~1\Thumbnail\DataBase\MDataStore.db3"
Nokia M Platform 2.6.195 (NLib 0.8.641)
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Nokia M Data Store opened at location "C:\Documents and Settings\Petri\Local Settings\Application Data\Nokia\Nokia Data Store\Thumbnail\DataBase\MDataStore.db3"
Nokia M Data Store opened at location "C:\Documents and Settings\Petri\Local Settings\Application Data\Nokia\Nokia Data Store\DataBase\MDataStore.db3"
01/09/2010 16:43:39 (OviSuite) - INFO    - DalDataModel: deviceConnected 355225038859660
01/09/2010 16:43:39 (OviSuite) - INFO    - DalDataModel: oviDevicemediaAdded (USB)355225038859660
01/09/2010 16:43:39 (OviSuite) - INFO    - DalDataModel: oviDeviceConnected 355225038859660
01/09/2010 16:43:36 (OviSuite) - ERROR   - CommonWidgets, Thread GUI, Line 192,   .\Application\CommonHomeWidget\StackHomeAnimation.cpp, StackHomeAnimation::updateAnimation(): Pixmap count needs to be at least 1
01/09/2010 16:43:36 (OviSuite) - ERROR   - MapsPlugin, Thread GUI, Line 482,   .\Application\ItemsPane.cpp, CItemsPane::showItemsPaneNoData(): ShowItemsPaneNoData error 1013
01/09/2010 16:43:30 (OviSuite) - ERROR   - CommonWidgets, Thread GUI, Line 491,   .\Application\CommonNavigationPane2\CommonNavigationPane.cpp, CCommonNavigationPane::getSelectedIndexes(): Selection model is NULL!
01/09/2010 16:43:28 (OviSuite) - ERROR   - MessagesPlugin, Thread GUI, Line 834,   .\Application\ItemsView.cpp, CItemsView::getMessageModel(): m_pMsgFilter is NULL. Could not get message model.
01/09/2010 16:43:28 (OviSuite) - ERROR   - CommonUtilities, Thread   6, Line 393,   .\Application\platform\win\WindowsNetworkUtils.cpp, CWindowsNetworkUtils:etNAMProxySettings(): Could not found proxy server for Url!
===============================================================
System config :
===============================================================
OS Name   Microsoft Windows XP Professional 32-bit
Version   5.1.2600 Service Pack 3 Build 2600
Processor x86 Family 6 Model 15 Stepping 6
GenuineIntel 2.66 Mhz
ASUS StrikerExtreme ACPI BIOS Revision 1801, 2008-10-23
===============================================================
Troubleshooting so far:
===============================================================
Uninstall Ovi and re-download from Nokia web. Reinstalled Ovi Suite but that didn't work.
I then uninstalled all Ovi and all Nokia related software, cleaned Registry and reinstall Ovi Suite: Failed to fix.
Then I installed Nokia PC Suite 7.1.40.1 which worked just fine with 5800 XM (RM-356 V. 51.0.006). I had no problems making backups or to synchronize.
===============================================================
How to solve this problem?

LOL
I just tried Nokia Ovi Suite again to copy the full error report that it sends to Microsoft.... lo and behold it started to work again?????
======================================================
This I did before I tried
======================================================
Then I installed Nokia PC Suite 7.1.40.1 which worked just fine with 5800 XM (RM-356 V. 51.0.006). I had no problems making backups or to synchronize with Nokia PC Suite.
Made a complete backup on my phone.
Installed Nokia Software Updater and I reinstall the latest FW 51.0.006 to my phone.
Then I organized my content for a few minutes.
Shut down Nokia PC Suite and Nokia Software Updater.
Started up Nokia Ovi Suite.
Connected my phone and clicked on PC-Suite on the options.
It now works again????
Something happened when I installed PC Suite that enabled me to use my Nokia 5800 with Ovi Suite again.

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I recently downloaded what I thought was a font online. Photoshop, InDesign and Illustrator now all fail to open. I will never foolishly download anything online again. Can anyone help me get Photoshop, InDesign and Illustrator running again?
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Nokia music crashes after 1 track download on CWM

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