Nokia Music with 5800 Connection Problems

Question

Hi All,
Trying to update music from my PC to my 5800XM with Nokia Music 1.2
When I connect using the USB cable and I select any of the 4 connction options, it tells me that I have selected the wrong connection type, but not which type to select.
I have to transfer the music manually either by removing the MicroSD and inserting into my laptop or via USB connection to my PC. This, of course, doesn't transfer the album covers, which is part of the reason for using Nokia Music.
Also transferring MP4 movies doesn't work using Windows/not via OVI.
Regards,
Mark 

Answer 1

dropping the phone would result in hardware damage and hardware damage would be obvious. cracked screen, phone constantly rebooting, etc etc.
What i have problem with is this, let's suppose dropping the phone NEVER caused the underlying issue, nokia care can turn around and say, you dropped it, it's your fault, but what if it was not? how exactly does nokia prove otherwise, part of the testing of the phones is to test stuff like being dropped, why else do they have machines which simulate this? the fact is phones are supposed to take a little punishemnet, just because the phone shows signs of it being dropped should not auto matically qualifiy it to being void, plenty of other eletronics out there, torches, mp3, phones can take a beating much more than she did and anyone else and warrenty not be void, this is just a cheap excuse to make more money and not repair the phone.