Nokia Music Xpress 5800 Problems!

Question

I have had the Nokia XpressMusic for almost a year now.  I have been experiencing several problemswith it recently; the first problem shown was that it would call my contactswithout my intention to do so and also without me touching the phone.
Often it will send a text half way through me typing it and recentlyit has been switching off by itself.
I have also been experiencing the fuzzy screen due to the coldand this morning the phone’s touch screen buttons would not respond however thetoolbar with the music, gallery, connectivity etc… on the right hand side of thescreen would pull down instead.
Is there any way I can fix these problems?
The phone has been dropped a few times, however I do not thinkthis contributes to the faults. Could the phone be repaired as it is still underwarranty or will they not accept it?
Thanks

Answer 1

dropping the phone would result in hardware damage and hardware damage would be obvious. cracked screen, phone constantly rebooting, etc etc.
What i have problem with is this, let's suppose dropping the phone NEVER caused the underlying issue, nokia care can turn around and say, you dropped it, it's your fault, but what if it was not? how exactly does nokia prove otherwise, part of the testing of the phones is to test stuff like being dropped, why else do they have machines which simulate this? the fact is phones are supposed to take a little punishemnet, just because the phone shows signs of it being dropped should not auto matically qualifiy it to being void, plenty of other eletronics out there, torches, mp3, phones can take a beating much more than she did and anyone else and warrenty not be void, this is just a cheap excuse to make more money and not repair the phone.