Nokia music store not working on Nokia lumia 800

How can fix the problem only from my phone ?

we are paying so much money and fine day it decides dat only windows 8 can have music store. ...this is totally unacceptable...doesn,t our money have any value...i will never go for any Nokia phone in future nor am i gonna suggest it to anyone
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Nokia Music will not work

Please someone help! I have installed the new version of Nokia Music on my PC and it will not start - I get the first screen and then a message from Windows telling me that it has stopped working and it shuts down. The earlier version of Nokia Music Manager worked fine. I have tried removing the whole of PC Suite, and have used the Nokia PC Suite cleaner and then reinstalled everything, but it still does not work. Has anyone else had this problem? Does anyone know how to solve the problem? Is there another way to transfer music to my phone? Thanks in advance for any help!

Hi,
More information about your PC and Phone will help us to narrow down your issue If you are using a phone which is not compatible with Nokia Music yet, my suggestion would be uninstall Nokia Music{if you dont need this anymore as your phone is not compatible with this yet}, downgrade your pc suite to earlier version say, 7.1.26.1

Nokia Music does not work anymore... (laptop with ...

Today I wanted to use Nokia Music for transferring and convert music files but I kept receive the above mentioned error.
What can be wrong?
It is installed on a Asus laptop with Vista 32 bit and I have the latest Nokia PC Suite running..
Please advise,
Black Nokia N97, productcode 0585162 FW V20.0.19 NL and 8Gb microSDHC A-data card

Hello,
I have the same issue with the following details:
Probleemhandtekening:
  Gebeurtenisnaam van probleem: APPCRASH
  Naam van de toepassing: NokiaMusic.exe
  Versie van toepassing: 1.2.20226.1
  Tijdstempel van toepassing: 49a6c7aa
  Naam van foutmodule: KERNEL32.dll
  Versie van foutmodule: 6.0.6001.18215
  Tijdstempel van foutmodule: 49953395
  Uitzonderingscode: e0434f4d
  Uitzonderingsmarge: 000442eb
  Versie van besturingssysteem: 6.0.6001.2.1.0.768.3
  Landinstelling-id: 1043
  Aanvullende informatie 1: 05b4
  Aanvullende informatie 2: 4b6683e2477545eebcc32cd6e0e4bf5a
  Aanvullende informatie 3: 9f36
  Aanvullende informatie 4: 6b7c77f38f62f4e0995d32fde91fba84
It worked before but after I installed IE8 it no longer works. De-installing IE8 does not help. Ik heb een Asus met Vista SP1, 32 bits.
Thanks

Nokia Music does not see my Nokia 5310

Hey guys I brought a Nokia 5310, been having Issue's with it.
When I plug in the phone I select Printing and Media, The PC see#s it and tells me it has connected. I can see the handset in My Computer and have full access to it, if i look on Nokia PC Suite it see's it but says it's in a un supported mode and if i click transfer music it finds the device. The only thing that does not see the device is Nokia Music it's self. For security reason's I run my profile as a limited account instead of a full access account, if i load up the admin account and then Nokia music it see's the device but I have no DRM's so can not transfer my music. If i run Nokia music on the normal account but right click and run as admin it still does not work. It was working but has suddenly stopped
I have uninstalled and reinstalled Nokia Music, I have uninstalled and reinstalled the device and I have checked settings everywhere and still don't know what to do.
Any Idea's?
James.
running Windows Vista 32bit Business fully patched up

I have realised that when I plug it in when logged on as admin i can transfer music to the phone and it plays fine however I can't play it on the admin account only on my normal account, so this is kinda half resolved that I can transfer my music using one account but not resolved because i have to swap accounts each time
O well, still any help in getting it resolved would be great!

Music store not working please help.. i havent been able to get onto it for

months ago i accidently denied itunes to connect to my internet and now my music store is not working, the exact box that comes up when i click on music store is:
itunes could not connect to the music store. The network connection was refused. Make sure your network connections are correct and your network connection is active, then try again.
please can anyone help me, i also have trend micro virus protection and don't really want to interfere with it too much, if anyone could help it would be greatly appreciated, i want to start listening to music off the store again
p.s any directions that u give me can they please be pretty much step by step cause i don't really know much about internet connections.

I am having the same problem, but it began happening after I downloaded the new Itune 6 and I can't find anyone's help. I heve been looking for a solution for the past week and no luck.
I will keep looking
Mirelys
Windows XP

Music store not working

Hey
recently I have been having trouble connecting to the music store. I keep getting the message "Itunes could not connect to the music store. Make sure your network connection is active and try again".
when i try to connect, though connection is not the problem as i can connect to the internet perfectly well. I had this problem once before and found when i downloaded the new version of itunes it worked again! However this time around after downloading itunes 7.01 its still not working
Help please i miss the music store!!

I too have the same problem , after soft reset it worked once but tried again and nothing happened just said it can't perform operation same as you

ITunes WiFi Music Store not working

I got my iPod touch about a week ago, and I have been very pleased with it - apart from the iTunes WiFi Music Store. At the moment, I am travelling across the USA, where I picked up my iPod. During the time I have been travelling (about 2 weeks), I have managed to use all the features on the iPod successfully, except the iTunes music store. I have been connected to several different wireless networks, from which I could access all features (maps, YouTube, stocks etc.), with the exception of the iTunes WiFi music store. This isn't such a problem, as I don't use iTunes, but as I have paid for this feature, I would like to use it.
Does anybody have any solutions to this, with the exception of restoring the iPod?

I started using my iPod on my uncle's computer, as I am abroad at the moment, but I am going to sync it with my computer when I get home. I'm not really interested in purchasing songs from iTunes, I just wanted to have a look at the app - but I have to have a registered iTunes account on my computer for this to work? If it takes that much efforrt, I don't think it's worth it.
Thanks for your help, everyone.

Nokia Software Updater not working on Nokia 6120 c...

My phone is the:
Nokia 6120 classic (RM-243) on the 3 network
Software Version 3.70.
I was using the Nokia software updater to update my Nokia 6120c.
It found my phone and a new software version 3.83 was available.
I then proceeded to follow the instructions on screen which led to the latest software download to the PC.
Once the download to the PC was complete another screen showed the download to the phone.
The progress bar was stuck on the same 15 seconds and no progress was made.
Another screen was then displayed showing 'phone recovery', with 4 steps available:
1.remove battery and charger from phone
2.insert the battery and insert the charger
3.click 'retry' to continue
4.press the phone's power button
After following the steps the same software update screen is displayed showing the progress stuck on 15 seconds. Once that fails the same 'phone recover' screen appears.
I closed the updater application and checked the software version using *#0000# and it still shows the same software version 3.70. No software update occured.

leas give me URL to download old Softwere v3.83 for nokia 6120c because i install v6.01 but i dont really like it thak you
hello there,
its is not possible to roll back the firmware. the only way you can update your frimware is to use NSU, for some newer phones FOTA and nokia care points. in very rare instances nokia care points will roll back the firmware but it is at thier discretion and you have to have a really good reason for asking them to do so.
usually alwyas check for the latest nsu, all the drivers and latest version of the pc suite prior to any firmware updates. if your phones are branded to a network, it is up to the network to approve firmware updates prior to release. this might be a reason why some of you are unable to download the latest firmawre for your phones. you can contact your provider and ask them if the latest firmware had been approved by them for release.
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

NOKIA E-MAIL NOT WORKING ON NOKIA ASHA 303

So, I had my Nokia Asha 303 working perfectly with no bugs, no lag and good internet speed until I got this message asking me if I wanted to update my cellphone software to the v14.53. I accepted and left my phone on, with full battery, on a stable wifi connection without even touching it while the firmware was updating.
So far, so good. After it installed, all features of my phone kept working but the E-mail tool that came with the phone. The advantage of this tool for me is that I could just open a picture menu in the phone and click on "send" and the "e-mail" option would be just there. After I did this firmware update, not only my picture´s menu stopped showing the "e-mail" option on the "send" section, but I couldn´t even open the E-mail tool anymore. I would click to open it, and it just wouldn´t respond. Not even a error message.
I tried solving the problem by doing a hard format of the cellphone... making it go back to it´s factory´s configurations. It didn´t work.
I bough a data-transfer USB cable and tried to solve the problem with the Nokia Suite... all I could do was update the firmware to a newer version v14.60. But even that didn´t work. I tried to reinstall it... still... nothing.
Now... I have the feeling that, for some reason, the first firmware update I did deleted or corrupted the E-mail tool, making it impossible to restore it´s feature. Is there any way I could download the feature? Is there any other way to fix it?
I tried contacting Nokia´s Support by e-mail and phone but they said I´d have to send my phone by mail in order to be fixed and I just know that it will take a huge time till it gets solved...
Thanks for the time.

Hi MrFelps,
Thanks for your post and welcome to the forum.
If a hard reset and reinstallation of the software have not resolved the issue, please visit a local Care centre where this can be fixed for you.
The Care centre will most likely be able to do this in the shop itself and so you won't have to send the phone for repair. If this is necessary after all they will able be able to give you an estimate of how long it will take to repair the phone and send it back to you.
You can find your nearest Care centre here.
Hope this helps, please keep me updated on your progress.
Iris9290
If my post has helped you in any way, please accept it as a solution or click on the white star, so that other users will be able to benefit from it too.

Nokia browser is not working in nokia x2-02

I have nokia x2-02. My default browser is nokia browser.Few days before i updated it. After that it is not opening and showing this message " conflicting application:show items?" and it is nt working even after restore all. I hav a big problem. .plz help me.

What software versions does the device currently have? (you can see this by dialing *#0000#)
Have you tried updating the device software (see http://www.nokia.com/global/support/software-update/other/nokia-software-updates)? The latest SW version for X2-02 is 11.57, which should also feature Nokia Browser 2.0.
http://www.microsoft.com/en/mobile/nokia-x-updates/
http://www.microsoft.com/en/mobile/nokia-x2-update/
http://www.microsoft.com/en/mobile/asha-software-update/
http://www.microsoft.com/en/mobile/support/software-update/wp8-software-update/
http://www.developer.nokia.com/Community/Wiki/Nokia_firmware_change_logs
https://twitter.com/LumiaSWUpdates

ITunes Music Store Not Working for Windows XP? !!!!!The Final Solution!!!!!

It IS a firewall problem. Most likely.
A lot of people on these forums kept assuring us "it's your firewall settings" that's causing the problem, while others resentfully responded back with "but I turned mine off, that's not the problem"
Well, yes, it most likely is the problem. I was in the same situation. iTMS wouldn't open for me and so i turned my firewall settings off on Norton, and it still wouldn't work. I didn't think I needed to bother with changing my firewall settings to add itunes since I wasn't even running it my firewall anymore.
But out of desperation I decided to open Norton Internet Security, click on my firewall settings by pressing "configure" and then click "permit all" for iTunes.
And it actually worked. For me. At least. But hey, I was cussing Apple for days until I tried this ...
Dell Dimension 9100 Windows XP

I was getting the exact same thing with my 2nd generation Shuffle after I installed Itunes 8.1 to my computer. Couldnt load my Ipod at all.
I was reading over in http://discussions.apple.com/thread.jspa?threadID=1244785&tstart=0 and tried what the guy suggested. I created a playlist of the songs I wanted to load to my Ipod, then clicked on my Ipod. I set the Ipod to autofill from the playlist I set up, then hit the Autofill button. I unplugged my USB mouse, waited 2 seconds, then plugged my mouse back in. Miraculously the playlist began to get loaded onto my Ipod and I can use it again. Unfortunately I have to do this every time I want to add or remove something from the Ipod, but hopefully Apple will fix this sometime soon (hint, hint!).

How to change country of Nokia Music store

How can I change the country of the Nokia Music store? Currently on my Lumia 920 it shows up as US even though all country settings are set to Switzerland (both LiveID and Nokia Account). The Windows store is set to Switzerland but I can't find a way to change the Nokia Music store. This prevents me from using the store and from upgrading to Nokia Music+
Any ideas?

Hi helvetos,
Glad to know you have tried the alternative fix and it is working for you. One of the customers reported to have fix the issue through this steps:
1. Remove Facebook-Nokia connection ("log in with facebook" feature)
2. Delete Nokia account from phone
3. Delete Nokia account from account.nokia.com
4. Create a new Nokia account by using the "log in with facebook" feature
5. Set up new Nokia account on the phone
*Upon checking with the relevant team, it has something to do with the Facebook connection feature on the phone. Let's see if this will work for the others.

OVI Music and Nokia Music store login issues

Hi,
Yesterday Nokia rebranded Nokia Music store to OVI Music in India. Earlier I had Nokia Music Store account as OVI login was not supported in Nokia Music store.
So my Nokia Music account and OVI login were different.
Now when login to music.ovi.com and select India as country , I am asked to login.
I can login with my OVI id but then dont see remaining tracks and download history.
I login with my older Nokia Music account and I can see remaining tracks and History.
Some of my friends report that in their case , their Nokia Music and OVI account are merged and tracks and history details are still there.But this has not happened in my case.
Please let me know when Nokia will be able to merge 2 accounts for me. or is there any way I can do it myself? I know that similar thing happened for OVI share and Sports Tracker accounts but they were eventually merged with single OVI account.
Best Regards,
Suyog

I have replied this in other thread too-
"Me too having same issue, i got an email from nokia music that our older usernames have been changed with OVI at the end of old username and password remaining the same. As soon as you receive this email u can see your download history of earlier . and i tried to login by my friends account too by putting OVI at the end of username, the balance of tracks was there but download history is not there. So i think we all have to wait for that email to come from nokia music care to confirm about our account being updated with download history."

Nokia Music 2.0 released under Nokia Apps in India...

Hi,
Today I downloaded Nokia Music 2.0 from Market, buy it's not working on my Lumia 800, showing following message. My phone is unlocked, so I took following screenshot.
Error:
https://dl.dropbox.com/s/lmorne5ezf0g8vl/m2.jpg
Available on Market:
https://dl.dropbox.com/s/lmorne5ezf0g8vl/m1.jpg
NOTE: If I sideload the application from using xap for v2.0 which is available for download on the net, It works fine, but official version not working, and not only me, if you check the reviews on market place, all of them are having same problem. Why there is no testing before publishing it on the market?
Thanks
Saugata

I found a partial fix, not form Nokia, I tried it, and it works
HOW TO MAKE IT WORK:
1. If already Installed, Uninstall Nokia music first.
2. Now goto settings, and change region to UK, and restart the phone.
3. After restart, goto market and download the application.
4. After completing the installation, open Nokia Music.
5. This time you can open it without any problem.
6. Now again goto settings, and change region to India, and restart the phone.
7. Enjoy Nokia Music.
**Few options are not working properly, you will get some error, like My account showing 'Nokia Music Unlimited' but I can't download any songs, it's showing error
**This is only works once, after some time, it's again started showing same error. Nokia can only solve this..
Thanks
Saugata

Not able to connect with nokia music store in lumi...

Getting frustration to connect to Nokia music store in my Lumia 920.. Basically this device brought at singapoor and now am using @ India...i doesn't know the reason.. While connecting to store, itz showing unable to connect and contact Nokia service... Plz help me some one... Plz

Bad news is you may not get Nokia Music on this phone in India if you bought it from Singapore. Nokia Music is not available in all countries and is linked with the IMEI of the device thereby also to the Phone's variant...so even if it gets activated, you will not get any Local Music.

Nokia music store not working on Nokia lumia 800

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