Nokia Music purchase/download problem

Guys
Need some help as scratching my head over this
Just purchased a track via music.nokia.com via my mobile as had password problems via my desktop
I've tried to purchase a track via my mobile but it said payment failed so re-added my c/card details to payment options again in case first one I typed in was wrong and attempted payment again - payment failed a second time
Just checked by c/card statement and the 2 purchases have gone through
Ok, so I log back into my music.nokia.com account via desktop to check my purchase history and its says there is none!!!
So basically I need to problems addressing - double payment and the fact that I am unable to download the 1 track I've paid twice for.
Anyone any ideas or can point me in the right direction to get this sorted out?
I've got the Lumia 820 with amber o/s btw
cheers in advance

Hi sairaj318
Thank you for posting and welcome to Nokia Support Discussions!
Nokia Music Unlimited licenses are activated by signing in with a Nokia Account, and once activated personal to the Nokia Account holder. If the same Nokia Account is used to activate a second or third device, the Nokia Music Unlimited licenses are accumulated on that account and only the most recently activated device can be used to access Nokia Music and download music for free. You will be able to play already downloaded music on previously registered devices.
Therefore, if the device is bought second hand, and the license is still in use by the first owner the second owner is not entitled to the Nokia Music license.
If my post helped you, please don't forget to click on the "White Star" and if it resolved your issue click on "Accept as Solution"

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