Nokia N78 Not Booting Up

I hae a nokia n78 and recently it has been crashing alot and the other day i tried to turn it on and the nokia logo came up like normall(not the hands) and then the screen just goes white is there a reboot sequance or any thing all thanks
Splatfire

Then I am afraid there is nothing more you can try. The only option is to bring it to your nearest NCP.
You can find your nearest Nokia Care Point at:
For UK
http://www.nokia.co.uk/A4228006
For Europe:
http://europe.nokia.com/A4388379
For Asia-Pacific
http://www.nokia-asia.com/A4416070
Elsewhere:
http://www.nokia.com select your country, go to the support section, then select repair.

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