Nokia Music unavailable on country change- Lumia 8...

Hi,
I recently moved from India to Indonesia. My Nokia music was working well till I was in India and was free till Apr'14. But as soon as I came to Indonesia, Nokia Music no longer shows the store or any other feature. I just can not use it!
I already registered my new local number with Nokia and verified it. Still its not helping.
Can someone please suggest how can I get back my Nokia Music services?
Chanakya

Phones from India use Nokia Music Unlimited Subscription which requires Indian firmware and an indian SIM to operate. If you want to use the normal Nokia Music Service, if available in Indonesia, you will nee to buy a new phone there.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Similar Messages

  • Using Nokia Music in another country, i.e. Music S...

    Hello Nokia,
    I am currently using Nokia Lumia 920 that I bought from UAE and now using in India. My Nokia ccount is set to India and my phone region is also India. Unfortunately, for me, I could not access Nokia Music Store and Mix Radio etc. services. When I launch the app, these options show for a while and then disappear. I know it's because I am accessing it in another country. I don't want to know why it is impossible for a user to access the Music Store in another country, rather I want Nokia to come up with a solution for people who buy their phones from another region (for various reasons) and then use it somewhere else. I don't have a Nokia Music Unlimited subscription, I just want to browse Music from the Store and buy it if I like. Further, I want Nokia Mix Radio. Please, fix this thing. I am leaving my country for my studies, so I'll be in a different region for the next few years. Does this mean I have to buy a new phone whenever I move? This is just impossible. I hope I get some positive response on this. Please don't give me links to other similar posts, I have read them all and they're of no help.
    Thanks.
    Nokia Lumia 920

    Think you already got a satisfactory explanation in another thread (not posting the link) as your post there-in suggests. This being a Peer-to-Peer Forum there is nothing more that you can get here officially from Nokia. You need to use any channel thru' THIS link to get an Official response from Nokia .

  • Lumia 520 has nokia music unlimited subscription i...

    I am getting an error msg that there is problem,with nokia music subscription on your phone(lumia 520 India) that i recently bought.what can i do to solve this.

    Contact Nokia India on 30303838 (9 AM - 6 PM on All days Including Public Holidays)

  • Nokia Music on 808 after FP2 .. No option to selec...

    My Nokia Music is launching now after installing the new FP2 Music sis file provided by a friend, but I do not have United States as a choice of countries when running the app.
    I never had Nokia Music in my list of apps in software updater or in Nokia suite after FP2 update.
    Is there a specific USA version of the Nokia Music App?
    How can I fix this and get connected to United States country in Nokia music app?
    thanks!

    jake20 wrote:
    My Nokia Music is launching now after installing the new FP2 Music sis file provided by a friend, but I do not have United States as a choice of countries when running the app.
    I never had Nokia Music in my list of apps in software updater or in Nokia suite after FP2 update.
    Is there a specific USA version of the Nokia Music App?
    How can I fix this and get connected to United States country in Nokia music app?
    thanks!
    Looks like Nokia Music varies from country to country. It is also not available on certain country variant. If you have got the sis file from your friend then is the not the right one for you. Please contact Nokia customer care in your country.

  • Nokia music problem

    Hi nokia,
    I am facing the problem in nokia music.
    I am using lumia 520 that have unlimited songs download subscription but when I am tring to download song song cannt download.
    And show the pop-up masseg "this phone have already anlimited subscription" kindly help me to resolve this problem

    Hi, harshthakur. Thank you for posting in the forum. When did this issue start to happen? Are you able to use the subscription before?

  • Nokia music: mix radio disappeared.

    The Nokia music on my lumia920 no longer have options like "mix radio". It was there when I started the phone for the first time, but disappeared after a while. Now I only have "my music" and "settings". I reset the phone several times, but always got the same result. How can I get other options back?
    Solved!
    Go to Solution.

    Well, I have searched the internet and found out why. Nokia actually fixed something in Amber update that makes Nokia Music checks your country via the SIM card and thus if your country isn't listed amongst the few where Nokia Music services are available, the mix radio and other features disappear. It's strictly Nokia that implemented it to prevent people from outside regions/countries access to the services. Just remove your SIM card, uninstall Nokia Music and reinstall via WIFI (without SIM in phone) the services will be available once you set your region/country to any of those listed. But immediately you re insert your SIM, the MiX Radio and other features will disappear. No solution cos Nokia has done this intentionally, it's no bug.

  • How to change country of Nokia Music store

    How can I change the country of the Nokia Music store? Currently on my Lumia 920 it shows up as US even though all country settings are set to Switzerland (both LiveID and Nokia Account). The Windows store is set to Switzerland but I can't find a way to change the Nokia Music store. This prevents me from using the store and from upgrading to Nokia Music+
    Any ideas?

    Hi helvetos,
    Glad to know you have tried the alternative fix and it is working for you. One of the customers reported to have fix the issue through this steps:
    1. Remove Facebook-Nokia connection ("log in with facebook" feature)
    2. Delete Nokia account from phone
    3. Delete Nokia account from account.nokia.com
    4. Create a new Nokia account by using the "log in with facebook" feature
    5. Set up new Nokia account on the phone
    *Upon checking with the relevant team, it has something to do with the Facebook connection feature on the phone. Let's see if this will work for the others.

  • Nokia Lumia 800 & Nokia music unlimited

    Hello!
    Does Nokia Lumia work with Nokia Music Unlimited? Lumia appears in my Nokia music player ok and I changed
    my account to Lumia (registere new imei code). But when I try to move music to Lumia, it says my phone is not registered Nokia Music Unlimited device.

    It is that simple. When you log in to Nokia Music from the Lumia, you are logging into the version of Nokia Music where you buy tracks/albums invididually with credit you've purchased.
    Even if you with some other phone model with the Nokia/Ovi Music Unlimited (or Comes With Music) might have been able to log into to the store with free/unlimited music.
    If you have downloaded music to your PC from the "unlimited" Nokia Music store and it is now on your PC, you can burn it to a CD and then "rip" the music back to the PC and then copy it to the Lumia. You can also keep playing it on that PC, or keep copying it to the original "unlimited" phone model (if you still have it, and it is still working). If you change your PC, you might even be able to re-license it for the new PC.
    You probably won't be able to copy it directly (re-license it) to your Lumia.
    Check with (call) Nokia Care (Nokia's customer support) to be sure.

  • Nokia Lumia 720 nokia music

    can't download Nokia music, thought this is available for ALL Lumias?

    Hi Lumarc,
    Welcome to Nokia Discussions!
    The availability of Nokia Music service for Windows Phone is country specific. For more information, refer to this page - http://discussions.nokia.com/t5/Music/Nokia-Music-in-Microsoft-Marketplace/td-p/1515612
    Good luck

  • Lumia 720: Mix Radio revised the Nokia Music 1 yea...

    I have a Lumia 720 which lost its Nokia Music free subscription of 1 year in 6 months.
    IMEI No: XXXXXXXXXXXXXXX
    Contact No: XXXXXXXXXX
    I would like to know the reason behind revising and free music download subscription to 6 months without any notice. When the phone was bought, free subscription was given for an year.
    Moderator's Note: Personal information provided were edited out. Please do not publish any unique serial number/contact information in a public forum.

    Dear Nokia, please confirm "Lumia 720: Mix Radio revised the Nokia Music 1 year free subscription to 6 month" is this quoted is true? Please Revert. My phone is just 6monts old. Now I am getting pop up "Activation Problem : .....see attachemnt" Its very disappointing and shocking that one of the encouraging features in Lumia720 (Nokia Mix Radio) suddenly stops working instead of providing service for 1 Year. Initially this sudden seizure spoiled our mental peace, forcing us to try re-installation and discussions until I read some comment in Support page. We never expect such from Nokia/Windows, at least we would have given an intimation!! A reply most appreciated. Best Regards, D_Navada

  • Lumia 520 - Nokia Music problem: "We can't get thr...

    Some titles will play for a second and stop with an error message, other will not work at all. Is there a problem with the service at the moment or is it just my phone? 

    Hi madhushree11,
    When did you start getting this particular error in the MixRadio app (updated version of Nokia Music)? Are there any phone settings that have been changed in your phone prior to this? Do you immediately get the error upon launching the app, or does it only appear when trying to download songs use specific features of the app? Try checking this link for some tips that you may do to resolve the issue: we can t get back through Sorry there is a problem reaching music service. please tray agin in a mom....
    Let us know how it will go. BTW, congratulations on your first post here! 

  • Lumia 520, Nokia music expired

    Hi team,
    Please help me in renew my Lumia 520 music store, its showing subscription ended. Its hardly 3 months uses phone. How to get my music store subscription back. Please help..

    Hi everyone!
    First, I'd like to welcome all to the Nokia Support Discussions!
    The Nokia Music Unlimited offering comes in 3, 6, and 12 months. You can get this by purchasing a compatible Nokia mobile phone. For further assistance, please contact Nokia Support:
    www.nokia.com/support

  • Nokia Music - Lumia 920 problems

    Hello everyone!
    I got the Lumia 920 (AT&T) and a Lumia 820. For some reason when I first opened Nokia Music it worked fine. But a short time later, it no longer shows the mixed radio. 
    Why is that?
    As far as I know it is available in the US. 
    Solved!
    Go to Solution.

    im having the same problem im signed into my nokia as well as microsoft acount n i did played the mixes once but now after some time i dnt have that option only 2 option my music n settings
    i uninstalled n reintalled a couple of times including restarting the phone n still cant get it to work it is working on Lumia 521 but im having serious problem with nokia music on my lumia 920 at&t
    PLZ Help I Want This So Bad
    Plz any1 help
    -M.Hz
    Attachments:
    wp_ss_20130810_0001.png ‏954 KB
    wp_ss_20130810_0002.png ‏104 KB

  • Nokia Music Voucher - Lumia 520

    My lumia 520 mobile, i cant download music from Nokia music free, the eror occurs that redeem a code
    Moderator's note: The subject was edited as we the post was moved to the appropriate board.
    Solved!
    Go to Solution.

    Please help me for music voucher code sent my number ******** and my email id ********@hotmail.com
    Moderator's Note: We would like to inform you that we have removed your phone number and e-mail address. It is unwise to publish personal contact information on a public forum.

  • Request for Nokia Music PIN Number-Nokia Lumia 620

    I have purchased new Nokia Lumia 620 smartphone on 05.04.2013 in Mumbai. I have not received Nokia Music download account activation PIN so far. Kindly guide me or send me the PIN on my registered mobile number.
    regards,
    Sachin chaudhari
    Mumbai,India

    Sir,
    I have problem with my set nokia lumia620. I didn't findout the gallari & memoricards folders in this phone. Please help and give suggecation for solved it. . . . My contect num is **********
    Moderator's note: We removed the contact number. It is not wise to provide personal information in this community.

Maybe you are looking for

  • Glad I'm not the only one...

    I seriously thought I was the only person on the planet who had the WORST PHONE EVER!!! And now that the warranty has passed, I'm pretty sure I'm SOL until June of 2013. After a few months, this phone just started to go downhill. Some things you can

  • HT4908 I used Apple ID try reconnect iCloud with no successful, what should I do,Please advise

    I had made mistake tapping wrong button in resetting after My IPad download very slow , then I tried reconnect ICloud by Apple ID with no success. Please advise What should I do .

  • Help Setup wireless trackpad and keyboard

    I have a new straight out of the box Mac mini, wireless keyboard and wireless trackpad.  How can I set these up?  I can use the trackpad to move around on the screen, but I cannot seem to click.  I can't figure out what the icons means.   All advise

  • Process instances terminate upon application redeployment

    Hello all, I have been trying to find an answer for this question in the forums, but to no result. I have created a proof-of-concept process and deployed it on the server. The process works just fine, containing Client Request controls, creating Task

  • How to ADD a contact from log for messaging

    Hello, I am a new user of Nokia E72. I just want to know that how can i add the number from log. I mean i want to send a message and contact is not in my contact list but it is in my call log history? Regards, Message Edited by awanjee on 02-Dec-2009